The Sebel Melbourne Docklands 4.5 stars

Customer review rating (ALL Rating) 4.3/5 838 reviews

The Sebel Melbourne Docklands - Image 1
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The Sebel Melbourne Docklands - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Offering spectacular waterfront views, this is Melbourne's most elegant, iconic destination.

Our accommodation(s)

Hotel location

The Sebel Melbourne Docklands

18 Aquitania Way
3008 DOCKLANDS
Australia

GPS:-37.813809, 144.942245

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Capri Café & Lounge

Non contractual photo

Serving a unique cuisine blended with modern Australian and Asian influences, Capri Café & Lounge offers a warm, and inviting environment for everything from a coffee to a full feed breakfast and lunch.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 12 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  838 reviews

TripAdvisor Rating  4.0/5  934 reviews

good location, excellent service, brilliant view

Customer review rating 5.0/5

Li S. Business - Confirmed reviews ALL

Always a pleasant stay, will return soon

Hotel itself ok; Staff terrible

Customer review rating 1.5/5

Raph Families - Confirmed reviews ALL

Decent room and location but the treatment I’ve gotten from the staff, as a gold member, is by far the worst of all Accor hotels. Got close to zero gold benefits and when we asked for late checkout, they looked at you like some kind of peasants. I had my checkout extended to 12pm after literally having begged them for it (I don’t normally need or ask for it but on this occasion, late checkout was much needed) and they made it look like they’re doing me a huge favor by extending checkout by 2 hours. Safe to say I won’t be returning.

Great staff, amazing location

Customer review rating 5.0/5

Renee Families - Confirmed reviews ALL

Great clean rooms with amazing views.

Sufficient

TripAdvisor rating 4.0/5

Got2try Couples - TripAdvisor review

Wow, what an amazing property. Brooke on the front desk was superb. Studio apartment well equipped and cleaned. My only gripe was that we were staying for 3 nights with no housekeeping. No top up of amenities if you need them. Same set up as Sebel Flinders Lane, but the Sebel Noose is the BEST out of the Sebel's so far. So when we arrived our studio was ready. Great room and layout, but only one bath towel and no remote control for the bedroom. Argh must be the same remote for the TV in the lounge room. Nah, but that didn't bother us. Try to work out how to call reception was tricky! The quickest option was to call on my mobile or go down and see them. Was told by Arthur that fresh towels haven't arrived as yet. So I assumed they would be placed in our room during the afternoon, wrong, and needed to go to reception. During our stay, they had a fun run of some sort. No notifications and no one knew how to get over to the city side. We had a fire test on the morning we were leaving over their PA system, and again, no notifications . Something I think should've been better planned. This property is a lovely, clean, maintained establishment, close to free trams and ferry service, which I 'm not sure where it goes! Maybe next time. If staying for 1 or 2 nights, it's a great place.

Well located

Customer review rating 3.5/5

Vicki Friends - Confirmed reviews ALL

Close to Marvel Stadium where we attended an event

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Other web-users rate our hotel

  • 593 reviews 9.2/10 Location
  • 877 reviews 6.7/10 Room
  • 647 reviews 7/10 Service
  • 22 reviews 4.5/10 WiFi
  • 344 reviews 6.2/10 Cleanliness
  • 116 reviews 8/10 Pool
  • 86 reviews 8.9/10 Wellness Area
  • 42 reviews 5.7/10 Breakfast

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