Hotel - ibis Sofia Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Sofia Airport Hotel

3.5/5 457 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Bicycles rental
  • Skiing  (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
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Hotel location

Your meetings and events

ibis hall 1 is fully equipped with cutting-edge audio and visual conference equipment and has natural day light. Capacity ranges from 80 people in theater style, to 25 people in boardroom style and 100 people in cocktail styleibis hall 2 avails of high tech multimedia projector and screen, natural light and a 40m2 terrace with a view of Vitosha mountain. The function room can be used as a coffee break and buffet lunch venue for participants of Meeting room 1 eventsNaturally lighted, perfect for interviews, small meetings and workshops, this room accommodates up to 20 participants. Located on meetings floor, ibis hall 3 is great for workshops and break outs of large events.

ibis Sofia Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 2 0 m2 0 m 40 16 18 24 2
MEETING ROOM 3 0 m2 0 m 20 12 12 12 0
SOFIA 0 m2 2.6 m 80 40 40 40 0
VITOSHA GARDEN 0 m2 0 m 0 0 0 0 120
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 84 rooms

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 646 reviews

Our guest reviews for
ibis Sofia Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 457 reviews
John C. Business - 21/04/2019 AccorHotels certified review
« Convenient Location »

Rooms are clean and tidy if a little small. Hotel is close to the airport with a good, free shuttle service. The showers are not very good, little more than a trickle really.

Solo travel - 20/04/2019 TripAdvisor review
« Check in should be anytime because it’s an airport hotel »

I called the place to tell I’m landing after midnight and I had to catch another flight in the morning so my stay was for around 4-5 hours. The service of the driver that picked me up from the airport was excellent and on time. The problem I faced was that even though I had a reservation for the day the receptionist woman told me that I could check in only at midday. As a result, I had to wait at the lobby until someone decides to check out or there was a free room. 2 hours later she gave me a room and I managed to have a small nap before leaving.

G. Business - 09/04/2019 AccorHotels certified review
« Perfect »

Excelent

Ian Couples - 03/04/2019 AccorHotels certified review
« Very friendly and efficient service »

Following the poor experience we had in June 2018, when the hotel did not have a supply of room key cards at 01:00hrs, we were pleased with the efficiency this time.

Ian H. Solo - 01/04/2019 AccorHotels certified review
« Ok »

Service was good tv remote did not work switchon/off

Gabriele Business - 31/03/2019 AccorHotels certified review

Good piace for to spend a night before come back. Colser to airport, both terminals, good hospitality, nice room and food.

V. G. Business - 30/03/2019 AccorHotels certified review
« It’s okay for one night sleep »

Well, the hotel looked okay, nothing to remember it for. Staff did not have uniforms which was weird, I used to work in hotels and I can’t imagine how a manager can let his staff wear their own clothes. But they were friendly and nice. The room was very basic and looked empty, I guess there is a different criteria for the stars given to a hotel in Bulgaria and Ireland let’s say. It was cold, no remote or anything to adjust the temperature. I would suggest maybe a small rug in the room and more bathrooms amenities. Overall for one night sleep near the airport will do, but nothing more.

Anonymous Solo - 20/03/2019 AccorHotels certified review
« Good value airport hotel »

First time in Sofia. It’s a basic, Ibis airport hotel - and it delivers on that. There are some things that I miss, but overall it’s fine. I miss a safe and a kettle in the room. The room and bed was good but sleep quality was poor due to other guests and in particular noise through the ‘wooden’ floor from above (my Le Club platinum preference for a high floor was a complete miss). Air con was very difficult to understand, but thankfully the window opened. The shuttle transfer worked perfectly, check-in super smooth - bus was there within 5 minutes from calling the number supplied, with a big red Ibis on the side you can’t miss it. It is walkable if you are travelling VERY light - as it was a nice day I enjoyed the easy walk, maybe 25 minutes to terminal 2. The Metro from that terminal gets you to the centre of town easily. Food was ok, a decent bar area with plenty of room and sports on a couple of TVs when I was there, but not overpowering. Housekeeping was efficient. I was ignored at check out for minutes (two staff on the phone and dealing with one other customer), but then discovered the ‘express’ bowl and just left my room card there. Overall I would be very happy to stay again if it was best for flight times.

Aleksandar Couples - 26/02/2019 AccorHotels certified review
« Uncomfortable »

The hotel was nice as well as the staff but bed was extremely uncomfortable.

Anonymous Families - 24/02/2019 AccorHotels certified review
« Clean and convenient. »

Room clean and comfortable. Good shower. Breakfast could have better.

Elisabet Families - 18/02/2019 AccorHotels certified review
« Friendly and helpful »

Good - The staff changed one of or rooms to better sense or needs and were very helpful and nice. We're used the shuttle service which was excellent. Less good - Our room had a missing lamp and very little light. We're team our off hot water in the shower and I harf to wash my hair in cold water.

Stewart Business - 07/02/2019 AccorHotels certified review
« Trusted name »

Comfortable and reliable. Room did have a faint odour of cigars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stewart M., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Nebojsa_pejic Business - 06/02/2019 AccorHotels certified review
« Could be better »

Room was at the corner of building and was pretty cold. Some strange buzzing noise was present all the night (like from transformers station) and it was not from inside room (air condition or fridge or something else). It was hard to fall asleep even I was very tired - plane landed at midnight. Otherwise, room was clean. Shuttle service works all night. Staff at hotel very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nebojsa P., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Marianne J. Solo - 29/01/2019 AccorHotels certified review
« Conveniently near the airport - good nights sleep »

Check-in was quick. Staff were nice and helpful - especially in the morning when I needed to call a local number. Tea and coffee making facilities in the room (like in the Middle East) would be a great plus The only annoyance was having to call for the shuttle - coming from Dubai it cost me 3€ to make the call. It's only free or cheap if people come from an EU country

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianne J., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Paulo B. Business - 29/01/2019 AccorHotels certified review

No welcome drink! I'm IBIS Business and Accor Gold. Room given was not ready when I opened the door. Another room was given afterwards. Not possible to pay the room with cash and card!!! We have to choose!??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo B., Thank you for taking the time to tell us about your experience at the ibis Sofia Airport. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, V Kolev Hotel Manager

Geoff Couples - 25/01/2019 AccorHotels certified review
« Staff attitude and vegan food »

We have stayed often and this was first time we had a rude receptionist. I had used the pre check in including all passport details and I felt that we were dealt with quite rudely Breakfast lacked vegan foods so we had little we could eat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey L., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Joe Couples - 22/01/2019 AccorHotels certified review
« Satisfied »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe O., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Dobromir D. Business - 19/01/2019 AccorHotels certified review
« Overnight in Ibis Airport Sofia being in transit »

Close proximity to T1, Sofia airport, very efficient shuttle service, got picked up at 2 am after contacting reception. Room rather small but OK for 1 night with comfy bed and a cute sofa, bad smell when entering, had to open window for a while for fresh air, shower large enough (much appreciated). Good choice of food for breakfast. Thinking of price/quality ratio I would say it is a bit expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dobromir D., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Rafael S. Solo - 17/01/2019 AccorHotels certified review
« Not that good »

I am a platinum member and no one from reception offered me a welcome drink. strongly smoke smell in the room and in the hotel, I left earlier because I could not handle the smell in my room it was impossible to stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., First, I would like to thank you for taking the time to advise us on your recent stay. It is only through feedback such as yours, we able to maintain and indeed, where necessary, to improve upon service, that we provide to our valued guests. Whilst an apology will not alter the outcome of your experience on this occasion, I do extend it with all sincerity. This level of service is not acceptable and will be addressed with the concerned party. Again, please accept my apology, and I hope this has not put you off a return stay with us again. Kind Regards, V. Kolev Hotel Manager

Dimitrina Families - 09/01/2019 AccorHotels certified review

It is nice and the staff takes care of the guests of the hotel. Very convenient transport with the shuttle to the airport and surely I will visit the hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitrina N., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V. Kolev Hotel Manager

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