Hotel - ibis Styles Makkah
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Makkah Hotel

4.0/5 49 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)

Catering

  • Breakfast
  • 2 restaurant(s)

Business services

  • 1 meeting room(s)
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Hotel location

Your meetings and events

ibis Styles Makkah Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LOBBY LOUNGE 0 m2 0 m 0 0 0 0 0

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 286 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.2/5 AccorHotels Rating 331 reviews

Our guest reviews for
ibis Styles Makkah

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 49 reviews
Wahidin Couples - 08/09/2019 AccorHotels review
« mr »

good and clean room

Ompunk R. Couples - 27/08/2019 AccorHotels review
« Good services »

They help me very well to early check. And hotel provide us the bus to go to masjidil haram.

Andang P. Couples - 21/08/2019 AccorHotels review
« Need much improvement »

Ibis need much improvement, very slow check-in process (need time about 3.5 hours), some facilities in the room not working (e.g. water boiled, reading lamp, etc)

Abdulsalam Families - 05/08/2019 AccorHotels review
« A. »

I like to stay at ibis Styles Makkah. it's clean and comfortable but the breakfast wasn't worth it. my roommate asked me about breakfast so I didn't recommend it. also, there was a problem with the bus so, that cost me about $10 because we using a taxi to go to the holy mosque

Hani A. Business - 16/07/2019 AccorHotels review
« Nice for a short time visit »

I have been to this nice hotel last year for short business trip and it was perfect, but this time was not good as it was before! * Not like ibis style around the world!!! * Old furniture * Noisy out side the rooms * Front disk employees need more attention to the customers * Lack of parking spots

Mohamed E. Solo - 13/07/2019 AccorHotels review

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed E., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohamed K. Families - 30/06/2019 AccorHotels review
« Money value, good service »

I am already member on AccorHotels and every time travelled choose first Accorhotels. Very satisfied with service. Overall is perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed K., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Salman A. Families - 23/06/2019 AccorHotels review
« Trouble, the wasn’t clean and I have photos for that. »

It was horrible and I will make a bad review about my staying. The staff are not professional and they can’t help the guests to make their trip easy. The room wasn’t clean and they couldn’t clean it and not change it for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salman a., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. sorry that your experience did not meet your expectations; At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mohammad U. Families - 16/06/2019 AccorHotels review
« Very good »

Clean room friendly staff and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad u., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sayyed R. A. Families - 10/06/2019 AccorHotels review
« Despite advance booking, room was not available on our arrival, we were asked to wait or take three bed room till four bed room is vacated. »

. Shuttle bus service need lot of improvement, there is no fix timing and there is no monitoring on drivers.Only bus was available even during rush hours. - Timing of arrival and departure must be according to prayer time so guest can reach on time for prayers. - Food service at room should be made available for guest as there is no nearby restaurant in the area. - Need to improve maintenance of hotel, some plate number were hanging and not repaired, cover of switches in the lifts are moved and not fixed. Reception staff need more professional training. General Manager is quite active but he need more professional and trained staff to handle operation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sayyed Rayees A., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Family - 10/06/2019 TripAdvisor review
« Neat and clean good hotel with all facilities »

The hotel is very good but need some improvement in terms of bus facilities, food services at room and reception staff training.. There is no restaurant in the area so hotel should have facilities of providing food to guest if they arrived late night.

Jet49881337299 Family - 09/06/2019 TripAdvisor review
« One of Best Experience In Makkah »

This was my first stay in Makkah which was far from Haram. But still I dont regret my choice as Hotel services let us forget hassle of shuttle and waiting in peak season. Hotel food was tasty and services were superb.

Solo travel - 09/06/2019 TripAdvisor review
« Excellent! Excellent! Excellent! »

I have been blessed to have stayed in a great many hotels in Mecca over the years from the very basic to 4-5 star hotels and I have to say that ibis Styles Makkah was the MOST cleanest and comfortable room I have ever stayed in my entire life! The level of cleanliness was even better than most european hotels. The bed, bedding and pillows were NEW and provided a therapeutic and comfortable sleep. To top it, the general manager, Mr. Walid Mehria was so hospitable and kind, he arranged for a free platter of fruit to be sent to me when I arrived and greeted different guests in their own/different languages. He was also very hands-on and attentive and made sure the bus to Al Haram ran efficiently. My stay was as if I was in heaven! A beautiful dream! The desk-staff were also very kind and spoke English very well. Even the house-keeping staff were professional, competent and knew how to clean to a very high standard! I am amazed and VERY grateful to you all. InshAllah I am already planning next year's visit. Thank you! Thank you! Thank you!

Bashir G. M. Couples - 07/06/2019 AccorHotels review
« VALUE FOR MONEY »

VALUE FOR MONEY, THE HOTEL STAFF ARE FRIENDLY ESPECIALLY THE MANAGER MR WALID VERY FRIENDLY AND I AM SURE THE MANAGER WILL MOVE THE HOTEL TO THE NEXT LEVEL OF QUALITY, HE CAN SPEAKS MANY LANGUAGES LIKE FRENCH, ENGLISH, ARABIC AND SPANISH. NICE PLACE TO STAY.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bashir Garba M., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Omair Families - 07/06/2019 AccorHotels review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Omair I., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Faisal Couples - 06/06/2019 AccorHotels review
« Experience not satisfied »

Being a reputed brand we were expecting a good services but was not satisfied, like 30 mins bus schedule was discontinued on Eid day, which created a big problem for us, atleast it should have been on Eid day. Many times called for laundry help, housekeeping help, was assured that it would be provided but in reality nobody responded. Hope that our grievances would be considered before we book hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faisal K., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Afnan Families - 06/06/2019 AccorHotels review
« I would never stay again in Ibis styles hotels never »

The bathroom have bad smell - the room was extremely small overweighted people can’t move - two of the receptionist were rude and not professionals- no hotels services like slippers teeth base etc.......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Afnan A., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A A. Families - 04/06/2019 AccorHotels review
« Prepaid for room not available »

Prepaid for room not available when I check in at 11:30 pm. Front desk staff is very rude and did not help to get me room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed A., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

M. E. Couples - 01/06/2019 AccorHotels review
« Not as expected »

I am a Platinum Accor le club member, but it seems they don’t understand what is this means, they really don’t care about how to satisfy a customer

Our hotel has responded to the review
Our hotel has responded to the review

Dear karam m., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mohammed W. U. Families - 01/06/2019 AccorHotels review
« Mr. Mohammed Wasif »

First i would like to thank the front office manager & his team, Who make my stay wonderful and they created happy moments by understanding our needs and had given personalize service or i can say tailored made service. Mohammed from reception was very professiuonal while he was check-in to us. I have booked two rooms for two nights. Very good hotel clean & neat. The Employees are very friendly and offer assitance on eye blink with natural smile. I recoment all my family & friends to saty at IBIS Makkah Hotel. Thank you once again, Regards Mohammed wasif U.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammed w., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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