Hotel - Grand Hotel Villa Igiea Palermo - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Grand Hotel Villa Igiea Palermo - MGallery

4.0/5 2,027 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Solarium
  • Babysitting on request
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 24:00
    • Opening hours : Week-end 07:00 - 24:00

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Whether for seminars, conferences or incentive events, the MGallery collection is an exceptional setting for your meetings and events. The modern facilities available ensure you have a unique experience and a successful meeting.The Basile Room, beautifully renovated byErnesto Basile and decorated by painter EttoreDe Maria Bergler, can accommodate up to 120guests.

Grand Hotel Villa Igiea Palermo - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
3. PETIT BOUDOIR 43 m2 3 m 20 10 12 10 20
4. SALA BIBLIOTECA 48 m2 4 m 40 20 18 20 30
1. SALA BASILE 131 m2 8 m 120 50 42 60 80
6. DONNA FRANCA FLORIO 209 m2 5 m 0 0 50 0 100
5. BELLE EPOQUE 250 m2 5 m 200 50 70 110 300
2. SALONE BELMONTE 297 m2 0 m 500 100 0 200 200
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding co-ordinator
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.Enjoy the luxury of times gone by while still surrounded by modern comforts. Our Suites boast a sea view, and drapes and flock wallpaper in warm colors. They are perfect for a romantic getaway or a business trip.

  • 121 rooms
  • 19 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Pay per view channel(s)
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 498 reviews

Our guest reviews for
Grand Hotel Villa Igiea Palermo - MGallery

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,027 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Stephan O. Couples - 03/09/2019 AccorHotels review
« Mr »

Rooms old and hotel very ill maintained. Food not at all up to standard! Price quality relationship really very bad ! I have around 4000 nights in hotels so far and this was one of the very worst ones .

Saima C. Families - 23/08/2019 AccorHotels review
« Not pleasant »

We were not satisfied at all with our stay at Villa Igiea. We stayed at M Gallery Hotels before and we were very excited to stay at this one but it was a completely different experience. The staff was not pleasant and dedicated. We were begging for some attention and we only got instructions since we arrived rather then attention. The restaurant is too snobby with a dress code but at the same time we were surrounded with cats!!! This was very disappointing! The cats were even climbing on the chairs asking for food and clients were feeding them. I must say this was shocking to me. We had a terrible night of sleep as the mattresses were hard like wood! Even Sheraton Hotels have much better beds and comfortable mattresses. The quality of the towels is not great and seems old.

L. Couples - 19/08/2019 AccorHotels review
« Wonderful stay »

Perfect everything was great start to finish

Giovanna Couples - 16/08/2019 AccorHotels review
« Romantic exquisit experience »

I stayed on night with my husband, for hia birthday. We got an upgrade to a wonderful suite with a very large terrace with sea view. I loved all the amenities, especially the coffe in the room and the Ortigia toiletries.

Anonymous Families - 15/08/2019 AccorHotels review
« Old, over priced, unfriendly - not a five star hotel. »

Upon arriving the the outside appeared nice, the inside is not. I don’t believe to have ahistorical hotel, you need the original carpet, upholstered furniture, beds and linens. The hotel staff is unfriendly and the area the hotel is located is unsafe and very dirty. The food was the only plus to the hotel. We only stayed one night due to the poor conditions, we had to pay for all 3, I am a Marriott member that travels for business all the time and never have been charged for checking out early. This is not a 5 star hotel.

Jean-marc H. Friends - 13/08/2019 AccorHotels review
« The Grand Hotel Villa Iglia Palmero - the only hotel to stay when visisting palermo »

From the moment we arrived the doorman and the guest check in experience was efficicient, friendly and enjoyable. We were immediately shown to our room, where everything was perfect.

Anthony Business - 12/08/2019 AccorHotels review
« Nice property, great staff, but air conditioning and wifi were barely functional. »

I enjoyed the hotel in many respects, but he wifi was spotty and often so slow that it unusable--and I paid for the Premium wifi. Also the air conditioning was very poor. On the other hand, I love the outdoor dining for breakfast, dinner and the bar. Very, very nice. And the staff throughout the hotel are amazingly attentive, friendly and eager to please.

JayRoSyd Couples - 07/08/2019 TripAdvisor review
« Excellent Hotel »

The hotel is set in beautiful surrounds of manicured gardens, the water frontage and sea view. Some perimeter streets (beyond the control of the hotel) are less pristine. Would recommend transportation into the city centre. Be mindful of cab drivers inappropriately increasing tariffs. The hotel features superior old world charm, room walls detailed with beading only seen in opulent buildings. Original period marble benchtops in our luxurious room were in perfect condition. Some timberwork on windows & architraves require attention. The hotel has excellent staff and service. The breakfast is also very good. I would be very happy to stay in this hotel when visiting Palermo again.

S. R. Families - 06/08/2019 AccorHotels review
« Absolutely amazing! »

This was one of the nicest hotels I have ever stayed at- we were thrilled and wish we had booked more nights!

Anonymous Friends - 05/08/2019 AccorHotels review

I booked a room with sea view, but I had a small window and you had to turn your head to see the sea. I asked for a room change, but none were available. While I did receive a 10% discount, it was still considerable more than my family members' room with no sea view.

Anonymous Friends - 05/08/2019 AccorHotels review
« Expectations Not Met »

Checked into the hotel and the front desk agent mixed up my reservation with my friend's reservation. Both reservations were made independently and through different channels. I was a single and received a room with 3 beds and my friend had a double and received a room with two beds pushed together. At checkout, my folio has my name and incorrect room number. Same for my friend. As I was preparing to checkout, I attempted to contact the front desk, concierge, operator multiple times for luggage assistance and could not get any answer. I dragged my two heavy suitcases up the stairs myself. Truly disappointing experience and will not recommend.

Gary L. Families - 30/07/2019 AccorHotels review
« Good but flawed »

The hotel and grounds are beautiful. The staff and service was excellent. The bathroom had many problems-shower leaked which left much water on the floor, the shower drain clogged, the toilet would run continuously and left a smell. The internet was terrible. A hotel in this price category should never have these flaws.

Suresh S. Families - 18/07/2019 AccorHotels review
« Fantastic staff, but physical property lacking in a number of areas »

Overall, we enjoyed our stay - very much infact - I would probably score it 6.5 but the scale above does not allow it. The real gem of the experience was the staff - in particular, Philip in Concierge, Rosanna and Hazen in the F&B sections - were the icing on the cake. They made us feel very welcomed and went over and above to help us enjoy our visit. They were wonderful and it speaks volumes of the service levels. The downsides were primarily related to the property itself - the rooms were very dated, and air-conditioning was severely lacking - making sleep so very uncomfortable to the point of suffocating at night, and the afternoon dining options (pool side bar) lacked very simple solutions like stand fans with cooling mist to just keep the air circulating. That made dining in the afternoon heat so uncomfortable. We felt so very bad for the staff who were in tie and full gear, sweating away under the heat (which could also pose a hygiene / health issue). These were simple things that could be fixed easily we think. The gym was ok - but could use a much better upgrade of equipment as the property has space for it.

Anonymous Business - 18/07/2019 AccorHotels review
« AC not working. Sink clogged. Lousy service. »

Air-conditioning in our room had only one setting though the controls showed many. It was always too hot in the room. Hotel employees said that’s just the way it is. One night they brought us a fan and when plugged in the fuse blew and we lost power and AC for some time. The sink was clogged and disgusting and the hotel staff seemed generally overworked as if there were not enough employees to cover the shift. I hope Sofitel drops this hotel from their profile as it is not worthy of the endorsement of Sofitel.

Chariot D. Couples - 13/07/2019 AccorHotels review
« A three star hotel in a five star setting »

The room was more for staff than for guests, the view of the port was at the edge of the port where tenders and trash are in plain sight. The key cards were not pre-demagnetized so we had to walk back to the reception to get into our room, twice, once late at night and the next morning after a swim. The setting and gardens and pool are lovely. Overpriced for an auxiliary room adjacent to the main building in the annexe - to avoid.

Brenda Families - 12/07/2019 AccorHotels review
« Good Hotel but surrounding area not so good »

Good junior suite but small bathroom let it down. Staff mostly friendly and attentive. Stayed for 7 days and would have liked to see change on menu in Terrace Restaurant in the period. Hotel has great aspect but area surrounding it is very run down.

Grw Couples - 09/07/2019 AccorHotels review
« Super relaxing experience »

A thoroughly comfortable stay in a grand dame of an hotel. The location was perfect and the sea view room gave excellent views of the marina. Although a little dated the room was well furnished, bed comfortable and good linens. The breakfast buffet had an excellent selection of items and the location for breakfast was just perfect.

Michel Families - 03/07/2019 AccorHotels review
« Second visit - Wonderful room »

Our first experience at Villa Igiae was some 25 years ago. Because we had wonderful memories of our stay then, we decided to get back, as we intented to visit Palermo once again with our daughter this time. Once again we enjoyed a very pleasant stay and hospitality was great. Our room was very comfortable and had a great view over the bay of Palermo. All staff members showed an excellent performance, with special mention for the housekeeping lady on our floor. She was really top. Congratulations!

Alvaro Families - 03/07/2019 AccorHotels review
« Very comfortable »

Excellent service; facilities need to improve; excellent breakfast.

Anonymous Friends - 25/06/2019 AccorHotels review
« the hotel was very old and in need of painting and repair »

This hotel is not a 5 star hotel. It needs a lot of repairs and painting. The rooms looked old and the paint was coming off the windows and the air condition was dirty. However, the breakfast was good as was the restaurant service.

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