Hotel - Pullman Istanbul Hotel & Convention Center
Pullman Hotel Pullman Hotel

Pullman Istanbul Hotel & Convention Center Hotel

4.0/5 418 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 51 meeting room(s)
  • Conventions hotel
  • Self service business centre
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

CNR EXPO CENTER3 km / 1.86 mi

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and "A-la-carte Coaches" are all available to help make your event a success.

Pullman Istanbul Hotel & Convention Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONGRESS VIP 2 60 m2 0 m 0 21 15 0 0
MEZZANINE A 10 65 m2 0 m 60 25 25 40 60
PULLMAN LOBBY MEETING ROOM 1 70 m2 0 m 53 25 20 28 0
PULLMAN LOBBY MEETING ROOM 2 70 m2 0 m 53 35 25 28 0
PULLMAN LOBBY MEETING ROOM 3 70 m2 0 m 53 35 25 36 0
PULLMAN LOBBY MEETING ROOM 4 70 m2 0 m 53 35 25 36 0
CONGRESS VIP 3 75 m2 0 m 0 26 15 0 0
MEZZANINE B 1 75 m2 0 m 70 30 25 45 60
PULLMAN MEZZANINE B 1 75 m2 0 m 56 26 20 30 0
CONGRESS VIP 1 80 m2 0 m 0 28 35 0 0
MEZZANINE A 11 85 m2 0 m 75 35 25 55 80
GROUND FLOOR A 8 90 m2 0 m 80 35 25 55 80
GROUND FLOOR B 6 90 m2 0 m 80 35 25 55 80
GROUND FLOOR B 9 90 m2 0 m 80 35 25 55 80
MEZZANINE A 1 90 m2 0 m 80 35 25 55 80
MEZZANINE A 2 90 m2 0 m 80 35 25 55 80
MEZZANINE A 3 90 m2 0 m 80 35 25 55 80
MEZZANINE A 4 90 m2 0 m 80 35 25 55 80
MEZZANINE A 5 90 m2 0 m 80 35 25 55 80
MEZZANINE B 2 90 m2 0 m 80 35 25 55 80
PULLMAN MEZZANINE B 2 90 m2 0 m 68 35 25 36 0
GROUND FLOOR B 8 95 m2 0 m 85 35 25 60 90
MEZZANINE B 3 95 m2 0 m 85 35 25 60 90
MEZZANINE B 4 95 m2 0 m 85 35 25 60 80
PULLMAN MEZZANINE B 3 95 m2 0 m 70 35 25 38 0
PULLMAN MEZZANINE B 4 95 m2 0 m 70 35 25 38 0
GROUND FLOOR B 7 95 m2 0 m 85 35 25 60 90
GROUND FLOOR A 3 100 m2 0 m 90 40 25 60 90
GROUND FLOOR A 4 100 m2 0 m 90 40 25 60 90
GROUND FLOOR A 5 100 m2 0 m 90 40 25 60 90
GROUND FLOOR A 6 100 m2 0 m 90 40 25 60 90
GROUND FLOOR B 1 100 m2 0 m 90 40 25 60 90
GROUND FLOOR B 3 100 m2 0 m 90 40 25 60 90
GROUND FLOOR B 4 100 m2 0 m 90 40 25 60 90
GROUND FLOOR B 5 100 m2 0 m 90 40 25 60 90
MEZZANINE A 8 100 m2 0 m 90 40 25 60 90
MEZZANINE A 9 100 m2 0 m 90 40 25 60 90
GROUND FLOOR A 2 100 m2 0 m 90 40 25 60 90
GROUND FLOOR A 7 100 m2 0 m 90 40 25 60 90
GROUND FLOOR B 2 100 m2 0 m 90 40 25 60 90
MEZZANINE A 6 100 m2 0 m 90 40 25 60 90
GROUND FLOOR A 1 105 m2 0 m 95 35 25 65 90
MEZZANINE A 7 115 m2 0 m 105 40 25 70 100
BALLROOM 1 420 m2 0 m 375 56 0 260 325
BALLROOM 2 420 m2 0 m 375 56 0 260 325
BALLROOM 4 420 m2 0 m 375 56 0 260 325
BALLROOM 3 420 m2 0 m 375 56 0 260 325
BABYLON 650 m2 0 m 500 0 0 325 450
BALLROOM 5 1,680 m2 0 m 1500 224 0 1040 1300
SKYLIGHT HALL 1,750 m2 0 m 0 0 0 0 730
EXHIBITION HALL 7,500 m2 0 m 0 0 0 0 0
    • Flipchart
    • Podium
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 402 rooms
  • 100 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Direct dial telephone
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 1,185 reviews

Our guest reviews for
Pullman Istanbul Hotel & Convention Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 418 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Smk Families - 05/09/2019 AccorHotels review
« Very dissapointed »

1. Hard to communicate in English. 2. Not very timely. 3. I left behind something, which was an item not easily discarded as trash, yet the house keeping team put no proper effort to return it to lost and found.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If there is something we can do for your lost , you can send a mail to us (h9…) Sincerely, Tuğçe KADAYIFÇIOĞLU Guest Relations

Alina Business - 30/08/2019 AccorHotels review
« Generally hotel is very nice with its own conception, hotel can be recommended to others. »

One of the hotel's privilege is a having free service to AVMs and airport as long as there is no any near metro station or bus stop. It was noticed that there is a difference in rooms depending on the floors, tenth floor looks older than 8th for example. Also bathroom kit can be noted as a part of good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alina G., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğçe KADAYIFÇIOĞLU Guest Relations

Volodymyr Families - 11/08/2019 AccorHotels review
« Pullman istanbul »

A good hotel in which we stay 3 times a year. Friendly staff, delicious food in the restaurant, spacious rooms and excellent housekeeping. But the transfer from the airport doesn’t take time, but when the driver wants it. 2 times this year they did not catch the transfer and had to go by taxi (150 lire).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volodymyr M., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Ibrahim S. Families - 06/08/2019 AccorHotels review
« Extremely satisfied »

Pleasant and comfortable. Thanks for the warm welcoming and staff help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr.Ibrahim S., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Abdullah S. A. A. Families - 06/08/2019 AccorHotels review
« Excellent »

Everything in the hotel was good and nice and excellent was very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdullah Al A., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Prem S. Business - 27/07/2019 AccorHotels review
« Very comfortable stay »

Would be nice if you had tissues in the room. Also getting in and out of the bath tub was a bit difficult. A small non slippery step would solve this issue. Other than that, a very comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thangavelu Prem S., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğçe Kadayıfçıoğlu Guest Relations

Maryam R. Business - 23/07/2019 AccorHotels review
« nice staff, perfect breakfast »

this time was my fourth time in Pullman Hotel, I haven't experienced any issue . everything was perfect from room cleaning to the breakfast , nice and professional staffs. Shisha lounge and Bar is perfect and very reasonable price. Hope to stay in future, I may be there in October as well . I hope you add more airport transfer, between 08 am and 5 PM it should be on1 more at least, maybe around 11 that is about check out time can help north America passengers who have flight at afternoon. Location is far from metro and public transportation and this is the only thing is bothering sometime .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maryam R., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Anonymous Business - 17/07/2019 AccorHotels review
« Good »

Nice Hotel. Facilities were good. Overall I was happy with the stay. Somethings could have been better: Cold food was very good, but hot food could have been better. Also it was hard to communicate with the waiters as they usually did not speak English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chiraag P., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Anonymous Business - 14/07/2019 AccorHotels review

Buffet staff have a very poor customer experience approach

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julien L., Thank you for taking the time to tell us about your experience at the Pullman Istanbul Hotel & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve Paslier Guest Relations Executive

Abdoul A. B. Business - 12/07/2019 AccorHotels review
« Calm »

Have been a calm and restful stay at pulman

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdoul Aziz b., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Yazid A. Business - 07/07/2019 AccorHotels review
« Nice and good in overall hotel »

Extremely i like room service in 12 floor.. they really helpful and do best job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yazid Khalil Sadiq a., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Beh Business - 06/07/2019 AccorHotels review
« Global Somail Diaspora »

The staff took very good care of us during the conference and were very helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bonnie E., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

H. A. Business - 30/06/2019 AccorHotels review
« Amazing »

It was one of the best experience I had. Stuff are amazing very helpful. The hotel woooooooow the rooms are clean. Hope to see you soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear a. H., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Business - 26/06/2019 TripAdvisor review
« Chalk that stay up to experience... »

I was preparing (mentally) for a rough week in IST. Trade show. Endless meetings with clients. I chose the Pullman property b/c in previous stays (at other properties) everything was simply perfect. Cleaniness of the room. Amenities. Access to the Executive Lounge...even a super breakfast spread. For the Pullman Istanbul property, not a single one of these boxes gets ticked. Hands down the slowest WiFi I've encountered in quite some time. The maid service stopped refilling Nespresso pellets on the second day and apparently didn't understand the note "PLEASE LEAVE COFFEE" note I left next to the machine. The Executive Lounge was closed and no alternative arrangements were made. :((( Pullman People, please accept this constructive criticism and roll up your sleves and start taking care of your loyal customers....or they will go elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Hotel & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Anonymous Couples - 25/06/2019 AccorHotels review
« A. »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hasan A., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Sudha M. Business - 25/06/2019 AccorHotels review

I was in 1428 it was a very nice room but the only problem was there was no health fauset in the washroom. Rest the people at reception and breakfast were really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear m. Sudha K., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Anonymous Business - 24/06/2019 AccorHotels review
« Satisfied »

It was good. The only problem was that I was waiting about an hour to receive a room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdirashid Ali A., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Anonymous Business - 23/06/2019 AccorHotels review
« Excellence in customer service »

Great check in lady, very informed and swift. Concierge knew how to get us the information we needed. Great room. Great assist from staff in solving problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kumwenda G., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Saeeda A. Business - 20/06/2019 AccorHotels review
« Disappointing and leaves much to be desired »

The person who checked me in was very good and had very good customer service skills. The building has had a lot of money spent on it and spa was beautiful but that’s where its investment ends. After that point there was so many disappointments that I cannot know where to start. Everything was too much effort. There was more importance given to following protocol than making people feel valued. Wasn’t told about meal times and then turned up for lunch and told sternly by 2 guys that lunch was over and expected to leave. I had to pay separately for alacarte lunch when I had paid for a package. The room given to me had a nespresso machine. I asked 3 times for pods and non sent. I was told that it is charged extra on one occasion. Coffee was weak filter coffee. You expect better quality and variety beverages and juices for 5 star hotel. I asked for latte one day-they said you have to pay for it. Pullman in KL on jalan Conlay was totally different. Extensive savoury selection but poor fruit selection. Crass orange juice that looked like it was made of powder. Staff need English and major customer service skills. I see this as failure of management not the staff as a couple of young staff were personable. On last day I needed some olive oil (less than 10ml). I put in a glass little pot used for honey. Waiter ran to the door and took out of my hand saying not allowed. Turkish hospitality is renowned and exceptional. This was dreadful. On the last day I asked if I could extend my checkout, they said no as it was full. Even in low star hotels, they give 30minutes as a grace or respect to guests. The concierge staff were nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve Paslier Guest Relations Executive

Robert S. Couples - 10/06/2019 AccorHotels review
« Wonderful »

Probably one of the best stays in a hotel I have ever had. From the entire staff to the accommodations everything was five star. Special recognition should be paid to the front desk staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob S., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merver Paslier Guest Relations Executive

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