Hotel - Sofitel Xining
Sofitel Hotel Sofitel Hotel

Sofitel Xining Hotel

5.0/5 309 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Other sports activities
    • Billiards/Snooker
    • Table tennis


  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 12 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby


GRAND THEATRE2 km / 1 mi
SCIENCE Musium2 km / 1 mi

Your meetings and events

The grand ballroom has a full complement of high quality equipment, making it the perfect venue for events, meetings and weddings.capacity is 600-1,000 guests.

Sofitel Xining Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BALL ROOM ANTHEM 640 m2 7 m 600 168 600 400 400
CHINESE PALACE MUSIC 1,088 m2 10 m 1000 264 1000 600 660
CREEK 45 m2 3 m 0 0 16 0 0
GREAT MOUNTAIN 72 m2 3 m 70 39 0 45 30
PEACE 72 m2 3 m 0 0 0 0 0
PEACH GARDEN 120 m2 3 m 0 0 22 0 0
RIVER 57 m2 3.8 m 45 12 12 27 0
SEA CLOUD 45 m2 3 m 0 0 16 0 0
THOUSAND PEAKS 88 m2 3 m 0 0 18 0 0
TRANQUILITY LANE 90 m2 3.8 m 76 13 16 42 0
VALLEY 50 m2 3 m 0 0 14 0 0
WHITE CLOUD 85 m2 3.8 m 76 14 18 42 0
    • Auditorium
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 492 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 2,120 reviews

Our guest reviews for
Sofitel Xining

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 309 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Hao Z. Families - 08/05/2019 AccorHotels certified review
« Best Hotel in Qinghai »

Situated in the new area of Xining, this hotel is definitely the best one in Qinghai province. Magnificent lobby area, elegant and luxury rooms, top class fitness facilities, delicious meals. Very good alcohol selections in the executive lounge. I would like to thank Candy Wang who delivered exceptional service to us in the lounge. Most of the staff were very polite, but I do hope that every staff who meet guests should and must greet guests. And I believe that’s one of the standard that SOFITEL brand should carry and maintain. Last but not least, I would like to draw your attentions to the translations of dish's name in the ADD restaurants. I saw so many mistakes and wrong expressions in the translations while i was having breakfast. for examples, you put parsley instead of coriander, Big Kong Cheese for Emmental Cheese, Yellow Cheese for Gouda Cheese, The poison juice of five greens is drained for Detox juice and so on... I think the management of this hotel must pay serious attentions to this issue as you are a chain hotel of an international brand. And That’s really a shame and disgrace for the brand of ACCOR.

William Business - 01/05/2019 AccorHotels certified review
« pleasant experienc »

the room and decoration is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ying Jian J., We very much appreciate your comments regarding your stay at the Sofitel Xining. And thanks very much for wonderful comments"pleasant experience, the room and decoration is very good" It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we will try our best to improve check in/out service quality, thanks very much for your support. Thank you again for sharing your experience, looking forward to see you again soon. Sincerely, Aileen Zhang Hotel Guest Experience Manager

Fucheng L. Business - 26/04/2019 AccorHotels certified review
« more than expected »


Mr D. Solo - 19/04/2019 AccorHotels certified review
« Mr »

Lovely room! Excellent staff, nice stay.

Tommy O. Friends - 19/04/2019 AccorHotels certified review
« Well design nice hotel »

Comfortable stay, nicely design, good choice of buffet breakfast

Alister F. Couples - 15/04/2019 AccorHotels certified review
« Good Hotel »

Principal impression was that of a staff who were well versed in the principles of good service and keen to do well by clients. Jeffer Xiao stood out in this regard but other colleagues did well too. On detail we thought the patisserie was excellent, the hotel bar was a good place for a wind down drink after a busy day and the room very comfortable. The only aspect which we were reserved about were that the room was slightly warm - that said we were given fans when we raised the issue.

Xiangyu Q. Business - 08/04/2019 AccorHotels certified review
« Excellent service provide by best employee »

Booked one non-smoking room with smoking smell inside the room. Front desk Gemini, Hera and Jenny Zhang assist me to change a new room. Thank you for their kindly support. regards, Andrew

Anonymous Couples - 03/04/2019 AccorHotels certified review
« Perfect gateway to Tibet. »

From arrival to departure, all staff and services were excellent. Car service from the airport was friendly and efficient. We were welcomed with an upgrade to a suite. Food and bar services were tasty.

Ben C. Families - 24/03/2019 AccorHotels certified review
« A great birthday party weekend! »

Diva and Jeffer and Jenny helped us so much! We had a birthday party for our friend and they made it so special including giving us 20 plates and coffee cups, free wine, and free cake! These guys helped us with many extra logistics from renting several rooms for our guests to booking a meeting room for all our birthday party guests. As always- All the Sofitel Staff (but especially Diva) helped us incredibly and went way out of their way to make our event so special! The luxury and sophistication of the Sofitel is the highest of any hotel in all of western China and the buffet breakfast is to die for! But it is the kindness and hospitality of these professional, caring staff that really sets the hotel above any other hotel experience. These guys know how to welcome a guest and make them feel like royalty!

Samuel Business - 21/03/2019 AccorHotels certified review
« services »

Very impressed of the services by the various staff.

Yingyi F. Business - 09/03/2019 AccorHotels certified review
« great experience staying in Xining »

Very comfortable stay with Sofitel for 2 nights in Xining. Especially, thanks for Jenny Zhang. She was very nice and helped us a lot with our stay.

X. L. 宣. Business - 08/03/2019 AccorHotels certified review
« Great Check-in makes a Fatastic Stay »

This should be my 3rd time to stay in Sofitel Xining. I used to encounter some issues during my very 1st stay there back in 2016 after I've spent a good 20 minutes in a very long queue trying to check out quickly to catch my flight. The 发票 (receipt) issued to me was with wrong information which cost me another 10 minutes to wait the receptionist to give me a new one. It was not quite a good experience to me. However, service has been very much improved during my stay in mid 2018 and this time. I had a very smooth check in with very professional and warm services provided by the front desk, the room was very tidy and clean, breakfast was also great. What impressed my most was the lady from the front desk. I was a member of Le Club (though with any high membership level) but provided a wrong membership number during check in, the lady processed with checking in for me very professionally so I was able to take a rest fastest as possible in the hotel room after the long journey. A call was given by the lady in very warmly manner and I was informed that wrong membership number was provided, I spent some good time to try to think of the correct number and the lady was very patient along the way. Eventually, after I've tried all possible membership numbers, the lady suggested that she could create a new account ID for me. This could be a very small issue but the service provided the lady was excellent which made me decided to proactively share the good story and my great feeling to Sofitel. I did had a check of the lady's name, her name is 雷嫱。

Xi Business - 23/02/2019 AccorHotels certified review

friendly staff, clean room,

Herman Z. Families - 14/02/2019 AccorHotels certified review
« Highly appreciated to Miss Diva. »


Our hotel has responded to the review
Our hotel has responded to the review

尊敬的雅高客人: 感谢惠赐有关下榻的宝贵意见。听到您对我们工作的肯定,十分开心。尤其感谢您对员工Diva的认可, 我们已第一时间转达, 我相信这个反馈将给我们的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 祝您万事如意,心想事成。 酒店宾客体验经理 Aileen Z.

Leizi Business - 24/01/2019 AccorHotels certified review
« Hundred live not greasy »

Thank Jeffer, Lynn, Allen and so on.Every time I come, it's warm, and I'll stay here next time.

Simin Business - 11/01/2019 AccorHotels certified review
« good stay for biz trip »

Felt like to be back home. Got welcome by Peter in the lobby. It’s the best experience in Xining

Xuekai B. Friends - 07/01/2019 AccorHotels certified review
« Very goof »

Nice, but lack of smoking area

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的雅高经典卡客人, 非常感谢您百忙中的点评, 能为您送上满意的体验, 我们倍感荣幸。 接政府要求, 酒店不能有吸烟房, 各公共区域不能有吸烟情况。 感谢您的理解。 我们诚挚期待您的再次光临 祝您万事如意,心想事成。 酒店宾客体验经理 Aileen Zhang

Oscar Business - 26/12/2018 AccorHotels certified review
« Overall Satisfied but there is room for improvement. »

I stayed in this hotel for two nights. The hotel room was very well maintained and cozy. This hotel is one of the best Sofitel’s I have been. Only one recommendation; the lobby temperature needs to be a little bit higher. The outside temperature was below zero degrees but in the lobby I think it is comfortable to have a temperature that allows people not to wear jacket or thick cloths.

Leizi Business - 21/12/2018 AccorHotels certified review
« Come home again every few months »

Thank Jeffer, Linda, Viola and others for their warm help. They are more enthusiastic than families.

Milan R. Business - 15/12/2018 AccorHotels certified review
« Excellent hotel. Exceeded my expectations. »

Great rooms. Clean. Great fittness center. Checkin and checkout excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is great to know our heartist service exceed your expectation , and that our Ambassadors felt & cared about you ! Well noted for the cleaning of the room & the quality of our Fitness centre ... that has been shared with respective leaders. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

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