Hotel - ibis Styles Ulaanbaatar Polaris
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Ulaanbaatar Polaris Hotel

4.6/5 146 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast included in the price
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BARMASH0.3 km / 0.19 mi MON FRESH WAREHOUSE0.3 km / 0.19 mi TAVAN BOGD GROUP0.5 km / 0.31 mi VOLKSWAGEN CENTER0.55 km / 0.34 mi
EREL GROUP0.2 km / 0.12 mi SANDVIK0.4 km / 0.25 mi UNI C AND C0.5 km / 0.31 mi

Exhibition and convention centre

MISHEEL EXPO0.5 km / 0.31 mi

Your meetings and events

ibis Styles Ulaanbaatar Polaris Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOGD VIEW 38 m2 2 m 20 14 12 12 0
POLARIS 106 m2 2 m 90 36 24 40 48
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 95 rooms
  • 76 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 146 reviews

Our guest reviews for
ibis Styles Ulaanbaatar Polaris

100% genuine reviews from our guests

Find out more
Vl Business - 13/10/2019 AccorHotels review
« Great hospitality »

This is my third visit to this hotel, continue to find all the staff friendly and accomodating. They even packed a good breakfast for those of who checked-out early morning. The one thing they need to be aware of is the taxi service - although the front desk staff confirmed the fare with the cab company, the driver demanded almost double the price. Given the language problem, this became quite an unpleasant experience at the airport.

Jo J. Business - 02/10/2019 AccorHotels review
« I enjoyed my stay. »

The interior design of the room was colorful, I liked art works. Room temperature was so hot because of heating and air condition did not work at first night, and your workers told me it is not supposed to work during this season. Second day I figured out how to turn on the air condition and it was working fine. I guess your people just lied to me.

Mike Business - 30/09/2019 AccorHotels review
« Friendly and great stay. »

Fanstastic staff and service. Would highly recommend.

Thian H. B. Business - 23/09/2019 AccorHotels review
« Surprised and feel welcome »

The unforgettable moment is the GM Mr Park housekeeping himself . This is really impressed me and he made a role model to other staff to follow his leap . Beside front desk staff and house keeping staff are super attentive . I truly believe under leadership of Mr Park , they all bringing ibis standard to another level . Friendly , polite staff , well maintained amenities , good food in restaurant !! I will definitely pay a come back again for my next business trip at ulaanbaatar ! Well done ! Mr Park and team

Kd Business - 16/09/2019 AccorHotels review
« good »

pleasant

J. F. Business - 01/09/2019 AccorHotels review
« Everything quite good, nothing bad. »

Everything quite good, nothing bad, while something (food for breakfast) can be a bit better.

Sirataya Business - 26/08/2019 AccorHotels review
« The room is extremely comfortable »

The room is quite good. All the items are excellent. Except in the shower, hot and cold water is on the wrong side. (The red is cold but the blue is hot) Room service is good, as well. Breakfast is also great, however there are only a few choices.

Jerish G. Business - 04/08/2019 AccorHotels review
« Very Bad »

Aircondition not working properly Non smoking rooms available on checking Repeated issue last time also complained technitian repaired nothing changed. This time no complaint. Every day same breakfast not changes.. Making boring

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerish Mannoor G., Thank you for taking the time to tell us about your experience at the ibis Styles Ulaanbaatar Polaris. I am sorry that your experience did not meet your expectations. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunje, Front Office Manager

Anonymous Business - 02/08/2019 AccorHotels review
« i will definitely stay again if i have a chance to come back »

i will definitely stay again if i have a chance to come back

Anonymous Business - 30/06/2019 AccorHotels review
« very good »

friendly and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario Alfio S., Thank you for your recent stay with us. We appreciate your positive review and it makes us extremely happy. Your feedback and comments are the reward of our job. We are very much appreciating your brilliant feedback. Looking forward to welcome you again with our latest service and products. Sincerely, Sunje, Front Office manager

Ivyleetravel.com Couples - 21/06/2019 AccorHotels review
« wonderful stay in Mongolia »

Amazing experience for our short stay in Mongolia - truly friendly staff at front desk- Telsa. Please compliment on her great performance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chai Wei L., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another new visit with us. Sincerely, Sunje, Front Office Manager

H. Business - 11/06/2019 AccorHotels review
« Cost performance is upgraded. I Ask you a quick favor as mentioned below. »

It was nice arrangement of yours to get the breakfast sandwich, as we had to check out hotel at 5 o'clock in the morning to fly back to Japan. And the room rate was reasonable this time, though the rate was about 40% more last year. I cordially ask you a favor. My colleague Mr. Masayoshi Sedo also stayed at your hotel on May 19-22. He claims that he didn't received hotel receipt and now cannot get paid back from company the expence of his business trip. Though he asked last week to the staff of MM POLARIS to arrange re-issue of the receipt copy, he had not received one yet. Will you please check and issue the copy and send e-mail back to me or to Mr Sedo. His e-mail address is ; ma… As he shall be a long-lasting customer of yours, please help him. Thank you for your assistance in advance. Koji H./ TOLI Corporation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Koji H., Thank you for taking the time to tell us about your experience at the ibis Styles Ulaanbaatar Polaris. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, your feedback is very important to us. I hope you and Mr. Masayoshi Sedo received thier receipt. I sent it through email you provided. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunje.S Front Office Manager

Franky Business - 10/06/2019 AccorHotels review
« Clean hotel near to the airport »

Room is pretty spacious and clean, the gym is well-equipped, breakfast can have more variety of food. Hotel can offer reservation of car to the airport

Anonymous Business - 08/06/2019 AccorHotels review
« Just ok »

Very nice front desk agent, spoke English well. The hotel is nice and clean, but overpriced for what you get. The breakfast is good. On our last day, we departed early for a flight at 4:30am and the fire alarms were going off. No effort was made to stop the loud noise. I am sure other guests were angry as well. Also, there was no water or coffee offered in the lobby for guests who awake early for morning flights. Your hotel is near the airport, the main reason people stay there. You should offer coffee and water to guests who wake early. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen M., We appreciate you taking the time to post such a positive comments. It’s always great to hear that our guests enjoy themselves during their stay at Mongolia. As you mentioned we trained all new staff at several times in case of fire alarm goes on. We hope It will help us to avoid this kind of issue would happened to us in the future. We will highly attention to this case and thank you so much informed us in details. We look forward to welcoming you again in the near future in Mongolia. Sincerely, Sunje, Front Office Manager

Mayber Solo - 02/06/2019 AccorHotels review
« Clean and refreshing »

I love this hotel. The hotel is new and very clean. There is a nice fresh smell everywhere and it really makes a positive mind. Polaris is the correct name of the shopping mall attached to the hotel however the local people donot know Polaris they rather know the complex "near the Michel Expo". The location is not central. Centrum takes almost 15 minutes by car, however the airport is really nearby so you will not worry about transportstion to or from the airport. The staff is great, each of the staff deserve a special thanks-giving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murat A., Thank you for your stay and gave us valuable comments. We are still trying to increase our service quality. Your comments will be served us an encouragement and we will focus on our breakfast and its selection. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

S. Business - 16/05/2019 AccorHotels review
« good apart from the room temp is too hot »

Comfortable apart form the room being very warm, especially trying to sleep. Unable to cool room down with A/C so had to open window

Our hotel has responded to the review
Our hotel has responded to the review

Dear O'Neil S., Thank you for your time for sharing your experience at the ibis Styles Ulaanbaatar Hotel. It is always a pleasure to welcome you any time. we are welcome for any comments to improve the quality of our services in your future stay. By the way, we glad to say that AC is able to turned on. Because outside temperature is positive now. We are looking forward for your next stay. Sincerely, Sunje, Front Office Manager

Jerish G. Solo - 08/05/2019 AccorHotels review
« Good hotel for a peacefull stay »

Nice staff. well organized. Little concern about the toilets its smell bad during my last stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Jerish G. We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive any feedback. We are going to improve the quality of our services continuously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

Andy W. Business - 07/05/2019 AccorHotels review
« Another quick stop over. »

Reception staff were very receptive and responsive to my requests. It was around midnight when I arrived and the receptionist understood my need for comfortable rest and sleep. She quickly and efficiently made the necessary arrangements with fuss. My stay was, although very quick, restful, comfortable and the shower was lovely and hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew James W., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always great to welcome you anytime. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you for your loyalty and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

John Business - 22/04/2019 AccorHotels review
« Lovely hotel with great staff »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We always glad to welcome you in our hotel. Thank you for your loyalty and choosing us. Sincerely, Sunje, Front Office Manager

Mark K. Business - 14/04/2019 AccorHotels review
« Excellent Customer Service and Comfy Rooms »

The rooms where very clean, the beds where comfortable, and the staff was extremely friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sunje, Front Office manager

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