Hotel - Mercure Bucharest City Center
Mercure Hotel Mercure Hotel

Mercure Bucharest City Center

4.5/5 659 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12AM-22:30PM
    • Opening hours : Week-end 12AM-22:30PM

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BNP PARIBAS0 km / 0 mi BRISTOL MYERS1 km / 0.62 mi CLIFFORD CHANCE0.75 km / 0.47 mi E&Y1.8 km / 1.12 mi MC DONALDS1.8 km / 1.12 mi MOTOROLA1 km / 0.62 mi ORANGE1 km / 0.62 mi SCHLUMBERGER1.8 km / 1.12 mi
BRD1.8 km / 1.12 mi CISCO1.8 km / 1.12 mi DELOITTE1.8 km / 1.12 mi ERICSSON1.8 km / 1.12 mi MCKINSEY0.5 km / 0.31 mi NOVO NORDISK0.75 km / 0.47 mi SABMILLER ROMANIA1.4 km / 0.87 mi

Your meetings and events

Meet up in a cozy atmosphere with latest AV equipment and customized services.Meet up in a cozy atmosphere with latest AV equipment and customized services.Meet up in a cozy atmosphere with latest AV equipment and customized services.

Mercure Bucharest City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OEDIP 47 m2 0 m 24 16 14 12 14
RAPSODIA ROMANA 48 m2 0 m 24 16 14 16 18
VOX MARIS 47 m2 0 m 24 16 14 12 14
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 114 rooms

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 2,703 reviews

Our guest reviews for
Mercure Bucharest City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 659 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Diana L. Solo - 14/05/2019 AccorHotels certified review
« Superb »

Very clean rooms, helpful staff, tasty food. Everything amazing. I recommend with confidence to everyone Mercure Bucharest City Center.

Put K. Solo - 11/05/2019 AccorHotels certified review
« Good location »

Good location, quick check in and check out, clean room. Toiletries are with unpleasant smell. Not happy at all with the hotel currency I was charged, accor hotels should offer clients to select the currency of payment since I had to pay very high commission to the to bank whenever I pay in any currency other than Thai baht. This bad experience only tells me to go back to trip. Com or Agoda.

C. Solo - 08/05/2019 AccorHotels certified review
« Great stay »

Every aspect was excellent

Omer S. Couples - 03/05/2019 AccorHotels certified review
« Very disappointing »

It was a samefull experience it look like unskilled crew runs the hotel

Anonymous Business - 01/05/2019 AccorHotels certified review
« Good hotel, central location, friendly staff. »

The positives: A modern hotel in central Bucharest, with large-enough rooms for a business trip, very clean. Friendly and helpful staff. It has a gym space, which is rare for Bucharest hotels of its size. Things that could be better: For a business hotel, the breakfast area is probably too small to have a quiet conversation. The breakfast buffet would use a bit more variety when it comes to vegetables and fresh fruit. The hotel is better overall than the Sheraton. I would definitely return.

Marta Friends - 30/04/2019 AccorHotels certified review
« Very pleasant stay »

Very nice hotel. Clean. Kind staff. Close to the center.

Ramona Business - 29/04/2019 AccorHotels certified review
« very good stay »

only negative point was that I could not open the window fully in my room. And that the TV turns on automatically when going into the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramona H., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Marnix Families - 29/04/2019 AccorHotels certified review
« Hospitality as it should be »

The reception at this Mercure is patient and understanding a perfect balance between professionalism and friendlyness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marnix K., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Marco Business - 22/04/2019 AccorHotels certified review
« Nice Hotel with an amazing service »

all good, I could´t say anything bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco B., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Vili Business - 21/04/2019 AccorHotels certified review
« Good choice »

Verry nice hotel. Friendly staff. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vasile P., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Zeev Families - 18/04/2019 AccorHotels certified review
« air condition ,creme for Shoe polish »

all the services of the hotel was find. except air condition. it didn't work at summer mode . there was no creme in the Shoe polish. I am also a member of the accord hotels and i din't receive the 5% discount as a member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Stanley Business - 18/04/2019 AccorHotels certified review
« Customer oriented »

Very thoughtful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boon hong N., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

M. Business - 15/04/2019 AccorHotels certified review
« Great at the beginning, a bit dissappointing at the end »

Overall experience was good. Hotel clean, front desk staff friendly and supportive, location great. However, two nights before leaving, had dinner in the hotel restaurant. I've had two glasses of wine and both were charged on the bill. I've mentioned that in the room there is an advertisement leaflet saying that between 19:00 and 20:00 there is Happy Hour when every drink is doubled for free. I was told by the waitress that is the case only for beers... It's not about paying €4 more for a drink, but about the wrong communication towards the customers. I brought that up to the attention of the front desk and they agreed that any second drink should not be charged. The last evening before leaving I had dinner again in the hotel restaurant. The main waiter (bartender, unshaved and with several missing teeth in a wide smile) started to question me a bit aggressively to confirm my room number before even ordering (?) and once I've mention that, saying that he wanted to confirm that it was me (?) and questioned me again why did I complain to the front desk... (?) Telling me that because of my remark he got called in his free time by the front desk... (?) Seeing me totally surprised, and when I told him that is about a mismatch between what the advertisement says and what they practice in the restaurant, he admitted that the second drink was deducted from my bill and I was right...(?) Then I wonder why was needed to be questioned and to try put me in uncomfortable situation? In the meantime of the conversation, when at another table was someone else having dinner, the janitor was vacuum cleaning between the tables and after that washing the floors with detergent... All that experience was totally unusual and not how it should be in an Accor Hotel. I am a frequent traveler but did not have such experience before...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Mark Friends - 12/04/2019 AccorHotels certified review
« Great value in centre of Bucharest »

I had a very comfortable stay in this hotel located in Bucharest city centre. Nicely designed rooms which were clean and well presented with very helpful friendly staff. The bar / restaurant area lacked atmosphere but otherwise it was ideal and within easy walking distance of most places I wanted to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark T., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Anonymous Business - 10/04/2019 AccorHotels certified review
« Mrs »

Overall good. Service minded staff and a good range of breakfast alternatives.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordana L., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Anonymous Couples - 07/04/2019 AccorHotels certified review
« Great hotel, very central and great value »

Very comfortable stay all round

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roderick J., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Tímea M. Business - 05/04/2019 AccorHotels certified review
« OK »

There was no ketchup and mustard at breakfast available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timea M., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Vladimir Business - 05/04/2019 AccorHotels certified review
« Staying in Mercure »

Appreciate assistance of receptionists (especially on the day of my departure!), who helped me finding answers to important questions!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Vladimir B., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Raluca Business - 04/04/2019 AccorHotels certified review

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Raluca T., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Andy Business - 01/04/2019 AccorHotels certified review
« Very pleasent stay »

it was a pleaseure to stay in your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. We are honored to be your home away from home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vladulescu Alina Hotel Manager

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