Hotel - ibis Culiacan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Culiacan Hotel

4.0/5 130 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
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Hotel location

Your meetings and events

ibis Culiacan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SANTIAGO 18 m2 3 m 25 15 0 0 0
    • Screen
    • Flipchart
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 125 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,009 reviews

Our guest reviews for
ibis Culiacan

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 130 reviews
Gail Couples - 13/07/2019 AccorHotels certified review
« Clean hotel and professional friendly staff »

First time at this location, but have stayed at Ibis before. We will stay here next time thru town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail, We very much appreciate your comments regarding your stay at the ibis Culiacan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariana Arvizu Assistant General Manager

Brandon F. Business - 13/06/2019 AccorHotels certified review
« DESCANSE »

VIAJE DE TRABAJO Y UNICAMENTE LLEGUE AL HOTEL A DESCANSAR.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado BRANDON, Le agradecemos sus comentarios en relación a su estancia en esta su casas Hotel ibis Culiacán. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mariana Arvizu Asistente de Gerencia

Armando L. Business - 02/06/2019 AccorHotels certified review
« It was good »

Check out clerk that was on duty at 6:00 am on May 23rd. 2019 did not carry out my check out process Correctly and or in an efficient manner and was not able to give me a receipt at my check out ( did not seem to know what he was doing and or care)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Armando L., We appreciate your comments regarding your stay at the ibis Culiacan. I will share your comments with our front desk team. Thank you again for sharing your experience Mariana Arvizu Assistant General Manager

Hector V. P. Families - 07/05/2019 AccorHotels certified review

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Hector, Le agradecemos enormemente sus comentarios en relación a su estancia en esta su casa Hotel ibis Culiacán. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mariana Arvizu Asistente de Gerencia

Jesús P. S. Solo - 12/03/2019 AccorHotels certified review
« Just what I needed »

It was a comfortable staying at the hotel. Good customer service, cleaned rooms and almost new. It was perfect for my one night staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jesus , We very much appreciate your comments regarding your stay at the ibis Culiacan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariana Arvizu Asistente General Manager

Roberto U. N. Business - 09/03/2019 AccorHotels certified review
« COMODO »

MUY RECOFORTANTE

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Roberto, Le agradecemos enormemente sus comentarios en relación a su estancia en esta su casa Hotel ibis Culiacán. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mariana Arvizu Asistente de Gerencia

Cesar Couples - 04/03/2019 AccorHotels certified review

Lamentablemente tienen chinches

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Cesar, Le agradecemos sus comentarios en relación a su estancia en ibis Culiacán. Contamos con un riguroso programa de limpieza y fumigación de habitaciones ya que la secretaria de Salud así nos los pide, por lo que la proliferación de este tipo de animales en las habitaciones no es posible. Daremos el debido seguimiento a lo que nos menciona, para seguir sin este tipo de problemas en el hotel. Saludos Cordiales Mariana Arvizu Asistente de Gerencia

Roberto Business - 10/02/2019 AccorHotels certified review

well situated and comfortable place, it’s the perfect business type of place for staying within the city due to the easy access to airport and bus station (5-10 minutes away from both)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto, We very much appreciate your comments regarding your stay at this your home, Hotel ibis Culiacan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariana Arvizu Manager Assistent

Anonymous Friends - 16/01/2019 AccorHotels certified review
« Great »

Great customer service. Staff was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosa Angela, We very much appreciate your comments regarding your stay at your home ibis Culiacan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariana Arvizu Manager Asistent

Jesus R. Business - 03/01/2019 AccorHotels certified review
« satisfecho »

excelente experiencia

Our hotel has responded to the review
Our hotel has responded to the review

Estimad Jesús, Le agradecemos enormemente sus comentarios en relación a su estancia en esta su casa Hotel Ibis Culiacan. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mariana Arvizu Asistente de Gerencia

Armando L. Business - 19/12/2018 AccorHotels certified review
« It was ok! »

Some of the front desk staff is not friendly or nice at all to say the least. The pillows in the rooms are very soft and if one asks for a harder pillow there is no positive response. The laundry service is pitifull!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Armando L., We very much appreciate your comments for your stay at the ibis Culiacan. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you give us a second chance. Sincerely, Mariana Arvizu Asistente de Gerencia

Roy J. Couples - 19/11/2018 AccorHotels certified review
« Easy location and the right price. »

Getting there was easy and check in and the room was as described, efficient. The room was not completely sound proof, heard other guests and a dog barking outside all night. The breakfast was the worst of our 6 day drive. No coffee, as the machine did not work and not back-up coffee. The entree's were cold when they opened at 6:30am. We walked to Starbuck across the driveway and headed on our way south.

Our hotel has responded to the review
Our hotel has responded to the review

Dear roy, Thank you very much for taking the time to share your comments regarding your stay at the ibis Culiacan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our _______ in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Julián Palomo. Asistente de gerencia.

Armando L. Business - 30/10/2018 AccorHotels certified review
« It was hood »

It was good. Breakfast can be improved much. I stay at this hotel ever month. Pleasant folks, takes a while to check in. Clean rooms and beds. And breakfast is from bad to medicicre at best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Armando L., Thank you very much for taking the time to share your comments regarding your stay at the ibis Culiacan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our _______ in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Julián Palomo. Asistente de gerencia.

Work T. Business - 26/10/2018 AccorHotels certified review
« Not what I usually expected »

Bed comforter was extremely dirty.. I was surprised room service missed it. This is the 4th time I stay there and the coffee machine at the reception has only worked once..not been fixed yet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, Thank you very much for taking the time to share your comments regarding your stay at the ibis Culiacan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our _______ in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Julián Palomo. Asistente de gerencia.

Carlos V. Business - 25/09/2018 AccorHotels certified review
« Very good experience »

It´s a good hotel, with restaurants near and it´s a very calm area so that help to have a great staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos V. Rodriguez, We very much appreciate your comments regarding your stay at the ibis Culiacan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julián Palomo. Asistente de gerencia.

Sr. J. L. M. Business - 27/08/2018 AccorHotels certified review
« ROOM WAS OK, RESTAURANT NOT »

My comment is for the service at the restaurant. I ordered only two times thinking the second could be better than the first one, but it wasn´t. They deny the service at 10:00 pm, arguing there was only soup for eat. The soup was really bad, also the chicken the next day I ordered, the chicken looks like plastic and vegetables was poor in amount and variety. Besides this, i saw the waiters, more than 3 times in diferent days, eat diferent things at the restaurant room while they were in service. I really hope that you take cocern about this situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Luis, Thank you for taking the time to tell us about your experience at the ibis Culiacan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julián Palomo. Manager assistant.

Anonymous Business - 13/07/2018 AccorHotels certified review
« Below expectations »

Attention at reception could be improved. The procurement department sent out the authorization letters for charging a CC with three days of anticipation. The people at the hotel never replied with confirmation nor notifying any problem. When I arrived to the hotel they said it wasn’t possible to charge the CC because they never received a letter of authorization. I used my card for staying there with an open voucher. The next day the procurement department sent out again the documentation. Truth is that they noticed the first email until the second day of my staying when the lady at reception confirmed she had received a first email three days before my staying. And this time they told me the amounts authorized in the letter were wrong. So they needed new letters with the correct amounts. Next day they sent the letters again and this time they could charge that card and cancel the voucher on mine. It took three days what they could have solved by checking their email from the very first moment and replying or calling the person from procurement who made the reservation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel, Thank you for taking the time to tell us about your experience at the ibis Culiacan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julián Palomo. Asistente de gerencia.

David V. Business - 28/06/2018 AccorHotels certified review
« Agradable »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Estimado David, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Culiacán. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Julián Palomo. Asistente de gerencia.

Jorge C. Business - 08/06/2018 AccorHotels certified review

Satisfactorio

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Jorge, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Culiacán. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Julián Palomo. Asistente de gerencia.

Oscar M. Business - 31/05/2018 AccorHotels certified review

Placentera!

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Oscar, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Culiacan. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Julián Palomo. Asistente de gerencia.

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