Hotel - The Galata Istanbul Hotel - MGallery
Mgallery Hotel Mgallery Hotel

The Galata Istanbul Hotel - MGallery

4.0/5 348 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Italian
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-00:00
    • Opening hours : Week-end 0:00-00:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

The Galata Istanbul Hotel - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Board Meeting Room 32 m2 2 m 0 0 20 0 20
KUBBE MEETING ROOM 80 m2 6 m 50 20 20 40 50
    • Flipchart
    • Indoor and Outdoor facilities
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 83 rooms
  • 50 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Baby bed
    • Computer
    • Minibar
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 431 reviews

Our guest reviews for
The Galata Istanbul Hotel - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 348 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
joannecD9359ID Solo travel - 20/08/2019 TripAdvisor review
« Good location but quality could improve »

i stayed here for 5 nights. the location is excellent, being close to the galata tower, galata bridge, and walking distance to eminonu. just 4 tram stops to the sultanahmet area. if you're arriving by the airport shuttle bus, a short taxi ride (about 15-mins) will take you to the hotel. the check-in process was relatively efficient and ambiance of the lobby was inviting. the rooms were clean, had a pleasant smelt, and a generous window for natural light. but be cautioned - the room doors cannot be locked from the inside (the lock didn't work and there was no chain lock) but reception assured me 'rooms can only be assessed with a card key'. breakfast option was decent although the variety remained much the same every day. now, the downside - the rooms are quite small - fits a king-sized bed with a TV console - and that was a standard/deluxe room. if you're travelling as a family, book the larger rooms which some have a terrace. also, housekeeping service leaves room for improvement. i had a DND sign placed on the outside of the door (since the door couldn't be locked inside), yet despite this, housekeeping rang the bell once and entered without hesitation. i was in the bathroom getting ready for a shower. you can imagine my shock and surprise! housekeeping seemed apologetic and provided me with extra toiletries. duh. also, towels were mysteriously dissapearing during my stay. first the face towel was removed. then the hand towel. then the floor towel. were they removing them because i was 1 pax? seems strange to me. overall, the m gallery galata was a pleasant stay. i enjoyed the proximity to places of interest.

Anonymous Couples - 18/08/2019 AccorHotels review
« Noisy »

Room 1201 was noisy as beside the air conditioning unit for the whole hotel

MohsinMughal Family - 16/08/2019 TripAdvisor review
« The Galata Istanbul Hotel - MGallery »

Stayed here for the second time along with my 2 kids, A very nice property right in the heart of istanbul with nothing being too far, situated in close proximity to the galata tower, karakoy tram station is only a 10 minute walk away which can take you to Sultanahmet are in minutes ., Beyoglu funicular is a 5 minute walk away taking you straight to istiklal street The hotel offers extremely comfortable rooms with great amenities including a historic Hamam as well, The rooftop bar offers splendid views of the golden horn. Food at the Anton Peran restaurant offers a good variety with surprisingly good rates for a on hotel restaurant. The breakfast selection was huge offering something for everyone to enjoy However the splendid property and location aside what truly won my heart over was the fantastic customer service, Right from check in to check out we felt like we were staying at home with every member of the staff seeming as our family, extremely courteous and welcoming. My daughter fell sick during our trip and the entire staff went to their lengths to provide us with whatever we needed and lended a helping hand with things like finding a pharmacy or a doctor etc, And their constant checkups to ask if she’s feeling better simply wrapped the entire experience up with a silver lining, A special mention to Baran from the front desk who took it upon him as his duty to look after us, We have never received such impeccable service in any hotel worldwide so far, Will definitely be coming back here to stay, Highly recommended to any travelers going to istanbul for a vacation weather they be a family, couple or individuals

Sung H. G. Families - 07/08/2019 AccorHotels review
« Clean room, good service »

first room was so small, so I asked to front then they change our room bigger. Room was nice and clean, smoking terrace was perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sung Hun G., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nisakorn Couples - 04/08/2019 AccorHotels review
« Great! »

2 nights in Istanbul with Galata MGallery. The location was nice and all staff were friendly. Except before checking out time one staff knocked our room door to check minibar which I never experienced from anywhere else before. He should have waited until we went down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nisakorn I., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ghada E. Friends - 03/08/2019 AccorHotels review
« Awesome stay »

We totally enjoyed our stay. Front desk personnel was very helpful with any question. Breakfast buffet was delicious every single day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ghada E., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Belal E. Friends - 31/07/2019 AccorHotels review
« Great customer experience interacting with the staff »

Clean, professional, contemporary, friendly, helpfull, no hassle, great views, excellent price-quality ratio. Overall very good experience. Can only say good things about this hotel. Will definitely consider it again next time we're in Paris. Keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belal E., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dilip M. Business - 21/07/2019 AccorHotels review
« A wonderful stay! »

My wife and I stayed at the Galata hotel from 8-12 July and were extremely happy with our stay. The breakfast was excellent with lots to choose from and the staff at the breakfast were also warm & friendly. The receptionist Mr Brian was kind and cheerful, our room was cleaned by Ms Naemat and she did a great job, the therapist Mr Mehmat at the hamam was very polite and gave great service. All and all a very satisfying experience just wish that our room had a better view. We keep coming back to Istanbul for work and would love to stay here again. Dilip M Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dilip Narayandas M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anmar Solo - 14/07/2019 AccorHotels review
« pleasent stay »

nice and comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anmar A., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bill Solo - 14/07/2019 AccorHotels review
« first time in Istanbul »

The hotel is location in the banking district and is in fact is an old bank building. I recommend using a private guide for a one or two walking tour of this wonderful and exciting city. The hotel facilities and staff are very nice and accommodating. The location was only a ten minute walk to the River Bosphorus where you must visit in the evening for drinks or small dinner. You just sit there watching all the people, ferry boats, and the excitement of the city. Super experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear William M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sarah W. Friends - 13/07/2019 AccorHotels review

Loved the view of the room. However the breakfast was a disappointment. Didn’t much like the staff. The lady at the breakfast area was rather impolite. The only person who was helpful was Furqan at the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah W., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sue Friends - 13/07/2019 AccorHotels review
« Disappointing hotel »

I chose this hotel because of its proximity to the river, the terrace “where you can relax with a drink” and the proximity to sights of Istanbul. No where on the hotels website does it mention a nightclub that has deafening music till 3am and does not allow any kind of relaxation on the terrace. A late afternoon visit to the terrace was greeted with disapproval, as was the request for a drink. Recent reviews mentioned the additional fee for a 2nd person in the room, a fault of the hotel booking site, not mine. An extra 30 euro was requested for second breakfast, a very high amount for breakfast, other patrons have reported the same. Other rooms in our party were requested 15 euro per person extra, suddenly half the price. The shutters in our room allowed no darkening of the room with streetlights directly out our windows so if you need darkness to sleep don’t stay here. At 180 euro per night for a room, I want a refund. Previous responses from management stating “ we will note your preferences next time and move your room away from the party noise” are just not good enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue anne A., We would like to express our regret that we could not meet your expectations. On the other hand, the stated amount of 30 Eur is not a breakfast fee but second person fee of your reservation which was booked as single occupancy. Regarding the light isolation of the room window have also curtains along with the shutters which increases the light isolation. As we stated before we are sorry not to make you satisfied with the service, we could offer your to load 1500 point to your Le Club Accor card. Sincerely, Sezgin Adalı General Manager

Vicky X. Couples - 08/07/2019 AccorHotels review
« A very comfortable stay in a great location »

Very helpful and friendly staff ready to help us with anything we needed. The rooms were very clean with a really nice view of the Galata tower. Very convenient location of he hotel close to all the main attractions and the tram station. The club was a really nice choice for drinks and the breakfast buffet had everything we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear vasiliki X., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Martin R. Families - 08/07/2019 AccorHotels review
« Dr Martin R. »

The location is excellent, the property is clean, efficient and comfortable I would certainly recommend to others. Staff were courteous, helpful and always available for support, very nice indeed. We took three rooms for the Family stayed for a week and thoroughly enjoyed the experience. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin R., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

K Couples - 07/07/2019 AccorHotels review

Room wasn’t fully ready, service at the reception wasn’t like a 5 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karim B., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Blanche Couples - 05/07/2019 AccorHotels review

My husband and I had a great time staying in your hotel. The people in the reception area are great help those that worked day shift and night shift. Specially Parsa was wonderful in helping us and answer all our question as we could communicate very easily with his Persian language and really we felt we are home again after 40 years that we were out of Iran. The hospitality in the breakfast area the lady that receives us in the morning with smile and beautiful attitude was excellent and very pleasant. I will definitely stay again in your hotel when I visit beautiful Turkey in future and I will recommend the place to my friends and family. I thank all the crew once more. Regards Blanche Maslavi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team and of course Parsa. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Finally, we are so glad to give such a good expression to you. We definetely looking forward to see you again with us. Sincerely, Sezgin Adalı General Manager

Anonymous Couples - 03/07/2019 AccorHotels review
« Fantastic service and stylish rooms that can be very noisy »

Your staff are great - very friendly and professional. We would have preferred it if we were told in advance that there was a nightclub next to our room so we could request a quieter room before we already settled. When we left I forgot my passport - your staff went out of their way to contact the taxi we were in and we got it in time to make our flight - thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve C., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 26/06/2019 AccorHotels review
« I thoroughly enjoyed my stay in Istanbul. »

The position of the hotel was convenient, the room was very comfortable and the hotel staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pepita w., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pavel Business - 20/06/2019 AccorHotels review
« excellent but confused at the end... »

everything was nice and great until check out procedure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel B., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations at the end; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate if you share more regarding your check-out process, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beste Oztopal Marketing & E-Commerce Supervisor

Craig H. Couples - 16/06/2019 AccorHotels review
« We were satisfied with our stay »

Great hotel but the disco is a big problim.Paying customers should have priority not people visiting the disco who were not staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig h., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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