Hotel - Mercure Luxor Karnak
Mercure Hotel Mercure Hotel

Mercure Luxor Karnak

4.0/5 1,724 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week ALL WEEK
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

LUXOR CONVENTION5 km / 3.11 mi

Your meetings and events

Mercure Luxor Karnak Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Meeting Room 348 m2 7 m 0 0 100 0 150
    • Flipchart
    • Audio and video equipment
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel offers 325 rooms and 22 suites, all with peaceful garden view are fitted with air-conditioning, satellite TV, direct dial phone, minibar and safe.

  • 347 rooms
  • 110 non-smoking rooms
  • 50 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 474 reviews

Our guest reviews for
Mercure Luxor Karnak

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,724 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Haitham M. R. Business - 12/09/2019 AccorHotels review
« Mr. Haitham Mohamed R. »

it was quite perfect, except small things; 1- it take almost 1 hour to check-in my room (knowing that occupancy rate was not high at that time). 2- housekeeping issue which is directly solved. Overall it was unique experience i hope to repeat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haitham R., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Linda M. Couples - 10/09/2019 AccorHotels review
« Comfortable room and facilities »

We had a very enjoyable stay at what we considered an excellent hotel on a sightseeing visit to Luxor. If we could have made one change it would have been a better variety of menu in the restaurant. The snack bar and restaurant served the same food and with evening dining a wider variety would have given much improvement. The restaurant was vertually empty in the evening and we dined elsewhere due to poor choice of menu. I feel sure if more variety and quality were offered this would offer better dining experience as all staff were very helpful and the manager also took time to speak to us personally. Thankyou for a pleasant stay. We will return to Mercure Karnak when we return to Luxor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda M., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmed T. Solo - 07/09/2019 AccorHotels review
« Terrible »

I had an emergency and I needed to leave the hotel for few days and to be back to Cairo , I’m surprised to see that the hotel has checked me out by receiving this survey , that’s so awful, my stay 30 nights and is prepaid with points and cash , I got a confirmation from the rooms manager that it’s ok to travel for few days then return back to continue my stay, I said explicitly to the receptionist while delivering the key that I’ll be back to continue my stay after few days , this is not acceptable, if they check me out then I’m requesting a refund for this stay and a compensation for the inconvenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed T., Thank you for taking the time to tell us about your experience at the Mercure Luxor Karnak. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nicola K. Families - 16/07/2019 AccorHotels review
« Beautiful hotel, friendly staff but food very disappointing »

I was looking forward to buffet meals for lunch and dinner.... instead we got a choice of the very small menu, which is quite poor, twice a day. I understand why this is, but if I had of know, I wouldn’t of booked this hotel. Apart of the poor choice of food, the hotel & staff were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Nicola K., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Pascale Couples - 28/06/2019 AccorHotels review
« wonderfull stay »

We love the swimming pool. The situation along the Nil is wonderful. The diner was very nice, very testy. The personnel very nice also. The room is very nice also. We have a wonderful time in your hotel. To ameliorate : the breakfast . Not enough fruits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayaprudoo S., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ayman Z. Families - 21/06/2019 AccorHotels review
« Amazing place and amazing team »

Thank your for your warm welcome and great hospitality Special thanks for Mr Nashaat Al Hassani Mr Ahmed Moustafa Mr Sayed Sheta Mr Hassan Fahmy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayman Z., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dragan Friends - 19/06/2019 AccorHotels review
« Perfect stay »

Swimming pool is very nice, the hotel has a nice garden and very unique view towards river Nile. The area is very calm and secure. The staff is very hospitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dragan P., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Samah H. Business - 18/06/2019 AccorHotels review
« Mrs »

Hotel was nice staff are very good food is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samah S., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John T. Families - 05/06/2019 AccorHotels review
« Staff and the hotel was fantastic »

Staff were amazing they could not do enough for you. The hotel was great only thing is you can't get WiFi by the pool, my 15 year old daughter was not happy but we loved our stay and would definitely go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John T., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alan T. Couples - 03/06/2019 AccorHotels review
« Oasis »

Excelente! Hotel lindo! Um oasis a beira do Nilo

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akan T., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Angie Friends - 03/06/2019 AccorHotels review
« Well managed hotel »

This was the first time in this hotel. We preferred it to our previous hotels in Luxor Breakfast was very good Cleanliness was perfect ,( and our stay was during Ramadan !) Service and staff excellent. Nice free use of gym ,spa and sauna . Generally a very good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela L., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peter Friends - 01/06/2019 AccorHotels review
« Truly excellent »

A lovely time. Welcoming, comfortable, and a generally nice place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter L., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ch Solo - 30/05/2019 AccorHotels review
« Another Good Stay »

A very good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher H., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pm Couples - 24/05/2019 AccorHotels review
« Room for improvement »

Initially poor & concerning; however after a couple of false starts the team at the hotel worked hard, doing their best to ensure we had a pleasant vacation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul M., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hussein J. Friends - 21/05/2019 AccorHotels review
« Great place to relax »

The hotel was very enjoyable. The decor and layout are lovely, the staff is really great. I was very impressed by them. The food was good. The only flaw was in the air conditioning, which worked more as a fan than a real AC.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hussein J. John Gawad, We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beth Solo - 15/05/2019 AccorHotels review
« Great & could be better »

Some staff were super friendly & helpful, not so for all staff. The pool & grounds are amazing with helpful & friendly pool side staff. The rooms are a little dated & could do with some modernisation & updating. Grateful for the wifi in the rooms, now! Taxi driver did not stick to the set of fares as described in the hotel - perhaps calling it a ''guide'' rather than set fares might be more useful & telling visitors to agree a price before departure would also be good advice. My driver wanted to charge me twice what was listed in the hotel fares.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beth W., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jean K. Couples - 15/05/2019 AccorHotels review
« Yet another enjoyable stay »

Very comfortable beds in spacious Nile view room, friendly helpful staff and well kept gardens - what more could one ask?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony K., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alvaro O. Families - 15/05/2019 AccorHotels review
« Great staff, old building. »

It looks that the hotel wat a top of the line 20+ years ago, I noticed most of the buildings in Cairo and Giza are old and in bad shape. This in particular had great spaces but dirty/bad mantained finishings. Tha staff was always helpfull and with great service and attention. But the building was not meeting the staff's quality level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvaro O., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ali Z. Families - 07/05/2019 AccorHotels review
« Nice rooms and beautiful poolside and very near to the Luxor / karnak temples »

The dining room is gorgeous and the buffet breakfast and dinner was lovely. I will definitely visit again. The garden and poolside is very peaceful in the morning. We sat on the terrace outside the dining hall and watched the Nile river and pool while we had coffee. Overall it was a very relaxing experience. The hotel is charming and the room rate was quite good, even though it was a long weekend. Karnak and Luxor temples are very close-by so we got there before the hot sun could come up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali Heidar Z., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jeannette W. Solo - 01/05/2019 AccorHotels review
« Beautiful grounds »

Grounds beautiful. Staff and Hotel maintenance still needs some work. Check inns, area info, wireless and more. Lovely grounds. A gem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeannette W., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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