Hotel - Mercure Hotel Wiesbaden City
Mercure Hotel Mercure Hotel

Mercure Hotel Wiesbaden City

4.0/5 663 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Sauna
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bike rack facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

The events area with six air-conditioned meetings rooms is available for business events and private celebrations for up to 200 guests. All rooms have plenty of natural light, WIFI and state-of-the-art event technology.

Mercure Hotel Wiesbaden City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Bach A 35 m2 3 m 25 0 10 8 0
Schumann B 55 m2 3 m 54 16 14 24 20
Schumann A 60 m2 3 m 66 18 14 24 20
Bach C 63 m2 3 m 60 16 16 32 20
Bach B 64 m2 3 m 60 16 16 32 20
Schumann C 65 m2 3 m 66 18 14 24 20
Bach AB 99 m2 3 m 80 24 26 40 40
Schumann AB 115 m2 3 m 126 0 28 40 50
Schumann BC 120 m2 3 m 126 24 28 40 50
Bach BC 127 m2 3 m 100 30 32 64 50
Bach ABC 162 m2 3 m 180 40 42 72 60
Schumann ABC 180 m2 3 m 189 0 0 72 80
    • Auditorium
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 235 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 family rooms
  • 24 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 1,971 reviews

Our guest reviews for
Mercure Hotel Wiesbaden City

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 663 reviews
Anonymous Couples - 13/08/2019 AccorHotels review
« good choice at a good location »

Everything went well with the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wenjuan F., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Selenski Guest Service Team

Harry D. Couples - 13/08/2019 AccorHotels review
« Clean, quiet and very comfortable room. »

We love this hotel. The room we had was perfectly quiet and spacious. The location is perfect - close to the railway station and close to the old town. The breakfast choice was very good too. We will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for your great review! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

David Couples - 12/08/2019 AccorHotels review
« Everything we wanted, lovely room, great location »

Nothing not to like - except why oh why did you provide plastic spoons for the complimentary tea and coffee? They warp with the heat and look so cheap, surely normal metal spoons are expected for a room and hotel of your callibre!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our house. We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. We are absolutely aware of the plastic spoon issue and already looking for a green alternative to correct this deficiency shortly. We hope to see you again soon. Kind regards Nina Selenski Guest Service Team

Nasser A. Business - 02/08/2019 AccorHotels review
« best hotel in wiesbaden area »

team very cooperative and enjoyed stay in luxury hotel quite , clean , within commercial district

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your recent stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Anonymous Business - 01/08/2019 AccorHotels review
« Convenient stay »

Regular visitor to the hotel. Experience was fine but breakfast was in a different room, so the scrambled eggs were cold. As a regular visitor it would nice to see the evening menu change more frequently. Staff were excellent, as always. No issues with my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your recent stay at the Mercure Hotel Wiesbaden City. Due to a harmless smouldering fire in an expansion joint in the restaurant ceiling we were forced to fall back on a convention room for breakfast. The plan is to go back in the restaurant around August, 11th. Thank you for your note about the evening menue from the viewpoint of a regular visitor, I will forward your note to our F&B Manager. We are already looking forward to your next stay. Kind regards Nina Selenski Guest Service Team

Robert G. Business - 03/07/2019 AccorHotels review
« Perfect location for our international sales conference »

Great service Perfect location Value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nina Selenski Guest Service Team

Koen Solo - 02/07/2019 AccorHotels review
« Great place to stay »

Mercure Wiesbaden Ciyt is one of the best Accor Hotels I have stayed at: nice rooms, spotless clean, friendly and competent staff at reception and breakfast. Pleasant temperature everywhere in spite of the unusual heat athe end of June / early July. Recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Selenski Guest Service Team

Anonymous Families - 15/06/2019 AccorHotels review
« less than former Crowne Plaza in service, convenience and quality »

I would extend stay there every year but no more. Front desk staff impersonal at best. Seem overworked and helpless to assist comfortably. No concierge, no luggage assistance anymore. unwelcome, poorly lit entrance. poor lighting, no washcloths and thin towel material in bathrooms. Sewer smells in the hallway and dirty carpeting. 3.50 Euros and a long wait for a cup of coffee, which used to be a friendly, included, welcome coffee machine in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joyce C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nina Selenski Guest Service Team

Shimon M. Business - 14/06/2019 AccorHotels review
« everything was ok. »

staying with you was very pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the great rating of our hotel. We are glad that you have felt comfortable in our house and we are looking forward to welcome you again soon. Kind regards Nina Selenski Guest Service Team

Philipp A. Families - 10/06/2019 AccorHotels review
« Comfortable and convenient »

This is my 2nd stay at this hotel so there were no surprises. It was fitting for the purpose of my trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for your great rating of our house. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Chris B. Couples - 09/06/2019 AccorHotels review
« Weekend in Wiesbaden »

Generally, very good. The buffet breakfast on Monday was not so good, though. Because there were very few guests, the turnover of food was not high. Perhaps when there are few guests, the hotel should switch to ordered food to ensure t is fresh (as Premiere Inns do in the UK).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. Your comments and information are very important for us as they are the only way to continuously improve our service and meet the expectations and wishes of your guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nina Selenski Guest Service Team

Kym Couples - 08/06/2019 AccorHotels review
« Wonderful stay, great location »

The staff was pleasant and very helpful. The accommodations were very pleasant. Breakfast was nice, pretty close to an American style that we miss from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Nina Selenski Guest Service Team

Victoria W. Business - 24/05/2019 AccorHotels review
« Height »

Everything was great except for the shower. I am only 4'10" tall and had an extremely difficult time getting in and out of the shower as the bathtub came up to my hip. Maybe best to have rooms for shorter people or place shorter people in a handicap room. Other than that my stay was good. Location is great. Breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. We are happy to hear that we were able to inspire you with our breakfast buffet. Thank you for your note about the problems for smaller people to get in the bathtub. We are starting the planning for the renovation of the rooms in the near future and such hints are very important for us. I already made a note in your profile, that we will provide you a room without bathtub on your next stay (if available, unfortunately we only have two rooms without bathtub at the moment). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Nina Selenski Guest Service Team

Sathis A. Business - 22/05/2019 AccorHotels review
« Mr Sathis a. »

The stay was ok. But the check in was slow. The 2nd day even the water bottles were not replaced . The Breakfast Buffet was very good tasty and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sathis a., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is nice to hear that we were able to inspire you with our breakfast buffet. The free water bottles in the room are a onetime service from our house per stay. It is for sure possible to order new ones with our room service team eyery time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nina Selenski Guest Service Team

Mpb Couples - 13/05/2019 AccorHotels review
« A short visit to Wiesbaden »

Check in was rapid and friendly. The room was not the one we usually had but in the same category (Upgrade). Diner was good and staff very friendly as well. We didn't had breakfast as not included in the rate (and for 21EUR too expensive). Almost everything would have been good if at 8 o'clock in the morning there wouldn't have been noise from the courtyard (scaffolding being put away quite noisely)...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the dismantling of the scaffold disturbed you. Fortunately, the renovation work on the roof is now almost complete and can no longer disturb the stay of our guests. We are looking forward to welcome you again soon. Nina Selenski Guest Service Team

Soha H. Business - 11/05/2019 AccorHotels review

Its was good except the air condition in the rooms need to be fixed for summer its not colling at all i had to call the maintinance when i arrived to fix it it should be the rooms ready for guests .upon arrival .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. h., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. I already informed our technicians about your note regarding the air condition, that they can check the system again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Nina Selenski Guest Service Team

Osama A. Business - 09/05/2019 AccorHotels review
« Wonderful »

Great and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Nina Selenski Guest Service Team

Anonymous Business - 29/04/2019 AccorHotels review
« Comfortable room, polite service »

The Mercure is very well furnished and comfortable. Rooms and public areas are clean, and employees are polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for your great rating. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Adam G. Business - 23/04/2019 AccorHotels review
« Nice hotel. Staff in bar and kitchen area are wonderful. Room too hot and can't cool »

Nice hotel. Staff in bar and kitchen area are wonderful. Room too hot and can't cool. Opening the window helped but the main road below is too noisy to sleep that way. Rooms need a proper cooling air conditioner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The renovation of our ground floor was completed at the end of 2017. The planning for the renovation of the rooms will start in the near future. In this addition, the air condition will also be renewed. I am sure you understand that not everything is possible at once. We hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Ramesh Business - 21/04/2019 AccorHotels review
« Was have good time »

Clean, room spacious and well organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

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