Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 5,827 reviews

Pullman Kuala Lumpur City Centre - Hotel & Residences - Image 1
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4 Jalan Conlay, 50450 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Telephone
Fax +60 3-2170 8808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

13 

meeting rooms

From 1 to 1,000 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,827 reviews

TripAdvisor Rating  4.0/5  491 reviews

Certificate of excellence 2023

Great family holiday experience

TripAdvisor rating 5.0/5

JenandbrianPerthWA TripAdvisor review

We loved staying here. We had 2 x 2 bedroom apartments and a 1 bedroom apartment for a family holiday. Our apartments were side by side and there was even a connecting door between one of the 2 bed apartments and the 1 bedroom apartment which we opened to allow easy access for our grandchildren to move between our apartments. The apartments are very spacious clean and comfortable. All the staff were very friendly and helpful. The pool area with poolside bar was also great with the staff there also very friendly. There was a huge shopping mall across the road with many restaurants and a large supermarket. It was also walking distance to great shopping and eating streets. We will definitely stay here again when next in KL.

Convenient location, pleasant stay

Customer review rating 3.5/5

Mr. M. Couples - Confirmed reviews ALL

I've stayed in this hotel with my family many times. I recently signed up for Accor membership since I frequently booked this place, and thought to start accumulating the membership perks. The hotel has a welcoming ambience on arrival. The corridors and rooms are kept neat and clean. Carpark is also safe and accessible only to guests. The location is splendid, and being next to Pavilion makes shopping easy. Just a minor improvement point: I recalled being served by "more pleasant" reception staff (e.g. Ada) previously, on arrival & checkout. It's not that the current reception staff isn't polite nor respectful, but a smile and pleasantries definitely helps make a difference :-) Will definitely revisit and stay in Pullman again on my next KL trip. Cheers.

Dear Mr M., Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to your check in and check out experience as it will help us to continually improve our guests experience. We will share your kind words of praise with Mr Ega. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

Well located & hospitality.

Customer review rating 4.5/5

Tong C. F. Solo - Confirmed reviews ALL

Superb response from everyone from door front to room!

Dear Tong Choy F., Thank you for sharing this wonderful feedback with us from your recent stay at Pullman KLCC Hotel & Residences It was an absolute pleasure to learn that your overall stay was excellent! We always endeavor to ensure that our service are always up to the highest standards. We would love to host you again on your next visit to Kuala Lumpur. Kind regards, Devi.C Guest Experience

Enjoyable Stay

Customer review rating 4.5/5

Cp Couples - Confirmed reviews ALL

Hotel is located short distance from Pavilion. Very convenient, nice room and staffs are great. Overall enjoyable stay. Thanks

Dear CP, Thank you for taking the time to leave this wonderful review. We're so glad to hear that you had a positive stay with us at Pullman KLCC Hotel & Residences !We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you in the near future. Kind regards, Devi.C Guest Experience

Enjoyable & Relaxing

Customer review rating 4.5/5

Kelvin T. Families - Confirmed reviews ALL

What a wonderful staycation with my family. Check in was prompt and friendly. Rooms were clean and comfortable. We enjoyed the service and hospitality of the executive lounge. Spent most of our time there. Food and drinks spread was very good. Service was tip top from the staff. Keep up the good work!

Dear Kelvin T., Thank you for the fantastic review. It's outstanding your time at Pullman KLCC Hotel & Residences was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Mr Adam and Mr Nathan as well as the Club Lounge, Reception and Sedap service teams teams who ensure our guests are getting the best level of service. That's what we like to see! It's wonderful that you enjoyed the overall services and facilities of our property. We look forward to welcoming you back soon. Kind regards, Devi.C Guest Experience

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Other web-users rate our hotel

  • 3,505 reviews 9.6/10 Location
  • 4,342 reviews 7/10 Room
  • 4,133 reviews 7.8/10 Service
  • 121 reviews 3.8/10 WiFi
  • 1,943 reviews 7.7/10 Breakfast
  • 1,723 reviews 6.7/10 Cleanliness

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