Hotel - Mercure Bydgoszcz Sepia
Mercure Hotel Mercure Hotel

Mercure Bydgoszcz Sepia

4.5/5 300 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 H
    • Opening hours : Week-end 24 H

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Bydgoszcz Sepia Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 47 m2 0 m 50 34 20 36 30
SALA 2 25 m2 0 m 20 8 14 8 20
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 90 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 1,376 reviews

Our guest reviews for Mercure Bydgoszcz Sepia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 300 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 24/09/2018 AccorHotels certified review
« Okay stay but could have been improved »

Would have been improved if: - We didn’t have to move rooms in the middle of the night because of noise from the next room. The room we were moved to had a noisy air conditioning machine so we were still unable to sleep :-( - A member of staff had informed us that my card would be charged following the stay rather than just say the bill was settled - We’d experienced a better bar service, we were rushed to select drinks because the person serving was also dealing with a large coach party that had arrived in the restaurant - Staff generally had been warmer in their manner. All staff were professional but it felt functionary rather than friendly

Jo K. Couples - 22/08/2018 AccorHotels certified review
« Fantastic and great quality service »

It was really great and I love the fact they upgraded me to a better room.

Robert Solo - 17/08/2018 AccorHotels certified review
« A pleasant hotel but the club music won't let you fall asleep in the night... »

Everything related to the hotel services was very good. One thing which spoilt the overall experience was the unbelievably strong base-line comin from a nearby music club from around 7ppm till 3am. You won't even sleep for a minute as the base sounds are so strong and monotonous that it's almost like a torture... I can't really find a solution to this problem. Now i reme,ber reading some guests' reviews before my trip, and some of them complained about the nosiy music. Now I have understood.....

Gintaras Couples - 16/08/2018 AccorHotels certified review
« Perfect hotel »

Everything was as good as expected

Morten Couples - 05/08/2018 AccorHotels certified review
« Perfect location and wonderful international atmosphere! »

The perfectly location with a wonderful view and just a hundred meters from the Old Town, adding the very friendly and internationally focused staff, made our stay the best possible way of ending our summer vacation this year.

Craig V. Business - 15/07/2018 AccorHotels certified review
« Yet another great stay »

I’ve stayed at this hotel many times and reviewed it many times and it is always highly rated. Of all the hotels I stay at this is one of, if not my favourite. Staff are friendly, rooms are very nice indeed, food excellent - what more could you want.

Bram. Business - 21/06/2018 AccorHotels certified review
« Great short-stay with huge T-Bone! »

The Mercure Bydgoszcz is a great hotel, very good rooms, good service and agreeable prices. The hotel's restaurant is very good, and I can recommend the T-bone. If you're into that kind of big meat on your plate (400gr and 500gr are on the menu), ask for the very big version (700gr is offered off-menu). They cook it to perfection. For the rest of it: great location, private parking (not included in the hotel price, but that's the only small downside), great comprehensive international breakfast, a gym and sauna, great rooms and great service.

Lynn B. Couples - 19/06/2018 AccorHotels certified review
« Good hotel with excellent service and facilities in a first rate location. »

Very good stay after disappointment of not having city view in preferential room apparently 8 or so rooms but only 4 with view! Words in offer should change. Fourth floor Terrace beautiful but not well advertised as it gave the view.

Mateusz Couples - 19/06/2018 AccorHotels certified review
« Nice hotel in the Centre of Bydgoszcz »

Nice hotel, conveniently located, very friendly staff. The overall experience was very pleasent.

Einar O. V. Business - 01/06/2018 AccorHotels certified review
« Nice Accore hotel ! »

Nice and clean rooms.

Afi F. E. Couples - 10/05/2018 AccorHotels certified review
« Great location, good value and friendly staff »

Great location, good value and friendly staff which is all you can ask for; bar prices on a steep side so you may want to avoid using their convenient services.

Aliaksandr Couples - 05/05/2018 AccorHotels certified review
« good hotel, close to a town’s downtown »

delicious breakfast and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violeta Politowska Dyrektor Naczelny

Shaun Solo - 02/05/2018 AccorHotels certified review
« Absolutely fantastic stay »

Location, cleanliness, comfort, all outstanding. Breakfast was fresh and tasty I had a very pleasant experience and this is by far my favorite Mercure Hotel in Poland. The location is just perfect and the room I was given was very close to perfection. I would highly recommend it to anyone

Danuta W. Couples - 29/04/2018 AccorHotels certified review

Friendly staff and clean environment.

Israel B. Business - 23/04/2018 AccorHotels certified review
« Unirol Visit »

Very nice hotel, with a very nice facilities! The rooms are with a very nice concept. The service was acceptable. The restaurant with a nice menu only the service looks a bit without too much experience. I will be back for sure.

Anonymous Solo - 17/04/2018 AccorHotels certified review
« Modern and friendly hotel »

Really nice hotel very friendly team. Couple of things I would have liked: more bottled water in the room and better coffee machine in the breakfast area (it wasn’t working well).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our Food & Beverage Manager and Housekeeping Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violeta Politowska Dyrektor Naczelny

Barbara Couples - 16/04/2018 AccorHotels certified review
« Good hotel »

Good but not perfect - some room for improvement. Two things that annoyed me during my stay and did not allowed me to give top mark: 1. I had two bookings as my plans had changed. I informed hotel before my stay that this is what is happening and asked to keep the same room. This message this not seem to be acknowledged. While checking in reminded that I have two separate bookings and asked to merged them so I can stay in the same room. Next day lady from reception called me and in assertive way asked if I have requested late check out. So I explained third time that I am staying two nights. She promised to update hotel data. Evening I have spent at my friend's wedding and when coming back to hotel around 23 we have found out that key to the room does not work. Nice gentleman in reception informed me that this is because we overstayed. So fourth time we had to explain that we have booked room for two days but we have two separate bookings. He was very apologetic and helpful but it raising the question if anybody is actually reading information guests are putting in booking form and why this has not been then solved by receptionist on arrival day? 2. Breakfast on Sunday was chaotic. When we came it was no hot food. My partner asked for bacon and was told that it will be in next 2 minutes. It was not even in 15. We had to ask again. So more attention is needed during breakfast so missing food is topped up in time.

M. Couples - 16/04/2018 AccorHotels certified review
« Pleasant stay »

I stayed in Mercure before and hotel itself it’s lovely, very clean, good size rooms in perfect central location. However wifi is really slow and unreadable, roof top terrace was close and we haven’t been told when it will be open, breakfast is extremely overpriced and not worth the price. Lounge bar lack of atmosphere and pillows in the rooms are dreadful flat as a pancake and I couldn’t see pillow menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam,, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Violeta Politowska General Manager

Business - 16/04/2018 TripAdvisor review
« Central and relaxing »

The staying at Mercure Sepia was so pleasant and relaxing, the hotel enjoy a pretty central location just in front of the Opera and few steps away from the island on the river and the city centre. Spatious room (almost an apartment), all new and stylish. The breakfast was simply delicious and the personnel always kind and ready to help. Can you ask for more?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank You from all my hearth for such a lovely review. It's great way to start another day of hard work by reading review like Your. Thank You very much and I hope that we will host You again during next stay in Bydgoszcz. Thank You and have a nice day!

Anonymous Couples - 01/04/2018 AccorHotels certified review
« Great Location »

The hotel was clean and comfortable and was in a good location. The staff were pleasant and the male bartender was particularly friendly.

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