Hotel - ibis Ambassador Busan Haeundae
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Busan Haeundae Hotel

4.0/5 165 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BIFC13.3 km / 8.26 mi BUSAN PORT AUTHORITY18.6 km / 11.56 mi NEXON COMPANY3.7 km / 2.3 mi WARTSILA ACADEMY25.9 km / 16.09 mi
BUKYUNG UNIVERSITY9 km / 5.59 mi MANDIESEL & TURBO KOREA40 km / 24.85 mi RENAULT SAMSUNG9.6 km / 5.97 mi

Congress centre

BEXCO2.6 km / 1.62 mi

Your meetings and events

ibis Ambassador Busan Haeundae Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LYON 63 m2 3 m 40 20 20 30 0
MARSEILLE 175 m2 3 m 180 60 90 90 120
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 237 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 2,281 reviews

Our guest reviews for
ibis Ambassador Busan Haeundae

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 165 reviews
James L. Business - 11/11/2019 Confirmed reviews AccorHotels
« Good to stay here. »

There are Sauna and fitness on 21st floor. it's one of reason i prefer to stay here.

E. Couples - 09/11/2019 Confirmed reviews AccorHotels
« Excellent service »

In spite of a problem with Air Conditionning noise and a constant “beep » coming from nowhere, it was perfect!

Tong K. K. Friends - 07/11/2019 Confirmed reviews AccorHotels
« Prior arrangements not fulfilled and stupid policy on welcome drink »

We booked a standard queen room and the standard queen room with sofa. The design of the standard queen room with sofa is puzzling. The only toilet is in the living room and there aren't any toilet facilities in the main bathroom inside the bedroom. this has provided inconvenience to guests. Secondly, prior to our arrival, I made an international call from Singapore to Busan to check out a few things. In the conversation, I was told that by arriving at around 11 am, we were able to check-in. When we arrived at the hotel at around 11 am, we were met with a staff with the most unwelcoming face. Initially, she told us the rooms were not ready, upon insisting, the said staff told us to provide proof from either an email or phone call records, I have recently changed my phone and such records were not present on my phone. The said staff then told us we cannot check-in early and told us to leave our luggage with them. We had to change our travel plans last minute to "accommodate" to the hotel staff. This is RIDICULOUS!! We returned to check-in at around 8 pm and were given a welcome drink. However, the staff said the hotel will only provide ONE welcome drink for the 3 of us who were staying in the hotel. WHAT KIND OF MISERABLE POLICY IS THIS?? WHAT IS THE POINT OF HAVING ONLY ONE WELCOME DRINK WHEN 3 OF US WERE STAYING AT THE HOTEL??!! The hotel might as well forgo giving the welcome drink as it certainly DID NOT make us feel welcome at all!! I will stay and advise my friends who will be travel to Busan to AVOID THE HOTEL AT ALL COSTS!!

H. A. Solo - 04/11/2019 Confirmed reviews AccorHotels
« It was good to stay there »

The stay at the hotel was good but tooth brush was poor quality all the plastic particles came out from the brush

Sungjae K. Business - 01/11/2019 Confirmed reviews AccorHotels
« Clean and kind »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear k., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Bt L. Business - 01/11/2019 Confirmed reviews AccorHotels
« Good to stay »

It was good to stay, but not that preferable as it took too much time to use elevators because of only two running and maybe too many visitors at the time. However, two small elevators would not be enough for so many rooms in such a facility in my opinion. Other than that, it was good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Heedon C. Business - 31/10/2019 Confirmed reviews AccorHotels
« reasonable service with good price. »

The hotel or building has 2 super slow elevator which make the customer lose huge time and uncomfortable. Hope this would be improved with more and faster. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

C Business - 28/10/2019 Confirmed reviews AccorHotels
« Not suitable for families with infants »

The room was extremely tiny for 3 adults and 1 infant. The only option was 3 single beds and they had to push 2 beds together to make a queen bed. Still it was a little dangerous for an infant and there were no cribs for rental. We arrived early and wanted to check in early (even with paying extra) but was told there were no rooms available. This was understandable, but I requested for a place to pump and store my breastmilk/feed my infant but was shown the ladies sauna, which had a sink, a toilet and the spa pool. There was no way I could feed my infant on the toilet bowl and there were no other places to sit. In the end I just pumped and breastfed my baby in the lobby area. We came back at around 2.15pm and was told that if we signed up for a membership, we could check in early. Needless to say, we signed up to check in early. Wish this option was available earlier though. For the same price, I would definitely look around for a bigger room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Connie S., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Erik B. K. Couples - 25/10/2019 Confirmed reviews AccorHotels
« Nice style hotel with just what you need. »

Nice standard, excellent service. Perfect location. Hotel was booked from home. Everything was ready at arrival. Checked in by nice staff. Just what you need. Nice bed, warm shower and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erik Brems K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

J. L. Business - 25/10/2019 Confirmed reviews AccorHotels
« Very cost effective stay »

Location is good, service is good. One minus would be the elevators. We had to wait for minutes to get on the elevators and get to the 20th floor for check out (we were informed that it was also possible on the phone, but we had to leave the luggage to the counter) in the morning. It's not my case, but my colleague's room, housekeeping was not done thoroughly. Bedsheet was not clean, she said, even though we booked the room days before and checked in in the late evening. But thankfully the staff quickly changed the room. Appreciate the swift reaction. It was quite satisfying staying considering the cost. One of the best options for the business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Anonymous Friends - 23/10/2019 Confirmed reviews AccorHotels
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chia Hui C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Anonymous Business - 17/10/2019 Confirmed reviews AccorHotels

Great location, clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kai-Yu Y., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Anonymous Couples - 14/10/2019 Confirmed reviews AccorHotels
« very good apart from having to wait a long time for a lift. »

The only thing to fault is that the reception was on the top floor. This means you waste a lot of time waiting for a lift to go to reception and then down again to exit the hotel. Receptions should be on the ground floor, especially when a hotel has only two lifts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas W., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

A. S. Business - 14/10/2019 Confirmed reviews AccorHotels
« Satisfied »

I needed night wear which usually supposed to be set in your room without success. The reception person kindly supported to take me the bath robe. I appreciated their service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. A., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Terencet Couples - 09/10/2019 Confirmed reviews AccorHotels
« Great location; experience as expected. »

Conveniently located minutes from the beach and 7-minutes to Haeundae Station, this hotel delivers everything as I had expected for a hotel of this class. Rooms were clean and functional, breakfast (as reported to me by my travel mates; i couldn't get up in time) was simple but delicious (in particular the roast chicken), and the check-in/out staff and process was friendly and easy. I'm not sure if I'm a fan of top level check-in desks though. Having to travel up to level 20 to check-in is a slight annoyance. There's a very cheap and welcoming coin-op laundry just behind the check-in desks as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Couples - 08/10/2019 TripAdvisor review
« Great location and expectations met »

Clean, comfortable hotel with a great location. Rooms are small, but I had no problems with it at all as it was very clean and the bathroom worked as expected. The hotel is only a few minutes walk from Haeundae beach and about 6-7 minute walk to Haeundae station. The provided breakfast was simple but enough to get the day started. As the area is quite a built-up tourist area, there's ample dining options nearby, from local eateries, all fast food options to the fresh seafood along the beach and the nearby fish market. Shopping-wise, there's a gigantic shopping mall 3 stops from Haeundae station. Get off at Centum City station, and one of the biggest malls i've ever been to is right there. There's a small coin-op laundry behind the check-in desk with 2 washers and 2 driers. They're very affordable at about 1000 - 1,500 won to operate. There's a note to coin changers and detergent is provided in the machine. It's super simple to operate with instructions in English. They are commercial sized machines, so if possible, get all your friends and family's clothes in there at the same time (save the dolphins!).

Paul A. Business - 30/09/2019 Confirmed reviews AccorHotels
« Very accommodating and warm welcome. »

From Check in to Check out everything and every staff(front desk and restaurant) were very professional and polite. Great experience and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul A., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Kuechle Business - 24/09/2019 Confirmed reviews AccorHotels
« Korean equivalent of a reasonable Japanese business hotel »

Check-in / Check-out in 20 Floor is very time-consuming; Breakfast is extremely basic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kuechle M., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Y. Friends - 24/09/2019 Confirmed reviews AccorHotels
« Wonderful stay »

Convenient location, clean, quiet and comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leng Leng Y., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Chamila M. Friends - 18/09/2019 Confirmed reviews AccorHotels
« Excellent stay. »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chamila M., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

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