Hotel - Mercure Ballarat - Hotel & Convention Centre
Mercure Hotel Mercure Hotel

Mercure Ballarat - Hotel & Convention Centre

4.0/5 542 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AUST CATHOLIC UNI5 km / 3 mi DEPI3 km / 1 mi DEPT EDUCATION3 km / 1 mi FEDERATION UNI5 km / 3 mi MARS15 km / 9 mi MCCAINS15 km / 9 mi ST JOHN OF GOD5 km / 3 mi VICTORIA POLICE3 km / 1 mi
BALLARAT COUNCIL3 km / 1 mi DEPT CORRECTION90 km / 55 mi DHS3 km / 1 mi IBM8 km / 4 mi MAXITRANS12 km / 7 mi RESERVE BANK5 km / 3 mi VIC ROADS12 km / 7 mi

Your meetings and events

The Convention Centre features audio visual lighting, projection and screens with natural light and wireless internet and space for up to 1000 guests theatre style. The main area can be divided with a retractable wall, plus a separate pre function room.The Eureka Ballroom is elegantly appointed with floor to ceiling bay windows with a 316 m² space to comfortably seat 60 delegates U Shape, 120 delegates classroom or 200 guests banquet style. An ideal room for conferencing, dinners and expos.Victoria Rooms Complex comprise of three private meeting or function rooms that feature bay windows and French doors that open onto the verandah overlooking the lake. Ideal for private receptions or conferences up to 160 guests banquet style.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VICTORIA ROOM 1 & 2 85 m2 3 m 70 25 20 30 60
THE CONSERVATORY 277 m2 3 m 300 40 0 60 80
EUREKA BALLROOM 316 m2 3 m 400 60 0 120 200
CONVENTION CENTRE 690 m2 5 m 800 0 0 500 600
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden.Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

  • 97 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 1,810 reviews

Our guest reviews for
Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 542 reviews
Friends getaway - 10/11/2019 TripAdvisor review
« Friendly Staff, Great Hotel »

My last stay at this hotel was my second stay, We had great accommodation, both Dinner and Breakfast was terrific. The hotel is easy to find in a central location and is in a very nice setting. All Staff that We dealt with were great as well.

Eve Business - 09/11/2019 Confirmed reviews AccorHotels
« Very dirty Appartment. »

I have stayed for a conference and because of a late booking I was offered an appartment to stay in. Sadly the whole appartment looked very dirty, with loads of cobwebs, filthy windows, not emptied bins, stained sofa, dirty carpet, smelly front room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eve, Thank you for taking the time to tell us about your experience at Mercure Ballarat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues with cleaning reported and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simon Monk General Manager

Susanne Couples - 09/11/2019 Confirmed reviews AccorHotels
« Very good »

Staff were most helpful. Room very clean and welcoming. Food was reasonably priced and of an acceptable standard.

Barbara Couples - 09/11/2019 Confirmed reviews AccorHotels
« Very satisfied »

We have been many times and always enjoyed it and we will be back again

Michelle M. Business - 02/11/2019 Confirmed reviews AccorHotels
« Comfortable room and bed and very good meals »

I was quite late arriving and appreciated the A/C being turned on for a very warm evening and that I could take my meal to the room. The meal was excellent and good value. The breakfast was fresh and generous and good value.

. Business - 01/11/2019 Confirmed reviews AccorHotels
« Pleasant »

Complimentary bottle of water in my room was only 3/4 full ? if it had been opened by a previous guest. I had paid for breakfast in my booking as apart of the special offer, when I arrived at breakfast I wasasked if I wanted my breakfast charged to my room. When I explained I had paid for breakfast with my accomdation I was told no breakfast was not included in my booking. In the end I didn't end up paying for my breakfast as I had booked and paid for two rooms and the other room didn't end up being used.

Anonymous Families - 30/10/2019 Confirmed reviews AccorHotels

Very comfortable Clean and excellent food

Anonymous Couples - 28/10/2019 Confirmed reviews AccorHotels
« RELAXING AND NO FUSS »

AS ABOVE

Business - 27/10/2019 TripAdvisor review
« Mercure Ballarat »

Quick, easy friendly check-in, room a bit dark and boring, but clean, and location great for a run, Sovereign Hill, peaceful. Breakfast was great and I gym adequate. Plenty of parking and quick check out. Friendly staff

Debbie Families - 18/10/2019 Confirmed reviews AccorHotels
« Always relaxing and comfortable place to stay »

From the ease of check-in to the very comfortable bed and buffet breakfast the next morning, my grand daughter and I had a wonderful stay.

Business - 17/10/2019 TripAdvisor review
« Noisy »

We booked a court yard room with a king and a single bed. We were put into an apartment room. It was dated and not overly appealing- it was very clean however. The apartment was right an the main road and was so noisy - the road noise was very loud and made it very difficult to sleep. We would not book a room again. The reason we have an a serve score and not less is because the restaurant food was nice and the staff were very friendly.

Alanc Couples - 16/10/2019 Confirmed reviews AccorHotels
« A comfortable stay »

Overall a comfortable stay. Staff were efficient and helpful. The unit was clean and mostly functional and adequately meet our needs.

Jessie Solo - 11/10/2019 Confirmed reviews AccorHotels
« Beautiful surroundings, lovely attentive staff and comfortable room. »

Staff are very kind and have always made me feel welcome. The rooms are clean and comfortable, the food is delicious, l will continue to return.

Amit V. Business - 11/10/2019 Confirmed reviews AccorHotels
« Inconsistent but otherwise good »

I stay at your hotel each week. The staff are friendly. I was ‘downgraded’ this week without warning which is very disappointing. I made all of my bookings for a superior room at the start of the year yet when I checked in I was told my room was unavailable due a conference booking it and I was given a lesser quality room. There was no forewarning of this. I give plenty of notice with all of my bookings and if this was an issue it should have been foreseeable. I also should not have been sent emails stating that all of my bookings of the superior room were confirmed when clearly they either were not or sudden ‘unexpected’ changes can occur. I find this poor given I stay literally every week at your hotel.

Jason W Family - 10/10/2019 TripAdvisor review
« Excellent Staff »

I stay at hotels and apartments over half a year with work and can i say the customer service at the Mercure in Ballarat completely puts to shame the majority of other hotels. Nothing was to much trouble and for a well earned family Holliday we thought the place was perfect.

Mick Families - 08/10/2019 Confirmed reviews AccorHotels
« We needed a one night stop over and this was perfect with kids »

We stayed in the two bedroom apartment with our children and also ate dinner and breakfast in the restaurant. The vouchers for drinks are a nice touch encouraging us to use the restaurant, bar. We will definitely stay here again.

Family - 08/10/2019 TripAdvisor review
« Ballarat »

Good location near city and facilities. Lack of vegetarian options on the bistro menu although the website seemed to indicate that a vegetarian menu was available. However, when 'pushed', the chef came up with excellent ideas for a vegetarian main course..

Helen V. Families - 04/10/2019 Confirmed reviews AccorHotels
« Restful and peaceful setting »

Nice setting, friendly staff

Matt Families - 04/10/2019 Confirmed reviews AccorHotels
« Ballarat Stay »

Pleasant stay, nice dinner and plenty of selections, friendly staff, comfortable rooms but a bit dated.

Couples - 01/10/2019 TripAdvisor review
« Great hotel with beautiful setting. »

Friendly staff, with nice garden landscapes . Enjoyed pre dinner drinks and good dinner. Staff friendly. Room Was clean and good bed but could do with more bench space, need table and chairs and two chairs not one. Windows in our room were disappointingly high and could not look out. Felt like your in a cell. Dinner was ok but not really fresh and a little sad. Overall though was satisfactory and had worse dinners before.

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