Hotel - Mercure Maitland Monte Pio
Mercure Hotel Mercure Hotel

Mercure Maitland Monte Pio

3.5/5 208 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:45-21:00
    • Opening hours : Week-end 07:00-21:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Maitland Monte Pio Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOWER ROOM 17 m2 3 m 0 0 6 0 0
ABBEY ROOM 40 m2 3 m 0 12 14 8 0
NORFOLK ROOM 150 m2 2 m 60 25 24 25 0
TOOHEY ROOM 150 m2 4 m 40 25 24 25 0
THE BALLROOM 220 m2 3 m 120 40 30 45 100
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 41 rooms
  • 41 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for
Mercure Maitland Monte Pio

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 208 reviews
Couples - 15/09/2019 TripAdvisor review
« Nice hotel »

We got in late and left early so didn't get to take it all in, but the room was large and clean with a full size bar fridge and tea making facilities. Air Con unit in room and a large comfortable bed. Car parking free and plentiful

Family - 31/07/2019 TripAdvisor review
« Needs work »

Beautiful heritage style building , staff very polite but not enough of them . The concierge also works in the kitchen and also serves behind the bar . We arrived at 830am for breakfast but no hot food in the bain maries and no staff to be found so we had to go to a cafe down the road. As a result the outside grounds also need a good clean up

D8018KFamandaw Family - 31/07/2019 TripAdvisor review
« Lovely historic hotel »

We enjoyed our stay at the Monte Pio, the historic building was beautifully converted and the rooms were clean & comfortable. The staff were lovely and friendly and the restaurant food was good quality and very tasty.

Business - 13/07/2019 TripAdvisor review
« Ghost town »

I ha e stayed at this property mb any times over many years bu TV recently I get the impression it is slowly offering less and less. T hff e receptionist was the on look y person I saw at check in and it felt like the late shift even though it was only a bit after 7 pm. It was Monday and the rs e is no restaurant or room service. I did receive my room upgrade but there was no welcome gift customary for platinum members. Breakfast was good

Couples - 10/07/2019 TripAdvisor review
« Disappointing »

The reason for the low score is we were surprised at the very low level of staffing. It appears to be a low season, but the receptionist or manager was also the dining room wait staff. It was not clearly communicated what was happening when waiting. Also our room had 2 key issues. There was a power point in our room next to the tea and coffee facilities that was hanging out of the wall and was rather dangerous. And the water seal strip on the base of the shower screen door was broken so the water flooded the bathroom floor. It was annoying. The manager was excellent, but probably overwhelmed.

Relax01067193506 Business - 16/06/2019 TripAdvisor review
« Monte Pio - Maitland »

Difficult to keep such a large property updated. Was very clean and staff friendly. Reception was closed when I arrived at 9:00pm which can be expected when there are a minimum number of guests staying at the Motel.

cbansal1201 Family - 01/05/2019 TripAdvisor review
« Nice, clean and well positioned »

Nice, clean and well maintained property. The staff was super helpful and the rooms were comfortable. We stayed only for one night but overall experience was pleasant. Will definitely come back if we visit the area again.

SharynM73 Family - 19/04/2019 TripAdvisor review
« Monte Pio »

Disappointing visit the Monte was originally a convent so I was expecting beautiful furnishings and a step back n time, the furniture was dated and the the ornaments gaudy with poor quality plastic plants in pots large gold dolphins adorned an outdoor area the lamp in our room was twisted I went to straighten it and it fell off it was being held together with duck tape a large 70.s style mirror hung in our room cobwebs in the corners of the room some of the curtains hanging off the after spending the night before at the Mercure at Williamson where the decor is modern and clean it was so disappointing. The staff were friendly the bed was comfortable and the shower was great. Disappointing only in the tacky decor expected more for the money we paid.

Couples - 29/03/2019 TripAdvisor review
« Monte Pio Hotel »

Very good hotel. Friendly and helpful staff. Rooms are a good size and beds very comfortable. Hotel is close to Maitland centre and is only a short drive to the Hunter vineyards. Restaurant when open is excellent.

Business - 10/03/2019 TripAdvisor review
« A lovely place to stay, lots of parking & away from the hustle bustle of town »

My experience at this hotel has meant I put this at the top of all the Mercure hotels I have stayed at previously - fantastic service, lovely rooms & nice views in an historical building too! Comfy bed, good amenities & the food at dinner was amazing (thank you Alicia) Only one staff member was a bit grumpy, but maybe he was having a bad day lol

Family - 07/02/2019 TripAdvisor review
« Monte Pio hotel and Conference Centre »

It was great to come back to an air conditioned room in such hot weather. The room was clean and comfortable. Breakfast was uninspiring but dinner was fine except the Restaurant was closed on Sundays and Mondays

Family - 17/01/2019 TripAdvisor review
« Frequent travelers »

This is a beautiful historic building. The decor is both modern and traditional. Our room was spacious, well appointed and spotless. Comfortable beds and excellent bathroom made our stay most enjoyable. The staff were extremely helpful and well trained.

Business - 08/12/2018 TripAdvisor review
« Excellent stay, will be back »

Great service & a fantastic stay. Rooms were clean & fresh. The food at the restaurant was delicious. Very friendly staff. We were also upgraded being an Accor member. They did everything right to acknowledge our loyalty

Couples - 12/11/2018 TripAdvisor review
« Monte Pio Hotel »

Overall a very good experience. Staff helpful and friendly. Rooms clean and tidy. Breakfast on both mornings was great.We have stayed here on at least 5 occasions and would have no problem recommending the hotel. times

Business - 31/10/2018 TripAdvisor review
« Average Standard but lovely location »

First time staying at hotel, is a little dated and rooms are okay. Upgraded to a spa suite although the bathroom situation is odd with shower in spa but ridiculously high shower head with no shower curtain. Made showering feel awkward. Colleague had a standard room which was 3 times the size so was disappointed in that upgrade. Check in process was a bit "clunky" and not smooth and not welcome of accor membership in room with free drink etc.

Family - 04/10/2018 TripAdvisor review
« Daggy and Disappointing »

This hotel is disappointing. The location is good, and the basics are there, but it has had a series of bad makeovers that just do not work including bronze mirror ceiling tiles in reception (Yeh the 1980s). It results in poor room layout, frameless showers that leak all over the floor, complicated WiFi that you give up on and poor room decor. The building has charm that fails to transfer to the room. And! Dirty! Coffee stains in cups, water left from previous occupant in coffee machine, and rubbish in the desk draw. It was the sun screen cap left sitting on a ledge near the pool that did it for me as I visited at the end of Winter, so it had been the for months. Housekeeping has gone missing and management is blind. What did I like – the hot water and shower were great and the towels fluffy, the staff friendly and helpful and walking through my French door onto the verandah and looking at the hills around Maitland was charming. I would try to avoid staying at this hotel again.

mary l Couples - 20/08/2018 TripAdvisor review
« Pleasant stay at charming hotel »

We settled on the Mecure Monte Pio as it sounded very interesting. We were not disappointed as it was a charming hotel, very clean and comfortable. The staff were friendly and helpful. We ate at the restaurant and found it to be very good.

David C Family - 21/02/2018 TripAdvisor review
« Weekend away in Maitland »

It's a lovely hotel with heaps of character. A lovely old building which has been converted to a nice hotel. Sadly the pool couldn't be used due to cleaning. The staff are very friendly but the service is very slow.

Family - 03/01/2018 TripAdvisor review
« Nice experience »

The hotel was very quiet but, I suspect, not very busy which may have helped with that. The room as clean and serviced daily. The staff was accommodating and polite. There was no issue with arranging a late checkout which was appreciated. Overall a good experience

Solo travel - 05/12/2017 TripAdvisor review
« Overrated »

Price was not good value for room or restaurant. Bathroom badly appointed. Shower door didn't close properly and water went over the floor. Basin too big so I couldn't sit on toilet properly. Buffet breakfast very disappointing compared to other Mecure hotels. I would stay somewhere cheaper next time.

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