Hotel - Grand Mercure Jakarta Kemayoran
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Jakarta Kemayoran

4.5/5 1,760 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Cash machine
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Billiards/Snooker
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59:00
    • Opening hours : Week-end 00:00-23:59:00

Business services

  • 9 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

ANGKASPURA2 km / 4 mi DATASCRIP4 km / 7 mi KINOCARE5 km / 7 mi
ASTRA INTERNATIONAL6 km / 9 mi INDOFOOD11 km / 17 mi

Congress centre

JI EXPO2 km / 1 mi

Your meetings and events

Magnolia Grand Ballrom with maximum capacity 2,000 persons standingLotus Sky Ballroom located on 27th floor with day light and city view25 small meeting rooms with free Internet access and LCD projector

Grand Mercure Jakarta Kemayoran Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ASOKA 1, ASOKA 2, ASOKA 3, ASOKA 42 m2 5 m 36 20 20 18 20
ASTER 1, ASTER 4 59 m2 5 m 63 24 22 24 30
ASTER 2, ASTER 3 44 m2 5 m 30 18 18 27 20
LAVENDER 1, LAVENDER 4 59 m2 5 m 54 24 20 24 30
LAVENDER 2, LAVENDER3 44 m2 5 m 30 18 18 27 20
LILY 1, LILY 2, LILY 3, LILY 42 m2 5 m 36 21 20 24 20
LOTUS SKY BALLROOM 1,291 m2 7 m 520 650 180 280 300
MAGNOLIA GRAND BALLROOM 1,368 m2 9 m 1200 100 120 500 90
TULIP 1, TULIP 2 61 m2 5 m 55 21 28 36 50
    • Flipchart
    • Auditorium
    • Exquisite Dining outlet and cozy lounge bar
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 505 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 4,474 reviews

Our guest reviews for
Grand Mercure Jakarta Kemayoran

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,760 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Aditkambhink Business - 15/05/2019 AccorHotels certified review
« Spectacular »

Good room, good service, plenty choice of breakfast. Quick response from staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} B., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

T. Friends - 15/05/2019 AccorHotels certified review
« nice hotel »

nice hotel but little confius with the parking lot...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregorius Ronald T., First of all, we want to thank you for choosing Grand Mercure Jakarta Kemayoran for your accommodation needs. Thank you for gave us your feedback accordingly to your stay, It will be very helpful. I would like to sincere apology that our services didn’t meet your expectation. I hope we can serve again in the future with the best way and give you more our best services. Sincerely, Rulvastina Randy General Manager

Rizky Solo - 11/05/2019 AccorHotels certified review
« satisfactory »

v. good, your teams are very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear rizky r., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager

Deny S. K. Business - 10/05/2019 AccorHotels certified review
« Excellent »

Nice stay, nice hotel, good location, staff was very helpful n very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deny S., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager

Nazri F. Couples - 09/05/2019 AccorHotels certified review
« Excellent »

Based on 3 days 2 nights stayed, alighted from blue cab, straight access to the hotel with calm and very spacious environments, very pleasant welcome by the front desk and fast registration. When look around, it was very impressive hotel and good atmosphere with customers mingled around and even seated at the lobby area. Come to room environment, it was nice to stay and very comfort, suitable for honeymoon couple and even family too. Thanks for the compliment of welcome drink and good hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nazri f. Tamsir, Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your generous comments are greatly appreciated. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Rulvastina Randy General Manager

Saco Business - 08/05/2019 AccorHotels certified review
« Great Stay with friendly staff »

I had a great stay at the Grand Mercury Kemayoran. The room was amazing and the staff very friendly. Breakfast offered great choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sascha C., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager

Edgar D. S. Business - 08/05/2019 AccorHotels certified review
« Amazing »

It was a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edgar T., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager

Xiaoyang L. Solo - 06/05/2019 AccorHotels certified review
« just ok »

ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiao Yang l., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager

Deddy P. Couples - 06/05/2019 AccorHotels certified review
« Mr »

Very satisfied, comfort and private

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deddy P., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Davian Business - 06/05/2019 AccorHotels certified review
« Nice Hotel »

The hotel is good, the room was excellent, comfort and clean room, With variety breakfast, Thank you very much for choosing me as a Guest of the day, so my room was upgraded by friendly staff “Nia & Mimi”, definitely will comeback to stay in another occasion

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noviyanti P., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Amanda Business - 04/05/2019 AccorHotels certified review
« Comfortable »

The room was clean and very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda W., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

M. Business - 03/05/2019 AccorHotels certified review
« Best service »

Repeatingly stay here, always amaze by the way of the service given from all of the hotel employee especially at the restaurant during breakfast, lunch or dinner and lounge / bar. Met with one of the manager, yogi if im not mistaken, and have a pleasant chit chat. Appearantly he's the service manager, well his doing his job well. All the service given was flawless. Thank you grand mercure kemayoran, definitely be back again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Mulyono, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Indy B. Business - 02/05/2019 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indy B., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager

Yenny Couples - 01/05/2019 AccorHotels certified review
« Great Stay »

Great one night stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yenny S., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager

Ruszhan K. Business - 01/05/2019 AccorHotels certified review
« Comfort »

We stayed there for two days, and our experiences were amazing and unforgottable. The room in a really quite and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruszhan K., Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Rulvastina Randy General Manager

A. N. Friends - 30/04/2019 AccorHotels certified review
« Mr. Andy N. »

Pleasant and wonderful breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy N., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Eadric Business - 29/04/2019 AccorHotels certified review
« Great hotel, affordable price »

Great and comfortable hotel. Price is quite good but the internet connectivity and phone signal inside the room still needs to be improve. There is minimum or no 4G signal in my phone at some corner of the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eadric W., Thank you for taking your time to review Grand Mercure Jakarta Kemayoran Hotel. According to your review, I want to apologize for not delivering experience that not meets your expectation during your stay. I will use your review to make an evaluation for a better services and quality. I hope we can serve again in the future with the best way. Sincerely, Rulvastina Randy General Manager

Sol Business - 28/04/2019 AccorHotels certified review
« Mr »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. Solekhudin, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager

Alessandro Solo - 28/04/2019 AccorHotels certified review
« Very nice stay »

Very nice hotel with very confortable rooms. Excellent staff and very good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessandro S., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

C. Y. L. Business - 26/04/2019 AccorHotels certified review
« Room service »

Room is ok and fantastic. However i must comment on the room service. It took your kitchen more than an hour to prepare aglio olio spaghetti and fried banana despite several reminders. It is unacceptable to me unless this is typical standard of Accor hotel kitchen. I would not order again at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yeow L. C., Thank you for taking your time to review Grand Mercure Jakarta Kemayoran Hotel. According to your review, I want to apologize for not delivering experience that not meets your expectation. I will use your review to make an evaluation for a better services and quality. I hope we can serve again in the future with the best way. Sincerely, Rulvastina Randy General Manager

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