Hotel - Sofitel Singapore Sentosa Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Singapore Sentosa Resort & Spa Hotel

4.5/5 2,561 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Offering an innovative blend of sophisticated facilities and superior organisation, from customised setups to state-of-the-art technology, our 7 meeting spaces are illuminated with daylight and provide flexible arrangements for every occasion.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.

Sofitel Singapore Sentosa Resort & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KUSU 74 m2 4 m 50 24 30 30 40
CINNAMON ROOM 86 m2 3 m 50 16 18 27 40
GINGER ROOM 116 m2 3 m 80 33 16 45 70
NUTMEG ROOM 120 m2 3 m 80 30 30 45 80
SARONG ROOM 168 m2 3 m 156 45 38 75 120
SAFFRON BALLROOM 205 m2 6 m 170 50 54 110 170
STRAITS BALLROOM 323 m2 4 m 280 66 40 220 280
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 215 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 12,076 reviews

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,561 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jeslyn Z. Families - 15/06/2019 AccorHotels certified review
« Satisfied with rooms for improvement »

Overall happy with environment, service, rooms, housekeeping, accommodating early check-in and late check-late, fun buggy rides, free shuttle bus service, food etc. Can improve to try have the gym nearer within the main building. One of the buggy driver gave wrong info about the gym (said it’s walkable for my 80+ yr old grandma, lucky we didn’t walk!) + told us there’s a garden to scroll near the gym (turns out to be a restrauant after we walked all around the spa/ gym area looking for it. We had to change original plan of bringing my grandma to scroll at the garden). Same guy also created panic for my mother when he told her there’s no more buggy ride service as he was knocking off in morning and second shift is not in yet. My mother called me in panic and I found out there’s Shuttle bus service afterwards. Would be good to have more dinner options eg ala carte mains instead of only buffet on Sat nights.

G. S. L. Families - 15/06/2019 AccorHotels certified review
« Mr G. Swee l. »

Nice to have peafowl around and my kid enjoy the fish spa and tennis a lot. However, probably due to old building, the sewage smell from toilet and some outdoor pipe outlet cause bad experience. Also, the swimming pool are unsuitable for kids play (most area are too deep and with dangerous with sharp edge from the dark colored tile (unable to see well).

Jeffry K. Families - 14/06/2019 AccorHotels certified review
« Okay experience »

Hotel is quite okay. Our room is a bit far from lobby. Shuttle bus is convenient, however, not much we can do at the hotel since we need to go outside for most of our needs.

Hsg Families - 14/06/2019 AccorHotels certified review
« Family Staycation »

This was our 2nd stay at the Sofitel Sentosa, the 1st having been in Sept 2017. The service standards were as good as before and likewise the breakfast buffet spread. We also enjoyed the dinner and service at The Cliff, in particular the highly attentive staff - if we remember right, the staff serving us on the evening of 10 June were Mani and Joshua. The only possible shortcoming concerns the bathroom in our suite - the glass panel seal between the toilet and shower cubicle floors didn't seem to be watertight, such that after a shower, the toilet cubicle floor usually ended up having a puddle on it.

Cadasamu Families - 14/06/2019 AccorHotels certified review
« A pleasant staycation »

It was a pleasant stay. We were delighted to be 'Guest of the Day' which gave us a free upgrade to a bigger room, drinks on the house and other perks. The place is beautiful and quiet. The room is comfortable and homely. The family had lots of fun.

Srinivasamoorthi V. Families - 14/06/2019 AccorHotels certified review
« Amazing hotel and cooperative staff »

Very good in terms of all aspect, find all the things and service as heard from other people we will definitely visit again in future.

Suryadi D. Families - 13/06/2019 AccorHotels certified review
« Nice »

Complete facilities

J C. Friends - 13/06/2019 AccorHotels certified review
« Enjoyable staycation at Sofitel Sentosa »

The surrounding was nicely landscaped with a complimentary fish spa (my friend did use it). Family friendly food options for dinner was limited but we did find delicious masala briyani (highly recommended). Spa/gym are located at the other building; carpark is open air (my car which I parked overnight gathered quite a handful leaves that fell from the tree). As it was raining when I was about to depart, I asked the Conceirge how I could get to my car without getting wet, the nonchalant remark I got was “walk lor”. I was anticipating him to offer to send me in the hotel buggy but since I was not in a hurry I decided to go to the cafe for morning coffee instead. I wished he showed more empathy.

Catherine C. Couples - 13/06/2019 AccorHotels certified review
« Fantastic love the service and beautiful n peaceful environment »

Awesome saw the peacock egg outside our unit 280 hedge Room wonderful ..really pleasant & comfortable

Angela Families - 12/06/2019 AccorHotels certified review
« Comfortable stay »

Check in was quick and easy. The room was well appointed. Customer service was on point!

Scott J. Families - 12/06/2019 AccorHotels certified review
« Great family holiday for first time in Singapore »

Overall great experience, arrival and and pleasant staff

Heather M. Couples - 12/06/2019 AccorHotels certified review
« Wonderful »

An enjoyable stay. The only downside was the therapist answering her personal emails/messages directly in front of me while my gel polish nails dried in SoSpa. Paying almost SGD 200 I was not impressed and was offended when she spoke her own native language to another customer in the So Spa who was having a treatment I the same space as myself.

Stan Business - 12/06/2019 AccorHotels certified review

perfect

Tianqi W. Families - 12/06/2019 AccorHotels certified review

The view and the room is good.the water in the shower room will spilt out as it’s block Can’t request a late check out is a little disappointed for a royal customer

S. C. Families - 12/06/2019 AccorHotels certified review
« good »

clean and efficient service

Family - 12/06/2019 TripAdvisor review
« Good breakfast, tranquil resort »

The rooms were spacious but felt dated eg wallpaper peeling, dust on ceiling lamps. The carpets also felt dusty. Good for couples or families with older children. Close proximity to Palwan beach approx 7 minute walk if you missed the hotel shuttle bus. Friendly service and always enjoy the good food.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Escape67111495208, Thank you for making our day and for going out of your way to connect with us through the TripAdvisor travel community. Our culinary team takes great pride in presenting guests with memorable dining experiences, and I will surely share your positive review with our staff members to further inspire them. We do apologies for any inconvenience caused, rest assured it has been shared with the team, surely we will work out to enhance the room experience for our guests and we hope to see you again soon for a more flawless experience. Sincerely yours, Piotr Kupiec General Manager

Louisa G. Families - 11/06/2019 AccorHotels certified review
« Fantastic service and beautiful stay »

This was our second visit to the resort. The first was in 2013. The resort is amazing, tranquil and the staff are very friendly and accommodating. From the moment we arrived with our little boy till the time we left all the staff were great and made sure they acknowledged our 5 year old always asking him questions about what we had planned for the day. On arrival we were handed a delicious refreshing cold juice. Joey was lovely on check in and I loved the extra touch of her Walking with us some of the way to show us to our room. Sara the pool host was extremely lovely and often making our boy special drinks. He would always come over and ask if we needed anything and play around with our son. Extremely great service. We had breakfast every morning at Kwee Zeen and the food was always fantastic along with the freshly squeezed juices. The concierge were always so very helpful with what ever we needed even when our friends came to see us for the day they carried there daughters little bag to our room. We had dinner at Kwee Zeen for my husbands 40th birthday and the food was fantastic, chefs were very friendly and even when they ran out of chicken satay sticks they brought them to our table when they were done. Staff were so accommodating with my husbands birthday cake that I arranged and even stored it in the fridge’s till we needed it. The only recommendation I would make is to maybe have a child friendly family restaurant. We often went out of the risotto for dinner to accomodate our 5 year olds need. It would have been nice to stay at the resort and eat a few times in the evening. We loved our stay and can’t wait to return again one day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for sharing such an amazing review on our page. On behalf of our Team, I would like to wish you all the best and I hope you had a great your husband's birthday celebration. I am absolutely delighted to hear that you had an amazing stay with us, enjoyed spending time by our pool and professional and attentive service from our Ambassadors. Also, Thank you very much for acknowledging your wonderful dining experience in our restaurants. Thank you, and we look forward to welcoming you again at Sofitel Singapore Sentosa Resort & Spa. Kind Regards, Piotr Kupiec General Manager

Bee J. Friends - 11/06/2019 AccorHotels certified review
« Awesome »

Really a good hotel! me and my friend enjoy our stay cation here. really comfortable

Patrick W. Couples - 11/06/2019 AccorHotels certified review
« Great property. Beautiful grounds. Friendly staff. Rooms are "tired" and in need of maintenance attention. »

Desk phone didn't work. Power outlet cover behind coffee machine fell off the wall. Outlet cover left of the bed was not fastened to the wall. A trim strap around the coffee cabinet was missing. These are not up to the usual very high standard of a Sofitel property.

John Families - 11/06/2019 AccorHotels certified review
« Enjoyable & relaxing. We like the resort environment. »

Comfortable, relaxing. We like the fish spa at the end of the day. Saw the peacock at close range and its best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time on sharing your lovely review on our page. I am so happy to learn that you had an enjoyable and relaxing stay with us. Thank you also for acknowledging your lovely Spa experience and our beautiful peacocks. Thank you, and we look forward to welcoming you again at Sofitel Singapore Sentosa Resort & Spa. Kind wishes, Piotr Kupiec General Manager

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