Hotel - Sofitel Singapore Sentosa Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Singapore Sentosa Resort & Spa Hotel

4.5/5 2,600 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Offering an innovative blend of sophisticated facilities and superior organisation, from customised setups to state-of-the-art technology, our 7 meeting spaces are illuminated with daylight and provide flexible arrangements for every occasion.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.

Sofitel Singapore Sentosa Resort & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KUSU 74 m2 4 m 50 24 30 30 40
CINNAMON ROOM 86 m2 3 m 50 16 18 27 40
GINGER ROOM 116 m2 3 m 80 33 16 45 70
NUTMEG ROOM 120 m2 3 m 80 30 30 45 80
SARONG ROOM 168 m2 3 m 156 45 38 75 120
SAFFRON BALLROOM 205 m2 6 m 170 50 54 110 170
STRAITS BALLROOM 323 m2 4 m 280 66 40 220 280
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 215 rooms

Our restaurants and bars

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See all our restaurants and bars
4.3/5 AccorHotels Rating 12,357 reviews

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,600 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Families - 18/07/2019 AccorHotels certified review
« Relaxing and good for kids »

Good service and friendly for kids

M. Couples - 18/07/2019 AccorHotels certified review
« Very good. »

The room was lovely & staff were quite friendly & helpful. The two excellent staff were Eidil the Pool Manager & Shukor the concierge who were both always cheerful, competent & willing to make that extra effort to make sure everything was just right. The main problem was the air conditioner which was too cold & it took a number of days to get right. Also there were no blankets available for those who do not like doonas. Lastly the room service each day was a little inconsistent with what was carried out, but things were corrected in a timely manner when requested.

Emma Families - 18/07/2019 AccorHotels certified review
« Amazing »

The whole experience for our family was amazing. We were made to feel welcome from the first minute we arrived, the staff were extremely helpful and the resort was great!

Phillis Families - 18/07/2019 AccorHotels certified review
« A place for family »

We have been returning to Sofitel Sentosa (previously known as ‘Sentosa Spa and Resort’ and ‘Beaufort’ hotel) since 2003. We stayed here on special occasions and holiday. This time round was for my husband’s birthday. The staff at LeBar - Alex and Habib made us feel welcomed through their warm and sincere hospitality. However, despite mentioned at check-in, we did not get any birthday wishes or cake in our room for my husband. We experienced the same disappointment for our 15th wedding anniversary last year (Jun ‘19), despite us hosting a lunch at the Cliff restaurant. On another occasion (Mar ‘19), my birthday, the team overdid it by preparing rose petal display, a card and a cake in the room, which in turn caused us late check-in till almost 5pm. In short, this will remain the hotel which we will keep coming back for fond memories. If the service could be improved through consistency, it will be good. After all, we hope our loyalty means something extra to the hotel too!

Family - 18/07/2019 TripAdvisor review
« Singapore Holiday Dream »

The hotel was first class, right from check in to check out. The amenities, including room, restaurants, pool area and even the gym were excellent. It was exactly what we expected, being regular users of Sofitel in Australia, and the staff were fantastic, helpful when needed and yet not overpowering. Loved it, would highly recommend the Sofitel, and will continue to use them wherever we travel to. Thank you Sofitel.

Ramona G. Families - 17/07/2019 AccorHotels certified review
« Overall great, though they were a few minor things that could've been improved »

We've been staying at this resort several times, and will be back for sure many times again. We love the place and service. The only thing that was a little disappointing this time was the state of the pool in the first few days. Namely, its water was green and dirty. Luckily, the pool tiles are dark, which made this almost unnoticeable to most, but really, had the pool tiles be the typical blue type, the sight of the water would likely have been unbearable. We notified the pool staff and other hotel staff a few times on the first few days, but we were only told that yes, they would pass on the message to the relevant people. Yet, the water condition improved only on the afternoon of our 3rd day there. It really was a pity because we were "childless" for only the first couple of days, and being pregnant, I had really been looking forward to spending these peaceful few days in the pool all day long. However, I honestly didn't enjoy the pool as much as I would have if it had been clean looking, especially because I am in my last month of pregnancy and do not want to risk any infection. By the time the pool situation improved, our daughter joined us in our stay, which was great for her, although I personally felt I hadn't made full advantage of my few days of "childless" stay, which was a little sad to be honest. I guess this kind of incident can't be helped, but for us, making the time and money to stay at our hotel means that we do expect an impeccable experience, so this little hiccup did spoil it. But again, as I said, we'll be back again. I just hope this won't ever happen again. Keep up the good work and high standards.

Benson C. Couples - 17/07/2019 AccorHotels certified review
« Not so good »

Pool towels are not there in the morning and no notices or even a staff was present there

Mk Couples - 17/07/2019 AccorHotels certified review
« Relaxing experience »

Everything about the hotel is beautiful.

Karim Families - 17/07/2019 AccorHotels certified review
« Beautiful hotel with a tranquil atmosphere »

Very relaxed and calm atmosphere. Beautiful hotel. We loved the afternoon tea and hawker night buffet. Room was super. Maybe some of the staff could improve the service skills. Orders were forgotten or attitude was a. It uninterested. Tiles around pool were very slippery and also had in the pool sharp edges. Has been hurtful.

Sin E. Couples - 17/07/2019 AccorHotels certified review
« Not satisfactory for a first stay of a "member" »

I have heard very good things about Sofitel Sentosa, so I was excited, and I signed up as a member and booked a room with breakfast. Upon arrival, reception was less than impressive. Other guests got "welcome drinks" as I overheard, but didn't get offered any. The room given has no view whatsoever, there was no orientation of activities or how to get to the beach, etc, so when my friend said there's movie screening and that I could access the beach from the hotel, I was surprised that obviously my stay could have been more productive. Items in the room were broken - the weighing scale was not working, the toilet flush kept dripping water continuously, and the top cover for the minibar kept slamming down as we try to make coffee because the mechanism was loose and didn't hold the cover up like it was supposed to. The breakfast was lacklustre for the price we paid. The variety was lacking, and the local food was a disgrace. We have had much better hotel breakfasts. Will not recommend and will not visit again.

Family - 17/07/2019 TripAdvisor review
« It depends »

I used to go to the Sofitel of Sentosa to attend seminar and offsite and have always been amazed by the place: the scenery, the atmosphere, the food, the vegetation, the fish spa, the variety and quality of places where you can eat, the art deco design of the room. This time, for the first time we stayed there with my family for leisure where we used all the facilities. Overall it was a positive experience but if you zoom on some details: the pool was not super clean, we found the services not as flexible as we would have expected, the kids package is very restrictive in term of choices and we decided to cancel it on the second day, we had to insist to take a la carte on the night there was a buffet (for the second night in a row), the Hawker buffet was a bit over priced, few mistakes made in the order, we took a family package and the billing was not as transparent as I would have wished and I had to spend some time to understand the accommodation fee... Art is all in the details!

Lucky S. Families - 16/07/2019 AccorHotels certified review
« Good environment, except at night the walkway to rooms a bit dark. »

was good, good food, all staff at Kwee Zee were very kind and helpful. enjoy it very much

Py Couples - 16/07/2019 AccorHotels certified review
« Mr »

Great hotel

Steve M. Families - 16/07/2019 AccorHotels certified review
« Great Rooms and resort, spoilt by overpriced, very poor quality food »

I've stayed here before so knew that the hotel was nice Check in process good Rooms (2 adjoining) nice - feels like they've had a refresh since I was last there.. Bar area nice, pool area nice though very busy Had food with friends at the Cliff, service non-existant, food portions tiny, wine severely overpriced (even for a hotel in Singapore). One of the main portions was 9 pieces of ravioli with virtually nothing else... Breakfast - The quality was shocking - I think this is the worst breakfast quality I've experienced in Singapore in the last 15 years. You could tell the food was cheap... just not a nice experience at all

Karen Families - 15/07/2019 AccorHotels certified review
« Absolutely thrilled we could stay here, and will be back soon »

relaxing, friendly. Great surroundings, friendly staff, good rooms, great amenities in the rooms. Wonderful food. Our only small disappointment was The Cliff restaurant. Food was not that good and the service was not attentive

Olga D. Families - 15/07/2019 AccorHotels certified review
« Excellent...did not want to leave! »

Amazing. The hotel concierge and check-in staff were very welcoming and all the resort staff were friendly, very accommodating and helpful. Nothing was too hard and no request was left unattended to. Luxurious and very clean. Would definitely stay at the Sofitel again.

Kenji Business - 15/07/2019 AccorHotels certified review
« The correspondence of the concierge was very good. »

The correspondence of the concierge was very good. The food was very delicious. The room was beautiful.

Robert A. Solo - 15/07/2019 AccorHotels certified review
« Pleasant and relaxing »

Service and facilities was good. Really liked your shuttle to Vivo City. More banana lounges around the pool would be good. Also the pool temperature was to warm. More basic food options in the cliff restaurant would be good.

Tanon V. Couples - 15/07/2019 AccorHotels certified review
« Unorganized »

Staff are not communicating well with each other making the experience poor

F L. Business - 15/07/2019 AccorHotels certified review
« Very good! »

Short stay at the Sofitel Sentosa and would most likely like to go back for a longer stay to try out the amazing facilities. The room was clean, and the ameneties are well maintained.

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