Hotel - Hôtel & Spa Jules César Arles - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hôtel & Spa Jules César Arles - MGallery by Sofitel

4.0/5 630 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BMW MIRAMAS42 km / 26.1 mi ROYAL CANIN32 km / 19.88 mi
EUROCOPTER76 km / 47.22 mi TT SHIPPING5 km / 3.11 mi

Your meetings and events

The Hotel Jules César can host all your private receptions in Arles, from wedding receptions to more intimate events.Greet your guests in the unique setting of a majestic room, the lush Mediterranean garden, the outdoor swimming pool or one of the exceptional suites. Treat yourself to an unforgettable experience.Equally perfect for professional events, the Hotel Jules César offers five exceptional fully equipped reception rooms. Residential seminars and study days can also organized in complete privacy.

Hôtel & Spa Jules César Arles - MGallery by Sofitel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LOU MARQUES 180 m2 3 m 0 0 250 0 100
CAMARGUE 28 m2 3 m 26 10 26 20 0
L'OLIVIER 110 m2 5 m 70 30 70 20 40
LE PROVENCAL 72 m2 3 m 70 25 70 60 40
VAN GOGH 36 m2 3 m 30 16 30 25 0
    • Indoor and Outdoor facilities
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 52 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 2,722 reviews

Our guest reviews for
Hôtel & Spa Jules César Arles - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 630 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Solo - 15/05/2019 AccorHotels certified review
« Lovely hotel and location »

I enjoyed staying at the hotel and using the spa. My room and bathroom were comfortable and spacious, all staff were friendly and helpful and breakfast and bar service was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHEL G., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Ggm Solo - 13/05/2019 AccorHotels certified review
« Design is prominet, but not practical, lost the essence of Design. »

I booked Classic room, but they upgraded me a little bit more spacious, that was goo. The receptionist was pretty kind. The Room - Bright yellow concept room. the floor of the bathroom was not so clean, there was an ant and I picked it with tissues, ther was also some dust. Also at the roo, there was an insect, so I have to caught it :( The Bathroom the drain of wash stand is not so good, so I have to everytime await for the water runs down.... the design os bathroom is also some kind of touch of design but not consider the user's position. The bath tub is too narrow and very uncomfortable to take a shower. The breakfast I think there might be no chef in the morning, I ordered an omelet with vegetable and cheese, they brought me some pancake with eggs and ham and vegetable. I do not know that it is the tradition of Arle but it is not the omlet I expected. also it took so long.... T d

Our hotel has responded to the review
Our hotel has responded to the review

Dear JIEUN K., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Kaloustian Assisting Front Office Manager

Andy C. Families - 12/05/2019 AccorHotels certified review
« A very pleasant stay »

Good customer service right from booking, checking-in, during the stay through to checking-out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIr C., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Chi C. Friends - 06/05/2019 AccorHotels certified review
« Nice hotel »

Very nice hotel and friendly staff. Close to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir C., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Couples - 02/05/2019 TripAdvisor review
« disappontment »

I have booked the hotel for 3 nights however left after the first night. I have booked better than standard room and was very disappointed Rooms are very minimal with no proper chairs and table, public area poor, entrance to hotel from street dirty and not inviting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear venture, We are very sorry about your disappontment during your stay in our hotel. The classique rooms are small but comfortable. For the entrance we transfert your comment to the city hall because we cant managed the cleaning street. We hope meet you for a next journey, Best regards

Jason E. Friends - 26/04/2019 AccorHotels certified review
« Very welcoming and comfortable stay. »

Our annual Easter stay was made by a warm welcome from all the very friendly staff. It makes our stay like being at home. Weather was good and we were able to enjoy relaxing by the pool. Food in the restaurant was delicious. Perfect stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Mms Couples - 25/04/2019 AccorHotels certified review
« Jules César stay exceeded our expectations »

From the time of our arrival at the Jules César until we checked out, we much enjoyed the competence and service of the staff. We already had high expectations to the quality of the Hotel, but in effect the experience of our stay exceeded expectations. We shall return ...........

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir S., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Vanka Couples - 08/04/2019 AccorHotels certified review
« Very good ! »

Good place to stay, the staff is nice, the bed is confortable and the bar is friendly !

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVAN R., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Anonymous Families - 19/03/2019 AccorHotels certified review
« DECEPTION . »

L'ATTENTE D'UN 5 ETOILES NON PERCEPTIBLE

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel & Spa Jules César Arles - MGallery by Sofitel. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels MGallery sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Guest Relations Manager

L. Couples - 04/03/2019 AccorHotels certified review
« Relaxing Weekend »

Very nice hotel with charming staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHAN L., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Teresa P. Couples - 10/02/2019 AccorHotels certified review

Gorgeous one night stay in this hotel, perfect location bang in the middle of Arles. Couldn’t fault anything, staff were charming especially the concierge on duty who parked the car. Would definitely return and no hesitation in recommending.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Ozzie C. Couples - 06/02/2019 AccorHotels certified review

Our room was upgraded and delightful. Great location. Did not get to try the restaurant because we were there on a Monday and it was closed. But Tuesday breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Frederick Couples - 21/01/2019 AccorHotels certified review
« Hotel and staff very good, restaurant not so good. »

Apart from the eye straining tiles in the bathroom, the room was good, though CNN on the TV would have been welcome. I don't think much of the "styles" in Accor hotels. The bed was good, the staff pleasant and helpful..

Our hotel has responded to the review
Our hotel has responded to the review

Dear FREDERICK S., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

Catherine U. Families - 29/12/2018 AccorHotels certified review
« Enjoyable Stay »

I really enjoyed my five night stay. The location is central, with easy parking (except on Saturday, when the incredible market is out front). The staff was friendly and very helpful with events and sites to see. The restaurant, bar/lounge area are very nice, and so is the spa. I plan to stay again during my next trip to Arles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs U., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Denis L. Families - 26/12/2018 AccorHotels certified review
« Just perfect ! »

Extremely nice and helping staff, fun furnishing, much pleasing little details, all added to make our short stay extremely pleasing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENIS L., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

D. G. Couples - 25/11/2018 AccorHotels certified review
« Awesome stay »

Kind hospitality from the staff. They took care of us. The bedroom was extremely quiet and well furnished. The breakfast was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. D., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Kaloustian Assisting Front Office Manager

Heng L. Friends - 24/11/2018 AccorHotels certified review
« more and more better »

friendly staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENG L., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Kaloustian Assisting Front Office Manager

Adam Couples - 10/11/2018 AccorHotels certified review
« Sets high expectations, but fails to deliver. »

We came for a short break, spending all of my accord points to enjoy a bit of luxury. The first impression, in spite of lovely and professional staff, is disappointment to learn that the small spa is not included in the price and the pool closed. Unlike other accord 4-5 stars and all other hotels of similar standing, at the Jules Cesear clients pay extra for the last star. Sell the hotel as a five star means including 5 star service in the price. Next Christian Lacroix décor-the entrance employs innovative use of carpet that looks like local tiles. Otherwise the use of color and motif clash, rather than compliment the old building. The bar is a technicolor dessert-not surprising that we never saw anyone having a drink. Forget Lacroix-get a young local designer to make a place fit for humans. The dining room and breakfast rooms are great. We had an upgraded room. It smelt musty, was too hot and the windows are small, so even after turning off the heating and opening the windows it was difficult to cool the room. It is a simple (cheaper) air conditioning system, which is either on heating, or on cooling: once the hotel switches to winter mode, clients can no longer obtain a low temperature by selecting one-it doesn’t work. We did appreciate the bell boy service: he explained everything that we needed to know about the hotel and the room. Your staff are saving you. Coat hangers in the wall in the room would have been useful. The bedside lamps make a lovely light (thanks Mr Lacroix) but are useless as reading lamps and we both knocked our heads in them. The bedside tables are too small for practical use. The bathrooms are great. The breakfast is nice. What about freshly squeezed orange juice?- even Ibis styles offer that! In brief: check out the Pullman at Roissy en France, price, services included, quality of breakfast, rooms, air conditioning system-this should be your benchmark. The JC is farting higher than its arse and relying on staff and hype, but décernent clients won’t put up with it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADAM F., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taken good notes about your remarks in order to improve our quality of service We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Kaloustian 1er de réception

Simon Couples - 13/10/2018 AccorHotels certified review
« Fabulous hotel and an oasis in the town »

We stayed for just one night at the end of a road trip around the Pyrenees and Occitanie. We loved the spa and funky décor of this impressive Lacroix designed hotel. Voiturier and reception team especially helpful !

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON L., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Steve Couples - 09/10/2018 AccorHotels certified review
« Outstanding hotel; staff, location & facilities were 1st class »

Excellent staff, beautiful room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir A., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

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