Hotel - Hôtel Mercure Paris Ouest Saint Germain
Mercure Hotel Mercure Hotel

Hôtel Mercure Paris Ouest Saint Germain

3.5/5 171 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7j/7j
    • Opening hours : Week-end 6h30-23h00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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From September 21 to October 6, 2018, make the most of your stay in Saint-Germain-en-Laye and discover new francophone artists at the l'Estival music festival!

Hotel location

Your meetings and events

An ideal hotel for your meetings and professional events, featuring 4 bright rooms opening onto a landscaped garden. Our rooms are equipped with screens, retractable projectors, flipcharts and WIFI. Energize and inspire your teams with a friendly breakin relaxing surroundings close to Paris. Our new dining options promote discussion, which will help to make your meetings even more effective. Use our know-how to help organize your corporate events andincentive breaks, as well as festive and team building events (end-of-year celebrations, team building activities, cocktail evenings, etc.) You can trust us to make your events a success!

Hôtel Mercure Paris Ouest Saint Germain Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOURVILLE 53 m2 2 m 40 18 20 25 30
TERASSE 60 m2 2 m 50 20 25 25 35
PARC 102 m2 2 m 90 30 32 50 90
CERF 136 m2 2 m 120 40 90 70 120
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 56 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,299 reviews

Our guest reviews for
Hôtel Mercure Paris Ouest Saint Germain

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 171 reviews
G. Business - 03/07/2019 AccorHotels certified review
« Felt just like home... »

The period I have stayed it has felt like home each time I have come back from The Netherlands. I have to travel every two weeks back to The Netherlands and work most of the days in Saint-Germain-en-Laye. What is quite surprising is the variety of dinner they have each week. Each week it's a different menu. Staff are friendly and kind.

I. P. Families - 26/06/2019 AccorHotels certified review
« Disappointing »

Expected to see an hotel of 'classe Mercure'. Discovered a hotel in sad need of restoration. Room reserved well ahead of visit ; given room in exterior building. (Gold membership???). Restaurant from appearance looked like a low-class cantine.. Rescinded taking breakfast there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise Bellegarde Directrice

Anonymous Couples - 23/06/2019 AccorHotels certified review
« Very nice »

Excellent, except for one weekend day our room was not made up (we then asked and it was).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Please, receive our apologize for the problem with your room. We hope to see you again soon. Sincerely, Françoise Bellegarde Directrice

John N. Business - 16/06/2019 AccorHotels certified review
« Friendly staff, comfortable room, excellent food. »

All the staff were very friendly and helpful, the staff in the bar and restaurant welcoming me back like an old friend. The room was comfortable and contained all the facilities that I needed. French food is almost always good and the food in the hotel restarant compared very favourably with food in most British restaurants (British hotel food is far inferior).

Federico Business - 14/06/2019 AccorHotels certified review
« Nice and quiet room, but really too small ! »

the hotel is nice and quiet, but my room was really too small ! I was on a business trip and not having even a little table where you can work on your PC was really disappointing

Anonymous Business - 11/06/2019 AccorHotels certified review
« very nice »

i just had time to enjoy the breakfast!

Client Couples - 10/06/2019 AccorHotels certified review
« mercure st germain-en-laye »

bien

S. Couples - 04/06/2019 AccorHotels certified review
« Formidable »

Formidable

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur S., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons pouvoir vous accueillir à nouveau très bientôt. Nous notons cependant que vous n'êtes pas totalement satisfait du programme LE CLUB. Sachez que celui-ci va évoluer en fin d'année afin d'apporter à nos clients plus de bénéfices. Encore une fois, merci de votre confiance, Monsieur S. Cordialement Françoise Bellegarde Directrice

Jeremy Solo - 02/06/2019 AccorHotels certified review
« Excellent »

Clean room, comfortable bed, lots of pillows which is VERY important, great aircon and windows, nice staff. I slept really well

Anonymous Friends - 01/06/2019 AccorHotels certified review
« Good experience »

Hotel is situated in a quite place, very close to the forest. Good value for money.

Cidi Business - 22/05/2019 AccorHotels certified review
« Great location - great value for money »

Great lopcation in very quiet environment Nice rooms with windows to open! Nice food in restaurant Good and friendly service Fast check-in and check-out service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Françoise Bellegarde Directrice

Shouvik Business - 21/05/2019 AccorHotels certified review
« Lovely location. Good hotel »

Room layout was odd with a narrow passage between the bed and TV on the wall. Apart from that no issues. Great breakfast.

Jacques Friends - 06/05/2019 AccorHotels certified review
« The Hotel covers the essentials for a short-period lodgement »

Just fair. The hotel has good breakfast, polite staff, reasonably clean, set up in old dark facilities. Maybe it’s time to renew the environment.

Ka Business - 18/04/2019 AccorHotels certified review
« Ok »

Stayed before at better rate for similar service, hotel receptionist with top service, bar responsible rather unfriendly, good check out

One N. I. S. G. E. L. Families - 16/04/2019 AccorHotels certified review
« Clean, good breakfast but that’s it. »

Rooms are clean but outdated and without charming. Windows are not so efficient to handle the difference of temperature (2 degrees outside and you really feel it!) and the room is finally noisy (noises from other rooms such water pipes). That’s say, it it quite clean, nice people and at 5 min from down town.

George Business - 13/04/2019 AccorHotels certified review
« Mediocre »

Mediocre service no TV channels in English . Remote control not working well. Room quite good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGIOS M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ouest Saint Germain. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle KIEFFER Responsable du développement commercial et de la qualité

Johan W. Business - 12/04/2019 AccorHotels certified review
« Always nice »

Been coming here for years, good service, good breakfast, nice and clean rooms. Nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHAN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ouest Saint Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle KIEFFER Responsable du développement commercial et de la qualité

Martin S. Families - 03/04/2019 AccorHotels certified review
« Good location but with some shortfalls »

Nicely located room, small bathroom. Unfortunately the pillows were very hard which interrupted a good nights sleep. Staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ouest Saint Germain. It is always a pleasure to receive positive feedback, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle KIEFFER Responsable du développement commercial et de la qualité

Olivier Business - 31/03/2019 AccorHotels certified review
« very nice stay »

very nice and pleasant stay Staff is charming Parking entrance difficult to find and big hole at the entrance

Claire Families - 11/03/2019 AccorHotels certified review
« Very well located, clean and spacious room »

Very well located next to the rer and castle, downtown close by, good place to stay. Not the most charm full hotel (restaurant and breakfast room ...) but nice people, clean, great hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAIRE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ouest Saint Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle KIEFFER Responsable du développement commercial et de la qualité

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