Hotel - The Park Lane Hong Kong - A Pullman Hotel
Pullman Hotel Pullman Hotel

The Park Lane Hong Kong - A Pullman Hotel

4.5/5 2,246 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air-conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 19 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

APPLE1.2 km / 0.75 mi BMS0.09 km / 0.06 mi CITIGROUP3.6 km / 2.24 mi COLGATE0.5 km / 0.31 mi GOLDMAN SACHS3.6 km / 2.24 mi KERING0.5 km / 0.31 mi PWC0.5 km / 0.31 mi
BAYER1.9 km / 1.18 mi CITIC GROUP2.4 km / 1.49 mi COFCO0.5 km / 0.31 mi ELI LILLY0.09 km / 0.06 mi HSBC3.2 km / 1.99 mi LVMH5.7 km / 3.54 mi WAL-MART0.09 km / 0.06 mi

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.

The Park Lane Hong Kong - A Pullman Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHURCHILL ROOM 1 30 m2 2 m 30 15 18 12 12
CHURCHILL ROOM 2 30 m2 2 m 30 15 18 12 12
CHURCHILL ROOM 3 30 m2 2 m 30 15 18 12 12
CHURCHILL ROOM 4 30 m2 2 m 30 15 18 12 12
PARK LANE ROOM 1 43 m2 3 m 25 12 14 15 24
PARK LANE ROOM 2 52 m2 3 m 40 21 20 33 36
HARBOUR WEST 62 m2 2 m 60 18 18 45 48
PARK LANE ROOM 4 64 m2 3 m 50 30 26 36 48
HARBOUR EAST 83 m2 2 m 90 24 28 54 48
PARK LANE ROOM 5 90 m2 3 m 90 36 32 63 72
PARK LANE ROOM 3 91 m2 3 m 90 42 38 63 72
HARBOUR EAST + HARBOUR WEST 144 m2 2 m 150 48 48 90 96
CHURCHILL ROOM 165 m2 2 m 150 54 48 81 108
HABROUR & WINDSOR 213 m2 2 m 210 48 48 144 132
CHURCHILL +3 +4 223 m2 2 m 210 54 48 105 132
PARK LANE ROOM 1-5 340 m2 3 m 295 0 0 207 240
ROOFTOP GARDEN 350 m2 2 m 0 0 0 0 72
HABROUR+WINDSOR+ROOFTOP GARDEN 603 m2 2 m 318 42 48 144 204
WINDSOR 613 m2 2 m 318 48 48 144 204
    • Screen
    • Soundproof
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 818 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 30 connecting rooms
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air-conditionning with individual remote
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.3/5 AccorHotels Rating 9,798 reviews

Our guest reviews for
The Park Lane Hong Kong - A Pullman Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,246 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Pat Couples - 10/09/2019 AccorHotels review
« Comfort stay »

Great Location, clean and nice room. The only complain is the TV remote is not sensitive at all.

Alan Couples - 10/09/2019 AccorHotels review
« Amazing stay »

We had an amazing experience when we were staying in Hong Kong with your team.

Jane Business - 10/09/2019 AccorHotels review
« miss »

it is overall a pleasant stay. unfortunately the shower and water flow in bathroom was very poor, black colour stuffs kept coming out from the faucet while using bathtub. not enough seatings apart from sitting on the bed, better to provide 1 more arm chair.

Jenny Business - 10/09/2019 AccorHotels review
« Average. Good location. »

Overall is fine. But the color of the lighting is too white and bright, it’s better to be able to dim and in warm color temperature. The breakfast is above average.

Dwi W. A. Business - 10/09/2019 AccorHotels review
« Love it »

For quest services very polite and helpful, for the bedroom is clean and would love to stay again

May W. Business - 09/09/2019 AccorHotels review
« Plesantly Comfy »

Speedy Check in even with my request for an upgraded room for the Victoria Park view.

David L. Business - 09/09/2019 AccorHotels review
« good experience with the hotel »

clean and quick check in.

Vicky C. Couples - 08/09/2019 AccorHotels review
« Excellent! »

We had a great room service as well as the service from the staff working in the function room during our wedding banquet. But there are several instances where we find the people at lobby are not warm and proactive enough as my hubby experienced some hiccups when he was trying to park his car at the hotel lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicky C., Thank you for your kind review of our hotel. We are glad to hear that you enjoyed your stay with us. Rest assured your feedback on our Concierge services are well noted and have shared with the team to review for improvement. Congratulations to you again on your wedding and it is our hope to having you both back again for more celebrations in the future. Sincerely, Guest Experience Manager

Jason L. Business - 04/09/2019 AccorHotels review
« Comfortable »

Wonderful

Cynthia Families - 04/09/2019 AccorHotels review
« Friendly service, adequate room, central location. »

I was under the impression that the rooms were recently updated as I was supposed to have a premium deluxe room with park view. The room I received was not updated. It lacked adequate electrical/usb outlets. NO hairdryer or outlet for it in the washroom and no USB plugs/docking station near the bed? Really? I had to blow dry my hair outside bathroom and use my own USB plugs. The washroom lighting was dark. Could not find adequate lighting to do makeup anywhere. Even the safe looked like it was 30 years old. The tub with a shower curtain is an outdated look. We kept tripping on the lip between the washroom and carpet floor. Not really impressed for what I paid. I was in a premium family room with park view for the first three days on a lower floor and it was way better than this room. The family room had glass shower door, hairdryer in washroom, better lighting, updated electrical, usb plugs, hardwood floors, etc. The breakfast buffet could also use more variety on different days. We got bored of the food after day 3, although it was mostly really good food. Otherwise, the hotel workout room, lobby area, restaurants, location and staff were great. Please update your room if you are charging for premium deluxe.

Jean Business - 03/09/2019 AccorHotels review

There are sofa, breakfast, good environment in Holiday Inn with lower price 700+. As a hotel, Pullman decoration inside room and service is not consistent with its high price. What's more, I lived in Pullman for several night in Indonesia, it is super high class and greater than the one in Hong Kong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean, Thank you for taking the time to share your recent experience with us. We are sorry to read that your stay did not meet your expectation, please accept our sincere apologies. It is our pleasure to inform you that our hotel is undertaking an upgrade of facilities which includes guestrooms, function spaces and Executive floor as part of our consistent reinvigorate commitment of our guests' experience. We appreciate your sharing your concerns as guests satisfaction is our utmost priority. We do hope to have the opportunity of welcoming you back again for a much-enhanced experience in the near future. Sincerely, Guest Experience Manager

Robert J. C. Solo - 03/09/2019 AccorHotels review
« I had no reservation, I walked in, front desk treated like a VIP.... FANTASTIC ! »

It was great, brief stay but great

William C. Couples - 03/09/2019 AccorHotels review
« noisy environment with poor service as stayed in executive room »

i check in at nearly 2p.m., the reception was telling me another staff will explain to me the changes on my room, i was not aware anything and the one who serves me doesn't explain anything. as i'm not aware, i didn't ask during the check-in service. i was telling her i want to stay on a high floor, but i was arranged to stay at 21/F only. i was asking her for harbor view on my room, she said yes, but the fact is i can see the harbour view only if i came to very close to the window with narrow view. in fact, i'm expecting i can see the harbor on the bed. i'm extremely dissatisfied on this accommodation, i was playing a standard rate before the political issue in hong kong, i'm taking my life at risk to stay in this hotel on 31st Aug at night very police shoot and citizen block the way to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr c., Thank you for taking the time to share your recent experience with us. It is saddened to read that your stay did not meet your expectation, please accept my sincere apologies for any shortcomings and inconveniences caused to you. Your feedback is much appreciated for us to target specific areas for improvement. Again, we are sorry that on this occasion we failed to meet your expectation and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Dl Business - 02/09/2019 AccorHotels review
« great »

staff friendly, helpful, great service

Julie L. Couples - 01/09/2019 AccorHotels review
« Great location...club room being renovated so a bit disappointing but staff were lovely. »

We are accor platinum members so chose because of club room so a bit disappointing that it was closed however afternoon tea and evening canopies were still very pleasant in the restaurant. Breakfast was lovely with many choices. All staff were lovely and helpful. Great location..only wish there was a swimming pool. Overall a lovely stay.

Anonymous Business - 01/09/2019 AccorHotels review

Helpful staff - in room facilities can be improved

Janet Couples - 01/09/2019 AccorHotels review
« Great Hotel in Great Position »

My partner and I stayed for 3 nights in this lovely, well positioned hotel. We were surrounded by shops, restaurants and a station was very close by. As Accor Le Club members, our check in was handled courteously and efficiently and we were delighted to be given a room straight away as we had been flying all night. We were also given a very late checkout to accommodate a late flight departure ... most appreciated. Our room was modern, spacious and very quiet. We had dinner in the restaurant on the top floor one evening and were delighted with the wonderful view of the harbour and city lights. We were so pleased that we chose the degustation menu as it was outstanding, everything was absolutely delicious. The rooftop bar also provides great cocktails with spectacular views. Overall we found the staff to be friendly, courteous and very helpful which certainly helped to make our stay very enjoyable. We would definitely return.

C. C. L. Couples - 28/08/2019 AccorHotels review

Good experience especially for upgrading to the Executive floor, nice restaurant on first floor and gym room facilities.

Marcus Business - 26/08/2019 AccorHotels review
« Noise »

The room(1211) is near the lift, and it is too noise.

Anonymous Couples - 26/08/2019 AccorHotels review
« Overwhelming fragrance made it difficult to enjoy the hotel »

The room and location were great, but the constant perfuming was unpleasant. It made the lobby difficult to enjoy and made my fiancé and I generally just rush to get to our room. We’ve never had a problem like that before with other hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are sorry that your experience was negatively impacted by the hotel fragrance. Please accept our apologies for the inconveniences caused to you. Your comments have been taken on board and will review to make the needed adjustment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

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