Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

4.5/5 836 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

The inspiring surroundings of Sofitel Luang Prabang make it an idyllic setting for corporate events and meetings. Where better to clear your mind of all interferences and focus on the task at hand than this haven of peace and tranquility?Our boardroom and lounge, Kaipen, is thoughtfully designed and can accommodate up to 70 people.For larger events and family celebrations, the Garden hosts around 200 people. Sofitel's impeccable service and savoir faire make your wedding, gala or sophisticated dinner party an event to remember forever.

Sofitel Luang Prabang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KAIPEN 76 m2 3 m 80 40 50 50 50
THE GARDEN 120 m2 0 m 0 0 0 0 100
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 901 reviews

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 836 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
B. Business - 08/09/2019 AccorHotels review
« Is an amazing stay with excellent service. »

Staff was really nice & make me feel like home. Food was very good as well.

Rattana L. Friends - 04/09/2019 AccorHotels review
« Pleceful »

It was a pleasure to stay here. Excellent service from arrivel to departure. The room are clean the bed was king size and very comfortable for sleep. I love the high ceiling it make me feel like home. Staff are very professional, friendly and helpful. Especially when we arrived Ms. Pookie is waiting for us and when we get out of the car she welcome us with Gong sound. If feel very special and when we arrived in the room. There are 2 very nice staff form spa welcome us with warm water foot bath. Thanks you very much for a wonderful welcome experience. Mr. Chin, thousands thanks for giving us a room upgrade and special offers with out you we will never have this experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lattana, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. We loved that you had a wonderful experience with us Thank you again for sharing your experience, and we are looking forward to your next visit. Sincerely, Jed & Team

Czar I. P. Solo - 27/08/2019 AccorHotels review
« My first Sofitel »

It was a short stay in the smallest Sofitel in the world but I will always treasure my experience with them for the rest of my life. I loved how the staff made an effort to ensure that I enjoy my stay in Luang Prabang, from check in to check out everything was exceptional. I can’t wait to stay again or experience another Sofitel property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Maraming salamat sa iyong pagbisita. It was a short stay but im hoping you come back soon and stay much longer. It's not always that we get Filipino guests in our hotel and I felt sad that Im off during your stay but I do hope you get my letter written by my manager and I'm glad you were well-taken care. Thank you again for sharing your experience, and you may email me when you returned to Luang Prabang h9… Sincerely, Jed & Team

Mr.sarayuth S. Couples - 20/08/2019 AccorHotels review
« Feel private in Luang Prabang »

Lovely staff / Thank you for late check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sarayuth, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Thank you again for sharing your experience, and we are looking forward to welcoming you back to our hotel. Sincerely, Jed & team

Liza K. Couples - 18/08/2019 AccorHotels review
« Comfortable, cosy and luxurious »

Service was impeccable, from the moment we arrived at the hotel, to our departure, every staff took extra effort to display warmth, assistance and made us feel right at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Liza, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're glad that you had a comfortable, cosy and luxurious experience with us. Thank you again for sharing your experience, and we look forward to your next visit with us. Sincerely, Jed & Team

Gary C. Couples - 16/08/2019 AccorHotels review
« Relaxing and comfortable experience »

The hotel grounds are great and quiet giving a relaxing feel to it ; the rooms are comfortable and we were lucky to get room 25 with 2 windows at the front but I noticed it’s not the same for the others. The staff at the restaurant seemed eager to serve but we did not like how the fruit cereal and yoghurt were kept away from guests only to be made available at request, since the staff was always moving around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We are glad that you had a relaxing and comfortable experience with us and your comments regarding the service in breakfast and set up will be taken seriously. I already shared your feedback to the management after we spoke one afternoon. Hoping you give us another chance to make up the missing experience when you return to Luang Prabang. If you have further suggestions or inquiry on your next visit, don't hesitate to contact me and my team. Email: h9… Thank you again for sharing your experience, and we are looking forward to welcoming you back in Luang Prabang. Sincerely, Jed & Team

Nathalie Couples - 16/08/2019 AccorHotels review
« Beautiful architecture but many room improvements needed »

Beautiful hotel, very nice and friendly staff. However experienced leakage from the roof and AC of our room. Liquid dripping was brownish. Had to pack belongings to avoid spoilage. In addition tour booked with the hotel on colonial architecture was a real joke. The guide didn’t know anything about the colonial architecture. Examples of comments were ‘this is a house where rich Laotian lived’ ‘this used to be a house now it is a guesthouse’ ‘ this is the only place you can get ice cream’ etc we had to shorten the tour None of the issues mentioned above were addressed by the GM of the hotel.

Robert W. Families - 14/08/2019 AccorHotels review
« Great stay, beautiful property, wonderful place »

My family and I (wife and three young-ish kids) had the pleasure of staying at the Sofitel Luang Prabang for four nights in August 2019. It was a long holiday weekend in Singapore and, though low-season, the hotel was full of guests from Singapore. The great staff and beautiful settings of this small Sofitel property made our stay in Luang Prabang very special. And though the hotel was at capacity (all 26 rooms booked), this did not compromise that special experience one is accustomed to receiving at Sofitels around the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robert and Family, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We are so happy that you had a great stay with us and for choosing to stay with us during your long holiday weekend. Thank you again for sharing your experience, and you and your family are most welcome to come back to our hotel. Love to see you again! Sincerely, Jed & Team

Susan Families - 14/08/2019 AccorHotels review
« enjoyable »

Place is very nice, rooms comfortable. Very helpful staff. Checkout was a bit of a mess, though; billing was wrong...took them a while to sort out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Susan, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We do apologize for the inconvenience during check-out however we are so happy that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to welcome you back during your next trip to Luang Prabang. Sincerely, Jed & Team

Ilja Families - 13/08/2019 AccorHotels review
« Great place »

Good service, amazing hotel, very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ilja, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback and well noted on areas for improvement. Thank you again for sharing your experience, and we hope to see you again in your next visit to Luang Prabang.. Sincerely, Jed & Team

Giorgio S. Families - 13/08/2019 AccorHotels review
« Mr »

We spent three nights as a family (parents and three children) in two rooms. The amenities were great (gym, spa, pool) the food excellent, the staff attentive and efficient, and the location made it a perfect spring board to explore Luang Prabang and come back to- especially with the bicycles on offer. We were always happy to see the elephant announcing our arrival back at the hotel, which really became our home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Giorgio, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope to see you again in Luang Prabang and in our hotel. Sincerely, Jed & Team

Alison Friends - 13/08/2019 AccorHotels review
« Could hv been better »

Service was excellent. Hotel is beautiful. But rooms need 2 b upgraded. Aircon vent was leaking so there was water on the floor, the hot n cold taps in the shower were both 4 hot water n the water was not hot enough, at times going cold even when it was at maximum. Spa was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Alison, Thank you for taking the time to tell us about your experience at the Sofitel Luang Prabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We took seriously all the feedback from our guests especially on areas for improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jed & Team

Robert Friends - 12/08/2019 AccorHotels review
« WONDERFUL EXPERIENCE »

My friends and I stayed for one night at this 5 star hotel in Luang Prabang. It was a wonderful experience. First Class service from the beginning to the end. The hotel is designated a UNESCO heritage site. Very well situated with restaurants and tourist attractions nearby. We had very good room upgrade. Rooms were very spacious. I would like to thank Kao, Director of Rooms, for sorting out some minor administrative issues. I would also like to thank Vard, Assistant Front Office Manager for offering some wonderful tips re places of interest. Lastly, I would especially like to thank Vuth and team from the Governor's Grill for the wonderful service given to my friends and I during afternoon tea, evening cocktail and dinner. They were very attentive to our needs and made much effort to interact with the guests. Dear staff of Sofitel Luang Prabang, you were all GREAT. Hope to be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robert, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback and to welcome VIP guests. I shared your feedback to Mr. Kao, Vard, Vuth, and his team and they are so happy with your comments. Thank you again for sharing your experience, and we definitely welcome you back soon in our hotel. Sincerely, Jed & team

Joe L. Families - 05/08/2019 AccorHotels review
« Absolutely perfect »

Everything was perfect. The staff was so kind and helpful. One of the best trips we have ever taken. I’d give the staff an 11/10 if possible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joseph, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team and we're glad that you had the best trip in Luang Prabang. Thank you again for sharing your experience, and we hope to welcome you back at Sofitel. Sincerely, Jed & Team

Alicia Couples - 04/08/2019 AccorHotels review
« Great experience warm hospitality »

Your F&B staff made me feel special - they surprised me with their yummy banana cake that I really enjoyed. That morning it ran out and they specially made a batch (in the shape of a bear) and left by my bedside. I’m touched! They also helped me with a surprise bday cake for my husband’s 40th. Made our trip unforgettable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Alicia, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We are so delighted that you enjoyed your banana cake and that we made your trip unforgettable. And we took note on areas for improvement, thank you for letting us know as we strive to continually improve our products and services in the hotel. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Jed & Tean

Dash Friends - 26/07/2019 AccorHotels review

Very enjoyable and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Dash, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and looking forward to welcoming you back soon! Sincerely, Jed & Team

Neill T. Couples - 22/07/2019 AccorHotels review
« Excellent stay - wonderful staff »

We had an excellent stay - and in fact I’ve written a Trip Advisor review already about what a great experience we had. We’d like to say thank you to your staff for making our stay so enjoyable. We really appreciated their care, attention and superb levels of friendly service. It was lovely meeting everyone!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Neill, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Thank you very much for sharing your experience on TripAdvisor and we are extremely happy that you had an excellent stay with us! We hope to welcome you back soon! Sincerely, Jed & Team

Keiko S. Friends - 22/07/2019 AccorHotels review
« Excellent hospitality! »

Always cared by hotel staffs and flexibility was great part as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Keiko, Thank you for the great review of our hotel! We are glad that you found us with excellent hospitality. We love to have you back soon! Thank you for sharing your experience. Sincerely, Jed & Team

Couples - 21/07/2019 TripAdvisor review
« Boonsak »

A serene location steeped with history and luxury. The gardens, pool and rooms are of very high quality. The front desk and guest experience staff are especially superior. Although the food experience was adequate, this is one area where improvement may be made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mykkybkk9, We are thankful for the positive words and for sharing it on TripAdvsior. Thank you also that you mentioned our front desk and guest experience team and we took note of your review regarding your food experience as we continuously improve our products and services. Looking forward to having you back real soon and explore more of Luang Prabang. Thank you very much! Merci Beaucoup! Best regards, Jed & Team

Markku V. Couples - 18/07/2019 AccorHotels review
« Magnificent And Peaceful Hotel »

They gave us Pool Villa which was outstanding with our own private garden and a lovely pool. So thank You so much for that. Location is a bit far from the town but they have free bicycles to use. However, they were a bit broken. But everything else was just perfect. We really enjoyed it. Staff was excellent and very friendly and helpful. Our special extra thanks goes to Miss Oil, Mr Vuth and Mr Jed. You guys really rock.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Markku, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang and we took note on areas for improvement. We are glad that you liked our pool villa and that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to see you again in your next visit to Luang Prabang! Sincerely, Jed & Team

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