Hotel - Mercure Melbourne Therry Street
Mercure Hotel Mercure Hotel

Mercure Melbourne Therry Street

3.5/5 538 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Well-lit parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-10:30 & 17:00-22:30
    • Opening hours : Week-end 07:00-10:00 & 17:00-22:30

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition and convention centre

MCEC1 km / 0.62 mi

Your meetings and events

Mercure Melbourne Therry Street Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 25 m2 4 m 35 16 15 28 0
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel offers 79 refurbished studio rooms with fully equipped kitchenettes that includes 2 hotplate stoves, microwave, fridge, crockery, cutlery, working desk, en-suite bathrooms and complimentary WiFi . Perfect for business and leisure travellers.

  • 79 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,774 reviews

Our guest reviews for
Mercure Melbourne Therry Street

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 538 reviews
Graeme D. Business - 15/08/2019 AccorHotels review
« Very good »

Excellant service from the staff, They really made the effort to be helpful and friendly

Katie Business - 14/08/2019 AccorHotels review
« Very comfortable and friendly staff »

I was very comfortable and happy with food and service.

Anna J. Couples - 12/08/2019 AccorHotels review
« Great location and helpful staff »

Very good

Tracy Business - 11/08/2019 AccorHotels review
« Below average, not what I expect fro the Accor group »

Very disappointed, the whole place was unclean, a lot of unsavoury people living in the upper levels, loud noises all night every night, people yelling abuse in the hallways outside our room, when we complained to reception they never gave us an update if they had checked on the noise, we had trouble sleeping every night due to the extremely loud banging all night every night, the bathroom dirty, towels not replenished, my business partner and I felt very unsafe staying there. It was no where near the standard I expected from the Mecure Brand

C. Business - 10/08/2019 AccorHotels review

VERY PLEASANT

Tracey H. Couples - 09/08/2019 AccorHotels review
« Great location »

The room and amenities were excellent although I did find the bed uncomfortable. The breakfast was ok but had been standing in warmers for a long time so were not particularly hot. One bonus was the host of the breakfast provisions got the chef to make me fresh poached eggs which were lovely.

Yousef Couples - 09/08/2019 AccorHotels review
« Mercure @ Therry St »

Cheerful, Friendly and Helpful front desk and Housekeeping staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad Yousef Y., We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joe Duty Manager

Mitchell Business - 07/08/2019 AccorHotels review
« Comfortable stay »

Stay was comfortable

Su Couples - 07/08/2019 AccorHotels review
« Ignore »

Feel that Receptionist woman purposefully ignore us regarding early check in. She has very poor customer service! And buffet breakfast is so bad too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Su Su, Thank you for taking the time to tell us about your experience at Mercure Melbourne Therry Street. Once again, I am terribly sorry for what you have experienced during your stay. At Mercure, guests are the heart of everything we do. Therefore, your feedback is very important to us as it assists us in improving the quality of our customer services. Thank you again for your feedback. It is our hope that we can have another opportunity to welcome you back to re-experience Mercure Therry Street and everything it has to offer Sincerely, Samuel Sun General Manager

Steve Business - 06/08/2019 AccorHotels review
« Bit tricky to find »

Unless you know where to go this hotel can be a bit difficult to find but it is still up to the Mecure standard

Bev Solo - 06/08/2019 AccorHotels review

Very comfortable room. Good in house service.

Marc Friends - 06/08/2019 AccorHotels review
« Enjoyable stay in well located hotel »

The hotel provided good friendly service, well located, very comfortable room

Anonymous Couples - 06/08/2019 AccorHotels review
« Nice stay. »

We had a good stay in Mercure Therry Street. Best location and easy access to get Sky bus. The staff was really helpful, esp Winney at the front office.

Robw Families - 05/08/2019 AccorHotels review
« A good stay in Melbourne »

Overall a good experience at the hotel. Room was clean, beds comfortable and breakfast was good. Nice that there is an ice machine and onsite laundry facilities. It is also a very short walk to the queen Vic market and is situated in the free tram zone. Only thing I would improve is adding a black out blind to the window as I found it hard to completely darken the room as the curtains didn’t fully close.

Nio S. Families - 04/08/2019 AccorHotels review

Good ,

Miguel Families - 04/08/2019 AccorHotels review
« Great value for money »

.

Alison Couples - 04/08/2019 AccorHotels review
« Convenient and clean. Very friendly staff. »

I provided my Accor loyalty number (as my reservation was booked via Travel Agent). Number was registered by staff, but advised system was blocking it due to Travel Agent booking. If this is the case, I will not utilise Accor Hotels if another loyalty program doesn't have an issue with way hotel is booked. Interesting layout of rooms - long walk from lifts to our room, but meant it was quiet, even if the corridors were somewhat cold in mid winter. Cramped reception/lobby space, but very friendly reception staff. Pick up/drop off area at front entrance not clearly available/signposted. Toilet right behind door, and had to be careful when using if other person needed to come in (or not know other person was in there.. Very convenient for activities we needed to attend in the area.

Katherine W. Business - 02/08/2019 AccorHotels review
« More than adequate given the price point »

Comfortable. Great location. Very central

Cecilia Business - 02/08/2019 AccorHotels review
« Extremely comfortable trip »

Always fantastic. I keep coming to stay here because rooms are comfortable, clean and very well located in Melbourne CBD. The staff is also amazing, very kind, polite, helpful and happy.

Lisa Couples - 02/08/2019 AccorHotels review
« Value »

Promotional offer in the heart of Melbourne with breakfast included. Small room. Only one low lounge chair and a desk chair. I have no mobility problems but the chair was too low to get out of comfortably. The room was clean. 2 minor cleanliness issues. There was toothpaste in one of the glasses in the bathroom and the the sheer curtains had not been washed for a long time. You could smell the dust. Overall, considering the location of the hotel and breakfast was included, it was great value for money for those wanting a short city stay on a budget.

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