Hotel - Hotel Royal Hoi An - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Royal Hoi An - MGallery

4.5/5 1,594 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Korean
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Boutique Gourmande
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hours
    • Opening hours : Week-end 24hours

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Hotel Royal Hoi An - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM I 14 m2 4 m 0 0 10 0 0
BOARDROOM II 15 m2 4 m 0 0 10 0 0
THU BON BALLROOM 245 m2 4 m 200 80 80 160 17
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Hotel Royal Hoi An offers 187 luxurious rooms and suites. Sotaro Wing offers a harmonious blend of Japanese tradition and Indochinese luxury, that is enhanced by glamorously feminine touches in Wakaku Wing overlooking the ancient town and its river.

  • 187 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 4,761 reviews

Our guest reviews for
Hotel Royal Hoi An - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,594 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 08/10/2019 AccorHotels review
« Terrific property »

Excellent across the board

Mary M. Couples - 08/10/2019 AccorHotels review
« FANTASTIC !! »

We loved the accommodation at your hotel .....we had great service and always enjoyed the rooftop for Happy Hour....the view from there was amazing and Kevin was great looking after us with our drinks. I Also want to say a big thank you again to my friend Tu for making me the best hot mint and lime tea for my cold ....it was the best! ( I’ve tried making it myself but it just doesn’t taste as good as yours Tu haha) If we ever come back to visit Hoi An we would certainly stay at your fabulous Hotel.

Margaret D. Couples - 07/10/2019 AccorHotels review
« Wonderful five nights. »

Beautiful hotel with wonderful staff.

Weerawit K. Couples - 06/10/2019 AccorHotels review
« It’s very comfortable »

I love everything here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Weerawit k., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Dan T. K. M. Families - 05/10/2019 AccorHotels review
« Great design hotel and service »

Great service and great design

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kian m. T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Prav B. Friends - 04/10/2019 AccorHotels review
« Outstanding Hotel, perfectly located, with amazing service »

This is a luxurious hotel, that is perfectly located for exploring Hoi An on foot, or by bicycle. The staff are fabulous, and quickly learned my name, and were always very welcoming whenever they me, or my travel buddies. The rooms are comfortable, luxurious, and clean. The breakfast was outstanding and plentiful. The spa experience was exquisite. I have already recommended this hotel as the place to choose when visiting Ho An

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pravin B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Anderson C. Friends - 02/10/2019 AccorHotels review
« Very Happy »

Good Services and the staffs are very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chung Leung C., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

John Solo - 02/10/2019 AccorHotels review
« Stay in Hoi An »

It was great. The customer service was great and the room was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Colin P. Friends - 01/10/2019 AccorHotels review
« Beautiful building, rooms, roof top pool and incredible food and service to match »

Too short!! only had a weekend there, and would love to come back and enjoy more time in the roof top pool and more opportunity to sample the food in the various eateries. Staff are also all so friendly - from the second I walked in the door it was amazing until the moment I left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin David P., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Tahir B. Couples - 01/10/2019 AccorHotels review
« Amazing hotel and very good staff »

amazing hotel, amazing rooftop, awesome room, next level great views alongside amazing location within walking distance to everywhere, mini mart right outside, the spa in the hotel actually does very good massage and a very huge thank Your staff member Mandy who got on a scooter with me to go looking for my wife’s iPhone which conveniently vanished the night before when we were in town.. we followed the find my iPhone app, going house to house and eventually found the phone... that’s definitely going above and beyond in any service standard !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tahir Mahmood B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Nobuya K. Couples - 01/10/2019 AccorHotels review
« So nice to come back! »

We had originally stayed about 6 months after the hotel first opened, so it had been almost 5 years since our previous stay. What we loved during our first stay was still here, and with some new additions. But as before, it was your staff who made it so special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nobuya K., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Elyse L. Couples - 01/10/2019 AccorHotels review
« Very good »

Good service, nice staff, convenient location, beautiful environment and pretty swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hoi Yan Elyse L., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

C. Friends - 01/10/2019 AccorHotels review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaewook C., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Anonymous Couples - 30/09/2019 AccorHotels review
« Wonderful service and facilities »

service of the hotel was impeccable. food, surroundings lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulette M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Anonymous Couples - 30/09/2019 AccorHotels review
« Hoi An »

It’s a nice hotel, Serv is good and staffs are friendly. Roof top bar is great, over view city of Hoi An and and the fantastic roof top pool. Overall all is good, except the Spa, a bit disappointed, did a facial treatment, felt like a facial cleanser instead, just general cleaning the face thur the process with no technique.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry to hear that your spa treatment was not up to your expectations. That is very unfortunate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

P. J. Couples - 30/09/2019 AccorHotels review
« Everything was good without weather »

good lounge, pool, rooftop.. but weather was bad..

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. P., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Danny T. Solo - 30/09/2019 AccorHotels review
« perfect »

perfect again

Mark D. Couples - 27/09/2019 AccorHotels review
« Very good hotel and close to the action »

Wonderful stay. Good room and facilities close to the old town and about 5k ride to the beach. Reasonably priced. Only once criticism - the lights over the desk in the room were so low and poorly positioned I baned my heaad on them hard 3 times. They need to move these or someone will get injured

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Gerard D., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Warawan Friends - 27/09/2019 AccorHotels review
« Very nice hotel »

The room was very good, but bathroom need more room for toiletries and thing else was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warawan B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Haresh D. Families - 27/09/2019 AccorHotels review
« We were very satisfied with the service and hospitality »

It was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haresh Ghanshyamdas D., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

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