Hotel - Mercure Singapore Bugis
Mercure Hotel Mercure Hotel

Mercure Singapore Bugis

4.0/5 1,381 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

BAXTER0.7 km / 0.43 mi CHEVRON1.5 km / 0.93 mi ESSEC0.3 km / 0.19 mi HYUNDAI ENG'G1.1 km / 0.68 mi KEPPEL GROUP0.5 km / 0.31 mi ORACLE1.2 km / 0.75 mi SMU0.45 km / 0.28 mi TOURISM INDONESIA0.7 km / 0.43 mi
BOEHRINGER1.4 km / 0.87 mi DELL1.1 km / 0.68 mi GSK0.75 km / 0.47 mi INTERNATIONAL SOS0.55 km / 0.34 mi MITSUBISHI1.6 km / 0.99 mi SINOCHEM1.1 km / 0.68 mi TOTAL OIL0.55 km / 0.34 mi

Exhibition and convention centre

MARINA BAY SANDS2.7 km / 1.68 mi SUNTEC1.1 km / 0.68 mi

Your meetings and events

Located in the heart of the city and at the convergence of Central Business Districts, Mercure Singapore Bugis is a coveted address for any events that is ideal for small and medium events.Featuring terrace access, the latest AV equipments and plenty of natural daylight, the Bugis Central and Marshall Junction is perfect for those looking for an intimate venue.Spectacular outdoor cocktail parties and private events can also be hosted at the atmospheric Straits Poolside and our rooftop Sky Deck.

Mercure Singapore Bugis Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
STRAITS POOLSIDE 0 m2 0 m 0 0 80 0 0
BUGIS CENTRAL 36 m2 3 m 36 20 18 18 30
MARSHALL JUNCTION 75 m2 2 m 40 18 14 18 20
SKY DECK 130 m2 0 m 0 0 0 0 0
QUEEN BALLROOM 215 m2 3 m 120 39 38 80 120
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Scenic & Atmospheric venues at Mercure Singapore Bugis
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

  • 395 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Separate walk-in rain shower cubicle.
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.1/5 AccorHotels Rating 12,044 reviews

Our guest reviews for
Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,381 reviews
Clement T Business - 11/09/2019 TripAdvisor review
« below my expectation for a hotel which is belongs to Accor and under the name of Mercure »

i resume my disappointments on a. the cleanness of the room b. the bad smell in the washroom and the bathroom c. many flies d. the good staff had a bad training and supervision. c. the bar with unrespect attitude e. only the good team is the concierge team f. the front desk need more smiling staff.

Patrick W. Couples - 10/09/2019 AccorHotels review
« fair »

I have emailed in advance it's my honeymoon stay but I didn't receive any privilege as Accor member. I don't know it's the hotel policy or what so ever but in my trip this I have stayed in 3 different Accor hotels in which one hotel complimented us with a bottle of wine and chocolate meanwhile the other one gave us chocolate. I have been staying in Accor hotel in different countries at least they will give you a plate of chocolate. hotel wise, the room was not hygienic as inside the toilet I could see a lot of small insects flying around, and the closet area did not smell good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick W., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that your honeymoon was not recognized further. After receiving your feedback I have called a team meeting to discuss this further. It is certainly not our intention to make guests well unwelcome. I will ensure we step this up for future guests arriving on 'special occasions'. I was also deeply concerned that the up keeping of our housekeeping cleaning services was not up to standard. I have thus spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room, especially the bathroom and toilet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Richard T. Solo - 10/09/2019 AccorHotels review
« Very happy »

It was a very nice comfortable room with all the channel that I wanted (ABC). The bed was great and easy to fall asleep. Would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

L. Families - 10/09/2019 AccorHotels review

The room is grate, it was upgraded and we enjoyed very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear . L., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Ivan I. Solo - 10/09/2019 AccorHotels review
« Good Business Hotel »

Good location, very friendly staff, I would like to specially thanks your concierge for helping me getting a taxi Sunday early morning. Very nice gesture indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan I., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Tony Business - 10/09/2019 AccorHotels review
« An exemplary staff, very helpful, very knowledgable. »

Everyone at Mercure was very helpful and inviting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony M., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Jay Friends - 10/09/2019 AccorHotels review
« Highly recommended! »

The room is big enough and the property is very nice, clean and cozy. The location as well is very convenient and near to the places of interest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Randolph Jay L., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

T. N. T. Families - 10/09/2019 AccorHotels review
« Mr »

very disappointed on services overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngoc T. T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. We would appreciate if you could further provide us on the specific occurrences which did not quite meet your expectation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

S. Solo - 09/09/2019 AccorHotels review
« Good hotel very nice place »

All staf very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. Siwan, Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Shuan Solo - 09/09/2019 AccorHotels review
« The Hotel was clean and comfortable »

my stay was a very pleasant one . My room was so Clean and the staff was so friendly . everything i need was walking distance . Would go back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun Tze Tzean T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe T. Front Office Manager

Kelly Friends - 09/09/2019 AccorHotels review
« Breakfast was wonderful »

Overall all good and just nice to stay for sleep. Nice location. Breakfast is fantastic Just toilet is too near from our bed .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikyung G., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Ebriz Business - 09/09/2019 AccorHotels review
« Amazing »

Staff’s are friendly and respectful .. but some of The Housekeeping staff does’nt speak english Hope they will improved that . Understanding is important .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erwen B., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Chiqui Business - 09/09/2019 AccorHotels review
« The amenities are within the needed business traveller. »

Comfortable but if toilet has bidet... it will be perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmeli T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. Please also rest assured that I have personally highlighted your comments pertaining the toilet facilities for further improvements. Once again, thank you for sharing and we hope to see you soon. Sincerely, Chloe Tay Front Office Manager

L V. Business - 09/09/2019 AccorHotels review
« Good service and great location »

The customer service is very good, the room is nice and clean. The breakfast has good selection of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leon V., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Mandy Families - 08/09/2019 AccorHotels review
« Average »

Room was small compare to other hotels. Room has a bit musty smell, not completely clean and toilet has no bum gun! Housekeeper did not even wash the mug that i used to drink tea. But concierge staff were helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear My Dung L., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. I was deeply concerned that the up keeping of our housekeeping cleaning services was not up to standard. I have thus spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room, especially the bathroom and toilet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Bir C. Couples - 08/09/2019 AccorHotels review
« Mr Bir C. »

Was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bir C., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Anonymous Business - 08/09/2019 AccorHotels review
« Average »

Staff were good. Food was poor. I spent most of my time there waiting for lifts even if I only wanted to go up or down 1 level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan H., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please also rest assured that I have personally highlighted your comments pertaining your dining experience and the lifts for further improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Lynn Families - 08/09/2019 AccorHotels review
« OK Stay - could be much better. »

I booked the loft room for my family, the stay was meant to be a 1-day staycation celebrating my hubby's birthday. I expected the room to be small, but the overall amenities, comfort wasn't what I expected. I was looking out for a room comparable to M-Social's Loft room. Besides small bathrooms which wasn't much of a concern, except the fact there isnt a venti (thank god no one had bad diarrhea). . The stairs were not convenient to climb up, the laminate of the stairs seems to be build with cheap quality, the edges were very sharp, my hubby hurt himself and so did my kids. . The mini-fridge had no offerings. It was empty. . there wasn't a separate waste bin for bathroom dispose - the room only had one bin. . the sofa-bed / was thin, we didnt jump on it, we merely kneel on it, and hurt our knees. . breakfast was so-so, nothing to look forward to. very similar to taiwan style buffet breakfast. . Loft bed was comfortable. . Air con was cold. . Housekeeping concierge didnt sound very customer oriented. The actual guys who came from housekeeping was very helpful nevertheless. Thumbs up for the (PRC) staff who helped us with making the sofa-bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lydia Zhen Li T., Thank you for taking time reviewing your recent stay experience with us. First and foremost, please accept my sincere apology for the service short fall you have experienced while you were with us. I do definitely have to stay that the services one provides are the main factor of keeping their guest returning. In this case, we failed. Upon receiving your constructive feedback, a round of checking was immediately conducted and I have personally shared your feedback with the relevant departments. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Tung D. Business - 08/09/2019 AccorHotels review
« Great »

It was good, the room was nice, and I love the sky garden. I didn't have a chance to use the gym as well as the pools yet so no comment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. D., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Oh T. Business - 08/09/2019 AccorHotels review
« Excellent service and good price performance »

Like high quality of check in experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pongrapee T., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

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