Hotel - ibis Genève Centre Lac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Genève Centre Lac Hotel

4.0/5 230 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CAGI5 km / 3.11 mi UNICEF5 km / 3.11 mi WHO5 km / 3.11 mi
CICR5 km / 3.11 mi UNITED NATIONS5 km / 3.11 mi

Exhibition and convention centre

PALEXPO5 km / 3.11 mi

Our rooms

  • 122 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Telephone
    • Free WIFI
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,185 reviews

Our guest reviews for
ibis Genève Centre Lac

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 230 reviews
Wolu E. O. Business - 08/09/2019 AccorHotels review
« Mr »

Your staff were warm and friendly. You breakfast was good and the environment was lively and pleasant. It was indeed a good sight for a tourist like myself. I enjoyed my stay in your hotel.

Br Families - 08/09/2019 AccorHotels review

Room had a bad odor.

Ib Business - 08/09/2019 AccorHotels review
« all you can ask for when travelling with dogs! »

Exceptionally kind staff, open, friendly atmosphere!

Anonymous Business - 04/09/2019 AccorHotels review
« Comfortable room, rest was poor »

Staff is invisible, wifi is really bad, shower was broken. Other the. That room was spotless, modern and bed was confy

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAINIER V., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Siju G. Business - 02/09/2019 AccorHotels review
« Good location and neat rooms »

Good location , extremely close to Cornavin and neat , well equipped rooms

Very N. P. T. S. Solo - 02/09/2019 AccorHotels review
« Great Hotel in a great location. »

I had a very comfortable stay. Great location, nice room and terrific breakfasts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK M., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Anonymous Couples - 02/09/2019 AccorHotels review
« Very short, very last minute »

It was absolutely fine. We stayed for about 6 hours. EasyJet flight was delayed and we missed our last connection home to Thun

Faraaz H. Families - 29/08/2019 AccorHotels review
« Amazing »

Thank you to Haris for the amazing stay, love this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear FARAAZ H., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Amrita K. Friends - 29/08/2019 AccorHotels review
« Comfortable and centrally located »

The Reception staff were pleasant and friendly and attended immediately to us when the key card was not working while checking in. The room was clean and provided the basic requirements. Breakfast provided was sumptuous and good! Overall a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMRITA K., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager

Anonymous Couples - 26/08/2019 AccorHotels review
« Hotel Good, Red Light District Not »

To many hookers around the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL E., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. With kind regards, Merouane ZGANI Assistant-Manager

Mike Couples - 25/08/2019 AccorHotels review
« Comfortable, clean, good location, friendly staff. »

As above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL W., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Habib C. Business - 25/08/2019 AccorHotels review

It was a really nice experience. The bed is really comfortable. The staff was really helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HABIB C., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Anonymous Couples - 20/08/2019 AccorHotels review
« Small but functional room. »

Wouldn't have booked if we had known it was in the red light district.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW F., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Anonymous Business - 20/08/2019 AccorHotels review
« super service oriented staff »

arrived in the morning and they managed quickly to provide a room

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARKUS Z., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager

Omar Families - 20/08/2019 AccorHotels review
« Staffs are good the neighborhood is bad »

The rooms are extremely small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-Manager

Friends getaway - 16/08/2019 TripAdvisor review
« Clean, comfortable and friendly staff »

Had a great stay at this Ibis. The hotel is located 5 min walk to Geneva Central Station. The room was very comfortable and soundproofed fantastically. Our room was small but we didn’t mind as we were out and about visiting the city most of the time. You can chose to save the world and request not to have the room cleaned and towels changed or if you prefer the room will be cleaned to perfection! Didn’t have breakfast but it looked nice. You can refill your water bottle at reception and/or get a cup of hot water free of charge. Shower room is new, clean, good size and pressure. Loved the 2 in one refillable shampoo and body wash. All the staff at reception have been very friendly. Very good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisabetta, A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Geneva and a great privilege to gain your loyalty ! Warm regards, Merouane Assistant Manager

Elizabet Z. Couples - 13/08/2019 AccorHotels review
« Mrs »

Great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABET Z., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Lisa Families - 12/08/2019 AccorHotels review

Fire alarm falsely triggered near midnight . We evacuated the building and told that it was just a mistake. The lobby was filled with guests and frustrated staff. We asked to be booked into another Ibis property after that incident.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LISA M., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Katy H. Couples - 12/08/2019 AccorHotels review

Good experience room was fine and clean, hotel in good location did train station and old town

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN M., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, Merouane ZGANI Assistant-Manager

Ralf Business - 11/08/2019 AccorHotels review
« Clean, quiet, everything you need is there, located right in the town centre and close to public transport. »

This was an ideal place to stay for one night in Geneva, as we had a social function after work and another meeting the next day. The room was small but functional and all you need is provided (except for parking - one has to use one of the nearby public parking garages). The place was comfortable, clean, safe and practical, and located close to public transport - also, the hotel provides a free ticket for public transport in Geneva for the time of the stay. Definitely good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RALF T., We are happy to read, that you've had a wonderful stay at ibis Geneve Centre Lac .Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

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