Hotel - Mercure Tbilisi Old Town
Mercure Hotel Mercure Hotel

Mercure Tbilisi Old Town

4.5/5 413 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • TBILISI
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Your meetings and events

Mercure Tbilisi Old Town Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM GORGASALI 70 m2 4 m 50 22 35 30 15
    • Flipchart
    • Meeting room
    • Day light
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 102 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 1,767 reviews

Our guest reviews for
Mercure Tbilisi Old Town

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 413 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 14/06/2019 TripAdvisor review
« Very good location and infrastructure »

The hotel is only one block from busy Tbilissi downtown where you have a variety of wine bar and restaurant. The rooftop is nice to have a drink and watch the sunset. The breakfast is generous. The room was perfect, and we appreciated the possibility of an early check-in. Great massage list. We really enjoyed our stay.

Fara M. Friends - 04/06/2019 AccorHotels certified review

Very nice Hotel in a great location. Very nice staff. All great. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Forogh M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Shira S. Families - 03/06/2019 AccorHotels certified review
« Great loction, very clean, helpful & Kind staff »

We realy enjoyed staying at the hotel! The staff was very Kind, proffesional and helpful. Winning loction, close to all of major attractions and restaurant. everything was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shira s., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Marco Business - 03/06/2019 AccorHotels certified review
« All good but SPA not usable »

Everything has been fine but you cannot turn on sauna and steamroom on demand because temperature will never be appropriate on time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco R., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS. We will do our quick action concerning the Sauna and Steam room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Damir K. Business - 03/06/2019 AccorHotels certified review
« Acceptable »

In general was ok. But it was very uncomfortable to stay in a room where the mirror is missing. I don’t think the any of managers do not have mirrors in their own homes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damir K., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS. Unfortunately several our rooms are without big size mirror. Necessary notes added to your profile note, in future we do our best to have room with mirror. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Chris Friends - 30/05/2019 AccorHotels certified review
« My first weekend tour to Tblisi »

I had wonderful four nights in Mercure Tblisi. Spacious rooms, great people, an early check in I had not hoped for (thank you once again, Ana) and great food .. and wine. The hotel is three walking minutes from the Old Town, what more can one ask for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian H., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

K. Business - 30/05/2019 AccorHotels certified review
« Very pleasant stay »

I felt really warm welcome from the staff that they made custom made labelled wine with my name on it which felt they made efforts on that welcome gift. It was business trip and I don’t have lots of time to enjoy the facility but rooftop bat staff was also very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heehwan K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Burcu T. Business - 28/05/2019 AccorHotels certified review
« satisfactory »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Burcu T., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Frank A. Couples - 24/05/2019 AccorHotels certified review
« Comfortable, ideally situated. »

Stayed for a week in May 2019. Staff welcoming even at 5am! Booked a priveledge room which was large and spotlessly clean. Free mini bar (soft drinks only) was a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Yuli V. Business - 21/05/2019 AccorHotels certified review

Excelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuli, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Nearchos M. Couples - 21/05/2019 AccorHotels certified review
« unforgettable »

Thanks for making our stay unforgettable. Excellent service (thank you Krystina) , one of the best locations in Tbilisi, clean and comfortable rooms and a breakfast fit for kings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nearchos M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Kristi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan SAHIN General Manager

Emily Couples - 20/05/2019 AccorHotels certified review
« convenient location »

location was great, walking distance to lots of restaurants & shops, room was nice and clean, but a bit too small, nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily K. Yee K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Vladislav K. Business - 20/05/2019 AccorHotels certified review
« Thank you for the hospitality. »

The TV in the room has a software problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladislav, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.TV will be checking.thank you for your sharing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Couples - 20/05/2019 AccorHotels certified review
« Perfect stay, staff very helpful »

Very nice hotel, great location, staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear James R., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Leyla Business - 20/05/2019 AccorHotels certified review
« great hotel with great staff »

Everything was great; the staff were excellent, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leyla N., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Tamas K. Business - 16/05/2019 AccorHotels certified review
« Nice hotel great hospitality. »

Pretty comfortable place to stay. The hotel room was cosy and I appreciate the free drinks from the fridge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamas, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Nitsa Business - 15/05/2019 AccorHotels certified review

Perfect service, facilities, decoration, location. Loved hotel staff, very professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nitsa, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Helen B. Friends - 13/05/2019 AccorHotels certified review
« Very comfortable, excellent staff »

Lovely beds, pillows, linen, towels. Delighted to find kettle in the room. The staff have been pleasant, attentive, efficient. The shape of the water glasses in the room make them difficult to pick up - minor quibble. Otherwise, best hotel stay for a long time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Mary T. Friends - 13/05/2019 AccorHotels certified review
« Excellent service, well designed hotel with great view from rooftop bar & perfect city location! »

Any additional needs from housekeeping meet immediately. Buffet breakfast very good with service to match. Location perfect to enjoy city & rooftop bar/restaurant great with a terrific view!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Margaret t., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Geff H. Couples - 09/05/2019 AccorHotels certified review
« Very good »

Front desk was extremely helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geff H., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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