Hotel - ibis budget Santos Gonzaga
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Santos Gonzaga

4.0/5 126 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ANGLO AMERICAN30 km / 18.64 mi CARGIL FERTILIZ25 km / 15.53 mi DOW BRASIL SUD46 km / 28.58 mi PETROBRAS4.8 km / 2.98 mi USIMINAS28 km / 17.4 mi
BRASKEM22 km / 13.67 mi CESARI MULTIMODAL28 km / 17.4 mi EXPRESSO MIRASSOL19 km / 11.81 mi RPBC19 km / 11.81 mi VOTORANTIM24 km / 14.91 mi

Our rooms

  • 165 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,950 reviews

Our guest reviews for
ibis budget Santos Gonzaga

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 126 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Alex G. Families - 16/09/2019 AccorHotels review
« Really good »

Without problems and very nice

Liana D. A. C. Business - 16/09/2019 AccorHotels review
« Poorly attended / Mal atendimento durante a estadia »

Room 466 - from 09/13 to 0916 (6 people): 1) Ibis employee allowed us to keep a friend´s luggage at the reception and Manager Larissa Marques was not very polite went to get the luggage back. We do understand Ibis cannot keep luggage from someone that is not staying at the hotel, but that was NOT the direction we received at 1st....so really no need to be rude. 2) The Room was not cleaned on 06/14 even though we asked at reception desk to have it cleaned and towels changed (the receptionist took a note of it). Only the towels were delivered. 3) Again on 06/15 the room was not cleaned and the towels were not changed (no tag was left out by the door knob). We spent a whole day in a event, arriving back very late at night and have to file for a complain at the reception desk AGAIN, causing us a lot of inconvenience due to the late time. Mariane, who was the reception employee assigned for the shift, went upstairs to check the room to confirm what we were saying, and ended up giving us the towels and was kind enough doing some extra "removing the bathroom trash and the mats" ....which is really not her job. 3) Breakfast area is too small to support the guests, really long line on 09/15 and no dishes /cutlery /trays and food available on time ..it was really a chaos! Just as a observation, our stay was paid upfront 4) Least but not less important, we paid for our stay upfront and followed everything that was asked to book our stay, but we DID NOT receive the same care back. Pls check internally what can be done to repair all the inconvenience caused during our stay. Looking forward for your reply.

Robert Couples - 20/08/2019 AccorHotels review
« Basic but covers all the bases. »

It was fine but I think for the price point I would prefer to pay a little extra and stay at the regular Ibis.

Marco V. Families - 18/07/2019 AccorHotels review
« Tranquilidade »

Local tranquilo para hospedagem curta.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Marco V., Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Friends getaway - 17/07/2019 TripAdvisor review
« Great! »

The hotel was very near Gonzaga Beach and bus stops. Also there's a bakery shop in front of the hotel, in case you don't want to pay 21 reais for the breakfast. Bedrooms pretty quiet and clean. Great shower and bed.

Our hotel has responded to the review
Our hotel has responded to the review

Patricia Thank you for taking time to share your experience with us. We are grateful for the feedback and we are looking forward to having you back soon. Sincerly, Maria Tereza Matos Gerente Geral

Thiago Solo - 02/07/2019 AccorHotels review
« òtima »

Atendeu as expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Thiago, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Anonymous Couples - 25/06/2019 AccorHotels review

Good value for the money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolae, We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan

Karina Families - 24/06/2019 AccorHotels review
« Good hospitality during my stay »

Attendance excellent of the employees. The very clean bedroom and bathroom also. It has a delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karina Dos Santos M., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Marcal F. Families - 10/06/2019 AccorHotels review
« boa »

satisfatoria

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Marcal f., Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Larissa Marques, Subgerente Hotel ibis Budget Santos Gonzaga.

Renata A. Couples - 20/05/2019 AccorHotels review
« Ok »

The staff was great and room was clean but humid

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Renata, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Marcos N. F. Couples - 09/05/2019 AccorHotels review
« Very good service in a small room »

It was my first time at a ibis budget hotel, i didn't know that the room could be smaller than a usual ibis, but i have no complainings about this, the service as usual was very good and the room was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos, We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

Leandro Couples - 09/05/2019 AccorHotels review
« Good for short stay. »

It was a good stay. Staffs were friendly and helpful. The room very clean, but quite small. The breakfast served in the hotel is ok. Great location. For a very short stay, it is perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leandro F., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

Luiz A. M. Families - 30/04/2019 AccorHotels review
« Simple and effective »

The hotel offers everything you need for a quick stay with your family. Very pleasant, helpful employees, nice room, very good location.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Luiz, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Carlos Families - 04/04/2019 AccorHotels review
« Excellent »

Very good experience

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Carlos, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Anonymous Couples - 06/03/2019 AccorHotels review
« Very helpful staff. Great location »

This hotel met all our needs: clean, centrally located, helpful staff who spoke English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela, We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan

Yago L. Business - 27/02/2019 AccorHotels review
« Great »

Staff is polite Acomodarions are clean Good breakfast Keep up the good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yago De Lima L., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan

Sérgio G. Solo - 24/02/2019 AccorHotels review
« Practice »

I loved all service, hotel accommodations and staff working around the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sergio, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget S. Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget S. Gonzaga

Business - 22/02/2019 TripAdvisor review
« Excellent choice in Santos!! »

Localization = excellent. Near the beach, shopping malls, bars, street businesses. Gonzaga is one of the best neighborhoods in Santos. Staff = excellent. People were always available to answer questions/solve problems. They are all very kind. Room = all looks brand new, very clean, excellent bathroom. Cost X Benefit = excellent.

rodrigopompei Couples - 20/02/2019 TripAdvisor review
« Excellent Benefit x Cost »

Location of hotel is very good because you have everything that you need near. But I think that room could have a frigobar and cost could be a little low. But overall I recommend this installation. Enjoy!

Walter F. Solo - 15/02/2019 AccorHotels review
« Eficiente. »

Funcional sem excessos.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Walter, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

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