Hotel - Sofitel Shanghai Hongqiao
Sofitel Hotel Sofitel Hotel

Sofitel Shanghai Hongqiao Hotel

4.5/5 378 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • HONGQIAO AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BANK OF CHINA2 km / 1 mi C TRIP5.9 km / 3.67 mi MICHELIN1.5 km / 0.93 mi SHELL1.5 km / 0.93 mi
BOSCH1.5 km / 0.93 mi LE TV1.5 km / 0.93 mi ROCHE1.5 km / 0.93 mi YUWELL1.5 km / 0.93 mi

Exhibition and convention centre

NECC3.5 km / 2.17 mi

Your meetings and events

Sofitel Shanghai Hongqiao Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BULLANT 42 m2 4 m 30 0 15 24 0
DE CHELLES 47 m2 4 m 30 0 15 24 0
DUBAN 56 m2 4 m 40 18 20 30 0
GARNIER 98 m2 4 m 60 20 24 36 40
LE VAU 147 m2 4 m 120 40 50 72 80
PERRET 182 m2 4 m 120 45 50 54 80
GABRIEL 191 m2 4 m 160 40 50 105 0
PERRAULT A 341 m2 10 m 300 150 150 190 240
PERRAULT C 341 m2 10 m 300 150 150 190 240
PERRAULT B 345 m2 10 m 310 150 150 190 250
GRAND BALLROOM PERRAULT 1,030 m2 10 m 920 0 0 580 720
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 350 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 1,882 reviews

Our guest reviews for
Sofitel Shanghai Hongqiao

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 378 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Raymond F. Business - 10/07/2019 AccorHotels certified review
« The room and meal were great and the location convenient to the Hongqiao Hub »

Japanese meal in the bar was great. Check in and out was handled well. Room was over the top but great.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! Thank you for sharing your great feedback. We're all thrilled to hear that you enjoyed your stay and our location worked out well for you. I'll be sure to share your comments with our Japanese restaurant and the rest of our team. We would certainly love to welcome you back again in the future! Warm regards, Peter Vricella Director of Guest Experience Sofitel Shanghai Hongqiao h9…

Samir Business - 08/07/2019 AccorHotels certified review
« Nice Hotel with very well trained staff. »

Had a great stay at Sofitel Hongqiao. The staff at the Executive lounge are very well trained to the needs of the guest, Hanni, Ivy and almost everyone were fantastic. The location is good for the Hongqiao airport but far away from the city centre. They have a complimentory shuttle at 8, 9 & 10am to the airport. There is a small mall with few eatery nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! We're very happy to hear that you had a great stay with us. Everyone, especially our Club Lounge team, enjoyed having having you stay with us and I will be sure to sure your comments with them. Thank you again and we hope to see you back soon! Peter Vricella Director of Guest Experience Sofitel Shanghai Hongqiao h9…

Nabil Z. Business - 06/07/2019 AccorHotels certified review
« Excellent »

“Excellent breakfast with so many options, great location. I was even allowed late check out. Nihan the guest relations surpervisor was very forthcoming. My son was given free breakfast throughout my stay and My breakfast was also discounted.”

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! Thank you for sharing your experience with us. Our whole team is delighted to hear your great comments about our breakfast, location and your overall stay. I will be sure to share your comments with everyone and we hope to see you again soon! Warm regards, Peter Vricella Director of Guest Experience Sofitel Shanghai Hongqiao h9…

Jitu P. Business - 20/06/2019 AccorHotels certified review
« Great service, location and staff. »

Very good and stress free

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! Thank you for your stay and great comments. It was a pleasure having you stay with us and we hope you will come back soon! Warm regards, Peter Vricella Director of Guest Experience Sofitel Shanghai Hongqiao h9…

Studiog Business - 19/06/2019 AccorHotels certified review
« An Oasis in Hongquiao »

Loved the hotel, old charm feel yet modern amenities and furnishings, comfortable bed, and very clean Very good breakfast and location to Hongquiao transportation hub (airport, train)

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! Thank you for your feedback and recent visit. We're delighted to hear that you loved our hotel and had a great experience. I will be sure to share your comments about breakfast with our Executive Chef and the rest of our team. We hope to see you again the next time you are in Shanghai! Warm regards, Peter Vricella Director of Guest Experience Sofitel Shanghai Hongqiao h9…

Jim M. Business - 19/06/2019 AccorHotels certified review
« Excellent hotel and staff »

Staff and service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! Thank you once again for staying with us. I'm sorry I missed you this time around but happy to hear that everything went well. Looking forward to your next visit! Peter Vricella Director of Guest Experience Sofitel Shanghai Hongqiao h9…

Abe Families - 11/06/2019 AccorHotels certified review
« My stay in Sofitel Hongqiao was great! This was my second stay. I loved it. »

My wife and I had a fabulous time. The service was great, the VIP lounge on 8th floor was awesome. Sofitel was expensive but it was worth including the lounge. We enjoyed the free drinks and snacks on 8th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! Thank you for sharing feedback from your recent stay. I will be sure to share your great comments with everyone, especially our Club Millesime team. Thank you again and we hope to see you back soon! Sincerely, Peter Vricella Director of Guest Experience Sofitel Shanghai Hongqiao h9…

Alex Families - 07/06/2019 AccorHotels certified review
« Enjoyable stay as Same as always »

Freindly hotel staff and excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. C.! First of all. thank you for staying at Sofitel Shanghai Hongqiao and also for your Gold Membership. We really appreciate your loyalty. Thank you once again, for such a nice comments. We are very happy to hear you enjoyed your stay as always! We hope to see you again in the future. Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el…

Kjc Business - 05/06/2019 AccorHotels certified review
« GREAT HOTEL GOOD LOACTION EXCELLENT STAFF »

This is the 3rd stay at this hotel whilst on business. the location whilst about 45 mins from Pudong airport its close to the smaller airport and high speed train station. expansive hotel with excellent staff. lots of areas for meeting and large dining area, nice small bar area and good size guest lounge

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms, C.! First of all, thank your for staying once again at Sofitel Shanghai Hongqiao and your Silver Membership. We really appreciate your loyalty. As well, thank you for your feedback and we are delighted to know that you had a great stay with us. We hope to see you again the future! Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el…

Peter L. Families - 04/06/2019 AccorHotels certified review
« A modern design with spacious amenities and rooms »

It was an enjoyable experience staying at the Hongqiao Sofitel hotel. The staff's service was excellent and the amenities and rooms are comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. L.! First of all, thank you for staying at Sofitel Shanghai Hongqiao and your Silver Membership. We truly appreciate your loyalty. As well, thank you for your feedback and we are happy to hear you had a good stay. We also appreciate you providing your feedback as it is always important for us to provide the desired guest experience. I will be sure to share your feedback with the rest of our team. Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el…

Andrew P. Business - 03/06/2019 AccorHotels certified review
« Business Trip in Shanghai. »

Overall was good. Except for the dinner on one of the evening where it took a long time for the food to arrive (we ordered from the menu). And eventually the food arrived, the taste was really way below the standard of Sofitel and none of our food was according to even reasonable standard of a typical restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. P., First of all, thank you for staying at Sofitel Shanghai Hongqiao and as well for your Silver Membership. We really appreciate your loyalty. Thank you for taking the time to provide us with feedback from your recent visit. We are happy to hear that you enjoyed your experience with us overall. In the other hand, we are sorry to hear you did not enjoy your Food & Beverage experience. I have shared all of your feedback with our F&B team to make sure we are more prepared in the future and can provide the service you deserve. Thank you again and we hope to see you back in the future. Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el…

Cinthia Business - 03/06/2019 AccorHotels certified review
« An dream place n China »

During this 10 days business trip I stayed in 5 different hotel and the minute I walked in that hotel I felt in paradise. The smell is amazing and relaxing, the luxury and the decoration make you feel in Europe. The beds are comfortable and the food is delicious

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. G.! First of all, thank you for staying at Sofitel Shanghai Hongqiao and for you Classic Membership. We really appreciate your loyalty. We're delighted to hear your great comments about the smell, decoration, bed and the food and we are very happy that you enjoyed your experience. Thank you again for your feedback and we hope you will give us another opportunity in the future. Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 el…

Rf Business - 03/06/2019 AccorHotels certified review
« fantastic hotel, great location, friendly staff »

had a great stay for 7 nights at the sofitel, enjoyed the friendly welcome, the fantastic in- and exterior of the hotel, friendly staff, the clean and comfortable room and the almost perfect breakfast. the hotel features a spa (which i did not try) and a fitness room (which had all training devices needed). it is in easy reach of the metro station (a 15 minute walk will get you there, no need for a taxi drive). great restaurants also in the direction of the metro station. almost perfect :)

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. F.! First of all, thank you for staying at Sofitel Shanghai Hongqiao and your Silver Membership. We truly appreciate your loyalty. We are happy to hear, overall your experience at our property was fantastic. I will be more than happy to share your nice comments with our staff. In other hand, I will also share your feedback about the In Room Dining service, as we would love also you have a great experience in that particular service. Please, feel free to contact me if you need anything. Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el…

Y. Y. F. T. Business - 02/06/2019 AccorHotels certified review
« good »

general experience was good to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. Y., First of all, thank you so much for staying at Sofitel Shanghai Hongqiao. It was a big pleasure to have you with us. Next, we are very happy to hear that your general experience in our hotel was good. However, we noticed that many of your responses to individual questions were a score of eight. Unfortunately for us, these scores do not reflect good or luxurious. If there were any service areas that did not meet your expectations, we would certainly like to learn more. If everything was indeed good, we hope you could keep this in mind for next time. Best regards, Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el…

Ajesh K. Business - 02/06/2019 AccorHotels certified review
« Good hotel with professional staff near the NECC »

Stayed for three nights. Mr. Jack was kind enough to upgrade my room to executive twin. The rooms are very clean, comfortable beds, shower with bathtub, mini bar, free water bottles (4), daily room service, tea and coffee maker, toiletries, iron and board, electronic safe, etc were available in the room. As such I had a great stay without any complaints. Only annoying thing was the internet speed, it was as slow as possible and I was unable to do office works due to this, nevertheless no issues. Breakfast was elaborated with Chinese option more and less of western. The expo center is like less than ten mts by cab and costed Yuan 20. Airport by metered cAn is Yuan 325. The property is huge and well maintained. Overall satisfied with the stay and thank to Mr. Jack. Visited the lounge once and it was closing time still had few snacks.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. K.! First of all, thank you for staying at Sofitel Shanghai Hongqiao. We greatly appreciate you taking the time to provide us with feedback. We’re also happy to know that you enjoyed your stay and the service from our Front Office Manager, Jack. I will be sure to share your feedback with him. Thank you again and we hope to welcome you back very soon! Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el…

Moses Friends - 30/05/2019 AccorHotels certified review

I really enjoy my stay in Sofitel hongqiao.The management is great and stuffs are very well trained and very friendly, especially Mr. Tender he arranged a really nice room for us and gave us lots of suggestions about the tour in Shanghai . I definitely will come back to the hotel and recommend it to friends

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. S.! First of all, thank you so much for staying at Sofitel Shanghai Hongqiao. Thank you, as well, for sharing your feedback as It is very important for us. We’re very happy to hear that you had a great stay and experience in our hotel. I will be sure to share your comments with Tender and let him know how much you appreciated his personalized service. Thank you again and we hope to see you back here soon! Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 el…

张敏伟jimmy Families - 29/05/2019 AccorHotels certified review
« Best experiences ever! »

It was one of our best experiences at Sofitel Hongqiao Hotel among so many stays we had. Jackson gives us a lot of professional support in room reservation as always. The kids room has further improved that Lego blocks are refilled (they took our advice well). It was my daughter's birthday that weekend so from the moment we stepped into the room we felt the b-day atmosphere - a complimentary birthday cake. We also had a great time in the executive lounge where Joe impressed us a lot with his professionalism and kindness. He was patient and passionate to my naughty daughter. The western food restaurant is always out first option for meals. We had 3 buffets in a row last Sunday where we get to better know the pros and cons of the restaurant. - Breakfast is still decent. - Lunch is the best! The ham varieties at lunch buffet was almost the most impressive we have had. It is also nice to have oysters but the oysters are not that fresh. - Dinner stands out with cray varieties, but the crays are not fresh AT ALL. I tried different cray flavours, but i noticed MANY "dead" crays in every one. Also, the air conditioner in the hotel is way too strong that we almost got a cold there. Last weekend was a stormy so I think the hotel should adjust the temperature more smartly. Frank at the restaurant always gives us the best experience at this restaurant with his fast and professional response. Sky is very helpful and kind too. Both of them are sweet and gave us a lot of support during my daughter's birthday celebration. I like the sports club there for its clean gym and quiet swimming pool. Moreover, I liked the fact that there is Sauna there. However, what is disappointing is that the Sauna was not on when I was there at around 20:30 (which was not very late). I had to turn it on by myself and wait for 15 mins to heat up... Last not least, we would like to thank the Sofitel Honqiao Hotel and everyone (Jackson, Joe, Frank, Sky) who helped us giving our daughter a memorable 3-year birthday! We really appreciate that.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. Z.! Greetings from Sofitel Shanghai Hongqiao. First of all, thank you for choosing once again Sofitel Shanghai Hongqiao for your stay. We are delighted to read such a detail feedback. I will make sure to share your great comments with Jackson, Frank and Sky; as they assisted to make your stay memorable, and that is our mainly goal. In the other hand, I am sorry to read your comments regarding your experience during dinner at our restaurant, Kwezeen. As well, about the air conditioner and sauna temperature. I will make sure to share your Feedback with our Executive Chef, Engineering Team and So Fit Team, to improve in that aspect. Thank you and warm regards, Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el…

Lassie C. Friends - 25/05/2019 AccorHotels certified review
« Super friendly staff »

Short and sweet

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs. C.! Thank you for choosing Sofitel Shanghai Hongqiao and taking the time to review us. We are delighted to read you enjoyed your stay at the hotel and mainly the positive comments about our Ambassadors. We will make sure to share your nice comments to them. We look forward to welcoming you back in the future. Best regards, Joe Torres Club Millesime Supervisor Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 h9…

Mark Business - 24/05/2019 AccorHotels certified review
« Excellent hotel and great service »

I was welcomed by the check in desk manager on my arrival who looked after me personally and gave the tone to a stay where the service was excellent, without being stuffy or fake. I felt like all the staff genuinely cared about my well being.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. H.! Thank you for choosing Sofitel Shanghai Hongqiao, and for taking the time to write a review! We are so glad to hear that you appreciated the honesty and genuine service of our Ambassadors. We will be more than happy to share your great comments with them. We hope to have the pleasure of welcoming you back soon! Sincerely, Joe Torres Club Millesime Ambassador Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 h9…

Business - 23/05/2019 TripAdvisor review
« Excellent »

You always feel welcome here. Beautiful building. Nice surrounding. Fantastic atmosphere in the Executive Lounge. Very friendly and professional staff! Tasteful interior. Clean and very big room. Very good WIFI. We will come again, for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. 954kais! We are so delighted to read your wonderful review of Sofitel Shanghai Hongqiao. It is always a joy for the team to read how happy our guests are and how we managed exceed their expectations in terms of service. On behalf of the entire team here, thank you again and I hope we have to pleasure to welcome you back with us soon. Joe Torres Club Millésime Supervisor Sofitel Shanghai Hongqiao el@sofitel-shanghai-hongqiao.com

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