Hotel - Mercure Singapore On Stevens
Mercure Hotel Mercure Hotel

Mercure Singapore On Stevens

4.0/5 310 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Singapore Changi Airport
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Korean
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Explore a range of flexible function spaces to suit your event, from board meetings to large presentations or lavish weddings. www.novotel-singapore-stevens.com/meetings-events/

Mercure Singapore On Stevens Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ORION 21 m2 4 m 15 5 6 6 10
CYGNUS 26 m2 4 m 25 10 12 15 20
LYRA 27 m2 4 m 30 10 8 12 10
AQUILA 35 m2 4 m 35 10 12 10 20
DRACO 52 m2 4 m 60 16 18 27 50
HERCULES 53 m2 4 m 60 16 18 27 50
POLARIS 1 150 m2 6 m 150 33 36 60 100
POLARIS 2 150 m2 6 m 150 33 36 60 100
POLARIS 3 150 m2 6 m 150 33 36 60 100
POLARIS BALLROOM 450 m2 6 m 420 63 180 270 360
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Airconditioned meeting room
    • Wedding ceremony
    • Fine Cuisine
    • Wedding co-ordinator
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 518 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 3,046 reviews

Our guest reviews for
Mercure Singapore On Stevens

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 310 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Rick Families - 09/06/2019 AccorHotels certified review
« Good »

Rooms were clean could. Be slightly bigger

Our hotel has responded to the review
Our hotel has responded to the review

Dear R.F, Thank you for your feedback.I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

Sukhraj Couples - 09/06/2019 AccorHotels certified review
« execellent »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.S, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Ideshni Couples - 09/06/2019 AccorHotels certified review
« Very Special »

We enjoyed our stay at Mercure on Stevens, staff was friendly and helpful and really made the celebration of our anniversary very special. Special thanks to Alvin at Check-in that arranged the little treat in the room. That was a wonderful surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I. D - B, It’s a delight to know that the team left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products and the quality of our services. On behalf of the Management and team members here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again Sincerely, Kevin Bossino General Manager

Vonette I. P. Friends - 09/06/2019 AccorHotels certified review
« Comfortable »

I felt enjoy with services & hotel facilities. I will concider to come back & stay at Mercure Singapore when I come to Singapore next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V.I.P, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Anonymous Business - 08/06/2019 AccorHotels certified review
« Comfortable ad relaxing »

I enjoyed my stay, and left very relaxed and satisfied. Every aspect was commendable. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear B.F.G, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Monnir. B. Business - 08/06/2019 AccorHotels certified review

Just Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.B, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Anonymous Couples - 08/06/2019 AccorHotels certified review
« Not really impressed »

Our room was extremely small, nowhere to put our suitcases , only one bedside cabinet, hair dryer over the sink , dangerous, wall plug pulled out from wall, floor felt dirty under foot, breakfast was a joke, when there was food it was cold, my husband left and couldn't be bothered to keep waiting for any cooked food to arrive.

Anonymous Business - 08/06/2019 AccorHotels certified review
« Sensational »

Wonderful and memorable

Our hotel has responded to the review
Our hotel has responded to the review

Dear K.P.B, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Andrew C. Business - 08/06/2019 AccorHotels certified review
« Very relaxing and comfortable »

Very relaxing and comfortable, late check out was very welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear A.J.C, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Mayowa Business - 08/06/2019 AccorHotels certified review
« It was very nice and homely »

I enjoyed staying at the hotel, the staff were friendly and it felt like home. When next I am in Singapore there is no doubt I will be staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M A.O, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Dianne M. Business - 08/06/2019 AccorHotels certified review
« Clean, accessible and overall pleasant stay. Convenient shuttle to the city and shopping district. »

Fast and easy check in and check out. Conference facilities were great. Very good lunch buffet as well. Clean and convenient. Excellent buffet breakfast. Reliable shuttle service to the city except for weekends which was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D.D.M.R, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Miodrag Business - 08/06/2019 AccorHotels certified review
« It was good »

Relaxing and easy going

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.M, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Valensia Business - 07/06/2019 AccorHotels certified review
« A nice room in Singapore posh neighborhood »

The room was clean, quiet and comfortable. The staffs were friendly. the Shuttle bus helps very much. My only complain is there was no shower cap and proper toiletries (body lotion, cotton bud, etc).

Our hotel has responded to the review
Our hotel has responded to the review

Dear V.G, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. And also appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Viola M. Families - 07/06/2019 AccorHotels certified review
« Staff friendly but breakfast I would give 0 points need to do something about it »

Was very good to your breakfast it was not good your food s was body freshly cooked it was like it had been sitting in the warmers to long would like to say very friendly staff would come back to stay but not breakfast that was a big let down

Our hotel has responded to the review
Our hotel has responded to the review

Dear V.L.M, We very much appreciate your comments regarding your stay at the Mercure Singapore On Stevens. I regret to note your disappointment with the variety of food served for breakfast at Winestone during your visit. I appreciate your bringing this to our attention and therefore giving us an opportunity to improve. I have also advised our Food & Beverage team to review our current food selections accordingly. Thank you again for sharing your experience, and we look forward to welcoming you again soon. Sincerely, Kevin Bossino General Manager

Richard Business - 07/06/2019 AccorHotels certified review
« Satisfactory »

A good four-star hotel. The pool is really great. Could have been more channels on the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R.P.M, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. And also appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Charanpal S. Couples - 07/06/2019 AccorHotels certified review
« Satisfactory »

Breakfast was nice but room was small. Booked a deluxe room and was upgraded to premier room (thank you) but it was still small. Room service was good but menu had little options for vegetarians.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C.S, Thank you for your feedback.I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

Jac Solo - 06/06/2019 AccorHotels certified review
« Satisfied with stay »

Nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.L, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

R. Couples - 06/06/2019 AccorHotels certified review
« Comfy and convenient place. »

Our stay was good. Convenient place and clean.highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D.T.T.R, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Kate N. Families - 06/06/2019 AccorHotels certified review
« Good location »

Good service and location, next to bus station (190, 972)

Our hotel has responded to the review
Our hotel has responded to the review

Dear T.H.N, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Vijaya S. Families - 06/06/2019 AccorHotels certified review
« Not up to satisfaction »

I have stayed in mercure bali before and it was great experience. Unfortunately the Singapore experience not up to my satisfaction. The breakfast is horrible, the staff didnt refill, manager was rude. Even concierge staff wasnt helpful. Room service staff whom answered phone was rude as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V.S, Thank you for your feedback on your recent stay in Mercure Stevens Singapore. We sincerely apologise of your less than pleasant experience with the lapses in our service and inconvenience caused. Please be assured that your comments have been addressed at all levels of the hotel. We understand that your impression of Mercure Stevens Singapore may have been marred by this experience, however, we will certainly work towards providing a more pleasant experience and to have the opportunity to be of service to you again. Sincerely, Kevin Bossino General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates