Hotel - Park Hôtel Grenoble-MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Park Hôtel Grenoble-MGallery

4.5/5 518 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 16  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GRENOBLE AND ISERE (Paying)
    • LYON SAINT EXUPERY (Paying)
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00:22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

ALPEXPO4.3 km / 2.67 mi

Your meetings and events

Park Hôtel Grenoble-MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MISTRAL 60 m2 2 m 50 30 60 30 48
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 40 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,425 reviews

Our guest reviews for
Park Hôtel Grenoble-MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 518 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jih Couples - 08/07/2019 AccorHotels certified review
« EXCELLENT STAY EXCEPT FOR THE 'MGALLERY' BREAKFAST »

Excellent 'upgrade' to a 'Superior' room; tasteful room furnishings and a good view of the park. All reception staff courteous and efficient during our three(3) night stay. The barman M. Yoann REMY very knowledgeable on wines. M; John ..... gave an excellent service by changing some broken room lights, and, was of very good humor and assistance in the breakfast room. However, the standard/quality of the 'MGALLERY' breakfast for €19,00 per person was well [well!] below the standard of the 'MGALLERY' hotels in Palermo, Naples, Prague, Châtelaillon Plage ++++! Apart from the excellent smoked salmon [unfortunately a rupture of stock on the last day of our three(3) night stay], plus special butter and yoghourts, the breakfast selection lacked many items; muesli, multi-cereal bread [not rolls], bio milk products, real expresso coffee [not from an IBIS hotel type coffee machine] without having to ask, and, other basic necessities! Even fried eggs and omelettes were supposed to be a supplement until I complained!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We thank you for your comment after your stay cheznous. We are pleased that you enjoyed your upgrade and the decor of our hotel. The entire hotel team, including Yoann and John, is really pleased to hear that she has provided you with quality service to make your weekend as enjoyable as possible !!! We have taken into account your remarks about breakfast. In the hope of welcoming you again, we beg you to believe, Dear Mr. H., in expressing our best feelings. Best regards, Marc ISOARDI Sales manager Park Hotel Grenoble - MGallery **** «Book Online, Best Rate Guaranteed»

F. Couples - 06/07/2019 AccorHotels certified review
« Very friendly and customer focused staff. »

Everything was excellent except for the AC not working. This took our experience down as it w as s ver hot in Grenoble.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Madam and Mr F., We thank you for taking the time to write to us after your stay with us. We are sorry that the air conditioning was not working the day of your visit and we ask you to accept our sincerest apologies. Desiring to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to repair this air conditioning. We hope yesterday's night was more enjoyable !!! Once again, we thank you for your comments. We beg you to believe, Madam and Mr F., in the expression of our best feelings. Best regards, Marc ISOARDI Sales Manager Park Hotel Grenoble - MGallery ****

Olaf W. Business - 01/07/2019 AccorHotels certified review
« Excellent hotel with nearly perfect service »

Very nice rooms, with classic, tasteful and extremely functional arrangements. Excellent breakfast with handmade fruitsalad, best ingrediants and only few potential to improve (honey from Grenoble area would be nice and food with less package material, e.g.: the cereals in small bags add plastic waste.) Missing due to location: Terrasse to sit outside. Perfect: Silent and poerful air condition

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. W., We thank you for taking the time to share your opinion. We hope to see you very soon! Please accept, Mr W., our best regards. Best regards, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel ****

George M. Couples - 20/05/2019 AccorHotels certified review
« Good 4 star hotels »

Stayed at Park Hotel from 15 to 18th May. Hotel is about 850 m from Place Victor Hugo, Grenoble s city center. The location is not good, as there is nothing interesting in the neighborhood. Check in was OK. Booked and received the only hotel’s suite, no upgrade. No need to present a credit card for guarantee of stay. There is a park in front of the hotel. The king size bed is 2 single beds joined ,1,80 X 2,00 m. Sheets, shower and face towels are thin, not soft. Strange light interruptors , there are 2 general ones that turn off ALL lights, but no indications. Shower OK, water pressure too. There is no restaurants in the hotel Room service is ONLY from 19h to 22h, limited suggestions on the menu. Air conditioning DOES NOT woark, had to sleep with the window open. Did not have breakfast in the hotel. An special mention to the woman that made our room for the 3 nights, Mrs. Cristina.

Robert F. Couples - 25/04/2019 AccorHotels certified review
« Room quiet and very comfortable »

Delightful

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. f., We thank you for taking the time to share your opinion. We hope to see you very soon! Please accept, Mr f., our best regards. Best regards, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel ****

John C. Business - 01/03/2019 AccorHotels certified review
« Very good quality hotel »

Relaxed, superior hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel **** «Book Online, Best Rate Guaranteed»

Christopher Families - 10/02/2019 AccorHotels certified review
« Comfortable, friendly staff »

All too brief since we were on our way to the ski slopes and arrived late... but excellent accommodation, a cosy lounge and a fine breakfzst

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. C., Thank you for the great review you have left on our hotel! We are delighted that you enjoyed your stay so much. Can you do us the favor to copy your superb opinion on the site Tripadvisor to the following link: www.tripadvisor.fr/Reviewit and indicate Park Hotel Grenoble MGallery by Sofitel in the search. We thank you in advance and we hope to see you again very soon. Please accept, Mr C., our best regards. Best regards, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel ****

Rodele H. Families - 31/12/2018 AccorHotels certified review
« Breakfast Poor »

Scrambled eggs appeared to be made from powder, bacon sinking in fat and hot items were nearly cold. No fresh fruit or berries. Cappuccino (top right button) came out tasting like something sweet - didn’t taste like coffee. Bread was only processed out of a packet - unlike normal good French bread.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. H., We thank you for taking the time to write to us after your stay with us. We are sorry that the breakfast delivery did not live up to your expectations, and we ask you to accept our sincerest apologies. Desiring to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of this service mentioned. Once again, we thank you for your comments and hope to keep your confidence during a future stay. The whole team of the hotel wishes you a happy new year 2019 !!! Looking forward to welcoming you soon, we beg you to believe, Mr H., in expressing our best feelings. Very cordially, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel ****

Rick R. Business - 20/12/2018 AccorHotels certified review
« Your hotel provide a pleasant experience from entry upon arriving finely appointed chamber and great breakfast. »

The staff members were friendly and assisted me as needed. The hotel is finely appointed. Breakfast was diverse in the offerings and delicious. I highly commend this hote.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. R., We thank you for the great review you have left on our hotel! We are delighted that you enjoyed your stay so much. Can you do us the favor to copy your superb opinion on the site Tripadvisor to the following link: www.tripadvisor.fr/Reviewit and indicate Park Hotel Grenoble MGallery by Sofitel in the search. We thank you in advance and we hope to see you again very soon. Accept, Mr R., our best regards. Very cordially, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel ****

Niel H. Couples - 20/12/2018 AccorHotels certified review
« Lazy romantic escape »

A small break without having to do anything except check-in and check-out. A few signatures and everything was perfect. The food, all be it a short menu, is excellent, with a nice bottle of Croze Hermitage to wash everything down.

Faith M. Friends - 10/12/2018 AccorHotels certified review
« Great location, huge rooms, great staff! »

Great experience. Huge room, excellent breakfast, good location, tremendous staff. What's not to like?! (oooh, very minor thing: really, really, really need brighter light bulbs for reading--though virtually all hotels do!)

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. M., We thank you for the great review you have left on our hotel! We are delighted that you enjoyed your stay so much. Can you do us the favor to copy your superb opinion on the site Tripadvisor to the following link: www.tripadvisor.fr/Reviewit and indicate Park Hotel Grenoble MGallery by Sofitel in the search. We thank you in advance and we hope to see you again very soon. Please accept, Mrs M., our best regards. Very cordially, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel****

K B. Business - 19/11/2018 AccorHotels certified review
« Poor service. Poor sleep. »

Pros: • Excellent storage and luggage rack/bench. • Extremely clean. Not a single issue with cleanliness. And that is very different. • Loved linens and drapes. The drapes were very heavy and overlapped, blocking the light extremely well. Cons: • We had to go to the front desk numerous times if we needed anything, as the phone was not working when we checked in. • We had to ask about the phone the day after check in, because the night clerk did not leave a note for the day person. Nor did the gentleman who came to our room to try to fix it that night. • Since the phone was not charging, the “engineer”, when he arrived in the afternoon after our check in, just switched the outlet it was inserted into with my husband’s laptop. So the phone charged, but not the laptop, because they moved it to the non-working outlet. We were told it worked fine. They never fixed it. Every day, my husband had to crawl under the desk (there were not enough outlets and the desk had no connectivity) to plug in his computer. • No full length mirror as advertised for women. • No peep hole in door. Especially unsafe for women, whom they are catering to per M Gallery. • Kept having to ask for same thing like necessary linens over and over when we checked in, as well as the next day as we needed to set up the sofa bed. • They delivered something and double locked our door so I couldn’t get in and had to go back downstairs to have someone unlock it. • The light in the toilet closet is on a motion sensor and goes off very quickly. Even when you are urinating. Having a toilet light on a motion sensor is extremely sleep-unfriendly. It is very bright, so when you void before sleep you are in bright light. And then if you need to void in the middle of the night, you are completely woken up, as is the person on the sofa bed. • The toilet closet seems to be randomly placed in the middle of the room, offering no privacy at all. • Did not have items promised for women on card in binder in room, since catering to women: full length mirror, lint brush, hair elastic. Didn’t even know these were advertised in the room. • Could have used a television in both rooms of suite. • The fake countertop was really disappointing after seeing the rest of the room. Plastic and cheap. Caused us great stress on a business trip: • Told me could have my husband’s only suit jacket pressed at check in and we put in bag and left with clerk. Then it wasn’t ready when promised and we had to figure out how to press. The front desk clerk ironed it himself, but I had to redo it. Spent 20 min cleaning off gross stuff from iron before I could even use it. Then, the ironing board put dots from screws on jacket. • Internet too slow for business. Difficulty sleeping: • Windows were weird, with a casement interior window and sliding exterior ones. They created a wind tunnel noise which made it very difficult to sleep. On high wind days, it sounded like an air raid siren. • Could not turn on air conditioner or even just the fan feature of the hvac. The room was very hot. Apparently in November, you cannot get anything other than heat, even if the temperatures were in the 70’s outside. It was suggested that we open the windows. We heard street noises and sirens with them open which would have made it hard to sleep. With them open, regardless of how open, when we closed the doors between the living and sleeping area, they rattled from the wind. • So we suffered, with the windows closed (still hear wind tunnel noise), and we were very hot, making it extremely hard to sleep and, hence, work the next day.

Mike Business - 22/10/2018 AccorHotels certified review
« Good but not great »

The staff was friendly and helpful. However, a couple of minor things made my stay good but not great. Although the TV was supposed to have english language channels, there were none. The staff said it was broken and wouldn't be fixed before my stay ended. There were only two hangers in the closet in my room. I requested more but they never arrived. Lastly, the key to the room was heavy and bulky and thus was difficult to manage while I was outside the hotel exercising.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL P., Thank you for taking the time to tell us about your experience at the Park Hôtel Grenoble MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc ISOARDI Sales Manager Park Hôtel Grenoble MGallery by Sofitel****

M. C. Couples - 01/10/2018 AccorHotels certified review
« You have one of the nicest Mercure hotels we have ever stayed at. »

Your staff was charming and competent. We felt welcomed and thoughtfully cared for for four days.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. C., Thank you for the great review you have left on our hotel! We are delighted that you enjoyed your stay so much. Just for information we are well part of the group Accor but under the sign MGallery by Sofitel. Can you do us the favor to copy your superb opinion on the site Tripadvisor to the following link: www.tripadvisor.fr/Reviewit and indicate Park Hotel Grenoble MGallery by Sofitel in the search. We thank you in advance and we hope to see you again very soon. Please accept, Mr C., our best regards. Very cordially, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel****

Anonymous Couples - 06/09/2018 AccorHotels certified review
« Very comfortable hotel »

Our room was spacious, comfortable and quiet. Staff very helpful and friendly. Overall very happy. Good quality toiletries however the shower leaked badly and breakfast choices were limited.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. R., We thank you for taking the time to share your opinion. We hope to see you very soon! Please accept, Mr R., our best regards. Very cordially, Marc ISOARDI Sales manager Park Hotel Grenoble MGallery by Sofitel ****

Roy C. Couples - 04/09/2018 AccorHotels certified review
« Good Hotel in a Good Town »

Helpful and Friendly Staff in a rather nice Hotel. However, we experienced problems actually getting to the Hotel Front Door because all around there were street signs preventing our approach to the Hotel including ridiculous Bus and Cycle Lanes in front of the Hotel. Also, car parking was NOT easy. More needs to be done concerning Guest Parking and easy vehicular access for Hotel Guests. However, When my Wife went into the Hotel the Staff on duty told us how to gain access by driving into the Bus and Cycle Lanes in spite of it being prohibited. The Staff also assisted in unpacking our Luggage from the car and taking it into the Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We thank you for your comment. We are sincerely sorry for the problems you have encountered on your trip to Grenoble but the city is in full swing. It is a pleasure to see that our staff has allowed you to spend a very pleasant time with us and that it has met your expectations. We have conveyed your warm compliments to all of our team who are pleased to have filled you. Once again, we thank you for your comment. In the hope of welcoming you again, please believe, Dear Mr. C., in expressing our best feelings. Very cordially, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel ****

Rogier Couples - 17/08/2018 AccorHotels certified review
« Fine stay »

Fine stay. It is a pity that the hotel hasn’t tot a private parking. Our car was broken into in the recommanded parking Chavant.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. K., We thank you for taking the time to write to us after your stay with us. We are sincerely sorry for the problem you have encountered in the car park. Desiring to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Once again, we thank you for your comments and hope to keep your confidence during a future stay. Looking forward to welcoming you soon, please believe, Mr K., in expressing our best feelings. Very cordially, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel ****

P A. Families - 08/07/2018 AccorHotels certified review
« Excellent place to stay »

This a good quality hotel. It is quiet and central. Breakfast was excellent and the price for the room very competititve. The staff are friendly and the rooms are very comfortable and well furnished. We would stay here again if in Grenoble.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. A., Thank you for the great review you have left on our hotel! We are delighted that you enjoyed your stay so much. Can you do us the favor to copy your superb opinion on the site Tripadvisor to the following link: www.tripadvisor.fr/Reviewit and indicate Park Hotel Grenoble MGallery by Sofitel in the search. We thank you in advance and we hope to see you again very soon. Please accept, Mr A., our best regards. Very cordially, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel****

Anonymous Families - 21/06/2018 AccorHotels certified review
« good except for problem with wifi »

Very friendly front desk and staff. Front desk spoke English which was very helpful. Only problem was with the wifi connections.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony r., Thank you for taking the time to tell us about your experience at the Park Hôtel Grenoble - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc ISOARDI Sales Manager Park Hôtel Grenoble MGallery by Sofitel****

C. N. E. Business - 21/06/2018 AccorHotels certified review
« Disappointed »

No restaurant in a 4 star hotel: Dreadful menu (summer truffles on everything) room service No options for dietary requirements Overpriced bar (tiny beer measure) Room ok Cleaning ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil E., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marc ISOARDI Sales Manager Park Hôtel Grenoble - MGallery by Sofitel****

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