Hotel - The Sebel Xi Ning
The Sebel Hotel The Sebel Hotel

The Sebel Xi Ning

4.8/5 1,217 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHINESE PALACE MUSIC 3 m2 10 m 1180 250 250 720 63
CREEK 45 m2 3 m 0 0 16 0 0
SEA CLOUD 45 m2 3 m 0 0 16 0 0
VALLEY 50 m2 3 m 0 0 14 0 0
RIVER 57 m2 3.8 m 45 12 12 27 0
PEACE 72 m2 3 m 0 0 0 0 0
GREAT MOUNTAIN 84 m2 3.8 m 76 13 16 42 0
WHITE CLOUD 85 m2 3.8 m 76 14 18 42 0
THOUSAND PEAKS 88 m2 3 m 0 0 18 0 0
TRANQUILITY LANE 90 m2 3.8 m 76 13 16 42 0
PEACH GARDEN 120 m2 3 m 0 0 22 0 0
BALL ROOM ANTHEM 640 m2 7.8 m 710 140 140 500 35
    • Auditorium
    • Videoconferencing
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Each apartment ranges from 40sqm to 120sqm and comes equipped with kitchen amenities.

  • 197 rooms
  • 96 non-smoking rooms
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.8/5 AccorHotels Rating 1,217 reviews

Our guest reviews for
The Sebel Xi Ning

100% genuine reviews from our guests

Find out more
Anonymous Business - 30/09/2019 Confirmed reviews AccorHotels
« Very good stay »

Rooms is best, especially the gym center, top... staff are all freiendly

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的雅高经典卡客人: 感谢惠赐有关下榻 的宝贵意见。听到您对我们工作的肯定,十分开心。感谢您对酒店服务的认可, 感谢您的满分反馈。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 祝您生活愉快, 万事如意。 我们期待与您的再次相聚。 酒店宾客体验经理 Aileen Zhang

Anonymous Friends - 29/09/2019 Confirmed reviews AccorHotels
« Service is excellent. »

The staff is courteous and helpful with all our requests. An English-speaking staff member came to our hotel room to show us how to operate the laundry machine when we let them know that we could not read the Chinese instruction. When we made a request to purchase the Sebel branded umbrella in our suite, the manager graciously accommodated our request despite the shortage of this item.

Our hotel has responded to the review
Our hotel has responded to the review

Dear May , We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aileen Zhang

Anonymous Couples - 11/09/2019 Confirmed reviews AccorHotels
« very enjoyable »

overall it we truly enjoyed the stay,- the only point we did not like to much was the swimming pool,- not clean not good taken care of. ( Old men were spitting!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you for taking the time to tell us about your experience at the The Sebel Xi Ning. I am sorry that your experience for swimming pool did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aileen Zhang

V Solo - 09/09/2019 Confirmed reviews AccorHotels
« Great place to stay in Xining »

The location is great and decoration is fancy. Staff at the executive lounge were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的雅高白金卡客人: 感谢惠赐有关下榻 的宝贵意见。听到您对我们工作的肯定,十分开心。感谢您对酒店行政酒廊员工的认可, 您的满意, 我们的荣幸。 我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 祝您生活愉快, 万事如意。 我们期待与您的再次相聚。 酒店宾客体验经理 Aileen Zhang

J. H. Friends - 23/08/2019 Confirmed reviews AccorHotels
« 80% Satisfied »

Clean and cozy! Kind staff ! Close to big mall! 80% satisfied but I was so surprised that I could not stay at my reserved room which someone stayed the day before and did not check out. I was shocked that situation. I know was not the fault of hotel but the client. But I think if the manager empathized with us more, it would be better ;)

W. T. Families - 14/08/2019 Confirmed reviews AccorHotels
« great stay experience »

In such a soft and warm season, please accept my sincerely blessing and deep concern for you. I would like to convey in this letter my heartfelt thanks to you for the stay perfect experience in The Sebel Xi Ning . Now It's my honor to complete this survey: Beautiful environment,the best service of all my hotel stays,a delicious breakfast and an elegant lobby, all remind me of home. ln particular,I'd like to give my thanks to all your member they all gave me great service I felt the respect and kindness from Them. They're the best service I met,compared with the other when i experienced in other hotels. Throughout life,we rely on small groups of people for love,admiration,respect,moral,support and help.

Rosemary C. Families - 04/06/2019 Confirmed reviews AccorHotels

We always go here for birthdays and anniversaries because we get treated like Kong’s and Queens. Such a luxurious experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear distinguished guest, We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Aileen Zhang

Cy Couples - 31/05/2019 Confirmed reviews AccorHotels
« XiNing Sebel »

My hubsand and I were very happy that we stayed at The Sebel XiNing. There are many eateries near the hotel. There is a shuttle bus from the Xining Airport that goes directly to the hotel for RMB21. We like to stay in the Sebel because there is a washer in the apartment which is very spacious for 2 people. There are many varieties of food available at breakfast. Most of the food are freshly prepared, but I found that the most breads were very hard under the warmer. I highly recommend the Sebel Xining for its location and its facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Distinguished Accor Classic Guest , We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback, thanks very much for your time and kind words. It's happy to hear that Sebel brings you a comfortable and convenient stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And for bread quality, we also noticed that, and our pastry chef is working on it, we will assure that a high quality bread is presented. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Aileen Zhang

Jonathan T. Families - 29/05/2019 Confirmed reviews AccorHotels
« An unforgettable experience, extremely happy we chose Xining Sofitel. »

Our family decided to celebrate one of our child’s birthdays at the Xining Sofitel. From the moment we talked to Jeffer, the resident manager, we knew it was going to be a unique experience. The Sofitel team went to great lengths to ensure that our birthday girl felt special with cakes, balloons and hand-written notes. We had no idea that hospitality could be this personal and intentional. Our room was also upgraded, and we were gifted a chocolate cake and extra goodies. We are more than happy to have chosen Xining Sofitel for this special event.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Distinguished Guest J, We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. And happy birthday to your child. It's a great honor to have the wonderful time together with your family. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Jeffer and his team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Aileen Zhang

Wickee G. Couples - 05/04/2019 Confirmed reviews AccorHotels
« Economical price for high-quality service. »

It was nice

Janessa Couples - 20/03/2019 Confirmed reviews AccorHotels
« Great stay »

Special thanks to Mr Harlan li & his team..for his sharing, recommendations on places of interests, food and organized tour.. The hotel facilities and amienties has been great throughout our stay Thank you so much Janessa

George C. Business - 09/03/2019 Confirmed reviews AccorHotels
« Very Good Hospitality »

Lucas delivered great hospitality during my stay, which made my business trip running smoothly! Thank you Lucas.

Lancelot Couples - 01/03/2019 Confirmed reviews AccorHotels
« All great, except the kitchen »

Very comfy, amazing assistance by the Hotel staff . Nice bathtub, except that the kitchen stove utensils were quite inadequate for any cooking, which led to our breakfast being burnt. Other than that, everything was excellent.

Anonymous Friends - 11/02/2019 Confirmed reviews AccorHotels
« Good customer service and great amenities »

The English speaking staff are lovely- I don’t speak chinese so I don’t know about the rest! There was a Mexican manager who was very welcoming and helpful.

Philip T. Families - 27/01/2019 Confirmed reviews AccorHotels
« Hospitality at Highest Level »

I suffered a leg injury which was complicated by diabetes when I arrived in China. The pain was so bad that I had to be hospitalised. The General Manager Christoph and the Manager Jeffer from beginning gave me good support and guided me in my stay. I cannot imagine if I didn't stay in Sebel. In fact the year before I stayed at the adjoining Sofitel and was impressed by Laura's helpfulness and arranging for me to tour the outskirts of Xining and remembering that I decided to once again stay at Sebel. During my hospital stay in Xining, I had difficulty communicating in English with the Doctors. Jeffer visited me and helped crucially in that. He also assisted by getting me the needed medications. I felt that the care and concern showed by him was like that of a family member. I am back in Malaysia now and slowly recovering. It was very difficult to be injured in a foreign country and at the height of winter. Christoph, Jeffer made my experience and stay bearable. I cannot express my gratitude enough, and cannot imagine getting this level of care any where else in China or elsewhere.

Phoebe H. Couples - 27/12/2018 Confirmed reviews AccorHotels
« Staff are very kind and helpful »

Thought the room was very spacious and well equipped. Huge thank you to the staff, they were beyond helpful. We fell sick on the day of check out and our train was to depart late at night. We requested for late checkout and the GM called back to say we are welcome to stay until we are ready to leave and asked whether we needed any medicine or doctor. I also left my iPad mini at checkout and received an email from Lynn the guest relations manager. She quickly arranged for the iPad to be sent and was extremely diligent about it. Can’t thank her enough and the entire team for helping us out on both ocassions. They really went beyond their expectation to make sure we were ok.

T. L. H. Families - 11/12/2018 Confirmed reviews AccorHotels
« Wonderful stay. Staff were friendly. Good Service. Breakfast was not so good. »

My family and I enjoyed the big space in the room of the Service apartment. Enjoyed the swimming pool and the gym. But the breakfast was not so good, the food were cold especially the western food. Each food should have a steamer to make sure the food kept warm at all times. Holiday Inn has a very good breakfast.

张. Couples - 28/11/2018 Confirmed reviews AccorHotels
« 入住体验 »

The check-in experience was very good and the room was upgraded for free. The room facilities were complete and room service was in place. The service was very fast and professional.

K. Z. A. Families - 19/11/2018 Confirmed reviews AccorHotels
« Mr »

It was a pleseant stay. Cystal treat us very well with the detail guide and services.

Eying Friends - 11/11/2018 Confirmed reviews AccorHotels
« One Night Stay Is Never Enough »

The room is very spacious and confortable. We had a warm welcome by Crystal upon arrival and bid farewell by her as well on the next day. As we had late train on the next day evening, Crystal helped us to store the luggage after checked out and offer us to have at rest and drink at Executive Club lounge. Breakfast is awesome. There is variety of choices and it is very delicious. There are a few shopping mall or shops around the hotel (within walking distance) which is very convenience.

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