Hotel - Mercure Lille Centre Vieux Lille hotel
Mercure Hotel Mercure Hotel

Mercure Lille Centre Vieux Lille hotel

4.0/5 536 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

APPLE0.1 km / 0.06 mi BONDUELLE10 km / 6.21 mi CAP GENIMI4 km / 2.49 mi HOLDER6 km / 3.73 mi LILLE GRAND PALAIS12 km / 7.46 mi
BNP LEASE GROUP2 km / 1.24 mi BOUYGUES6 km / 3.73 mi DELOITTE0.5 km / 0.31 mi IBM6 km / 3.73 mi NEXITY3 km / 1.86 mi

Your meetings and events

For your seminars, meetings or cocktail parties, the Mercure Lille Centre Vieux Lille hotel offers 4 modular meeting rooms for up to 300 people.Our sales team will assist your with your planning. You will enjoy functional and fully equipped areas, all naturally-lit.

Mercure Lille Centre Vieux Lille hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEFFROI 65 m2 3 m 45 20 45 30 30
VIEUX LILLE 100 m2 5 m 70 30 70 40 30
GRAND PLACE 2 112 m2 5 m 50 20 50 25 30
GRAND PLACE 1 125 m2 5 m 100 50 100 60 60
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Whether you are traveling alone, as a couple or with your family, enjoy our different categories of fully renovated rooms. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

  • 74 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.1/5 AccorHotels Rating 2,957 reviews

Our guest reviews for
Mercure Lille Centre Vieux Lille hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 536 reviews
Michael Couples - 08/09/2019 AccorHotels review
« Great hotel »

Everything was great, but parking was impossible because of La Braderie (and I had paid in advance for the garage). Once in the hotel, all of the staff were excellent and so was our room.

Wendy L. Couples - 05/09/2019 AccorHotels review
« Very good »

A very nice stay, as per usual. The room safe did not work and, although reported twice to reception, was not looked at or repaired. This though was a minor thing and we very much enjoyed our stay. We look forward to staying with you again next year.

Susan C. Friends - 01/09/2019 AccorHotels review

We enjoyed our time with you from check in to check out. Lovely clean well designed rooms with colors that make you happy upon entering

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Laversin Adjointe de direction

S T. Couples - 25/08/2019 AccorHotels review
« Nice location, easy to gind »

Everything was good except the deep pile carpeting the room, there was a definite unpleasant odour in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

J. Families - 24/08/2019 AccorHotels review
« Friendly service, good location but very uncomfortable beds and pillows. »

Friendly service, good central location, good parking facilities, good bathroom, but the breakfast was not very good (bacon under-cooked) and we couldn't sleep because the beds and pillows were too hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHLEY J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; for instance, we have change beds in the beginning of the year 2019. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline Laversin Assistant manager

Martin Couples - 14/08/2019 AccorHotels review
« Excellent location. »

The staff were very pleasant. Our room was rather small although fine for our short trip. The breakfasts were superb with excellent scrambled eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona Front Office

Anonymous Couples - 10/08/2019 AccorHotels review
« Supet »

Super situation Super accueil Super satisfaction

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lille Centre Vieux-Lille. Nous sommes heureux de lire votre satisfaction à travers votre commentaire. Nous espérons vous accueillir de nouveau lors de votre prochain séjour à Lille. Bien cordialement, Mona, Service Réception.

David B. Couples - 06/08/2019 AccorHotels review
« Perfect on almost every count »

We had asked for a quiet room overlooking the inner courtyard but the room we were given faced on to the street. The receptionist was able to find us another, more satisfactory, room which turned out to be a suite. The suite was very good. We had the express breakfast on two days, and thought it was very good value for money. The only thing that disappointed us was that there wasn’t a bar. And when we came to use our drinks vouchers we were told the hotel didn’t have any wine. We were surprised at this given the hotel is graded four stars. All staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Anonymous Business - 06/08/2019 AccorHotels review
« Disappointing - But we will be back! »

Unfortunately on arrival my wife attempted to open the complementary bottle of water in the fridge, to find the seal was broken! she was suspicious and smelt the water before attempting to drink it. It smelt very strong of chloride! I brought this to the attention of the duty manager/receptionist who was very defensive and said" this is impossible" Later we were given a fresh un opened bottle of water, with no questions. I would also like to point out that there were dirty paper cups in the room but didn't feel comfortable to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENNIS G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry for this situation as well as the response you received from our collaborator, indeed this one is not at all appropriate. We will take the necessary steps to rectify that. The only thing that seems possible to us is that the guests who occupied the room before filled the water bottle with tap water and unfortunately, we did not see it. Once again, we are really sorry for this unusual situation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mona, Front Office.

Mart Business - 23/07/2019 AccorHotels review
« Not too many facilities, but good location »

Hotel was OK, but damaged my car trying to squeeze it in one of the much too narrow spots with a charger.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MART L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mona, Front Office.

Anonymous Couples - 15/07/2019 AccorHotels review
« As expected. Clean, central, small, friendly »

Small okay room. A little worn but clean. Really nice bed. Friendly staff. Easy parking. Okay ordinary breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDERS T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Anthony G. Families - 15/07/2019 AccorHotels review
« Fab Hotel in the centre of Lille! »

This was the 3rd time my family haev stayed at this Hotel and the service & quality just keeps getting better! Great Service with a friendly smile at reception and a fantastic breakfast! The best bit is that that you are literally right in the heart of the old town & as you step out of your hotel, in 1 minute you are surrounded by great restaurants & bars and then in 10 minutes (walking) you are in the city centre, surrounded by shops, bars and restaurants, as well as fantastic architecture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Guy Couples - 13/07/2019 AccorHotels review
« Great location and quiet, though close to city centre »

Pro's : Very nice people at reception, small but convenient room, nice breakfast, secured underground parking, close to city centre. Con's : rooms need some refurbishment, loud AC, very small bathroom Overall, very good place to stay to discover beautiful Lille.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUY G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We look forward to welcoming you back to Mercure and making your stay better. Sincerely, Mona, Front Office.

Peter Couples - 08/07/2019 AccorHotels review

Correct

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur O., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lille Centre Vieux-Lille. C’est avec grand plaisir que nous recevons vos compliments. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Mona, Service Réception.

Julie Friends - 05/07/2019 AccorHotels review

Very good hotel in a great quiet location. Spacious bedroom with comfortable beds and excellent bathroom. Good selection of choices for breakfast. All staff were polite friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Anonymous Couples - 29/06/2019 AccorHotels review
« Good but cost of hotel relatively high »

Nice room but that was expected given the price we were paying. Bathroom rather ‘plastic’ for a premier room. We were charged for two breakfasts each morning when we did not have any breakfasts in the hotel so had to sort this out prior to our departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mona, Front Office.

Me Families - 03/06/2019 AccorHotels review
« ok »

Not worth the money. Receptionist not interested in customers. Not welcoming, not providing information unless explicitly asked for. Room too small, too much furniture. You could hardly move around. The mix of breakfast, terrace (fake grass), darts club, ping pong, bar, a real mess. The only possitive: the staff in the breakfast room were very friendly. Conclusion: I would never stay again here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARINE V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mona, Front Office.

Lewis T. Couples - 03/05/2019 AccorHotels review
« Excellent all round »

We can not fault the hotel or the staff. We would certainly stay here again and would recommend it to our friends. The only problem we had was finding it which wasn't helped by the guide at the Gare Flandres giving us directions to the Mercure Centre Ville ! In fact it is a very easy walk from either station via Rue Lombard and Rue Les Jardins. I would suggest that the hotel emails walking instructions with the confirmation of booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEWIS T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Peter Families - 27/04/2019 AccorHotels review
« Very pleasant stay »

Nice hotel in the city center of Lille, conveniently located close to shops, restaurants and bars. Good rooms, nice staff and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

B. Couples - 21/04/2019 AccorHotels review
« Nice stay »

Very well located in the old Lille. Lot of restaurants near the hotel but very calm. We'll be back if coming again to Lille.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

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