Hotel - Mercure Ballarat - Hotel & Convention Centre
Mercure Hotel Mercure Hotel

Mercure Ballarat - Hotel & Convention Centre

4.0/5 496 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AUST CATHOLIC UNI5 km / 3 mi DEPI3 km / 1 mi DEPT EDUCATION3 km / 1 mi FEDERATION UNI5 km / 3 mi MARS15 km / 9 mi MCCAINS15 km / 9 mi ST JOHN OF GOD5 km / 3 mi VICTORIA POLICE3 km / 1 mi
BALLARAT COUNCIL3 km / 1 mi DEPT CORRECTION90 km / 55 mi DHS3 km / 1 mi IBM8 km / 4 mi MAXITRANS12 km / 7 mi RESERVE BANK5 km / 3 mi VIC ROADS12 km / 7 mi

Your meetings and events

The Convention Centre features audio visual lighting, projection and screens with natural light and wireless internet and space for up to 1000 guests theatre style. The main area can be divided with a retractable wall, plus a separate pre function room.The Eureka Ballroom is elegantly appointed with floor to ceiling bay windows with a 316 m² space to comfortably seat 60 delegates U Shape, 120 delegates classroom or 200 guests banquet style. An ideal room for conferencing, dinners and expos.Victoria Rooms Complex comprise of three private meeting or function rooms that feature bay windows and French doors that open onto the verandah overlooking the lake. Ideal for private receptions or conferences up to 160 guests banquet style.

Mercure Ballarat - Hotel & Convention Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONVENTION CENTRE 690 m2 5 m 800 0 0 500 600
EUREKA BALLROOM 316 m2 3 m 400 60 0 120 200
THE CONSERVATORY 277 m2 3 m 300 40 0 60 80
VICTORIA ROOM 1 & 2 85 m2 3 m 70 25 20 30 60
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 97 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,745 reviews

Our guest reviews for
Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 496 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 21/05/2019 TripAdvisor review
« Comfortable stay with very good service »

Stayed here twice in the last two weeks and have to say this is a great country hotel. Excellent service by all, great breakfasts and for winter a couple of very hot fireplaces to sit and drink beside. If in Ballarat stay here!

Business - 20/05/2019 TripAdvisor review
« Business trip »

Staff fantastic as always Restaurant very good Accomodation in the new units very good for business travellers Other accommodation great for families and tourists I have stayed previously in these rooms and would recommended them

Wayne C. Business - 09/05/2019 AccorHotels certified review
« Front office Staff are extemly polite freindley assist you »

Rooms clean Staff welcome you by name

Helen H. Couples - 04/05/2019 AccorHotels certified review
« Quite good. »

Our room was ok except fot the tired bathroom. The grout between the tiles on the floor was disgusting. It was either dirty or very aged. Our experience in Billy's restaurant was very good and our waiter was great (mature tall man ). The grounds were very pretty and well cared for.

Family - 03/05/2019 TripAdvisor review
« Great Stay »

The Mecure is a great hotel in Ballarat. It is well located and has excellent facilitates . The rooms were warm, spacious and suitable for families. Rooms were a little dated but the friendly and professional staff well and truly made up for this.

Anonymous Families - 29/04/2019 AccorHotels certified review
« very relaxing »

The staff were really friendly and welcoming. The location, room and size of room was great. Only the king bed was the problem as it was very soft and w had a bit of trouble sleeping.

Anonymous Families - 29/04/2019 AccorHotels certified review
« very good »

layout private staff very freindly and welcoming

Couples - 23/04/2019 TripAdvisor review
« Luxury accommodation at a value price. »

Very happy with the stay including using the bar facilities and the breakfast. All first class. The restaurant staff during breakfast and the very helpful bar staff were way above average.The fine facilities and appearances of the property were refreshing after a long drive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodneale, We very much appreciate your comments regarding your stay at Mercure Ballarat. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Simon

Tim G. Couples - 19/04/2019 AccorHotels certified review
« Just ok. »

Reception was neutral, not particularly welcoming. The room clean, bedding comfortable but air conditioning not functioning very well with the cold nights. Brick paving quite uneven and exrernal lighting could be improved . Bar staff friendly and there was a good selection of wine. Restaurant quality was relatively good value and staff efficient and courteous.

Ingridjok Couples - 17/04/2019 AccorHotels certified review
« Reliable service as usual. »

Lovely lady on reception for check in. Comfortable bed and clean bathroom. Breakfast staff were attentive although there was nothing else required as the choice was very varied.

Michelle L. Business - 13/04/2019 AccorHotels certified review
« Worst breakfast ever Would not recommend »

Check in was good, evening meal was good value and great flavour. Breakfast was terrible worst I have ever experienced. Bacon burnt as in black as were the tomatoes. Seemed and effort to get poached eggs rather than the scrambled supplied in warming unit.

Trevor C. Business - 13/04/2019 AccorHotels certified review
« Generally OK, Bathroom not up to scratch and no milk in fridge for self serve tea/coffee »

As stated above the experience was OK, I was there for business and the room had a reasonable desk with easy access to power outlets, there was also free WiFi which I didn't use as I had my own connection, The bed was fine, the room was clean, but the bathroom was below par, the bath/shower combination with a non slip bath mat and shoulder height shower head was very ordinary as was the lack of a proper shower screen or even a curtain. The toilet was at the opposite end of the bathroom and uncomfortably close to the wall particularly given that there was loads of space, some sort of partition would have been nice but as I was alone it didn't really affect me.

Ron Families - 12/04/2019 AccorHotels certified review
« Sovereign Hill visit »

Good, however we believe with some minor adjustments to the check in, our experience could be very good.

heathlang Family - 10/04/2019 TripAdvisor review
« Short stay in Ballarat »

I stayed at the Mercure Ballarat Hotel for 1 weekend night recently for a family trip. Generally well maintained hotel with beautiful gardens and lake towards the front of the property. My courtyard room was at the back of the property and was spacious and comfortable. But my room had not been stayed in for a while, and dead bugs (midgies) were everywhere throughout the bathroom. Also room was located near the maintenace area, and hence the area generally felt unloved including the pool area. Overall my stay was good but a few things to improve on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear heathlang, Thank you for taking the time to review your stay with us at Mercure Ballarat. Your comments have been shared with our team for follow up. We are glad that you enjoyed your time with us and hope to have the opportunity to welcome you back again soon. Regards, Simon

Karen H. Couples - 07/04/2019 AccorHotels certified review
« Fantastic place to stay »

As always room was excellent, Breakfast good, grounds marvellous Thank You Karen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, We very much appreciate your comments regarding your stay with us at Mercure Ballarat. It is always a pleasure to receive positive feedback and your comments have been shared with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

Mal Couples - 04/04/2019 AccorHotels certified review
« very good »

just what we needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

D. Couples - 03/04/2019 AccorHotels certified review
« Repeat stay for annual event »

Friendly staff clean room Noisy guests at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip, Thank you for taking the time to share your feedback. We hope to welcome you back to Mercure Ballarat very soon. Sincerely, Simon Monk General Manager

Kerry Business - 02/04/2019 AccorHotels certified review
« Comfortable stay »

The grounds at Mecure Ballarat were very nice, the room was clean and had plenty of room in the bathroom. Breakfast was minimal not the biggest variety for a Mecure. If there was anything to make it better, it would have been great to have a complimentary umbrella to use as the grounds were large and distance from my room to reception/breakfast was a walk outside and it was raining heavily; however I forgot to bring one myself as flew in from interstate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry, We very much appreciate your comments regarding your stay at Mercure Ballarat. Your comments have been shared with our team. I have noted your comment regarding umbrellas. We do have these available near the front entrance at reception. I am unsure why they were not out during your stay. We look forward to welcoming you back again soon. Sincerely, Simon Monk General Manager

Julie Couples - 01/04/2019 AccorHotels certified review
« Quiet peaceful surrounding in Ballarat »

What I loved was the quietness and the bed was superb. There is plenty of room in the main area (Unit 16.) The bathroom is a little dated but mainly this is the floor tiles (possibly re grout them and they would look cleaner and 'newer'. The basin is quite small and my husband and I had trouble sharing the area with our toiletries and my make up and my stuff went on the floor. Shower was good - firm spray and no problems with hot/cold. Air conditioner worked well. The buffet breakfast for an extra $1 was brilliant and staff were so very nice, (Trish) and another nice lady. Overall, we were very happy and definitely consider staying there again if in Ballarat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie M., We very much appreciate your comments regarding your stay with us at Mercure Ballarat. Your comments have been shared with our team and special mention made to Trish. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Simon Monk General Manager

Amit V. Business - 31/03/2019 AccorHotels certified review
« Dr »

Generally the customer service is very good. The room could use some updating to more modern beds, furniture. Whilst always a comfortable stay, the cleanliness of the room (I stay there weekly) is very mixed which demonstrates to me that quality control is suboptimal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amit, Thank you for taking the time to tell us about your stays at Mercure Ballarat. Your comments have been shared with our team. We do have our Superior Rooms which are newer with modern furnishings. We will upgrade you to one of these for your next visit. Thank you again for sharing your experience, and we look forward to seeing you soon. Sincerely, Simon Monk General Manager

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