Hotel - Hôtel Mercure Paris Ouest Saint Germain
Mercure Hotel Mercure Hotel

Hôtel Mercure Paris Ouest Saint Germain

3.5/5 190 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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From September 21 to October 6, 2018, make the most of your stay in Saint-Germain-en-Laye and discover new francophone artists at the l'Estival music festival!

Hotel location

Your meetings and events

An ideal hotel for your business meetings and events, with 4 bright rooms and open to a landscaped garden. Equipped with screens, retractable video projectors, paper boards, Wi-Fi.Rejuvenate your teams in a relaxing environment. Our new catering offer encourages interaction, this asset will make you more efficient.Our know-how at your service to organize your company evenings, incentive days as well as festive, sociable moments (end-of-year evenings, team building, cocktails, etc.) Let us know what your plans are!

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOURVILLE 53 m2 2 m 40 18 20 25 30
TERASSE 60 m2 2 m 50 20 25 25 35
PARC 102 m2 2 m 90 30 32 50 90
CERF 136 m2 2 m 120 40 90 70 120
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

You'll love our rooms renovated in a modern and harmonious style. Enjoy added comfort with our bedding and tea and coffee making facilities. Our bathrooms come with a rain shower or tub. WIFI access is free. Pets are not allowed.

  • 56 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,397 reviews

Our guest reviews for
Hôtel Mercure Paris Ouest Saint Germain

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 190 reviews
Frank Couples - 04/11/2019 Confirmed reviews AccorHotels
« Prima »

Comfortable kamer. Prima

John N. Couples - 26/10/2019 Confirmed reviews AccorHotels
« Great staff, very helpful and friendly. »

I have stayed here several times and the staff welcome me back as an old friend.

Anonymous Couples - 15/10/2019 Confirmed reviews AccorHotels
« A good location for a short stay »

The hotel is well located next to the forest and a short (5-10 min) walk from the town and RER station. You can reach the centre of paris in about 30 minutes by RER; it is also convenient for visiting Versailles, which is about 30 minutes away by car. The hotel itself is OK but nothing special. The rooms are clean and the staff helpful. The only oddity was that the bar was closed at the weekend, although with the town so close, it wasn't too much of an inconvenience.

E. S. Business - 12/10/2019 Confirmed reviews AccorHotels
« Quiet and comfortable stay »

It was a pleasant stay with friendly staff. The room is clean and comfortable.

Anonymous Business - 11/10/2019 Confirmed reviews AccorHotels
« ok »

nothing particularly bad or wrong with the hotel itself, but the cost was expensive for a very small room.

Michael R. Business - 27/09/2019 Confirmed reviews AccorHotels
« Non—restful. »

The room itself was fine, but it was located adjacent to the central stairway and the noise from footsteps was surprisingly loud. It was not possible to sleep when the stairs were in use. Also, there were no towels provided on the first night.

Couples - 25/09/2019 TripAdvisor review
« Hotel Mercure in Saint Germain-en-Laye very disappointing »

I found this hotel extremely disappointing. The room we had was far too expensive and not fit to be classed as Privilege room. The bathroom was ridiculously small and the staff did not seem to know anything.

Lynn B. Families - 03/09/2019 Confirmed reviews AccorHotels
« Mrs »

Nice room although with premium room relaxing chairs would be nice. Disappointed that the bar was closed at the weekend. We came back after a long day & would have been nice to relax with a drink in the bar. Our TV wasn’t working, when we asked we were told there had been a storm & cables were damaged. We were offered a change of room but it was a shame we weren’t told of the problem when we checked in & offered a change then. The problem was obviously known but we weren’t told when checking in. We had to highlight it. When it was a known problem surely we should have been told & offered a change of room at check in rather than having to highlight it. Breakfast was nice but when things ran out not replaced. No pancakes 2 mornings & some of the bread selection was finished & not replaced

Ana Business - 26/08/2019 Confirmed reviews AccorHotels
« Thank you »

It started a little difficult with the cancellation of my reservation, but when getting to the hotel everything went very well. The room and the service were very good.

Couples - 18/08/2019 TripAdvisor review
« Not a 3 stars hotel »

1. Even if the room was big, there was no space to put up things in the bathroom and nearly no space in the cupboard for clothes. 2. The room said it was a King bed but in fact it was two single bed put together which meant a hole in the middle of the bed 3. The bed sheet was far too small for the size of t he bed 4. The room was clean in a rush every day 5. Some of our towels were stained 6. Use of plastic cup in the bathroom instead of glass is not great 7. The receptionist changed all the time and sometimes no one was there 8. Kitchen was closed which I found weird and no one ever at the bar

James G. Families - 31/07/2019 Confirmed reviews AccorHotels
« As expected »

I have used the hotel many times because of location - it was as expected i.e. clean, simple and a great location. As usual my only criticism is the small signs of wear and tear that show a lack of maintenance such as door and window handles that are broken, and the poor quality of plastic goblet in the bathroom that always cracks when you take it out of the plastic wrapping and then leaks.

Rita Couples - 23/07/2019 Confirmed reviews AccorHotels
« Ms »

Very pleasant, but the room was freezing cold on arrival and there was insufficient milk in the room, however, I managed to find a member of staff who was very helpful and found me some milk. There was only 1 bathrobe and slippers and 2 guests!

Thomas Business - 14/07/2019 Confirmed reviews AccorHotels
« Very nice surroundings »

Good breakfast, friendly staff, not so user friendly parking spots though

Aurelien Business - 13/07/2019 Confirmed reviews AccorHotels
« Nice hotel, with enjoyable garden, in a nice surrounding »

The hotel has charm, thanks to a very nice garden and nice and quiet surroundings. The all premises has been well refurbished. Only the parking is not the most practical.

John M. Business - 12/07/2019 Confirmed reviews AccorHotels
« Disappointed, I expect better from Mercure! »

Reception was OK but benefits of a privilege room were not explained! Room was acceptable but could not pull the curtains fully to block the light coming in and there was not light ion the working area! Restaurant selection was poor and service almost non-existent. I selected this hotel because of the brand reputation and that it had a restaurant on site. Perhaps I need to re-think my automatic selection of Accor Hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise Bellegarde Directrice

G. Business - 03/07/2019 Confirmed reviews AccorHotels
« Felt just like home... »

The period I have stayed it has felt like home each time I have come back from The Netherlands. I have to travel every two weeks back to The Netherlands and work most of the days in Saint-Germain-en-Laye. What is quite surprising is the variety of dinner they have each week. Each week it's a different menu. Staff are friendly and kind.

I. P. Families - 26/06/2019 Confirmed reviews AccorHotels
« Disappointing »

Expected to see an hotel of 'classe Mercure'. Discovered a hotel in sad need of restoration. Room reserved well ahead of visit ; given room in exterior building. (Gold membership???). Restaurant from appearance looked like a low-class cantine.. Rescinded taking breakfast there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise Bellegarde Directrice

Anonymous Couples - 23/06/2019 Confirmed reviews AccorHotels
« Very nice »

Excellent, except for one weekend day our room was not made up (we then asked and it was).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Please, receive our apologize for the problem with your room. We hope to see you again soon. Sincerely, Françoise Bellegarde Directrice

John N. Business - 16/06/2019 Confirmed reviews AccorHotels
« Friendly staff, comfortable room, excellent food. »

All the staff were very friendly and helpful, the staff in the bar and restaurant welcoming me back like an old friend. The room was comfortable and contained all the facilities that I needed. French food is almost always good and the food in the hotel restarant compared very favourably with food in most British restaurants (British hotel food is far inferior).

Federico Business - 14/06/2019 Confirmed reviews AccorHotels
« Nice and quiet room, but really too small ! »

the hotel is nice and quiet, but my room was really too small ! I was on a business trip and not having even a little table where you can work on your PC was really disappointing

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