Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

4.5/5 831 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

The inspiring surroundings of Sofitel Luang Prabang make it an idyllic setting for corporate events and meetings. Where better to clear your mind of all interferences and focus on the task at hand than this haven of peace and tranquility?Our boardroom and lounge, Kaipen, is thoughtfully designed and can accommodate up to 70 people.For larger events and family celebrations, the Garden hosts around 200 people. Sofitel's impeccable service and savoir faire make your wedding, gala or sophisticated dinner party an event to remember forever.

Sofitel Luang Prabang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KAIPEN 76 m2 3 m 80 40 50 50 50
THE GARDEN 120 m2 0 m 0 0 0 0 100
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 878 reviews

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 831 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Joe L. Families - 05/08/2019 AccorHotels review
« Absolutely perfect »

Everything was perfect. The staff was so kind and helpful. One of the best trips we have ever taken. I’d give the staff an 11/10 if possible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joseph, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team and we're glad that you had the best trip in Luang Prabang. Thank you again for sharing your experience, and we hope to welcome you back at Sofitel. Sincerely, Jed & Team

Alicia Couples - 04/08/2019 AccorHotels review
« Great experience warm hospitality »

Your F&B staff made me feel special - they surprised me with their yummy banana cake that I really enjoyed. That morning it ran out and they specially made a batch (in the shape of a bear) and left by my bedside. I’m touched! They also helped me with a surprise bday cake for my husband’s 40th. Made our trip unforgettable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Alicia, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We are so delighted that you enjoyed your banana cake and that we made your trip unforgettable. And we took note on areas for improvement, thank you for letting us know as we strive to continually improve our products and services in the hotel. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Jed & Tean

Dash Friends - 26/07/2019 AccorHotels review

Very enjoyable and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Dash, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and looking forward to welcoming you back soon! Sincerely, Jed & Team

Neill T. Couples - 22/07/2019 AccorHotels review
« Excellent stay - wonderful staff »

We had an excellent stay - and in fact I’ve written a Trip Advisor review already about what a great experience we had. We’d like to say thank you to your staff for making our stay so enjoyable. We really appreciated their care, attention and superb levels of friendly service. It was lovely meeting everyone!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Neill, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Thank you very much for sharing your experience on TripAdvisor and we are extremely happy that you had an excellent stay with us! We hope to welcome you back soon! Sincerely, Jed & Team

Keiko S. Friends - 22/07/2019 AccorHotels review
« Excellent hospitality! »

Always cared by hotel staffs and flexibility was great part as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Keiko, Thank you for the great review of our hotel! We are glad that you found us with excellent hospitality. We love to have you back soon! Thank you for sharing your experience. Sincerely, Jed & Team

Couples - 21/07/2019 TripAdvisor review
« Boonsak »

A serene location steeped with history and luxury. The gardens, pool and rooms are of very high quality. The front desk and guest experience staff are especially superior. Although the food experience was adequate, this is one area where improvement may be made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mykkybkk9, We are thankful for the positive words and for sharing it on TripAdvsior. Thank you also that you mentioned our front desk and guest experience team and we took note of your review regarding your food experience as we continuously improve our products and services. Looking forward to having you back real soon and explore more of Luang Prabang. Thank you very much! Merci Beaucoup! Best regards, Jed & Team

Markku V. Couples - 18/07/2019 AccorHotels review
« Magnificent And Peaceful Hotel »

They gave us Pool Villa which was outstanding with our own private garden and a lovely pool. So thank You so much for that. Location is a bit far from the town but they have free bicycles to use. However, they were a bit broken. But everything else was just perfect. We really enjoyed it. Staff was excellent and very friendly and helpful. Our special extra thanks goes to Miss Oil, Mr Vuth and Mr Jed. You guys really rock.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Markku, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang and we took note on areas for improvement. We are glad that you liked our pool villa and that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to see you again in your next visit to Luang Prabang! Sincerely, Jed & Team

Cas Families - 18/07/2019 AccorHotels review
« Friendly helpful staff, peaceful ,beautiful accomodation »

All the staff went out of their way to be helpful and friendly Very relaxing holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Cas, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. We are delighted that you found our staff friendly and helpful and that you had a relaxing holiday with us. Thank you again for sharing your experience, and we hope to see you again on your next holiday! Sincerely, Jed & Team

Maree Couples - 18/07/2019 AccorHotels review
« Very comfortable bed however did not enjoy our restaurant dinner and ate st Sofitel in toen »

Bed great , nice pool however could improve service to Sofitel metropole standard. Lovely gardens, staff helpful,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Maree, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We will surely take note of your comments regarding areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Annette F. Families - 16/07/2019 AccorHotels review
« Beautiful hotel and staff are very kind »

We enjoyed the hospitality and colonial era architecture at the Sofitel very much. The omlet at breakfast was the best! and the staff could not do enough to make sure we had everything we needed. We also did the cooking class with Chef John and he taught us a lot about local foods and the kids enjoyed seeing the butterfly cocoons during the market trip. The meal we cooked was scrumptious and served beautifully for lunch. Our room was spacious and we liked how the bathroom was seperate to the bedroom. The lush green private courtyard with outdoor bath was a big plus especially travelling with 2 children. Our younger son loved feeding the 2 friendly rabbits in the garden. We would definitely recommend this hotel. The pool is big and relaxing. Some staff struggled with English but this really only added to the charm of being somewhere far from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Annette, We very much appreciate your positive comments regarding your stay at the Sofitel Luang Prabang. We are so delighted that you enjoyed the hospitality, the food, service, and our amenities. Every word means a lot to us. Thank you again for sharing your experience, and we are looking forward to welcoming you back soon. Sincerely, Jed & Team

Deanne S. Couples - 15/07/2019 AccorHotels review
« The most amazing hotel experience »

Our stay was outstanding from start to end. The staff could not do enough for us. They are wonderful people. The upgrade we received was beyond our expectations & our late checkout was so appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Deanne, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. We are so glad that you had the most amazing hotel experience with us. Making our guests happy and satisfied is priceless for each staff. Thank you for the positive words. It means a lot to us. Thank you again for sharing your experience, and we are looking forward to welcoming you back soon! Sincerely, Jed & Team

Harriet W. Families - 10/07/2019 AccorHotels review
« Relaxing and delightful »

We had a wonderful time - the staff were helpful, the food was great and the setting was beautful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share this and take note on areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Laetitia Business - 08/07/2019 AccorHotels review
« Always a pleasure to stay at Sofitel »

Sofitel Luang Prabang is the smallest and coziest Sofitel, I had the opportunity to stay at. To summarize : a blend of exquisite privacy, tranquility and luxury.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Laetitia, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is also a pleasure to have you in our property and looking forward for a healthy and longer business with you. I'm sure your clients will enjoy the same experience you had with us. Thank you again for sharing your experience, and we hope to have you back real soon! Sincerely, Jed & Team

Anonymous Families - 05/07/2019 AccorHotels review
« Just a great Hotel »

a fantastic place to stay in Luang Prabang. Loved every bit of it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jed & Team

Grace E. Couples - 03/07/2019 AccorHotels review
« Well taken care of »

Wonderful caring staff who remembers the names of the guests. They come speak to us and check on us all the time. Kind, courteous staff. Best hotel service I have experienced (I travel over 15 times a year and stay in 4-5 star hotels) :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Grace, Thank you for the great review of our hotel specially for the effort of sharing your experience on TripAdvisor! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jed & Team

Paritat Families - 02/07/2019 AccorHotels review
« staff »

All staffs I met are so kind and polite. Thanks Nalin and Kham at reception desk for impressive service while checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paritat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and for the positive words regarding our staff. Looking forward to welcoming you back to our hotel soon. Sincerely, Jed & Team

Ching P. Families - 25/06/2019 AccorHotels review
« A very satisfied customer that will choose Sofitel again if I am back to Luang Prabang. »

Everything was good. From food to services to spa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're glad that we were able to satisfy you from food to your spa treatment and we will work out more on the speed of service as you mentioned in your feedback. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Duncan R. Couples - 25/06/2019 AccorHotels review

Overall a very enjoyable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fleur, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're glad that you had a very enjoyable experience with us. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Stefan K. Couples - 25/06/2019 AccorHotels review
« Amazing boutique size Sofitel »

Everything you would expect from a big hotel, but the tranquility of a small and exclusive boutique hotel. Best of both worlds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stefan, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Many thanks that you described us as an amazing boutique size hotel and well noted on areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Anutapong S. Couples - 23/06/2019 AccorHotels review
« Awesome »

Everything is awesome. Service, staff and food is the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anutapong, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jed & Team

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