Hotel - Pullman Kuala Lumpur City Centre - Hotel & Residences
Pullman Hotel Pullman Hotel

Pullman Kuala Lumpur City Centre - Hotel & Residences

4.0/5 3,878 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditioning with individual remote
    • Air Conditioning
  • KLIA 1
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
    • Korean
  • Reception open 24 hours a day
  • Late Check Out
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years


  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 13 meeting room(s)
  • Conventions hotel
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Hotel location

Companies and event centres nearby


AIG0.5 km / 0.31 mi ALSTOM0.25 km / 0.16 mi CITIBANK1.5 km / 0.93 mi EXXONMOBIL1 km / 0.62 mi MITSUBISHI CORP1 km / 0.62 mi SCHLUMBERGER0.8 km / 0.5 mi STANDARD CHARTERED0.5 km / 0.31 mi TOTAL E AND P0.5 km / 0.31 mi
AIRBUS0.5 km / 0.31 mi BAKER HUGHES1.3 km / 0.81 mi ERICSSON18 km / 11.18 mi HALLIBURTON1.5 km / 0.93 mi SAP1.5 km / 0.93 mi SHELL BINJAI TOWER1 km / 0.62 mi TECHNIP1.5 km / 0.93 mi

Congress centre


Your meetings and events

BRAND NEW FUNCTION SPACES COMING SOON!Experience inspired events at Pullman KLCC where modern architecture and elegance seamlessly blend, benchmarking international design trends. The last phase of renovations is on going until 1 July 2019.

Pullman Kuala Lumpur City Centre - Hotel & Residences Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PULLMAN EIGHT 46 m2 4 m 108 36 30 60 60
PULLMAN ELEVEN 46 m2 4 m 40 18 20 24 40
PULLMAN NINE 47 m2 4 m 20 9 16 12 20
PULLMAN TEN 50 m2 4 m 40 15 20 18 30
PULLMAN SEVEN 56 m2 4 m 70 18 22 36 50
PULLMAN FOUR 72 m2 4 m 70 18 20 36 50
PULLMAN FIVE 87 m2 4 m 84 24 26 36 60
PULLMAN SIX 87 m2 4 m 84 24 26 36 40
PULLMAN THREE 137 m2 4 m 130 36 30 60 100
PULLMAN ONE 287 m2 6 m 350 63 52 200 180
PULLMAN TWO 287 m2 6 m 350 63 52 200 180
PULLMAN GRAND BALLROOM 574 m2 6 m 1000 96 76 432 480
PULLMAN BALLROOM 577 m2 4 m 600 0 0 360 300
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

  • 607 rooms
  • 503 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Air conditioning with individual remote
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 10,978 reviews

Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,878 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Y. Families - 10/09/2019 AccorHotels review
« Stay at Pullman Kuala Lumpur City Centre Hotel & Residences On End Aug 19 »

I have stayed at Pullman KL City Centre Hotel & Residences many times. This hotel is best for family stay. Walking distance to Pavillion Mall and Bukit Bintang area. However, if there is overhead bridge like next to Banyan Tree Hotel is better. In term of cleanliness, still need to improve as some of the area still cover with dust.

Daniel Families - 10/09/2019 AccorHotels review
« Good stay »

I enjoyed the family suite, some opportunities but overall a nice family product

Loke P. W. Business - 10/09/2019 AccorHotels review
« Service at its best »

The staff at reception and lounges cannot be anymore friendlier. Absolutely enjoyed the genuine service shown.

Anonymous Friends - 10/09/2019 AccorHotels review
« Awesome stay and best location »

The room very spacious. The bed very comfortable. Love the toilet and bathtub. Walking distance to Pavilion & KLCC.

Anonymous Business - 10/09/2019 AccorHotels review
« A welcoming and comfortable visit. »

Very friendly, polite and helpful staff. Especially Tommy at the poolside bar and the concierge with restaurant recommendations.

Terence K. Couples - 10/09/2019 AccorHotels review
« Excellent Service »

The check in and the smiling gestures provided by the staff are wonderful. Make me feels warm and friendly. Well done. Will come again. Thank you for making my stay memorable. Terence K.

T. Business - 09/09/2019 AccorHotels review
« Traumatizing experience with broken glass in the dessert »

The experience with the broken glass in the dessert served in your hotel restaurant was not at all good. The hotel management took care of the medical examination bills but didn't follow up personally. It was a traumatizing experience for almost a week.

Roslan Families - 09/09/2019 AccorHotels review
« Staying in the grand deluxe king room »

Fantastic.. room was bigger and comfortable with affordable price. 2nd time staying in this hotel and myself and with my son felt very enjoyable.

Anon Business - 09/09/2019 AccorHotels review
« Standard »

Room was clean and mostly okay. In comparison T. my stay at the Bangkok - Hotel Vie, the following was lacking: In room dining - not great. Pancakes too soggy. Milk for coffee was warm, not hot. Eggs Benedict - terrible. Slices of chicken were hard and dry like they'd be sitting under a warmer for a night. Hollandaise sauce - wasn't Hollandaise sauce. Housekeeping - during an entire week's stay, every day an item/area was forgotten. One day they would forget T. replace a glass or coffee cup, another day they would forget T. replace the tea or coffee in the drawer, another day they forgot T. put back a robe in the wardrobe after they took one away, another day they didn't replace the used toilet roll, another day they forgot T. put shampoo, conditioner, soap and body lotion. Overall I get the impression that they were quite careless/not attentive.

Karan Couples - 09/09/2019 AccorHotels review
« Horrible start to my holidays. »

Super slow check in at counter. No welcome drinks offered.. Had to carry bag myself to room as staff not attentive.. At check in counter I was told the room was not ready and i had to wait 15-20 mins. This was around 3.30 pm was past your check in time.. And I was travelling with my pregnant wife who was suoer tired..

Ashmil Families - 08/09/2019 AccorHotels review
« Great customer service »

We loved our stay!

Giuseppe C. Friends - 08/09/2019 AccorHotels review
« Enjoyed my stay! »

Felt welcome, the really nice Yinny, at the Executive lounge, was very warm, sympathetic and friendly. She is one of the real Accor representative! The room we were assigned was very nice, a tad small (we have been upgraded to extra large super suites at the Sofitel in Bangkok and at the Novotel in Koh Samui, so the room looked smaller...). It was quiet, well furnished, a very large bathroom. Food at breakfast was simply great, large choice, very good! Executive lounge very modern, quiet, like a lounge must be. All in all, a very positive stay, thank you to all staff.

Nd Families - 08/09/2019 AccorHotels review
« Smashing ! »

Good facilities inside the resident and Very close to various shopping mall.

Dr R. Z. Families - 08/09/2019 AccorHotels review
« Hotel with great location »

The hotel has a wonderful location for shopping & city experience

Obaid Families - 08/09/2019 AccorHotels review
« Great place for family »

From the time I have booked till the day, I checked out from the hotel, the overall satisfaction and the level of attention they do give in care for you and your family is great. The hotel is amazing with amazing city view and an absolutely great location just opposite the pavilion mall. The apartment was very clean and very spacious with comfortable beds and spacious bathrooms. It's a great place to stay if you are family with young kids

Anonymous Business - 08/09/2019 AccorHotels review

Very pleasant stay. Staff were very courteous and helpful.

Harvied S. Couples - 08/09/2019 AccorHotels review
« Mr »

The room was good, but the front staff (doorman) wasn't friendly, and didn't give smile to guest

Kevin N. Business - 07/09/2019 AccorHotels review
« Very happy overall »

Beautiful lobby full of the Pullman DNA. Originally booked an entry-level twin room but requested for a king bed, and was upgraded by their friendly front office staff. Room I got was great, very comfortable with a huge bathroom. Am an Accor Silver member working towards gold. Always book direct and they really do go the extra mile to make you feel welcomed.

Ct Business - 07/09/2019 AccorHotels review
« Great hospitality »

I was staying on a business trip for 5 nights. Overall hotel impression was impressive. However, despite the grand lobby and ballroom, room fixture was old and a bit dusty. Buffet lunch was great despite the repeating menu over my stay of five days. Hospitality of the staff was great though. very helpful from the beginning of the stay

P W. Business - 07/09/2019 AccorHotels review
« Terrible service, understaffed reception - Overall, very disappointing experiences »

Last year,I had horrible experience staying in this hotel, as I (a non-smoker) was assigned to a smoking room. Sad to say, the services in this hotel did not improve at all for my stay this year. I urge the management to look into these issues seriously. From the reservation department (payment), lengthy check-in (at the reception), to the random room assignment for LeClub member and lousy room cleaning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur City Centre - Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Borrel Guest Experience Manager

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