Hotel - Mercure Genova San Biagio
Mercure Hotel Mercure Hotel

Mercure Genova San Biagio

4.0/5 1,013 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CRISTOFORO COLOMBO
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-10:30

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

APPETAIS ITALIA SPA3 km / 1.86 mi BRT CORRIERE ESPR5 km / 3.11 mi COBRA SPA5 km / 3.11 mi COOPSERVICE2 km / 1.24 mi G&P F LLI TASSANI6 km / 3.73 mi HOMBERGER2 km / 1.24 mi LINCOLN ELECTRIC5 km / 3.11 mi WURTH8 km / 4.97 mi
BISCOT GRONDONA4 km / 2.49 mi CELLINI3 km / 1.86 mi CONTROLLI SRL5 km / 3.11 mi FONDAZIONE IIT3 km / 1.86 mi GEORGE FISCHER10 km / 6.21 mi LAMETER2 km / 1.24 mi SOGEGROSS3 km / 1.86 mi

Exhibition and convention centre

FIERA DI GENOVA12 km / 7.46 mi

Your meetings and events

A large, versatile conference space with 3 meeting rooms equipped with modern AV technology, complimentary WIFI and natural light, suitable for hosting conferences, business meetings and events for up to 270 people

Mercure Genova San Biagio Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA MAGELLANO 50 m2 3 m 35 15 15 15 30
SALA VESPUCCI 65 m2 3 m 65 30 30 25 40
SALA COLOMBO 320 m2 3.8 m 270 50 50 90 130
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 120 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,219 reviews

Our guest reviews for
Mercure Genova San Biagio

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,013 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Families - 13/07/2019 AccorHotels certified review
« Helpful and attentive staff »

The hotel staff made our family occasion very memorable, with a lovely and thoughtful surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonja G., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alan R. Families - 30/06/2019 AccorHotels certified review
« Average »

Regular experience for a mid-range hotel. Was not welcomed with the best-in-class guest experience of Accor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan Alberto R. Pagani, Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Family - 05/06/2019 TripAdvisor review
« Almost .... »

Rooms were clean and of good size. The A/C did not work all night, but following morning decided to turn on. The shower water hose was cut and thus no water at the shower head. At 11PM didn't bother calling for maintenance. We had a 2nd room and use the shower in the other room

Aleksandra Couples - 09/05/2019 AccorHotels certified review

satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksandra R., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 01/05/2019 TripAdvisor review
« Very good stay in this Mercure Hotel »

Very kind personnel ! Dinner was excellent and I've forgot one jacket in the room . The support and the use of LHost was just perfect ! Very happy ! I will recommend this Mercure hotel to my family and friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, it is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Steve Friends - 29/04/2019 AccorHotels certified review
« Fine hotel..... »

We arrived in heavy rain on motorcycles....so a soggy checkin....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Couples - 22/04/2019 AccorHotels certified review
« The staff were not particularly helpful. »

The staff were not particularly welcoming - we had an issue with an email request before our stay which was not satisfactorily dealt with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie K., Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Heikki Families - 22/04/2019 AccorHotels certified review
« Hotel at the outskirts of Genova »

Big hotel at the outskirts of Genova. Good breakfast. The facilities needs updating since the hotel looks as if not been renovated for a long time. Helpful staff. Nice welcome drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HALUK T., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Julian T. Friends - 19/04/2019 AccorHotels certified review
« Good stay »

Good hotel, although out of the centre has good public transport links.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian T., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 17/04/2019 TripAdvisor review
« Large family hotel at the suburbs of Henova »

We stayed during easter break, rooms were big and it has a large restaurant, a bit far from the city center, rooms needs renovation but basic level is met. We did not have much time to discover it vicinity though.

Our hotel has responded to the review
Our hotel has responded to the review

dear Guest, we are really glad that you enjoyed your stay in our hotel, your satisfaction is our best reward. Waiting to welcome you again, best regards

Md Business - 14/04/2019 AccorHotels certified review
« Overheated room. »

The room window could not be opened. The air conditioning did not work, so I was sweating all night. The staff was made aware of the problem but offered no solution.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathew D., Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Burkhard Business - 05/04/2019 AccorHotels certified review
« Mercure Genova , just great.... »

Since the Hotel is not in the center of Genova , but easy to find with a huge parking. The receptionist were friendly, personalized Check in a few minutes done. The Room decorated a little classic , clean, the bed comfortable. Bathroom, clean and good. Breakfast buffet con huge variety to choose from. After Breakfast good bye Genova. I will definitely come back for another visit in Mercure Genova.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Burkhard H., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pak T. F. Couples - 18/03/2019 AccorHotels certified review
« Nice hotel »

The hotel is not in not in central Genoa. The hotel room is a bit dark. Check in was good and Monica at the reception was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Tim F., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Patrick Couples - 21/02/2019 AccorHotels certified review
« Excellent location with outstanding staff service »

Reception was welcoming and friendly. The room was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK H., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jeroen Solo - 07/02/2019 AccorHotels certified review
« convenient near Genova with parking »

Pleasant room, good breakfast, located near highway outside of Genova centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeroen A., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Phil Solo - 16/01/2019 AccorHotels certified review
« Great stay »

Staff was most friendly and helpful Check-in was fast Room was extremely nice, comfortable bed, nice size bathroom, clean and tidy. All the amenities one needs to make the stay perfect Great buffet breakfast with a large variety of foods to choose from

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip L., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 02/01/2019 AccorHotels certified review
« Room is very good »

The room is very good. But the restaurant can be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Qian Y., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Xavier Business - 08/12/2018 AccorHotels certified review
« Standard stay »

A good hotel to sleep and take a good breakfast, easy free parking area. Menu dinner a bit expensive. Good staff.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Xavier Rubio, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Genova San Biagio. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mercure San Biagio Staff.

Daniel Business - 19/11/2018 AccorHotels certified review
« Business stay in run-down hotel »

Accor gold status was not honoured at all. No mentioning at Check-in, no Upgrade but there where rooms available, no Welcome Drink,... Room was run-down and needs improvement quick. Bed sheets and linen smelled like old fish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel M., Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Di P. Couples - 04/11/2018 AccorHotels certified review
« Very good »

Hotel and staff very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Di P., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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