Hotel - Sofitel Singapore Sentosa Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Singapore Sentosa Resort & Spa Hotel

4.5/5 2,631 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Offering an innovative blend of sophisticated facilities and superior organisation, from customised setups to state-of-the-art technology, our 7 meeting spaces are illuminated with daylight and provide flexible arrangements for every occasion.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.

Sofitel Singapore Sentosa Resort & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KUSU 74 m2 4 m 50 24 30 30 40
CINNAMON ROOM 86 m2 3 m 50 16 18 27 40
GINGER ROOM 116 m2 3 m 80 33 16 45 70
NUTMEG ROOM 120 m2 3 m 80 30 30 45 80
SARONG ROOM 168 m2 3 m 156 45 38 75 120
SAFFRON BALLROOM 205 m2 6 m 170 50 54 110 170
STRAITS BALLROOM 323 m2 4 m 280 66 40 220 280
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

  • 215 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 35 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 12,546 reviews

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,631 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Vinu Families - 08/08/2019 AccorHotels review
« A beautiful serene location »

My son enjoyed the fish spa .. the customer is really good .

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. Vinu, Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcome you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Anonymous Families - 07/08/2019 AccorHotels review
« Good hotel »

Nice room, beautiful swimming pool, good food but the quantity is not enough, wasstkll hungry after one appetizer et one main at the cliff...

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. G., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcome you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Vincent H. Families - 06/08/2019 AccorHotels review
« Fantastic stay! »

Celebrated my birthday with a fantastic stay at Sofitel. Opted to take up the room upgrade for a top up and did not regret it a single bit. Opulent room deco and totally romantic. Thank you for everything!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. H., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! We are absolutely thrilled to read that you have scored maximum points for the overall experience from the arrival to your farewell. It is a great pleasure to know that our guests were really enjoying your stay with us and I am so delighted to learn that our exceptional service is the reason for your magnifique experience in our resort. I will make sure that your kind words will be shared with all the team to further inspire them. Thank you again for sharing your experience, and we are looking forward to welcoming you back for another flawless experience. Sincerely yours, Piotr Kupiec General Manager

P. Families - 06/08/2019 AccorHotels review
« Amazing »

Great relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. P., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Patricia Families - 06/08/2019 AccorHotels review
« I enjoy my stay. »

With the promotion upgraded to the suite, i enjoyed very much during my stay. The breakfast was very nice and the environment was quiet and newly maintain.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. C., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcome you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Rhylle M. Couples - 06/08/2019 AccorHotels review
« Double Celebration (Birthday and Anniversary) »

We had a great time staying in the hotel, thank you. However, i am a bit sad because on my birthday I didn’t received any greetings or even a cake in my room, as part of guest relations team in Accor group, i feel bad not getting the same service i expect. The room was set up on arrival for our Anniversary, but nothing on my birthday. :( I had my birthday last year in Sofitel Krabi, and in So Sofitel Bangkok 2 years ago. — Also, If I were to recommend, it will also be nice if you will have restrictions and have the pool exclusive only to your in-house guests, we were on the pool and the people beside us said they just had brunch so they can use the pool. Just for recommendation. :)

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. M., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First and foremost, thank you for selecting our resort as your holiday destination in Sentosa Island, Singapore. Thank you for sharing and highlighting this to us. Indeed we are truly sorry for what had happened. It is regrettable and certainly not a standard that we are proud of. We will follow up with all your concerns with the urgency it deserves and appreciates you bringing these to our awareness. Once again thank you very much for your review, and we do look forward to welcoming you back for a better and flawless experience. Sincerely yours, Piotr Kupiec General Manager

Anonymous Friends - 06/08/2019 AccorHotels review
« Nice Big rooms with great service »

My family stayed except me. They enjoyed the fish spa and the rooms were clean and big for them.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. M., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcome you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Thomas Families - 05/08/2019 AccorHotels review
« Good but not great »

Nice hotel with friendly staff and quirky artistic decor. Great pool and good location off the beaten track. Nice spacious rooms although the twin did struggle with the extra bed. It seems you want to be luxurious but you struggle a bit with basic stuff. On our relative late evening arrival our connecting door was locked and the 5th bed was not in place. We had to call the reception to fix this. The extra bed did not get extra towels, water bottles etc. Restaurants are good, friendly staff and nice food. Their breakfast buffet is fantastic with fresh juices, omelette station, fresh waffles and everything the heart desires. We did have smaller problems (wait time, messed up orders etc) in the evening restaurants and an in-room dinner where they screwed up the room numbers so our meals were served late and somewhat cold.

Eileen H. Friends - 05/08/2019 AccorHotels review
« Overall ok but there are a few areas for improvement »

The rate quoted to me and also reflected in the app was lower than the actual rate charged. The explanation given to me at the hotel was not very convincing. I should have just paid for the remaining amount through the app and I would have enjoyed the lower rate. Booked 2 rooms. For Room 219 - the handle in the bathroom was broken. For Room 220, mini fridge power was not switched on. And also, the aircon ducts were very dusty. The "cabanas" at the swimming pool were not well maintained. A few were extremely dirty and stained. Staff at the Le Bar are very friendly.

Yx Couples - 05/08/2019 AccorHotels review
« The service spoils the experience »

Pls see the issues I raised numerous times over Expedia and direct message to the hotel. I have not received any reply.

Sara Families - 05/08/2019 AccorHotels review
« Ms sara »

Beautiful and warm

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms Sara, Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First and foremost, thank you for selecting our resort as your holiday destination in Sentosa Island, Singapore. It is always a great pleasure to read such a heartfelt review from guests who enjoyed their recent stay at our resort. I am truly delighted to know that you were enjoying your stay with us and surely I will share your feedback to our team to motivate them even more. Once again thank you very much for your review, and we do look forward to welcoming you back for another magnifique experience in our beautiful resort. Sincerely yours, Piotr Kupiec General Manager

Anonymous Families - 05/08/2019 AccorHotels review
« Great but few small things tainted it. »

The place is great, the people are great. I should rate it greats but for two things. One very minor thing. The front desk seems small and invariably there is a line. Seems to me you should separate check in/out and general queries. I was travelling with my son of 10yo and a guest next door was watching adult movies throughout the 2nd day. I’m guessing the walls are thin and sound travels. Situation and timing wasn’t right for me to place a call, complain, ask for a room change, and explain the situation with my son in tow. Not a fault of the hotel but something that ruined my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan W., Tropical greetings from Sofitel Singapore Sentosa Resort & Spa! First and foremost, thank you for selecting our resort for your holiday destination in Sentosa Island, Singapore. We sincerely apologize for the inconvenience caused by the sound coming from the room . I fully understand your frustration and rest assure that we will do the necessary preventive measures and will personally make sure that this inconvenience that you experienced will never happen again. Thank you very much for sharing your comment with us and It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Piotr Kupiec General Manager

Kihun S. Families - 05/08/2019 AccorHotels review
« good »

great

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. s., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Anonymous Families - 04/08/2019 AccorHotels review
« Not a great experience »

When arrived, check in was ok. Was told that room wasn’t available and paid for an upgrade. No introduction on kids facilities or that a surprise gift can be organised despite knowing that I was travelling with two children. I only found out about this when checking out. Room was spacious but had a strong musky smell. My daughter found what looks like a tablet burried in the furry carpet which luckily she did not ingest. Breakfast was lacking and the hotel was obviously not coping. Cups and milk were constantly running out from the coffee machine. Some food were not refilled at all despite it being an hour to closing time. The buggy took awhile to arrive when we requested for our ride back from the gym and spa. I’ve requested for a late check out the day before and was agreed upon a 1pm check out. Despite that, we got a stern phone call asking why we haven’t check out at 12.30pm. Got a warning that the absolute latest check out was 1pm. This did not help my husband and I. We were trying our absolute best to pack up with our baby being particularly fussy at that time and we ended up with a screaming baby trying to vacate the room. Overall experience was not pleasant.

Amelia Couples - 04/08/2019 AccorHotels review
« good stay »

stay was good but because hotel was so full I did not get 1) a welcome drink 2) my request for late checkout at 2pm granted

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Amelia, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa! First and foremost, thank you for selecting our resort for your holiday destination in Sentosa Island, Singapore. Please accept my most profound apologies for not receiving the welcome drinks. Rest assured that your concerns have been addressed to the related department and appreciate you bringing these to our awareness. Once again thank you very much for sharing your comment with us and It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Piotr Kupiec General Manager

Dorislam Families - 03/08/2019 AccorHotels review
« Wonderful »

Nice breakfast Nice service Everything was wonderful during my time at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. C., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! We are absolutely thrilled to read that you have scored maximum points for the overall experience from the arrival to your farewell. It is a great pleasure to know that our guests were really enjoying your stay with us and I am so delighted to learn that our exceptional service is the reason for your magnifique experience in our resort. I will make sure that your kind words will be shared with all the team to further inspire them. Thank you again for sharing your experience, and we are looking forward to welcoming you back for another flawless experience. Sincerely yours, Piotr Kupiec General Manager

H A. Families - 02/08/2019 AccorHotels review
« Relaxing Luxury at Fairly Affordable Price »

In a summary we had a pretty good experience. It was a relaxing & Luxury 3 Nights 4 Days experience with fairly decent price tag.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. A., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First and foremost, thank you for selecting our resort as your holiday destination in Sentosa Island, Singapore. It is always a great pleasure to read such a heartfelt review from guests who enjoyed their recent stay at our resort. I am truly delighted to know that you were enjoying your stay with us and surely I will share your feedback to our team to motivate them even more. Once again thank you very much for your review, and we do look forward to welcoming you back for another magnifique experience in our beautiful resort. Sincerely yours, Piotr Kupiec General Manager

Krystle C. Families - 02/08/2019 AccorHotels review
« Luxurious Stay »

Sofitel's rooms are luxurious and spacious. We loved the ambiance and the staff greets everyone with a warm smile and friendly. However, we were restricted to have our room service order to be from the defaulted restaurant instead of another restaurant which we preferred their food. So, we personally order to take away the food instead, a bit troublesome on our end.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. C., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Astor W. Families - 02/08/2019 AccorHotels review
« unhappy »

The room of the first 3 nights was OK. And we had paid to upgrade to the suite 101 for the rest 3 nights. The air-con of master room was not cool enough and I had very bad sleep in these 3 nights. I'd told the front desk already immediately after the first night. Other than air-con problem, the staff members are nice. I appreciate them.

Mary J. Couples - 02/08/2019 AccorHotels review
« Awesome »

So peaceful and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. F., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

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