Hotel - Novotel Itu Golf & Resort
Novotel Hotel Novotel Hotel

Novotel Itu Golf & Resort Hotel

4.0/5 271 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

EUCATEX21 km / 13 mi JOHN DEERE54 km / 33.55 mi KIA MOTORS5 km / 3 mi SUMITOMO HEABY IND9.3 km / 5.78 mi UNILEVER64 km / 39.77 mi
HEINEKEN BRASIL18.4 km / 11.43 mi JOHNSON CONTROLS27 km / 17 mi LENOVO41 km / 25 mi TOYOTA DO BRASIL33 km / 20.51 mi YPE26 km / 16 mi

Exhibition and convention centre

ESPAÇO ITUANO TURISMO E CULTURA9 km / 5 mi

Your meetings and events

The Novotel Itu Golf & Resort has a complete Business Center structure and has 17 function rooms with capacity for up to 1,200 people. The Convention Center has fully independent accesswith removable doors for car entry, ID TV, WiFi and 45 lifting hooks with capacity for 300 kg each. The main hall, with 3 flexible and modular rooms, has 1039 m², 7m high ceiling and natural light.

Novotel Itu Golf & Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
0 m2 0 m 0 0 0 0 0
CAMARIM - BIRDIE 18 m2 2 m 9 6 8 4 8
FADE 18 m2 2.5 m 10 0 0 8 0
HOLE 24 m2 2.5 m 20 0 0 12 0
SWING 24 m2 2.5 m 20 0 0 12 0
BUNKER 27 m2 2 m 16 10 12 8 8
TERRA A VISTA 28 m2 2.5 m 22 0 0 14 0
CADDIE 35 m2 2 m 24 12 16 18 16
GREEN 35 m2 2 m 24 12 16 18 16
DRIVE 45 m2 2.5 m 35 0 0 25 0
EAGLE 45 m2 2.5 m 35 0 0 25 0
JARDAS 46 m2 2 m 32 14 20 24 29
ALBATROZ 46 m2 2 m 32 14 20 24 29
OLD COURSE 1 120 m2 3 m 96 36 96 48 40
OLD COURSE 2 120 m2 3.5 m 140 0 0 80 0
OLD COURSE 1+2 240 m2 3.6 m 280 0 0 160 0
ITU 240 m2 3 m 80 80 0 100 200
TERRAS 343 m2 6 m 266 36 72 156 144
TERRAS 3 343 m2 7 m 266 36 72 156 144
TERRAS 2 343 m2 7 m 266 36 72 156 144
TERRAS SÃO JOSE 1+2+3 1,029 m2 7 m 1230 0 0 780 0
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Novotel Itu has modern rooms with views of the green area, with/without balcony, smart TV, air conditioning, desk, USB sockets, minibar. Beautifully refurbished Bathrooms, mirrors with good illumination

  • 343 rooms
  • 100% non-smoking hotel
  • 35 rooms for people with reduced mobility
  • 11 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 2,807 reviews

Our guest reviews for
Novotel Itu Golf & Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 271 reviews
Naoe Business - 04/11/2019 Confirmed reviews AccorHotels
« Good »

Room was beautifully clean. Dinner was good although hotel can add attention to the service. As it was a buffet for a large group, both times I went to get the food, something was missing (silver, food replacement, dish).

Fabio N. Business - 30/10/2019 Confirmed reviews AccorHotels
« I was at a business meeting but enjoyed the facilities. »

It was a one day business meeting. I liked the place, everything worked well and the hotel in very nice. Not much more to add.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Ken B. Business - 29/10/2019 Confirmed reviews AccorHotels
« Ken B. Process Technologies Associate, De Nora Tech »

Relaxing--IT worked well. I left my toiletries bag in Room 406--Could you send it back to me at Ken B. 7700 Snowberry Court Mentor, Ohio, U.S.A 44060

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

W. Business - 29/10/2019 Confirmed reviews AccorHotels
« Good »

I spent two nights at your hotel, the size is impresive, seems a nice hotel for leisure. Quiet atmosphere, not many guests during the week. Staff was friendly, polite, but lack knowledge of english.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosanna Thank you for the great review of our hotel! We are glad you enjoyed your stay and look forward to seeing you again soon. Sincerely, Novotel staff.

Isauro Business - 28/10/2019 Confirmed reviews AccorHotels

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Isauro Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos vê-lo novamente em breve. Atenciosamente, Michele Schneider.

Cesar M. Couples - 22/10/2019 Confirmed reviews AccorHotels
« Definitely for families »

Was a wrong decision to try to spend a weekend off with my wife at the hotel. It is definitely dedicated for family and children.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Cesar, Ficamos felizes que tenha nos escolhido para sua hospedagem e agradecemos por avaliar a estada conosco. Buscamos atender bem todos os tipos de clientes, a fim proporcionar uma boa experiencia em nosso hotel. Atenciosamente, Michele Schneider

Anonymous Business - 22/10/2019 Confirmed reviews AccorHotels

evento da XP

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Maria, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos vê-la novamente em breve. Atenciosamente, Michele Schneider.

Anonymous Business - 18/10/2019 Confirmed reviews AccorHotels
« Bad smell water in the shower. »

Frustrating

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Danilo, Agradecemos por avaliar sua estada em nosso hotel. Ficamos felizes que tenham nos escolhido como hospedagem nesta data. Sentimos por sua percepção em relação aos serviços prestados, a partir de seus relatos iremos buscar alternativas viáveis para melhora contínua de nossos serviços. Nos colocamos ao dispor para recebê-los novamente. Atenciosamente, Michele Schneider

Mr. M. Families - 08/10/2019 Confirmed reviews AccorHotels
« Frustrating »

I had a good time the last time I stayed, but unfortunately this time a convention was taking place and the hotel was packed. Clearly, there is no infrastructure or staff to cater to a convention + normal guests who just want to have a customized and quiet experience with their families. I'd recommend the hotel in advance inform customers that a convention is or was booked on the same weekend and give them the option to change dates free of charge - as this is normally a weekend hotel. Otherwise, guest service was mediocre - long check-in time and the front desk staff was unprepared to support guests' requests (from Friday to Saturday at 3.00 am the front desk woman was very upset that I've asked her for bottles of water instead of calling room service). The menu at the pool bar requires a revamp now that the hotel is no longer a new hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinicius Miotto M., Thank you for taking the time to tell us about your experience at the Novotel Itu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michele Schneider

Paulo Families - 08/10/2019 Confirmed reviews AccorHotels
« Good experience »

It was a good experience to stay in Novotel Itu. One suggestion is that Hotel staff should extend stay for everyone in a case that has no new guest booked same room.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Paulo, Obrigado pela avaliação do nosso hotel! Somos muito gratos pelo feedback, analisaremos pontualmente suas observações a fim de melhorar o serviço oferecido. Atenciosamente, Michele Schneider.

Fernando Couples - 08/10/2019 Confirmed reviews AccorHotels
« Nice, but noisy. And there's the food... »

The room is big and great. Nice shower and everything is clean. There are many leisure options. The soccer field was not working. The tennis courts are excellent (and also the swimming pools). The place is supposed to be a family hotel. I was only with my wife. As a couple, we though it was noisy (not only the children, but also the caregivers/monitors). Maybe during the week it's a minor problem. What it's really bad is the food. Poor options, not tasting. The second most important thing to us in a hotel is the food (the first is the room), so our experience was not good.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Fernando, Agradecemos a atenção dispensada para a avaliação do hotel. Sabemos que a opinião de nossos hóspedes é uma base importante para evolução de nossos serviços. Iremos analisar pontualmente suas colocações e buscar as melhorias necessárias. Atenciosamente, Michele Schneider

Alessandro F. Business - 08/10/2019 Confirmed reviews AccorHotels
« Beautiful property. Services could be way better. »

The property is indeed beautiful and modern but while there are some employees I can recall from their great service, such as Emerson from the ground level bar, there are other services that fall short in coping with what one would expect based on the hotel rates. To start with the food is just ok (sometimes truly bad, like the breakfast scrambled eggs) with limited to no options for vegetarians (on Saturday all you offered was "feijoada"). Room service could have been better too. My wife has asked to have the room done twice but the lady just did the bed poorly and nothing else.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Alessandro, Obrigado pela avaliação do nosso hotel, levaremos em consideração as suas observações a fim de oferecer uma melhor prestação de serviço! Estamos contentes que você tenha apreciado sua estada e esperamos vê-lo novamente em breve. Atenciosamente, Michele Schneider.

Ar Solo - 07/10/2019 Confirmed reviews AccorHotels
« Not worth the money »

Food was sub par, pools crowded and full of kids balcony but no chairs to sit on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashlee R., Thank you for taking the time to tell us about your experience at the Novotel Itu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michele schneider

Francielli Business - 07/10/2019 Confirmed reviews AccorHotels
« Good »

The hotel is cool, well designed, comfortable beds, spacious rooms, very good environment for kids but my only concern is about lazy check in/check out and the staff that are polite but very slow, we had to ask several times to get our bags (they are doing nothing around the entry) and they are confused about some information or took a very long time to return us.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Francielli, Obrigado pela avaliação do nosso hotel, levaremos em consideração as suas observações a fim de oferecer uma melhor prestação de serviço! Estamos contentes que você tenha apreciado sua estada e esperamos vê-la novamente em breve. Atenciosamente, Michele Schneider.

Anonymous Business - 06/10/2019 Confirmed reviews AccorHotels

Noisy room overlooking parking lot. Was woken up at 6:30 by the rudest front desk attendant ever! He refused to apologize for calling me (at the request of some random person hired for the event who simply asked for someone named Melissa). He then proceeded to be sarcastic, defending his behavior. No compensation for lack of sleep (good sleep being something on which my very taxing job depends).

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Melissa, Agradecemos por avaliar sua estada em nosso hotel. Ficamos felizes que tenham nos escolhido como hospedagem nesta data. Sentimos por sua percepção em relação aos serviços prestados, a partir de seus relatos iremos buscar alternativas viáveis para melhora contínua de nossos serviços. Nos colocamos ao dispor para recebê-la novamente. Atenciosamente, Michele Schneider Sincerely,

Judy S. Families - 24/09/2019 Confirmed reviews AccorHotels

Well i just can't understand how an hotel that is directed for children doesn't have cribs neither bath tubs . It was very hard to clean my grand childrens at the shower and very dangerous to. For the rest i am ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy S., We very much appreciate your comments regarding your stay at the Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 20/09/2019 TripAdvisor review
« weekend in Itu »

Fantastic weekend whith my family. Hotel very new, roons confortable, bar e restaurant very nice. Very good staff, swimming pool for childrens and adults, spa. Certainly I will come back soon. Vagner Pimenta

Our hotel has responded to the review
Our hotel has responded to the review

Hello Vagner, Thanks for your review. We are happy to hear of your satisfaction. Regards,

Danilo S. M. Families - 10/09/2019 Confirmed reviews AccorHotels
« Great for a nice weekend, near São Paulo! »

Rooms were great, cleaning was really good in all areas, all working fine, maintenance up-to-date. Food was good, not a huge variety as resorts may offer (and not needed in general) but enough for the proposal of the resort. Bar were ok, good variety of spirits but someone with great cocktail skills (aka professional bartender) would be nice to have! Overall great experience for a nice weekend with your family and kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danilo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michele Schneider

Jaime A. Business - 06/09/2019 Confirmed reviews AccorHotels
« very good facilities »

very satisfied with accommodations, restaurant offering good food and good service and support. Front desk reactive to support, does not appear fully engaged in the experience I had, except for the check-out that was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear jaime, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michele Schneider

Maria F. P. Business - 25/08/2019 Confirmed reviews AccorHotels
« EAS congressist »

Great experience - a fantastic event hosted at a great hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michele Schneider

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