Hotel - Novotel Suites Ambassador Seoul Yongsan
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Ambassador Seoul Yongsan Hotel

4.5/5 104 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMADEUS3 km / 1.86 mi EMBASSY OF POLAND6 km / 3.73 mi EMBASSY OF RUSSIA5.5 km / 3.42 mi INDONESIA EMBASSY3.5 km / 2.17 mi L OREAL13 km / 8.08 mi PWC0.5 km / 0.31 mi SEVERANCE5 km / 3.11 mi THE RATHEON COMPANY5.4 km / 3.36 mi
ANBANG4 km / 2.49 mi EMBASSY OF ROMANIA5 km / 3.11 mi GIVADAN14.5 km / 9.01 mi INTEL4 km / 2.49 mi LEGO9.5 km / 5.9 mi ROLLS ROYCE12 km / 7.46 mi ST MARY S HOSPITAL7 km / 4.35 mi

Exhibition and convention centre

COEX17 km / 10.56 mi

Your meetings and events

Novotel Suites offers the latest modern convention facilities: 2 Grand Ballrooms equipped with extra-large media walls, 5 meeting rooms boasting of cutting-edge audiovisual systems.

Novotel Suites Ambassador Seoul Yongsan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SHILLA 4 68 m2 3 m 90 21 24 54 40
SHILLA 1 90 m2 3 m 132 30 36 72 50
SHILLA 2 90 m2 3 m 132 30 36 72 50
SHILLA 3 90 m2 3 m 132 30 36 72 50
SHILLA 5 94 m2 3 m 0 18 20 0 0
GRAND BALLROOM BAEKDU 1,189 m2 6 m 1800 0 0 870 790
GRAND BALLROOM HANRA 1,189 m2 6 m 1800 0 0 870 790
    • Screen
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our suites

  • 286 suites

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 718 reviews

Our guest reviews for
Novotel Suites Ambassador Seoul Yongsan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 104 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Min Friends - 15/07/2019 AccorHotels certified review
« Loved it »

The rooms were very clean. Gym was well equiped and I loved the scent around the lobby I would like to find out what product it was.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoon Min C., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Business - 18/06/2019 TripAdvisor review
« Smart stay in Yongsan »

My favorite hotel in Seoul, close to work and next to Korail train, subway station, movie theater, and restaurants. The suites have a washer/dryer combo which keeps my luggage light. Airport limo bus drops off and picks up at the hotel entrance. Excellent breakfast and executive lounge, hotel and rooms so new they look like I am the first person to stay. Staff is friendly, gym is great, best value in Seoul in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jeffreybZ1710UZ, It is a real pleasure to read your praise of words. We are glad you enjoyed the proximity to Yongsan subway/train station, the equipment in the suite such as the washing machine, the excellent breakfast, and the good service provided from our Heartist staff. Thank you for sharing your review with our TripAdvisor community. We look forward to welcoming you back in the near future. Do not hesitate to contact me at maxime.beyer@accor.com. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Chandra S. Business - 17/06/2019 AccorHotels certified review
« Room upgrade request was denied, free drink coupon was worthless as it doesn’t include anything other the beer »

It was not great Stayed here 3rd time in last month - now need to explore other options - Room upgrade request was denied, free drink coupon was worthless as it doesn’t include anything other the beer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for sharing with us, your recent experience at Novotel Suites Ambassador Seoul Yongsan. Especially as Silver member of Le Club Accor Hotels. Mr. S., kindly note that room upgrade is available from Gold status, and upon availability. At Novotel Suites, we have only two types of room (Junior Suite and Deluxe Suite). We have a limited inventory. We are sad that the welcome drink coupon did not meet your expectation. We have indeed, one selection of local beer, among the others drinks included with the coupon. Sorry for any inconvenience caused. Once again, thank you for your review. We look forward to welcoming you back in the future, during your next visit in Korea. Your sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Mary T. Business - 28/05/2019 AccorHotels certified review
« Pleasant hotel »

The hotel is pleasant and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa B., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Anonymous Friends - 22/05/2019 AccorHotels certified review
« It was an impressive stay with Novotel Suites Yongsan! »

Please keep it up! All the experience in Novotel was satisfied. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine HyunJi K., We truly appreciate your feedback after your stay with us. It is heartening to learn that your stay was impressive. We thank you very much, and we look forward to welcoming you back in the near future. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Anonymous Couples - 20/05/2019 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ji Hyun W., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Soyoung K. Couples - 16/05/2019 AccorHotels certified review

Kind staff members and clean & comfortable amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soyoung K., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Eva Y. Friends - 14/05/2019 AccorHotels certified review
« Bad experience!! »

I was carrying several heavy bags and no one working in the hotel helped me and didn't even call a taxi. Parking agents and bellboys were not standing outside at all, greeted by eye contact, and walked by with expressionless faces without asking for help. They didn't even say hello. It was really hard to get a taxi and the service was very unpleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyo Jung Y., Thank you for taking the time to tell us about your experience at our property. I take a great concern referring to your feedback. Please allow me to express my sincerest apologies for the annoyance and inconvenience you were subjected to. We clearly shortfall in our service and please, this was certainly not our aim. Rest assured that your comments will be shared accordingly, to avoid the recurrence in the future. Thank you again for sharing your experience. I hope you will give us the opportunity to provide you with a more tailored service should you visit us again. Your sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Anonymous Business - 14/05/2019 AccorHotels certified review
« Good experience! »

Good scenery and good location. Everything was good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youngeun J., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Peabody Couples - 14/05/2019 AccorHotels certified review
« Great service, facilities and location... »

Convenient location, a great room with everything we needed for a week's stay - more like a little apartment than a room. Cheerful and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Il Ling N., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

H.shun Couples - 01/05/2019 AccorHotels certified review
« Wonderful facilities and service »

It was really great experience to staying Novotel Suites Ambassador Seoul Yongsan. Hotel is located just beside Yongsan station, and it took about 25,000KRW from Gimpo airport by taxi. Receptionists in 26th floor are very kind and polite. Hotel room was very clean and well designed. Bathtub is large enough even for me(190cm hight), 2 hand washing bawls help us to share spaces with my wife. Microwave n e-kettle in kitchen. Washing machine was very strong (kind of too strong for drying and my underware has shrinked a bit) Sauna in 4th floor was also clean and comfortable. Staff in changing room was willing to help me to tell me how to use locker. There are 3 huge bathtubs in sauna area, Hot/warm/cold-43'c/40/'c/22'c when time of use of mine. I heard my wife to say that there are only 2 bathtubs in woman's sauna, only warm/cold. I emjoyed dry and wet saunas in man's sauna, but there was only dry sauna in woman's sauna, my wife to say. I did not have any meals in hotel, I will try some restaurants next time. It was very modern wonderful hotel. I will definitely be back to this hotel for next stay in Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shun H., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Amelia Business - 30/04/2019 AccorHotels certified review
« Comfortable but disappointing stay »

Loved everything about the room - clean, spacious, well equipped. However, surprised to find out that toothbrush/toothpaste is chargeable. I have never stayed in a hotel which had this basic amenity included in the mini bar menu and is it such an important item for guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sok Wei Amelia S., I am sad that we did not fully meet your expectation during your stay with us. The toothbrush and toothpaste are indeed, as you mentioned, not for complimentary, regarding our ecological program planet 21. Regarding the amenities in the mini bar, your comment will be shared accordingly, to improve them. Thank you for your review. We look forward to welcoming you back. Your sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Vkrish Families - 29/04/2019 AccorHotels certified review
« Satisfied and comforting experience »

It was great. We travelled with 2 young kids. The staff was extremely friendly. Always willing to help. The concierge was very helpful and ready to answer all our questions and guide us. The entire Seoul experience was made unforgettable with the comfortably stay at Novotel. I would highly recommend to anyone who travels to Seoul esp with family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vidya K., Thank you for your kind review after your stay in the Novotel Suites Ambassador Seoul Yongsan. It is heartening to learn that the staff was extremely friendly and always wiling to help. Especially the concierge team. Once again, thank you for mentioning the good service from our Heartist staff. Your comments will be shared with them for sure as this will be the best motivation to them. We look forward to welcoming you back for another unforgettable stay during your next visit in Korea. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Jeff E. Families - 27/04/2019 AccorHotels certified review

The best hotel I have ever been to. All of the staff were amazing. Food, room, and service were top of the line. I couldn’t be more thankful for the great service we had. Highly recommend this place. It should be known as Accor’s best hotels!

M. Business - 20/04/2019 AccorHotels certified review
« Awesome »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Chère Monsieur M., Nous sommes ravis que vous ayez apprécié votre séjour au Novotel Ambassador Seoul Yongsan. N'hésitez pas à me contacter sur mon adresse mail, ma… lors de votre prochain séjour chez nous. Vous êtes plus que la bienvenue. Cordialement, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Luke Couples - 16/04/2019 AccorHotels certified review
« Suite Room (Yongsan) »

Everything was wonderful. We had a great view from our room, and the facilities were excellent, clean and easy to access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke E., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City

Ted Business - 11/04/2019 AccorHotels certified review
« New and clean. »

Everything is perfect. And service also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minjoon J., We are glad that everything was perfect and that you were wowed by our Heartist staff. Thank you very much. We look forward to welcoming you back in our hotel. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Shaheen Friends - 04/04/2019 AccorHotels certified review
« Mr »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaheen H., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City

Jv Business - 29/03/2019 AccorHotels certified review
« Comforting »

My 1 night stay was nice and comforting, everything was clean. The only thing that went wrong was water leaked through the shower door to the sink area when taking a shower. It was fixed by laying a towel next to it. Overall I really enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear joseph v., Thank you very much for your sharing your feedback with us. We are glad that the room was clean and comfortable. I sincerely apology for any inconvenience caused due to the water leaking in the bathroom. Your comment has been shared accordingly, to avoid the recurrence in the future. Once again, thank you, and we look forward to welcoming you back in our hotel. With kind regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

P. H. J. Business - 18/03/2019 AccorHotels certified review
« Comfortable, Clean and Cozy »

Overall, it was clean and nicely well maintained facilities. Staffs were helpful and kind. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyun J. P., Thank you for sharing your feedback with us. We are delighted to read your kind words mentioning the good work from our Heartist staff. Rest assured that your comments will be shared with the team accordingly and I am sure this is the best motivation to them! Once again thank you, and it is our sincere hope to have another chance to welcome you back. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

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