Hotel - Sofitel Dubai The Palm Luxury Apartments
Sofitel Hotel Sofitel Hotel

Sofitel Dubai The Palm Luxury Apartments Hotel

4.0/5 319 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Amod Jha (+971)0/44556677

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Pedal boat
    • Private beach
  • Downhill skiing  (Nearby)


  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


BAT8 km / 4.97 mi EMC8 km / 4.97 mi GE8 km / 4.97 mi L OREAL22 km / 13.67 mi MICROSOFT8 km / 4.97 mi P AND G22 km / 13.67 mi SAP8 km / 4.97 mi UNILEVER22 km / 13.67 mi
CISCO8 km / 4.97 mi ERICSSON22 km / 13.67 mi IBM8 km / 4.97 mi MARS22 km / 13.67 mi ORACLE8 km / 4.97 mi PFIZER8 km / 4.97 mi SIEMENS8 km / 4.97 mi

Your meetings and events

"Our 815m² ballroom can be adapted into three 275 m² meeting rooms. The conference center can accommodate up to 700 person. State-of-the-art sound and video systems and Inspired Meeting planners to create your event and attend to every detail."The meeting rooms boast a clean, pure style and a calm atmosphere conducive to thoughtful discussion. They offer natural daylight and convenient access to the conference center.

Sofitel Dubai The Palm Luxury Apartments Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TAHITI 49 m2 3 m 25 20 18 18 30
BORA BORA 50 m2 3 m 25 20 18 18 25
MAUPITI 63 m2 3 m 30 25 20 20 40
BOARDROOM 110 m2 3 m 0 0 22 0 0
MOOREA BALLROOM 950 m2 7 m 650 0 0 270 500
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 185 rooms
  • 26 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 1,507 reviews

Our guest reviews for
Sofitel Dubai The Palm Luxury Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 319 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Mr M. Families - 20/08/2019 AccorHotels review
« Mr »

Very good. I think some evening entertainment after a meal would have made the stay a lot more enjoyable

Xavier B. Families - 19/08/2019 AccorHotels review
« Excellent hôtel »

Our stay was really good. We stayed in a little apartment which was enough big for the four of us. There were 2 swimming pools only for the apartment service including a small one for the kids. Food was good even if the service at the restaurant close to the apartments was a little bit slow. The hotel is really big and there is everything needed to spend a wonderful stay. Nevertheless we have been really disappointed by the entertainment provider inside the hotel. We booked a trip in the desert with them and paid immediately cash. The guide spent 15 minutes asking us who decided the departure hour which seemed not good for him then he spent 15 minutes more over the phone speaking Arabic and English to say that he was not happy with the departure hour. Then during the tour in the desert he was not friendly at all and made is best to reduce as possible the time spent with us. It was clear he wanted this to end ASAP. The Sofitel should better choose the providers who work inside the hotel. We have been really unhappy with this experience.

Gary N. Families - 19/08/2019 AccorHotels review
« Highly recommended »

My favourite resort for family vacations, absolutely no problems or issues, great apartment thanks to upgrade, great people, food and staff.

James Families - 19/08/2019 AccorHotels review
« Amazing staff that provide a first class service »

The reception staff identified that our room may not be suitable for us to moved us to better accommodation for our needs. That was within 3 minutes of stepping into the hotel. The level of service didn't stop there. Exactly what you would expect from this first class resort.

James L. Families - 19/08/2019 AccorHotels review
« Great family friendly holiday »

We had a really lovely time at the The Palm, in an amazing hotel. Was perfect for what we wanted from our family summer holiday. The staff were friendly and helpful, and able to answer any question we had, and the food was great - catering very well for our gluten free 8 year old son. The facilities at the hotel were great, and the 2 bed apartment was large, and well appointed. The kids club was really good, and the kids had a great time in there on the few occasions they went in. And the selection of pools was really good, with gentle splashing areas for little ones, slides and the waterfall one. Regarding where I think things could be improved - I think the cost of the food and drink at the hotel was too high, especially for things like soft drinks. I would expect these to be higher than shops etc, but not 10x higher. Also, while the vouchers we were given were welcome to bring down the cost of certain services / food and drink; I felt this cheapened the experience a little, having paper vouchers to carry around and give in all the time. Similarly giving our room number should automatically let the restaurant know we were on a half board option, rather than having to give in a voucher for each meal.

Chris M. Families - 18/08/2019 AccorHotels review
« Fantastic hotel, great facilities, fantastic service and great food. »

This was our third stay at the hotel and the experience has always matched our expectation.

Ben Families - 18/08/2019 AccorHotels review
« A relaxing, enjoyable family holiday. Would recommend. »

Room (1 bed apartment): Clean, Spacious, well appointed, ample space (young children). Service: friendly, attentive, helpful, informed, genuine. Made us feel welcome. Food (half-board) Breakfast:: great selection for adults and children, good coffee. Food (half-board) Dinner : ate at all restaurants for dinner would recommend all. Well prepared, delicious, quality food. Lots of choose from half board option and waitstaff clearly explain options and additional charges where applicable. Considerations: acceptable disturbance from ongoing refurbishments related to any large resort. Criticisms: it is unnecessary to charge £7 for a can of Coca Cola, drinks in general were very expensive.

Mrs M. Families - 14/08/2019 AccorHotels review
« Awesome »

Great experience. Nice and quiet environment. Very spacious apartments. Only need to improve on some areas for better service delivery.

Aleya M. Families - 14/08/2019 AccorHotels review
« room was not ready »

arrive on time for check in and they kept me waiting more than 1 hour in the lobby with my children while the room not ready!!

Um S. A. Families - 12/08/2019 AccorHotels review
« My experience at Sofitel Apartment was amazing »

We have enjoyed our staying at Sofitel with my family. The place was warm and peaceful. All the facilities were available and we felt like we were at our lovely home.

Lee K. Families - 11/08/2019 AccorHotels review
« Fantastic »

Enjoyable and relaxing are 2 key statements relevant to our stay. The room was amazing and the food venue and facilities were fantastic. We have been to Dubai 13 times and stayed in many hotels across the region. The Sofitel rates amongst the best of them. The only negative was the birds around the pool creating an uneasy experience at times due to them soiling towels, stealing food and interrupting rest times on the beds. The room hair dryers were also a frustration due to issues with lack of power.

Stacey Families - 09/08/2019 AccorHotels review
« Excellent Hotel! »

All staff from reception, to housekeeping to poolside were extremely polite helpful and friendly! Food was excellent with lots of choice.

Anonymous Families - 09/08/2019 AccorHotels review
« Excellent »

Everything was great

Abbie Families - 08/08/2019 AccorHotels review
« Amazing stay at the Sofitel »

We all had an amazing time from start to finish. The staff were the most helpful I’ve ever come across and really went above and beyond the whole time. Restaurant choice was great as was the food. Would happily come back to stay again.

Anonymous Families - 07/08/2019 AccorHotels review
« Good »

It was good staying at Softil except the bad experience we faced when we found some items we just purchased from mall missing from our room in our last day

Kamesh I. Families - 06/08/2019 AccorHotels review
« Awesome »

Excellent location, facility and food options

Nabeel Families - 04/08/2019 AccorHotels review
« Really great customer service, pleasant hotel. »

The stay was fantastic. Room was excellent and the staff are really friendly. Buggies were also timely when requested. Only downside are food and spa is really expensive in my opinion.

Hicham A. Families - 04/08/2019 AccorHotels review
« Great Family resort, nice staff »

The location of the resort is great, the rooms are nice, well decorated and maintained, the staff is clearly doing its best to please the guests. There are a few things to improve: - Choice of dining is limited during the day. The quality of food in one of the restaurants on the beach side was absolutely ridiculous (Fast food quality at premium pricing - ok keep the pricing, serve real food, not fast food). The reception offered free drinks vouchers: soft drinks only ... health ?!

Zayed A. A. Families - 03/08/2019 AccorHotels review
« Family stay in Jumeirah palm »

The hotel apartment was wide, comfortable and very clean. The resort has many swimming pools for different ages also has outdoor kids play ground and kids club.

Memory T. Couples - 02/08/2019 AccorHotels review
« Excellent »

The service was great from the reception to rooms. Great cimmunication. Stuff were so helpful. The food was lovely. Clean and lovely environment.

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