Hotel - Grand Hotel De Kinshasa
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Grand Hotel De Kinshasa

4.0/5 205 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool (Paying)
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Golf
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ACCESS BANK15 km / 9 mi CITY BANK15 km / 9 mi ORION OIL15 km / 9 mi RAWBANK15 km / 9 mi SN BRUSSELS15 km / 9 mi TOTAL15 km / 9 mi UCCN15 km / 9 mi
AIRFRANCE15 km / 9 mi HONDA MOTORS15 km / 9 mi PWHC15 km / 9 mi SAMSUNG15 km / 9 mi SNEL25 km / 15 mi TRUST MERCHANT BANK15 km / 9 mi VLISCO15 km / 9 mi

Your meetings and events

Grand Hotel De Kinshasa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Kasai Meeting Room 110 m2 2 m 0 0 50 0 30
Lubumbashi Meeting Room 184 m2 2 m 0 0 150 0 100
Congo Meeting Room 1,000 m2 5 m 0 0 700 0 500
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 163 rooms
  • 122 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for
Grand Hotel De Kinshasa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 205 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 15/08/2019 TripAdvisor review
« Rooms could be cleaner »

The rooms could be cleaner, on a Sunday rooms were cleaned only around 1600. The lifts are scary, out of 3 lifts only 2 were functional, the noise level was abnormal and the lift does not work on occasions.

Business - 15/07/2019 TripAdvisor review
« Great service »

The staff are really trying to make the experience great. As I have been staying in Pullman Kinshasa regularly for a few years now, I can see the overall improvement with regards to the service levels. In particular, Deborah and Dorcas always go the extra mile to put a smile on my face.

Our hotel has responded to the review
Our hotel has responded to the review

Dear oKIDOKIE8008, Thank you very much for sharing this great review of your recent stay at Pullman Kinshasa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerly,

Business - 24/06/2019 TripAdvisor review
« Confustion at the Pullman Kinshasa »

There are 2 hotels in the Pullman group in Kinshasa -- the new "Pullman" with a boutique-y feel and the old Grand Hotel de Kinshasa. Both properties share the same restaurants, gym, pool, etc. But they are quite different. The Grand Hotel has seen better days, a long time ago. I specifically booked one of the renovated rooms, which, on Accor's own website looks like the new Pullman ones, but is far inferior, especially, the bathroom that is simply not up international standards. Accor certainly plays up the lack of any competition in Kinshasa. Not sure I would stay there again. The AirCon was deafening, the thermostat did not work, so it was either on full blast, or I turned it off for a quiet sleep, only to wake up later in the night too hot. Bed is advertised as a queen, but is not.

Business - 21/06/2019 TripAdvisor review
« Poor internet and club floor not appropriate for business »

The internet was inadequate. I tried to take business clients for a coffee to the club floor lounge, which I paid extra for, and was told that three people were not allowed?? The only reason Icome to Kinshasa is business so why pay extra for the club floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Kinshasa Grand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Business - 30/11/2018 TripAdvisor review
« No kore than OK »

Not thrilled by this stay. Used to enjoy a better service at this property. Phone calls not answered, I had to go down to the reception to request a service two times in three days. , Internet access was quite unstable and the room not really fit for business traveller.

Business - 29/10/2018 TripAdvisor review
« Helpful Staff, very good food, very good music in the evenings. Clean and comfortable room. »

The hotel is very well located and secured. Book the Deluxe room with view on river and swimming-pool. I enjoyed the very large variety of natural juices along with a rich breakast buffet. Staff is helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It always a pleasure to receive poisitive feedback from our guest. Thank you for taking time to share it. We hope to welcome you again very soon!

pabo99 Business - 29/05/2016 TripAdvisor review
« One of the better hotels in KInshasa »

The hotel is very located in a quiet neighbourhood, yet some 10-15 minutes drive (more if traffic) to the city centre. Facilities are fine, elevator does not seem to have been renovated. The overall impression is that there is still work in progress. Compared to the nearby Kempinski, which plays in a similar price category, the Pullman trails behind. I do appreciate the wide choice of restaurants and the terrace lounge. Check-in (although checked in via the web before) was slow (10-15 minutes). The bathroom wasn't really clean: spots on the floor next to the toilet. Either they are permanent and it spoils the impression or it wasn't, then it wasn't properly cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pabo99, Thank you very much for your comments regarding your stay at the Pullman Kinshasa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Frère General Manager

Business - 15/05/2016 TripAdvisor review
« Really, really bad - take any hotel not this one »

In brief, it started with some really arrogant, unfriendly and incompetent frontdesk staff. It took them 20 minutes till we had the key card to our room. The room was filthy with mold in the bath room and the other parts of the room were not better. It feels like as if nothing had been done in this hotel since the Mobutu era. And it was not cheap either, 200 USD per night. Really, don't go there, it's just bad.

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