Hotel - Jules César Arles Hotel&Spa-MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Jules César Arles Hotel&Spa-MGallery

4.0/5 702 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BMW MIRAMAS42 km / 26.1 mi ROYAL CANIN32 km / 19.88 mi
EUROCOPTER76 km / 47.22 mi TT SHIPPING5 km / 3.11 mi

Your meetings and events

The Hotel Jules César can host all your private receptions in Arles, from wedding receptions to more intimate events.Greet your guests in the unique setting of a majestic room, the lush Mediterranean garden, the outdoor swimming pool or one of the exceptional suites. Treat yourself to an unforgettable experience.Equally perfect for professional events, the Hotel Jules César offers five exceptional fully equipped reception rooms. Residential seminars and study days can also organized in complete privacy.

Jules César Arles Hotel&Spa-MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CAMARGUE 28 m2 3 m 26 10 26 20 0
VAN GOGH 36 m2 3 m 30 16 30 25 0
LE PROVENCAL 72 m2 3 m 70 25 70 60 40
L'OLIVIER 110 m2 5 m 70 30 70 20 40
LOU MARQUES 180 m2 3 m 0 0 250 0 100
    • Indoor and Outdoor facilities
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel offers three room categories: Classic, Superior or Deluxe. Each one is unique and reveals the soul of its fashion-designer creator. The colors and materials are true works of art offering design and magic in equal measure.The Lacroix Suites and Junior Suites each boast one of three personalized decoration themes by the grand master of fashion: Lacroix, Provençal or Monastic. Each Suite can accommodate 2 to 4 people and has the option of adding a crib.

  • 52 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating 3,094 reviews

Our guest reviews for
Jules César Arles Hotel&Spa-MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 702 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Iw Couples - 02/11/2019 Confirmed reviews AccorHotels
« Few days off »

Great experience Nice rooms , good food and warm welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILANA W., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Fiona S. Couples - 28/10/2019 Confirmed reviews AccorHotels
« Amazing location, really helpful staff. »

From the moment we arrived we were really well looked after, the staff couldn’t have been more polite & helpful. Loved the swans on our bed, cakes & selection of coffees & teas, along with the decor & quirky floor tiles, but the pool was full of leaves, there was water under our toilet in the bathroom, the bath plug didn’t seal & our toilet seat was on at a strange angle. These details let the place down for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir S., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

M. Couples - 20/10/2019 Confirmed reviews AccorHotels
« A shame about the aircon »

The hotel is brilliantly situated near to the historic town. It is comfortable though a little quirky, but our stay was marred by the lack of air conditioning. We complained but were told to open the window. We did but still passed a sleepless night bathed in sweat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR M., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

Thoms C. Families - 20/10/2019 Confirmed reviews AccorHotels
« convenient and relaxing »

Very nice experience, with overall very friendly and helpful staff, helping us all our different needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir C., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Ralph Couples - 16/10/2019 Confirmed reviews AccorHotels
« Form over function »

Very disappointing. A triumph of form over function. Renovated by Christian Lacroix in 2014 this supposedly five star hotel is already looking very tired. Cutting edge design may be one thing but when it comes at the mercy of comfort, practicality and value for money, it is another. We checked in to a classic double room for three nights at 207 Euros per night, 20 Euros per night parking and no breakfast. On the day, Booking.com was advertising a rate of 150 Euros per night including breakfast for the first night we were there. There is virtually no storage space in the room – no drawers and a very small and dilapidated armoir that was not deep enough to fit hanging clothes without them being side on. The bedside tables were just wooden logs on end. We requested a small chest of drawers or similar but were given a tatty old tea trolley on which to stack folded clothing. The bathroom was very small, which is of itself not such a bad thing, however in this one the size of the tub was minute, the shower hose was not long enough to reach the wall attachment from the mixer so I could stand underneath it. With the tub being so narrow, the shower space was compromised and water went all over the floor. The toilet leaked, the seat did not fit the toilet and never had. Staff did attend to the toilet leak but the hotel did not have a longer shower hose. The staff were courteous and did try to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY T., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

V. Couples - 15/10/2019 Confirmed reviews AccorHotels
« Cleanliness and soundproofing disappointing »

There were some aspects of this hotel that were good; the staff were helpful, the location was central and we liked the pool. Unfortunately, the cleanliness was very disappointing. Upon arrival, there were toothpaste marks on our mirror and bathroom sink and cobwebs around the room. The hallway carpet in the main areas was always filthy and once a dirty rag was left on our bedside table. The noise was also a problem - this was three days kid free for us so we hoped to sleep in. But every morning there were constantly doors slamming and loud voices in the hallways. We stay at Accor hotels quite often and would usually highly recommend them, but we would't suggest Jules Caesar to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARON V., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

Anonymous Solo - 15/10/2019 Confirmed reviews AccorHotels
« Satisfactory »

It was pleasant enough. Before my trip, some of my requests to the concierge , remained unanswered. The breakfast could be better. Overall a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir K., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brigitte Flahat Guest Relations Manager

Maria K. Friends - 14/10/2019 Confirmed reviews AccorHotels
« very pleasant stay at Jules Cesar »

we stayed for two nights. We loved our room. the bathroom was bright but there was not enough space to put our personal items. the breakfast was very good and varied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA K., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Sue G. Couples - 08/10/2019 Confirmed reviews AccorHotels
« Excellent with some missing details. »

We enjoyed our stay very much, excellent room and restaurant. I’d like to mention that we experienced outstanding service on every matter in our stay but in particular I was grateful to the wonderful concierge and his team who repaired my broken suitcase. Thank you so much. The downside was some of the detail which made the hotel feel a little ‘mean’ with resources. There were only ever 2 sugar sachets and no milk with the coffee until I asked. I don’t think I have ever stayed in a hotel where I needed to ask for these things. Also the cotton buds were not replenished. We also thought that there were not enough power sockets for two people needling to charge a computers and phones. The staff did find a solution, so again, thank you. The negroni was good, but perhaps a 5 star might rub orange around the brim and include a wedge of orange peel in the glass... Many thanks for a great stay in a very special Arles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUE G., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Kaloustian Assisting Front Office Manager

Fabrizio Business - 01/10/2019 Confirmed reviews AccorHotels
« very good »

very good accomodation , people at desk recovered all my requests in terms of room requirements , so my room very comfortable , and generally speaking i love the atmosphere and structure/design of your hotel ; only 3 remarks : 1) I understand the payment for a massage , but dont the payment for the only "spa" usage - 2) my room was fixed with a rate including breakfats x 2 , but i was alone and the desk applied the rate of breakfast for 2 ( even if i maybe used a forfait price and an upgrade) - 3) (for me this is the most important..) I loved the old breakfast room ..to me was most suitable for the morning breakfast and more familiar and "warm " ; take the breakfast in the elegant restaurant hall in my opinion it makes lose genuiness to a nice morning "petit dejeneur" , and also lose charm the the hall of the restaurant (quality of food remained good , but just as impression maybe a touch less then in past)

Our hotel has responded to the review
Our hotel has responded to the review

Dear FABRIZIO R., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

Anonymous Couples - 28/09/2019 Confirmed reviews AccorHotels

Interesting building, good service. Upgraded us but did not disclose it was a handicapped room and shower was only appropriate for those in wheelchairs. Just didn't work, no door or curtain

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWARD S., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Sophie Couples - 21/09/2019 Confirmed reviews AccorHotels
« Plumbing problem »

Everything was great, we came late from another hotel which air conditioning was broken, the only bad surprise was the WC which overflowed in the shower at7 am, and we had to change room ... to shower and go to the bathroom, not pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PEDRO B., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

Anonymous Solo - 18/09/2019 Confirmed reviews AccorHotels

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE B., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

J M. Couples - 18/09/2019 Confirmed reviews AccorHotels
« Needs attention. »

The room had a septic odor when we checked in. An air ionizer was brought in. The shower floor was very slippery and I did hurt my knee. Doors on shower did not close properly. Very pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE M., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at MGallery. Please do not hesitate to contact me during your next visit. Sincerely, Guest Relations Manager

Linda A. Families - 17/09/2019 Confirmed reviews AccorHotels
« The staff are delightful but the hotel lets them and guests down. Not a 5* hotel. »

I booked three rooms for my family - they were not provided in close proximity to one another. The experience in the hotel was adequate but I would not choose again or recommend. The general/public areas are poor (chairs and tables weren’t cleaned or crumbs/stains when cleared and cords from vacuum cleaners left for public to trip as far too long and left unattended), the bathrooms not totally fit for purpose (water pressure poor, no grab handles where shower is over bath, shower doors didn’t close properly and one also had cigarette burn to the shower tray). Although same paid for each room one was very much smaller and had an odour of drain problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H A., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

Matt T. Families - 11/09/2019 Confirmed reviews AccorHotels
« Great stopover. »

I was impressed with the friendliness and helpfulness of all the staff we encountered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATT T., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Cyrille G. Families - 09/09/2019 Confirmed reviews AccorHotels
« Very relaxing place to stay within the lively Arles ! »

The staff is good very welcoming. The Hotel itself is nice , well decorated with a very good location. Room is also fine but nothing exceptional. Breakfast is good. They should use the courtyard for breakfast, diner...it is a very nice place within the hotel but only used by smokers !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir G., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

B Couples - 09/09/2019 Confirmed reviews AccorHotels
« Wonderful Honeymoon »

We had a wonderful experience. Kind and considerate staff and wonderful breakfast and pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEN R., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Anonymous Couples - 01/09/2019 Confirmed reviews AccorHotels
« Excellent location, very pleasant staff, challenging bathroom. »

Overall, very good. We were impressed with the hotel overall, the staff were very helpful and the general quality fine. Our room was perhaps the biggest issue, the shower room / WC not the best quality. In particular the WC was really rather high, the seat lose. We felt that the quality of the room was not quite in keeping with the remainder of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir M., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

D Couples - 29/08/2019 Confirmed reviews AccorHotels

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Madame A., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel & Spa Jules César Arles - MGallery. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Guest Relations Manager

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