Novotel Suites Hanoi 4 stars

Customer review rating (ALL Rating) 4.6/5 670 reviews

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Description

Hotel extras

  • 15 minutes from downtown Hanoi & 25 minutes from airport

  • Buffet breakfast, international, local cuisine

  • 24-hour room service

  • 4 meeting rooms, convention space, & business centre on site

  • Swimming pool, fitness centre and sauna.

Our accommodation(s)

Hotel location

Novotel Suites Hanoi

5 Duy Tan Street, Dich Vong Hau, Cau Giay
10000 HANOI
Vietnam

GPS:21.030577, 105.785484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

The restaurant serves an international buffet for breakfast, lunch and dinner with live cooking stations. Exquisite Asian and Western cuisine in a trendy décor and chilled out ambiance.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  670 reviews

TripAdvisor Rating  4.5/5  202 reviews

not good

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

The soundproofing in the hotel is really terrible, I'm not sure if it's because there is a door between my room and the one next door. I can hear any noise they make in their room, without exaggeration.

Location to far from Old quarter

Customer review rating 5.0/5

Laurence M. Solo - Confirmed reviews ALL

I had great experience, the staff were fantastic, very helpful, courteous, respectful

helpful staff. support in good english

Customer review rating 5.0/5

Tony C. Business - Confirmed reviews ALL

first time in Hanoi. the hotel is neat and and good standard. Enjoy staying there.

Dear Mr. C., We are delighted to hear that you had a pleasant stay with us at Novotel Suites Hanoi. We strive to provide our guests with the best possible experience and it is great to know that we were able to meet your expectations. Thank you for choosing our hotel. Sincerely, Novotel Suites Hanoi Management

Very Hospitable Stay

Customer review rating 5.0/5

Vinayak A. Solo - Confirmed reviews ALL

I had a very amazing stay with Novotel Suites in Hanoi. Ms Thao gave me a very warm and informative welcome on my first day. The welcome drink was very tasty and refreshing. The room was clean, spacious and had an amazing view, the location was really great. The food which I ordered was really delicious and room service was great. Rooms were cleaned daily as requested. Check out experience was also warm and great with Ms Hang helped me assisting with my luggage and provided some useful insights for my further stays in Vietnam. Kudos to Ms Thao, Ms Hang & all the team members. Keep it up!!

Dear Mr. Vinayak Sanjeev A., Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Suites Hanoi. We are delighted that you had a pleasant experience with our location and staff's service were up to your expectations. At Novotel Suites Hanoi, we strive to ensure that all of our guests have a comfortable stay and it is encouraging to hear that this was achieved during your visit. Thank you again and we look forward to welcoming you back soon. Best regards, Novotel Suites Hanoi Team

Nice

Customer review rating 4.5/5

N. T. S. Families - Confirmed reviews ALL

It’s nice for the room and breakfast as well.

Dear Mr. S. Truong N., Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Suites Hanoi. We are delighted that you had a pleasant experience and that our cuisine, room size, good staff were up to your expectations. At Novotel Suites Hanoi, we strive to ensure that all of our guests have a comfortable stay and it is encouraging to hear that this was achieved during your visit. Thank you again and we look forward to welcoming you back soon. Best regards, Novotel Suites Management Team

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Other web-users rate our hotel

  • 95 reviews 7.6/10 Location
  • 199 reviews 9.1/10 Room
  • 307 reviews 9.1/10 Service
  • 98 reviews 9.5/10 Cleanliness
  • 91 reviews 8.7/10 Breakfast
  • 33 reviews 9.4/10 Vibe
  • 32 reviews 6.1/10 Value

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