Hotel - ibis Pontianak City Center
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Pontianak City Center Hotel

4.4/5 729 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SUPADIO AIRPORT
  • Languages spoken at the hotel
    • English
    • OLD English (do not use)
  • Reception open 24 hours a day
  • Concierge

Leisure and activities

  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BANK INDONESIA4.1 km / 2.55 mi BPK RI PROVINSI4.4 km / 2.73 mi DINAS KESEHATAN2 km / 1.24 mi KANWIL DITJEN PAJAK5.2 km / 3.23 mi OJK KALBAR4.1 km / 2.55 mi POLDA KALBAR3.2 km / 1.99 mi PT PERTAMINA1.5 km / 0.93 mi TANJUNGPURA UNIV3.1 km / 1.93 mi
BPJS KESEHATAN2.7 km / 1.68 mi BRI4.6 km / 2.86 mi DINAS PU1.3 km / 0.81 mi KEMENTRIAN AGAMA4.1 km / 2.55 mi PLN WILAYAH8.4 km / 5.22 mi PT HM SAMPOERNA TBK12.5 km / 7.77 mi PT PGM2.2 km / 1.37 mi

Congress centre

PCC2.8 km / 1.74 mi

Your meetings and events

The meeting room features modern Audio Visual equipment, high speed WIFI connection and can be divided into several breakout rooms.

ibis Pontianak City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMARYLLIS 31 m2 2 m 30 15 18 20 20
ANYELIR 31 m2 2 m 30 15 18 20 20
ALLAMANDA 49 m2 2 m 50 26 30 30 40
ASOKA 49 m2 2 m 50 26 30 30 40
AKASIA 50 m2 2 m 50 26 30 30 40
AZALEA 81 m2 2 m 90 36 48 60 60
ASTER 81 m2 2 m 90 36 48 55 60
ANGGREK 1 AND 2 443 m2 6 m 540 84 102 300 300
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

ibis Pontianak offers 182 stylish and modern rooms with views of the city. Each room is equipped with the sweet bed concept, high speed WIFI connection, 32" LED TV, coffee and tea making facilities, safe deposit box and bathroom with shower.

  • 182 rooms
  • 69 non-smoking rooms
  • 16 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 729 reviews

Our guest reviews for
ibis Pontianak City Center

100% genuine reviews from our guests

Find out more
Dr. K. L. B. S. M. Couples - 13/08/2019 AccorHotels review
« Feel like staying at luxurios room »

..........been staying in Ibis hotel offered unforgettable experiences such as culinary (food and beverages), comfortness and ultimate hospitality lead us to stay more and more...................

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Kardison L., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

R. Business - 12/08/2019 AccorHotels review
« Business trip »

Nice Hotel and well sevice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R. Reza, Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Adelina Front Office Manager

Eko T. P. Business - 05/08/2019 AccorHotels review
« Wonderful »

Such a great staycation, I'm staying at ibis pontianak for an event Putri Pariwisata dan Putra Putri Pariwisata Nusantara kalbar 2019, super cozy bed, clean, and very instagramable in every single spot eventhough in toilet... Lol

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr EKO TEGUH p., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Ana Business - 05/08/2019 AccorHotels review
« nice hotel with complete facilities »

since ibis Pontianak location is close to town center facilities it is really convenience to stay after a long day for a business trip, with good qualities of room facilities it makes us the guest can get good quality time for resting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs ANA F., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

A. K. Business - 04/08/2019 AccorHotels review
« love my experience with IBIS Pontianak »

it was amazing. they gave me very good services. on my birthday, they surprised me by setting up my room and gave me birthday cake and birthday greeting card. it touched me so much ❤️ thanks ibis pontianak

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs k. A., Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Adelina Front Office Manager

I. Solo - 01/08/2019 AccorHotels review

Best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr I., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Y. Couples - 31/07/2019 AccorHotels review
« Excellent »

Over all very good experience , check in process very fast, delicious food, room very clean lovely hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr band lee y., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Tyas Solo - 31/07/2019 AccorHotels review
« Great and nice »

falling in love to this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs dita tyas w., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

She Couples - 30/07/2019 AccorHotels review
« Good enough to stay »

The toilet is to small haha but overall is well, the receiptionist responsive and standby even I hve to checkout at 3AM hehe :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Kartika E., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Aji Families - 29/07/2019 AccorHotels review
« Super great experience »

Nice hotel with good facilities and centrally located that you can run off in any directions. A very good hotel, with good staff services. Thanks Ms Laila, Ms Meisy and Ms Okta. Definitely staying here again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr AJI S., Warmest greeting from Ibis Pontianak City Center, Thank you for choosing us as your preferred destination in Pontianak. We are very happy to learn that you enjoy your stay with us and that you appreciate with our staff services that you mentions Ms, Laila, Meisy and Okta. Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak City Center . Sincerely, Adelina Front Office Manager

Mohd A. Z. Friends - 29/07/2019 AccorHotels review
« its awesome »

very clean n comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr MOHD AZMI BIN Z., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

M. Business - 26/07/2019 AccorHotels review
« Make me wanna stay back when I have another travel business to Pontianak »

Comfort room, nice breakfast, affordable price, good services, friendly staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs LUGINA M., Warmest greeting from Ibis Pontianak City Center, Thank you for choosing Ibis Pontianak City Center for your destination of choice in Pontianak and for taking the time to share your stay experience with us on Voice of guest. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak City Center . Sincerely, Adelina Front Office Manager

F. Y. Business - 25/07/2019 AccorHotels review
« Bad staff on check-in »

Front desk service is very disappointing. 1. My ID card is left on the copy machine because of the error from the front desk. I forgot to check because I was tired when I checked in. 2. When check-in, get a 2-bed room. I asked for breakfast for two people. But when breakfast for two people is rejected, the reason is breakfast for 1 person. Very embarrassing. Because of that I would never again want to stay at an Ibis Pontianak hotel. First and last... Very bad and not very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR Y. F., Warmest greeting from Ibis Pontianak City Center , Thank you very much for sharing the elements of your recent experience at our Hotel on Voice of Guest. It is with regrets that you did not have a very good experience. I appreciate all reviews as it is only through receiving such feedback that we have the chance to learn and improve where necessary. I like to thoroughly investigate the circumstances myself, whenever we have had a poor review, to see exactly how and why my team has under performed and late update. Please rest assured that we have taken your concerns for our service and immediately shared with our concerned Managers as to take appropriate actions for further improvements. Please accept our sincere apologies for the inconveniences you have encountered. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. Thank you again for sharing your experience on Voice of Guest, and we are looking forward to having the opportunity to serve you better at Ibis Pontianak City Center in the near future. Yours sincerely, Samian Rais Operational Manager

Dhimas H. P. Business - 25/07/2019 AccorHotels review
« Confort and Good View »

This hotel made me enjoy and relax, keep improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr DHIMAS H., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Ivana Business - 24/07/2019 AccorHotels review
« Good »

This hotel have a good service, but before i came to this hotel, i always booked for non smoking room, but every i'm check in, the staff always said that the Non Smoking Room is full so i need to wait. my question, i already booked this hotel and make a note for Non Smoking Room but Why this hotel can't prepared the room before the guest come ?. For the breakfast, i think u need to improve for the taste. But if u ask about the other service, everything is good, the location is near with Ayani Mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr IVANA P., Warmest greeting from Ibis Pontianak City Center, Thank you for taking your time to deliver your review about our hotel even if it seemed that you did not enjoy and have fun with us. Rating us at not so good score and giving negative feedback makes us feel disappointed for not giving you the best service. However we thank you and appreciate your detail comment about our hotel. We have shared your comment to our entire team to improve our service and facilities. Hopefully you are willing to offer us another opportunity to give much better service in the future. We ensure your next stay with us will be more memorable and enjoyable. Please do not hesitate to contact me personally at af… or my phone mobile at 08… Thank you and have a great day! Best Regards, Adelina Front Office Manager

Majamis T. Business - 23/07/2019 AccorHotels review

Good..excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr MAJAMIS T., Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Adelina Front Office Manager

Aji Couples - 23/07/2019 AccorHotels review
« Nice hotel room design »

Awesome hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRIALITA S., Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Adelina Front Office Manager

Muhamad S. Business - 22/07/2019 AccorHotels review
« It's an excelent service averyday and good job »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s. M., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

T. J. Friends - 20/07/2019 AccorHotels review
« I really like the room »

The room design was great, very cozy, fresh and has all necesities we need, also in reachable distant. The bathroom was nice, gives clean and comfortable felling, which are necessary for bathroom. The service was great, we ask for a couple of dishware, and you provide them accordingly. If I may add some suggestion, they will be: -could you make sure the soap dispenser has been reffilled -the toilet bowl produce a small amount of bad odor everytime we flush, so we need to close the lid before every flush Thats all. Thank you for the nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T. TELLY, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Aziz Families - 20/07/2019 AccorHotels review

Nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr SYED ABDUL AZIZ H., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates