Hotel - Novotel Samui Resort Chaweng Beach Kandaburi
Novotel Hotel Novotel Hotel

Novotel Samui Resort Chaweng Beach Kandaburi Hotel

4.0/5 1,327 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SAMUI AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Boat excursions

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Novotel Samui Resort Chaweng Beach Kandaburi Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KANDA BALLROOM 260 m2 2 m 250 60 80 130 100
    • Flipchart
    • Screen
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 183 rooms
  • 183 non-smoking rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 1,821 reviews

Our guest reviews for
Novotel Samui Resort Chaweng Beach Kandaburi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,327 reviews
B. Families - 14/10/2019 AccorHotels review
« A lovely, well-located resort with friendly and accommodating staff. »

It was our 8th visit to Samui. Both hotels we usually stay at were being renovated and we chose the Novotel for its location and facilities. We generally had an excellent stay and will consider the hotel for our next visit. The staff were accommodating, knowledgeable and friendly. Breakfast was good. Our room was a little tired, but well-appointed and very comfortable. A few minor things needed fixing in our room and you REALLY need to replace your room towels. They were threadbare and several of them had large holes in them. Not what I would expect from any Novotel. Otherwise it was a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN B., Thank you for taking the time to tell us about your experience at the Novotel Samui Resort Chaweng Beach Kandaburi. I am glad to read that you enjoyed your stay with us and especially our staff and breakfast. Regarding the rooms towels, I am surprised to read that all your towels had holes and I will directly share this with the housekeeping manager so we can take action. I am sorry that you were not satisfied with Le Club AccorHotels and the Room service, please free to contact me to give me more information. I hope to see you again so we can rectify and make your stay even more memorable. Sincerely, Jon Cannon General Manager

Kerry Families - 13/10/2019 AccorHotels review
« Fantastic hotel with lovely facilities - good beach outlook. »

We thoroughly enjoyed our time at your hotel. Your staff were friendly and accommodating. Breakfasts were excellent and the evening meal we enjoyed very good also. The only downside was that on two days, we needed to remind staff to attend to our room - it had not been serviced on two consecutive days - we had to request service in the afternoon after returning from daily activities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bonnie, We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am glad you enjoyed your stay with us and especially the friendliness of our staff and the quality of the food and beverages. I have well noted your comment regarding your room and I'll share it with our housekeeping manager so that will not happen again. Thank you for this feedback, I am sure it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you again very soon! Sincerely, Jon Cannon General Manager

Cp Families - 12/10/2019 AccorHotels review
« Extremely friendly and clean »

Some wonderfully friendly staff especially meow and mae and pat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cp, We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am glad you enjoyed your stay with us and I'll share your comment with Pat, Meow and Mai as I know they do an incredible work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jon Cannon General Manager

Anonymous Friends - 11/10/2019 AccorHotels review
« Friendly staff, great for relaxing »

Very relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEANNE L., We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am happy to read that you had a relaxing stay with us and thank you for the staff. I will not forget to share your comment with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jon Cannon General Manager

Tim &. A. Families - 11/10/2019 AccorHotels review
« A place to come back to »

It was our first time in Koh Sumai and what an enjoyable experience it was. Although the actual hotel was a little tired and in need of some work the same cannot be said about the staff who were always there to help in any way they could. A special mention goes to the team at the Beach Bar and Restuarant, especially Meaw, who were so friendly and always had a smile on their face. When we return we will definitely be staying at the hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM M., We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am happy to read that you enjoyed your first stay in Koh Samui with us thanks to our team. I'll not forget to share your comment with Meaw, she always do her best to make people happy. Thank you again for sharing your experience, we hope to see you again very soon! Sincerely, Jon Cannon General Manager

Jasmine Friends - 11/10/2019 AccorHotels review
« The experience in Novotel is gorgeous! »

the views of the hotel is beautiful,and the staff of the hotel is very nice and passionate,what I like best is the room,clean and big and quiet. the place of having breakfast is near the beach,really comfortable and enjoyable when I have the breakfast. thank you so much,I already recommend your hotel to my friends who will plan to have a trip in samui.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasmine, We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am very happy you enjoyed your experience with us and especially our room and staff. Thank you so much for recommending us to your friend and we hope to see you again. Sincerely, Jon Cannon General Manager

P. Couples - 10/10/2019 AccorHotels review
« Extremely good »

It was awesome experience good food good bar great ambiance all gd gd gd

Our hotel has responded to the review
Our hotel has responded to the review

Dear VAKUCHERLA P., We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am happy you enjoyed you stay and the food and beverages. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jon Cannon General Manager

A. Families - 10/10/2019 AccorHotels review
« Mandy »

Fantastic 10 nights spent with family in paradise. Service was flawless. Extremely relaxing and superb location. Highly recommend Novotel Kandaburi Samui

Our hotel has responded to the review
Our hotel has responded to the review

Dear MORGAN A., We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am happy to read that you really enjoyed your stay and create wonderful memories with your family. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again very soon! Sincerely, Jon Cannon General Manager

Anonymous Families - 08/10/2019 AccorHotels review
« Lacked the little things that make a holiday special »

While the hotel met all the basic requirements, it just lacked the special touches that make a holiday memorable. It was all a bit generic. The first 2 nights a rooster began crowing outside our room at 4am. We requested a room change. This was done but staff seemed aware of the rooster issue, so I am surprised that with such a low occupancy that room would be allocated to a family in the first place. The hotel itself is very concrete and lacks atmosphere. The beach is lovely but the pool is uninviting and sunloungers are uncomfortable. The room was generally clean but furnishings old, stained and dated. Bath towels torn and faded and shower needed a good scrub. Replenishment of amenities was a bit hit and miss, as was the time at which the room was serviced each day. Arrival and departure were lack lustre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELE S., Thank you for taking the time to tell us about your experience at Novotel Samui Resort Chaweng Beach Kandaburi. I am sorry to read that you did not feel the extra touch during your stay. We are currently working on delivering a personalized service for each guest. We usually do not have complaints about the rooster but I understand that it can disturb the children's sleep. I hope you slept better after moving to the other room. I have noted your comments about the furniture and cleanliness and be assured that we always do our best to keep our equipment in good condition. However, I will share this with the housekeeping manager. I will also share your feedback regarding the breakfast with the FnB manager. Thank you for May and Meow, I know they do an amazing job for the hotel. Thank you again for your detailed comment, it will be shared with all the staff so that we can improve in each area you mentioned. Also, please feel free to contact me if you would like to give us a chance to change your mind during a future stay. Sincerely, Jon Cannon

Jm Families - 08/10/2019 AccorHotels review
« Relaxing oasis »

Thai friendliness abundant at this resort. Helpful & friendly staff who really want you to have a great holiday. Rooms are large and well appointed- bathrooms are huge. Definitely book a breakfast included room package as the buffet breakfast is plentiful with lots of variety. Pool area is great as there is lots of lounges choices of pills or step down onto the sand for a beach experience. The hotel is located at the quiet end of the beach and is very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANINE M., We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am very happy to read that you enjoyed your stay with us. Thank you for your comment on the room, breakfast and on the staff, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jon Cannon General Manager

Phil &. D. Families - 07/10/2019 AccorHotels review
« A very enjoyable stay at the Novotel Samui Resort »

My wife and I, along with our daughter and her husband stayed at the Novotel Samui Resort for eight nights in September 2019. We were extremely impressed with the accommodation, facilities and meals offered at this resort. The restaurant, bar and reservations staff were commendable and very approachable. We will recommend to our friends in Western Australia, that they seek out this resort when travelling to Koh Samui.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil & D., We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. It is a pleasure to read that you had a wonderful experience with us. I am happy that you enjoyed our facilities and accommodations as well as the service delivered by the team. Thank you again for sharing your experience and to recommend us to your friends. We hope to see you again very soon and do not hesitate to contact me for your next visit. Sincerely, Jon Cannon General Manager

G. Couples - 05/10/2019 AccorHotels review
« Food poison from the hotel »

The hotel itself is ok, minor hygiene issues on the room but ok, but considering the food poisoning that happened twice from the hotel food I will say that will never stay on this hotel again. I arrived Koh Samui very tired and ordered lunch from the room service and my wife got very aggressive food poison (2 days for her to recover). On day 2 at night we ate on the restaurant in the hotel and I got food poisoning (another 2 days for me to recover). Basically our stay in this hotel killed the beginning of our holidays. Luckily after we move to another hotel we didn't had anymore problems with food and the second half of our holidays was great. The staffs in the hotel are great, the breakfast is good, the room is ok but the issues with the restaurant food show very big issues and can make a wonderful holidays become a nightmare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUILHERME S., We have just received your guest feedback form, and it mentions you both got food poisoning from our room service and restaurant. We take this feedback very seriously, and we have already started our investigations as to what dishes you ordered, we had received no feedback from you at the time so we could have been able to assist you during your sickness and pin point the cause of your sickness. From our records the dishes you ordered had also been ordered several times by other guests with no feedback on sickness, that Chicken Phad Thai for room service is our top seller, the potential for you both to be sick and no one else in the hotel does lead us to believe it was a virus which can be picked up during travelling and not food poisoning, whilst that does not take away you didn't have a great holiday and left with a bad impression of our hotel. I hope you are both recovered now and can start to plan your next adventure. Sincerely, Jon Cannon General Manager

Mars Families - 30/09/2019 AccorHotels review
« good »

Staff were lovely. Location was convenient. Room was a little dated and dark but comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINA, Thank you for writting in regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have noted your comment regarding the dampness in the bathroom and that you mentioned the room is a bit dark. We see with the team what we can do. We hope your next visit will be as pleasant as the previous one. Sincerely, Wichit Wandee (Max) Room Division Manager

Reem Friends - 30/09/2019 AccorHotels review
« Pleasant »

It was a pleasant and convenient stay. Although, the room service could be improved. There were used plates that were not removed from our room for days, additionally torn slippers were not replaced. Generally, things that are assumed to be replaced with room service were not unless directly asked to. Overall, we had an enjoyable stay and the location and services of the hotel were amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REEM, Thank you for writing in regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. It is always a pleasure to receive positive feedback. We have noted and share your comments regarding the room service and slippers in the room so our team will need to improve on. Thank you again for sharing your experience, and we hope your next visit will more enjoyable than the previous one. Sincerely, Wichit Wandee (Max) Room Division Manager

Glenys L. Families - 29/09/2019 AccorHotels review
« Very good »

Enjoyed aside from one thing that needs to be addressed, the tiles surrounding the child’s pool are very slippery when wet both my grandchildren aged 2 and 3 slipped after getting out of the pool and running to our chairs, perhaps a sign would alert adults would be helpful, luckily no injuries sustained - I should have bought this up with Jon when he spoke to us at breakfast- although he did not introduce himself as the manager

Nickolas K. Families - 29/09/2019 AccorHotels review
« Gr88 service friendly staff good with children »

Very good all round thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. NICOLAS K., Thank you for writing in regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. I am happy to read that you and your kids are well taken care of during your recent stay. We hope your next visit will be as pleasant as the previous one. Sincerely, Wichit Wandee (Max) Room Division Manager

Clinton E. Families - 29/09/2019 AccorHotels review
« Fantastic »

Enjoyed it, great and fantastic staff. Mai is terrific and an assert to your team. You need some form of kids club. Your reception team always helpful. Good Kids Meal Plan and extra credit promotions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. CLINTON E., Thank you for writing in regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to Mai and all of our staff. We are happy to read that you've benefited from our Kid's & Resort Credit Promotions. See you again soon! Sincerely, Wichit Wandee (Max) Room Division Manager

Vikki Friends - 29/09/2019 AccorHotels review

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vikki, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wichit Wandee (Max) Room Division Manager

Lesley P. Friends - 23/09/2019 AccorHotels review
« Relaxing stay at Novotel »

Happy with staff, massage on beach, room and meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley, We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I am glad that you enjoyed your stay with us and hope to see you again here soon! Sincerely, Jon Cannon General Manager

Veeshan G. Couples - 22/09/2019 AccorHotels review

Checkin took a lot of time and hillside rooms were to be reqched by croaaing the road.. felt like we are staying in 2 different hotels.. had to upgrate to stay at ocean side..

Our hotel has responded to the review
Our hotel has responded to the review

Dear VEESHAN G., Thank you for taking the time to tell us about your experience at the Novotel Samui Resort Chaweng Beach Kandaburi. I am sorry that your experience did not meet your expectations. I will share your comments with my front office manager about the check-in to improve on it. Also I hope after moving to the beachside you enjoyed your holiday with us in Koh Samui. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jon Cannon General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates