Hotel - Mercure Bucharest City Center
Mercure Hotel Mercure Hotel

Mercure Bucharest City Center

4.5/5 693 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12AM-22:30PM
    • Opening hours : Week-end 12AM-22:30PM

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BNP PARIBAS0 km / 0 mi BRISTOL MYERS1 km / 0.62 mi CLIFFORD CHANCE0.75 km / 0.47 mi E&Y1.8 km / 1.12 mi MC DONALDS1.8 km / 1.12 mi MOTOROLA1 km / 0.62 mi ORANGE1 km / 0.62 mi SCHLUMBERGER1.8 km / 1.12 mi
BRD1.8 km / 1.12 mi CISCO1.8 km / 1.12 mi DELOITTE1.8 km / 1.12 mi ERICSSON1.8 km / 1.12 mi MCKINSEY0.5 km / 0.31 mi NOVO NORDISK0.75 km / 0.47 mi SABMILLER ROMANIA1.4 km / 0.87 mi

Your meetings and events

Meet up in a cozy atmosphere with latest AV equipment and customized services.Meet up in a cozy atmosphere with latest AV equipment and customized services.Meet up in a cozy atmosphere with latest AV equipment and customized services.

Mercure Bucharest City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OEDIP 47 m2 0 m 24 16 14 12 14
VOX MARIS 47 m2 0 m 24 16 14 12 14
RAPSODIA ROMANA 48 m2 0 m 24 16 14 16 18
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Opt for a comfortable and cozy room equipped with quality queen-size bedding and shower or bathtub. Special features such as coffee and tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

  • 114 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 2,882 reviews

Our guest reviews for
Mercure Bucharest City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 693 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Andres Business - 06/09/2019 AccorHotels review
« Nice hotel »

Nice hotel, good breakfast. But online check-in did not give any significant advantage. As I paid everything in advance, it was hard to understand why and in which amount was my credit card used for additional deposit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Anonymous Families - 05/09/2019 AccorHotels review

brilliant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ryszard D., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Menny G. Couples - 03/09/2019 AccorHotels review
« Almost perfect »

I would just like to say that a hotel as nice as yours should have available drinking water for the guests.. Otherwise we had a very pleasant stay. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Menny G., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Anonymous Business - 02/09/2019 AccorHotels review
« worst expirence this time »

Generally I like to stay in your hotel, but this time there were 2 elements which brought the dissatisfation : 1. taxi, which was called by the hotel cheated on me by doubling the price. Every day I paid arround 25 LEI between hotel and Michelin office, on one day when reception called other taxi than usually (not 1,99 but 2,29/ per km) the ticket was 58 LEI. After I realised that the km which wre charged for the trip was doubled. 2. on the day of departure it took long time to issue the invoice, the reception lady explaind that there is batch of the system which delays the activity, but onother thing is that I provided all the datails for the invoice by on line check in (I spent time to do it), while Reception didn't have this details for the invoice, and we had to complete it on the departure day. I was on the harry and I really didn't like to lose the time to proceed with getting the invoice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Magdalena T., Thank you for taking the time to tell us about your experience at the Mercure Bucharest City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Vladulescu General Manager

C. Solo - 28/08/2019 AccorHotels review
« Comfort Stay »

Nice staff and Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Poyon C., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Aa Friends - 19/08/2019 AccorHotels review
« 2 days stay in August »

Nice modern hotel, clean rooms but a bit away from city centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Shirley P. Business - 16/08/2019 AccorHotels review
« Booking issues »

I liked the room in the hotel and the staff were lovely. However, I had agreed a price on the phone with the hotel and sent 6 emails to the address I was given to confirm and received no reply so I ended up having to book again on line at a much higher price. They said that they did not receive the emails but that the address was correct and that was it, no follow up with their central IT to see what had happened. As I was unhappy about the booking issues I used all my Accor points to pay, I wasn't planning to, as I no longer intend to use Accor as my first choice. I wouldn't bother with breakfast in this hotel for ¢13, hardly any fruit and the coffee upset my stomach, there are much better local options. Wifi in the room was very poor, not suitable for a business trip, apparently this was because of the location of the room but I would ask why the hotel doesn't have any boosters to counteract this problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback with us. We are very sorry to hear that your entire experience with us did not meet your expectations. Regarding the breakfast, we try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Alina Vladulescu General Manager

Steve Business - 15/08/2019 AccorHotels review
« Great hotel in good location »

This is a good location to explore Bucharest. The hotel was very welcoming on check in. Quite and comfortable bedroom plus a great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Andy Business - 14/08/2019 AccorHotels review
« Mercure Bucharest »

it was as always a very relaxing and pleasant stay at this Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vadulescu

Harold Couples - 02/08/2019 AccorHotels review
« Very nice stay , perfect location »

We've stayed in your hotel several times before, which implies that we' re always very happy with our stay there :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harold K., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Anonymous Business - 01/08/2019 AccorHotels review

really positive experience overall, good breakfast; only negative comment would be about drinking water - since tap water is not really potable, I think there should be free water in the rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel and your recommendations! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alina Vladulescu

Anonymous Couples - 31/07/2019 AccorHotels review
« It's ok »

- the bathroom is pretty dirty (it was cleaned daily, but the shower was moldy and had dirt patches) - shower drain was broken - there was only one pair of slippers (we were two people in the room) - in the first day, the towels were dirty - it was kind of sad when we went to get breakfast at 9am and almost everything was gone; the bread and veggies were refilled super late, so we didn't get any. It's not OK to keep on asking the waiters to bring stuff... - staff was super nice!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Ioana T., Thank you for taking the time to tell us about your experience at the Mercure Bucharest City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Vladulescu

Giampiero L. Business - 29/07/2019 AccorHotels review
« Always one of the best hotels in Central Bucharest »

Very warm welcome as usual, feel home experience. Very nice privilege room (no upgrade given). Very good breakfast, although the coffee machine is now getting a bit old and the quality is not the same as in the past. Very helpful staff, always attentive. I recommend Marian as best receptionist, Alina as best one at breakfast area and Elena as a very nice waiter at dinner time. All in all always a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Giampiero L., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Anonymous Solo - 24/07/2019 AccorHotels review
« A Great Stay »

All good...in fact very good & in the likely event of me returning to Bucharest I will highly likely re book with your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis L., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

F. M. Families - 24/07/2019 AccorHotels review
« Beautiful short stay »

The room was perfect, attention from reception and housekeeping were excellent ! The service at the restaurant was great also. We were just disappointed by the menu for lunch... really basic. Would be better if Mercure could add some more local food or dish on the menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. F., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Roi Families - 19/07/2019 AccorHotels review
« perfect! »

thanks for alexandra and ana from the reception for all. the room was beutiful and cleaning very well. the breakfast was very tasty. all was perfect, the minibar free. we like it. we will cone back. . . thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roi Y., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Florian Couples - 19/07/2019 AccorHotels review
« Great overall experience »

Friendly staff, modern furniture and style, pretty good location, I would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florian S., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Mantas Business - 19/07/2019 AccorHotels review
« Business trip stay with no thrills »

Overall hotel is nicely designed and clean. Spacious rooms are really something you will enjoy. Yet small details make the stay a bit more on average side. Boring and non exciting breakfast is something to work on. Also, check out process was real pain. One receptionist during rush hour – something you really don't want to see while checking out. Even though you can have quick check out just by leaving key, I had to stay in SUPER long queue because I needed to get my invoice right.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mantas V., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Family - 19/07/2019 TripAdvisor review
« Very nice city centre hotel »

Lovely, clean, airy hotel in quiet location but handy for main road. About 15 minutes walk to Old Town but plenty to see on the way. Very nice rooms & good bathroom with walk in shower. Very nice bar area but we didn't use the restaurant. Would stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We sincerely appreciate your kind feedback and thank you on this occasion for your recent visit. We're glad to see that, like the majority of our customers, you pointed out the very central location yet quiet, the quality and rooms and bar offer. We would be pleased to welcome you again and look forward to your new booking with us. With kindest regards, Alina Vladulescu & the Mercure Bucharest City Center team

Olimpia G. Couples - 18/07/2019 AccorHotels review
« Centrally located, clean, very good job done by the cleaning ladies room 201, very courteous and pleasant staff »

Almost everything met our expectations, although we could have used bath robes and some help with our luggage when we arrived. This hotel was a lot more age friendly than other hotels in Romania.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olimpia G., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

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