Mercure Hotel Wiesbaden City 4 stars

Name: 4 star Mercure Hotel Wiesbaden City | Mercure | LCAH - Meetings
Address: Bahnhofstrasse 10 bis 12, WIESBADEN, 65185, Germany
Telephone: +496111620
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,366 reviews

58 58 photos

52 52 photos

Bahnhofstrasse 10 bis 12, 65185 WIESBADEN, Germany

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Mercure Hotel Wiesbaden City

Hotel for travellers looking for local and authentic experiences

Stylish ambience in the heart of Wiesbaden's city centre - with own wellness area and parking garage. For your private or business stay, we offer best possible comfort, and the best service in our 235 A/C non-smoking rooms. Wiesbaden Central Station, city centre and RMCC can be reached in a few min. on foot. The wine and gourmet region of Rheingau invites you to exciting pleasure and exploration getaways!

With our wide range of gastronomic offers, we coddle you around the clock: from 6.30 AM with our breakfast buffet. At noon you enjoy our lunch offer. In the evening we serve dinner and drinks at the bar. The event area with six AC meeting rooms is available for business events as well as for private festivities with up to 200 guests. All rooms have natural light, Wi-Fi and modern event technology.

Wiesbaden is the multifaceted state capital of Hessen. With its 26 thermal and mineral springs, it is one of the oldest European spas and boasts a wide range of cultural offers and exciting architecture.

We have introduced intensified hygiene and prevention measures to ensure your safety.

Michael MANN, Hotel Manager

Hotel extras

Wellness area with pool, sauna and fitness equipment (subject to a fee)
The hotel is in the center. Mall & points of interest are nearby.
Two 4.6 ft. (1.4 m) wide single beds in twin rooms
Rooms with connecting doors are available on request
Parking garage with two charging stations below the hotel

Our accommodation(s)

Room

Standard Room with 1 single bed

One person

Bedding 1 x Queen size bed(s)
Views: City View or Patio or Courtyard View

Room

Standard King bed

2 persons

Bedding 99 x King size bed(s)
Views: City View or Patio or Courtyard View

Room

Standard twin room

4 persons

Bedding 45 x Twin bed(s)
Views: Courtyard View or City View or Patio

Room

Privilege King Room

2 persons

Bedding 40 x King size bed(s)
Views: City View or Patio or Courtyard View

Hotel location

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Germany

GPS:50.078563, 8.242863

+49 611 1620

+49 611 304599

WIESBADEN HBF

Railway station

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

APOLLO CENTER

Cinema district

Access: 500 m / 0.31 mi 6 min walk

ROEMERTOR

Historic monument

Access: 800 m / 0.5 mi 8 min walk

KAISER-FRIEDRICH-THERME

Sports centre

Access: 800 m / 0.5 mi 10 min walk

KRANZPLATZ - HEISSE QUELLEN

Other attractions

Access: 900 m / 0.56 mi 11 min walk

HESS. STAATSTHEATER

Entertainment/theatre district

Access: 900 m / 0.56 mi 11 min walk

THERMALBAD

Sports centre

Access: 2.4 km / 1.49 mi 7 min drive

NEROBERGBAHN

Tourist attraction

Access: 2.9 km / 1.8 mi 7 min drive

SCHLOSS BIEBRICH

Historic monument

Access: 5 km / 3.11 mi 13 min walk

SCHLOSS FREUDENBERG

Historic monument

Access: 5.1 km / 3.17 mi 11 min drive

Shopping district

Access: 100 m / 100 mi 1 min walk / 1 min drive

Taxi

0.4 EUR 0.4 EUR

hair dresser

Shopping district

Access: 200 m / 200 mi 2 min walk / 1 min drive

Florist

Shopping district

Access: 200 m / 200 mi 2 min walk / 1 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LILI RESTAURANT & LOUNGE

Non contractual photo

Bring along a good appetite and good friends. Our bistro serves hot and cold snacks and delicious light meals from midday to 10PM. You will also find a selection of Rheingau wines on our wine list.

LILI LOUNGE

Our bar is open from noon to midnight, with ample opportunity to unwind in peace or chat with friends or business partners. Our team serves beer, hot drinks and a wide choice of refreshments.

Pool

Non contractual photo

Please ask for the opening hours during your stay, seasonally changing

Fitness center

Non contractual photo

Our wellness & fitness area with heated pool and sauna invites you to linger and escape from the stressful everyday life.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 189

attendees

Configuration is not available for these requirements

- Height 3.25 m
- Theatre style 189 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 72 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 180 participants
- U-shaped Room 40 participants
- Board-room 42 participants
- Classroom style 72 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 30 participants
- Board-room 32 participants
- Classroom style 64 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.25 m
- Theatre style 126 participants
- U-shaped Room 24 participants
- Board-room 28 participants
- Classroom style 40 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.25 m
- Theatre style 126 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 28 participants
- Classroom style 40 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 80 participants
- U-shaped Room 24 participants
- Board-room 26 participants
- Classroom style 40 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.25 m
- Theatre style 66 participants
- U-shaped Room 18 participants
- Board-room 14 participants
- Classroom style 24 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 60 participants
- U-shaped Room 16 participants
- Board-room 16 participants
- Classroom style 32 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 60 participants
- U-shaped Room 16 participants
- Board-room 16 participants
- Classroom style 32 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.25 m
- Theatre style 66 participants
- U-shaped Room 18 participants
- Board-room 14 participants
- Classroom style 24 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.25 m
- Theatre style 54 participants
- U-shaped Room 16 participants
- Board-room 14 participants
- Classroom style 24 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 25 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 10 participants
- Classroom style 8 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
180 m²	3.25 m	189 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	72 participants	80 participants
162 m²	3 m	180 participants	40 participants	42 participants	72 participants	60 participants
127 m²	3 m	100 participants	30 participants	32 participants	64 participants	50 participants
120 m²	3.25 m	126 participants	24 participants	28 participants	40 participants	50 participants
115 m²	3.25 m	126 participants	Configuration is not available for this hotel	28 participants	40 participants	50 participants
99 m²	3 m	80 participants	24 participants	26 participants	40 participants	40 participants
65 m²	3.25 m	66 participants	18 participants	14 participants	24 participants	20 participants
64 m²	3 m	60 participants	16 participants	16 participants	32 participants	20 participants
63 m²	3 m	60 participants	16 participants	16 participants	32 participants	20 participants
60 m²	3.25 m	66 participants	18 participants	14 participants	24 participants	20 participants
55 m²	3.25 m	54 participants	16 participants	14 participants	24 participants	20 participants
35 m²	3 m	25 participants	Configuration is not available for this hotel	10 participants	8 participants	Configuration is not available for this hotel

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 1,366 reviews

TripAdvisor Rating 4.0/5 750 reviews

No AC

Lilli Couples - 4/10/2024 Confirmed reviews ALL

The service was great but the room was too hot to sleep in. There was no working AC and we left earlier due to these circumstances.

Liebe Lilli, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie aufgrund der Raumtemperatur nicht gut schlafen konnten. Wir bedauern die Unannehmlichkeiten. Die Klimaanlage im gesamten Hotel wurde am 5.4.2024 eingeschaltet und ist von jedem Zimmer aus selbst regulierbar. Unser Team an der Rezeption steht 24 stunden rund um die Uhr bei fragen zur Einstellung zur Verfügung. Wir würden uns sehr freuen, wenn wir Sie zukünftig noch einmal als Gast im Mercure Hotel Wiesbaden City begrüßen dürften, damit Sie sich von unserem gewohnten Service überzeugen können. Beste Grüße Saskia, Guest Service Team

Unhygienic and simply unclean

Alma S. Families - 4/6/2024 Confirmed reviews ALL

Your toilet and floors are not being cleaned to any respectable standard. Shocking.

Dear Alma, Thank you very much for your feedback. Cleanliness is our top priority. We deeply regret that we were unable to meet your expectations. We will promptly review your comments on the cleaning and thank you for your suggestions. We would be delighted to welcome you as a guest at Mercure Hotel Wiesbaden City again in the future, so that you can experience our usual service. Best regards, Saskia, Guest Service Team

well located

Anonymous Business - 4/5/2024 Confirmed reviews ALL

the lobby and breakfast was nice but the rooms were a little shabby. missed amenities for a four star hotel

Dear Barbara, Thank you for your feedback. We are pleased that you highlight the location and breakfast positively. Please excuse the condition of some rooms that require renovation. We are planning a modernization in the near future. We hope to welcome you back soon. Best regards Saskia, Guest Service Team

Neecure in Wiesbaden

Philippe H 3/30/2024 TripAdvisor review

How to begin. Big hotel with no customer service and with an attitude. Room not cleaned only every other day and if one want to have it cleaned, they charge 20 euros. Didn't use the parking but looks expensive. Also, if you want to use extra facilities such as the pool, it's another charge. The hotel is needed of serious renovation. Carpet in hallways have seen better days and the smell is quite bad. The room are spacious but the tired furniture and bathroom are not helping. Of course, the carpet in the room is filfith so wear shoes. The only positive point is the breakfast. It's good. If I would come back to Wiesbaden, I shall stay somewhere else. Nickels and dimes in this place.

Dear Philippe, We thank you for your feedback and deeply regret that your stay with us did not meet your expectations. We apologize for the inconvenience with the room cleaning and understand your frustration regarding the additional costs for the cleaning service. Our cleaning service every two days is part of our environmental program to conserve resources. The prices of our underground parking garage are based on the surrounding parking facilities in downtown Wiesbaden. Are you already a member of the Accor Hotels loyalty program "All"? As an All member, you enjoy various benefits, including a reduced daily rate for using the underground parking at our hotel. Simply speak to our staff about it during your next stay! We are aware of the current condition of some rooms and bathrooms. Following the successful renovation of our ground floor in 2018, with a total investment of around €7.5 million, we had planned to renovate the rooms in 2020. Due to the pandemic, the renovation has unfortunately been postponed. Currently, we are in discussions with construction firms to start the room renovation next year. We would be delighted to welcome you back to our hotel. Best regards, Saskia, Guest Service Team

Katharina Couples - 3/25/2024 Confirmed reviews ALL

Big room but a couple broken things that tried to get fixed but wasn't good and not perfectly clean especially in the bathroom

Dear Katharina, Thank you for your feedback. We hope you had a pleasant stay and regret the inconvenience caused by the defective items and cleanliness issues. We will certainly report the incidents you mentioned to the relevant department. We are aware of the current condition of some rooms and bathrooms. Following the successful renovation of our ground floor in 2018, with a total investment of around €7.5 million, we planned to renovate the rooms in 2020. Due to the pandemic, the renovation unfortunately had to be postponed. We are currently in discussions with construction companies to start the room renovation next year. We hope to welcome you back soon. Best regards, Saskia, Guest Service Team

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