Hotel - Novotel London Wembley
Novotel Hotel Novotel Hotel

Novotel London Wembley Hotel

4.5/5 1,709 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Novotel London Wembley Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
WEMBLEY 2 56 m2 2 m 70 24 20 30 40
WEMBLEY 1 59 m2 2 m 70 24 20 30 40
WEMBLEY SUITE 115 m2 2 m 120 0 40 60 90
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 235 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Full kitchen
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 8,116 reviews

Our guest reviews for
Novotel London Wembley

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,709 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 12/09/2019 AccorHotels review
« Suitable for an event »

Was able to check in early after a long journey big plus which enabled some time for a meal before attending event at Wembley

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Haj M. Solo - 12/09/2019 AccorHotels review

Nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kerry

Tomi Solo - 11/09/2019 AccorHotels review
« 5 nights stay »

I usually enjoy my stay but I have to say it is the 1st time I stay for more than 3 nights and I find it regrettable that there was a lot of interference with the TV cable so a night staying in watching telly was not an option. As a platinum member I always indicate my preferences which are in my view quite minimal, namely room away from the lifts and no bath. For my 5 ngts stay, my room was directly on the path to the lift so I had all the noises and chatter of passers-by :-(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your recent stay failed to meet the standards you are accustomed to as a valued Le Club member; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the TV signal and how your room was allocated prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerry

Elliott Friends - 10/09/2019 AccorHotels review
« Good but could be better »

Although staying for the England v Bulgaria match with added 'bonus' of the Bulgarian side staying there, one disappointing aspect was that the 2 TV's in the room were not working, only on checkout to be advised they are having problems with supplier and number of rooms don't have working TVs. If they had known this would've been nice to be told as trying to explain to a 7yr old was somewhat 'interesting'. Hotel in general was pleasant, sadly hotel bar prices but you know what to expect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our apologies for the issues with the TV signal. We did have an engineer on site to resolve this however, it took significantly longer than anticipated. Thank you again for sharing your experience, and we hope this is not detract from your overall enjoyment of your visit to Wembley Sincerely, Kerry

Chris C. Business - 10/09/2019 AccorHotels review
« Great hotel. Clean. Staff do their best for you. »

I had three nights at the hotel. It was excellent. Staff tried very hard to support any request made. the room was clean and well furnished. Great hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Barry T. Business - 10/09/2019 AccorHotels review
« Excellent service from Christina I the Restaurant Friday night.Rumanian lady with infectious laughter »

I do wish you would serve Weetabix or Special K for Breakfast. Ideal for diabetics

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Anonymous Families - 10/09/2019 AccorHotels review
« Amazing stay »

We had a wonderful time in London thanks also to the Novotel. The room was clean, new and spacious. The location excellent, the staff super helpful and kind. I would choose this hotel a million times!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms F., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Mark J. Business - 09/09/2019 AccorHotels review
« Well organised and much improved from my previous stay at this hotel. »

I had checked in online, making collecting my room key easy and was recognised for being an accor member. The room was satisfactory and to the standard you would expect of a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Nigel Families - 09/09/2019 AccorHotels review
« Week long break »

Very smooth check-in / check-out. Promotional breakfast rates online was really good. No direct road access as the hotel is placed infront of a pedestrian zone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr c., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Raj Business - 09/09/2019 AccorHotels review
« The positives overcome the negative. The majority of staff are good and welcoming. One or two need training »

Good friendly staff on reception. Nice welcome easy check in. What let’s the hotel down is its billing system. Staff do not know how and what to capture in terms of expenses. We had lots of problems making the staff understand the half board system. Dinner expenses still went on our bill. The lady working on the bar was poor and impolite. However reception staff handled it well in dealing with my issue. However the bill could not be sorted. Having been dealt with poorly by the bar staff it was disappointing that a tip had been put through without my consent. Poor for a top notch hotel. Having paid for an extra breakfast at reception, the breakfast was put into the room bill as well. This is poor. Staff were unable to to put the bill right, therefore again poorly trained. Would stay again but probably not my first choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerry

Mr I. W. Business - 09/09/2019 AccorHotels review
« Home from Home »

As always a great hotel and great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

A D. C. Business - 09/09/2019 AccorHotels review
« Disappointing service »

Good location, modern clean hotel, good bar and restaurant. Reception staff poor. Despite checking in on line, still took an inordinate amount of time to get key. Also, did not ask for credit card, which led to incredible hassle after I signed for a meal in the restaurant (phone calls to room, letters shoved under door doubting my credit). On complaining about this in the morning on check out, staff basically told me it was my fault for not offering my credit card on checking in!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every c.; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerry

Anonymous Business - 09/09/2019 AccorHotels review
« Stay regularly and always impressed with the level of service we receive »

Always receive very good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kerry

Kza Solo - 08/09/2019 AccorHotels review
« Excellent two-night stay »

This was my second stay at this hotel. Spacious and well-equipped rooms come standard, and are always reliably clean. Beads are comfortable, with good pillows and bedlinen. Breakfast is served in a light-filled and airy environment. In comparison to other stays I have had in other hotels in London, this is very good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Charlene Business - 06/09/2019 AccorHotels review
« Miss »

I loved the hotel - the staff were friendly and very helpful I do suggest you maybe keep a small bottle of body lotion and shampoo for the ladies as travelling with these items can get messy at times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Keith W. W. Business - 06/09/2019 AccorHotels review
« Comfortable »

This was a satisfactory stay at Novotel Wembley, but perhaps not quite up to previous high standards. Check in was slow, due to shortage of staff and one of the people in the queue having difficulties. No room upgrade this time, but I got the room I paid for - thanks for popcorn. Room comfortable enough, but no iron, which I only discovered minutes before having to go out to a meeting. Bar staff friendly, but untrained. Breakfast was a little disappointing, - sausages vey low quality, and range of food limited. However, this is still one of the better Novotels, and no doubt I will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Anonymous Families - 03/09/2019 AccorHotels review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kerry

Locy Families - 03/09/2019 AccorHotels review
« It's generally ok »

We had finished our breakfast and we walked out the restaurant, while i was standing in the reception hall, the restaurant's manager came and asked me my room number. It means that they didn't know if their client had a breakfast reservation or not. I was embarassing in this case. You must improve your service management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

James C. Solo - 03/09/2019 AccorHotels review
« A short stay in Wembley »

A very convenient hotel, just minutes away from Wembley Park underground station. Very friendly, helpful staff and a clean and comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Sunil S. Couples - 02/09/2019 AccorHotels review
« Pleasant but with a few minor issues. »

Staff was friendly and generally helpful. Location was great. Upon entering our room after our arrival, we found a few issues. 1. TV not working, 2. Shower head unable to stay in holder. Next morning we switched to a new room. Breakfast was decent but found that on some days the restaurant was quite full. Gym was adequate but found one piece of gym equipment was in need to repair and informed front desk staff, but following day saw that the issue was not addressed. Had to check out earlier than expected due to a sporing event at the stadium. Would be helpful if staff could inform guests about events and what to expect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates