Hotel - Pullman Kuala Lumpur City Centre - Hotel & Residences
Pullman Hotel Pullman Hotel

Pullman Kuala Lumpur City Centre - Hotel & Residences

4.0/5 3,906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditioning with individual remote
    • Air Conditioning
  • KLIA 1
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
    • Korean
  • Reception open 24 hours a day
  • Late Check Out
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 13 meeting room(s)
  • Conventions hotel
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Hotel location

Companies and event centres nearby

Company

AIG0.5 km / 0.31 mi ALSTOM0.25 km / 0.16 mi CITIBANK1.5 km / 0.93 mi EXXONMOBIL1 km / 0.62 mi MITSUBISHI CORP1 km / 0.62 mi SCHLUMBERGER0.8 km / 0.5 mi STANDARD CHARTERED0.5 km / 0.31 mi TOTAL E AND P0.5 km / 0.31 mi
AIRBUS0.5 km / 0.31 mi BAKER HUGHES1.3 km / 0.81 mi ERICSSON18 km / 11.18 mi HALLIBURTON1.5 km / 0.93 mi SAP1.5 km / 0.93 mi SHELL BINJAI TOWER1 km / 0.62 mi TECHNIP1.5 km / 0.93 mi

Congress centre

KL CONVENTIONCENTRE1 km / 0.62 mi

Your meetings and events

BRAND NEW FUNCTION SPACES COMING SOON!Experience inspired events at Pullman KLCC where modern architecture and elegance seamlessly blend, benchmarking international design trends. The last phase of renovations is on going until 1 July 2019.

Pullman Kuala Lumpur City Centre - Hotel & Residences Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PULLMAN EIGHT 46 m2 4 m 108 36 30 60 60
PULLMAN ELEVEN 46 m2 4 m 40 18 20 24 40
PULLMAN NINE 47 m2 4 m 20 9 16 12 20
PULLMAN TEN 50 m2 4 m 40 15 20 18 30
PULLMAN SEVEN 56 m2 4 m 70 18 22 36 50
PULLMAN FOUR 72 m2 4 m 70 18 20 36 50
PULLMAN FIVE 87 m2 4 m 84 24 26 36 60
PULLMAN SIX 87 m2 4 m 84 24 26 36 40
PULLMAN THREE 137 m2 4 m 130 36 30 60 100
PULLMAN ONE 287 m2 6 m 350 63 52 200 180
PULLMAN TWO 287 m2 6 m 350 63 52 200 180
PULLMAN GRAND BALLROOM 574 m2 6 m 1000 96 76 432 480
PULLMAN BALLROOM 577 m2 4 m 600 0 0 360 300
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

  • 607 rooms
  • 503 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Air conditioning with individual remote
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 11,225 reviews

Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,906 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Louise G. Solo - 15/10/2019 AccorHotels review
« Only there for 2 nights lovely hotel »

Staff very friendly and helpful

R. N. Families - 15/10/2019 AccorHotels review
« Average as far as the hotel is concerned. »

The hotel has great location and that is its advantage. Nice lobby but we were highly disappointed with the apartments. Very old dated rooms. Not well planned. There is not need for a bathtub instead space could have been used for something else. A hand shower is necessary in the shower area. In my room, 1315, there was water dripping noise the entire night but not durnig the day. I stayed for a week. Everyday the breakfast was the same. Could change a bit and include better healthier options.

Parikshit Families - 14/10/2019 AccorHotels review
« Okay »

Nice Hotel

Budiman B. Families - 14/10/2019 AccorHotels review
« good »

please have clean room always

Bernadette P. Families - 13/10/2019 AccorHotels review

Stay at hotel from one of accor members is always makes me satisfied But i just want to make sure ‘bout my complimentary as a member at Pullman KLCC On behalf of my email from accor I have a complimentary to minibar My question is,What kind of minibar? (All of the minibar or just minibar with tag complimentary) Thanks

Irene Families - 13/10/2019 AccorHotels review
« We will return »

Beautiful was a pleasure to stay here, was a little worried as my first trip to Malaysia but I’ll be back.

L. S. L. Couples - 13/10/2019 AccorHotels review
« Room condition not really fantastic after “renovation”, especially the toilet bowl »

Staffs are friendly, but not to the room facility.

Herbert I. Business - 12/10/2019 AccorHotels review
« Very satisfactoru ! »

Decoration is modern, ambiance good. The coffee shop is too crowded, not enough sitting space !

Günther Couples - 12/10/2019 AccorHotels review

Stuff is very professional and friendly, room was nice and clean

Budiarto P. Families - 12/10/2019 AccorHotels review
« Exceptional »

The staff everyone was so friendly and professional expecially thx to mr Nizam duty manager ,our family really enjoyed our time at this hotel

Hong N. Business - 11/10/2019 AccorHotels review
« Satisfied »

The room is big and clean on the 1st day. On 2nd day the toilet is not cleaned properly since my hair drop on the floor as I was having shower on the 1st day but the dropped hair was not picked up.

Anonymous Solo - 11/10/2019 AccorHotels review

Requested room was not allocated, despite having requested it in July this year. I forfeit an upgrade due to my Gold status to get a corner room and that request was not met. Staff at the Executive Club lounge are friendly but don't seem to have the knowledge and experience to deal with anything that is out of the normal routine. Most of the staff that I used to know in the hotel have left the hotel being replaced by younger and more inexperienced staff. The prices have increased tremendously since last year to an extend that the hotel is no longer offering a acceptable value for money.

Cuong Business - 11/10/2019 AccorHotels review
« Good »

Hotel is new, nice. However check in/out is not realy quick. Breakfast is OK.

Lilian Couples - 10/10/2019 AccorHotels review
« Valued for money! »

We stayed in the residence and yes, we didn't have a view but the room was huge! We loved the family feel with an equipped kitchen (although we didn't use it at all). The staff were friendly especially the one serving my floor.

S. D. Friends - 10/10/2019 AccorHotels review
« 3rd time coming »

1 night stay in the club room. Greeted by the ever bubbly Yana. She even remembered me from my previous visit. Thumbs up! The room was cosy as usual but i was assigned to a room without a bathtub. Quite a bummer but i dont mind too much. The staff during the happy hour in the club lounge were most of them were trainees and it reflects on their services. They were not aware of the guests. Even if your drink is finished, they were not bothered asking you wether you need another one or not. But they will obliged if you call for them. Its annoying to call them multiple times. They need to mingle and have small talks with the guests. Aware of the surroundings. Totally dissapointed. I miss Yana and Kamal services. Too bad they were not on duty.

Emmanuel K. Families - 09/10/2019 AccorHotels review
« Fantastic »

It was a great stay for 3 days. Liked the buffet breakfast and was spoiled for choice. Rooms were spacious and the bed comfortable. No regrets at all. I did not have a chance to try dinner at the hotel as I was sampling street food. Booked two rooms as the two bedroomed apartment was not available.

Norman Couples - 09/10/2019 AccorHotels review
« Great location and service »

We had a great stay at the Pullman, the position was great and the hotel was very friendly and tidy.

Tong H. Y. Business - 09/10/2019 AccorHotels review
« GREAT »

FRIENDLY AND UNDERSTANDING STAFF especially having my dinner at yours lobby restaurant with kindness staff and understanding staff Thankyou for the staffs serving me for that day

Iskhandhar Z. A. Business - 09/10/2019 AccorHotels review
« Bad service. »

Local Malaysian always looking at people on how they dress. If you dont dress well, they treat you like a taxi driver. I never had such experience with Pullman Central Park & Thamrin in Jakarta even in Sofitel Singapore. I will never stay at Pullman KLCC anymore!!

Merry A. S. Friends - 08/10/2019 AccorHotels review
« It was not as good as i expect it would be »

Well, first of all after emailing the hotel before for the room arranging, the room were not ready for us, took quiet a while to get the keys, and once they did, then the real problem begin. So i booked 2 rooms, 1 smoking and 1 non smoking, the first time i entered of what supposed to be the non smoking room - smell like ashtray. Called downstairs and asked to be move, and they said they will call us back to the room, waited for 40 minutes, no news then we decided to go back down, return our key and tell them that i am going out and i would expect a new room key when i come back. So the non-smoking room got upgraded - then there was no problem at all. Lots of constructions around so you can't really see any view from the room. We didn't get any special treatment as an accor plus member here (silver), no welcome note - welcome fruit - in which i normally get from another accor hotels. If i were ask would i book Pullman KLCC again, i would say No.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Many thanks for sharing your feedback with us. It was with deep concern that I read of your experience at Pullman KLCC. My apology for the service shortfalls that have marred your stay with us. I have shared your comments with the Front Office Manager and the Executive Housekeeper and have been assured that such occurrences shall not happen in future. Pullman KLCC is known for its high standard of service and attention to guest needs and I am truly sorry that you did not experience this fully during your stay with us. It is indeed a rare service inconsistency that your welcome amenities did not reach you when you arrived in your room as our VIP amenities are always placed to welcome the guest. This may have been due to the room change that happened after your arrival. All in all, our genuine apology on your less than perfect stay, Mrs A.. We hope to be given the opportunity to make up for the last one. Kind regards, Morgane Borrel Guest Experience Manager

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