Hotel - Mercure Hotel MOA Berlin
Mercure Hotel Mercure Hotel

Mercure Hotel MOA Berlin

4.5/5 3,037 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BAYER2 km / 1.24 mi RKI1 km / 0 mi VATTENFALL3.5 km / 2.17 mi
CHARITE3.5 km / 2.17 mi SIEMENS7 km / 4.35 mi

Congress centre

CITY CUBE BERLIN9 km / 5.59 mi

Your meetings and events

The exceptionally large capacity of the events area, as well as its versatility and flexibility, give you almost unlimited freedom to turn your ideas into reality! The 4-star Mercure Hotel MOA Berlin has 10 flexible meeting rooms that can be combined,7 conference suites starting at 431 sq. ft. (40 m²), as well as event areas that are accessible to cars. The spectacular Hall of Events covers 23,681 sq. ft. (2200 m²) and can hold up to 1800 participants. Even trade fairs, concerts and shows can beset off splendidly here. The equipment and service are also of the highest level. Our professional team is available upon request to help you with the planning, organization and implementation of your work meeting or event.

Mercure Hotel MOA Berlin Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ATRIUM 1,600 m2 12 m 0 0 0 0 250
CONVENTION HALL 2,200 m2 4 m 1800 0 0 1800 900
MOA 1 64 m2 3 m 40 16 20 20 0
MOA 10 596 m2 4 m 0 0 0 0 150
MOA 11 63 m2 3 m 20 12 16 14 0
MOA 12 58 m2 3 m 20 12 16 16 0
MOA 13 71 m2 3 m 40 16 20 16 0
MOA 14 115 m2 3 m 90 24 30 56 40
MOA 15 83 m2 3 m 50 20 28 40 0
MOA 17 43 m2 3 m 0 0 0 0 0
MOA 2 75 m2 4 m 50 18 24 32 0
MOA 3 155 m2 4 m 150 32 40 76 100
MOA 5 274 m2 4 m 240 42 0 150 150
MOA 6 292 m2 4 m 220 24 0 116 90
MOA 7 413 m2 4 m 390 48 48 256 140
MOA 8 338 m2 4 m 240 38 38 120 100
MOA 9 497 m2 4 m 420 48 0 234 150
MOA 16 53 m2 3 m 0 0 0 0 0
MOA 4 140 m2 4 m 120 32 34 70 80
    • Videoconferencing
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our 4-star hotel has 336 air-conditioned rooms with a flat-screen TV, free WIFI and a desk. Choose between spacious Standard Rooms and large Privilege Rooms. Our particularlyspacious Executive Suites and Family Rooms offer enough room for up to 4 people. One child up to the age of 12 can stay in the parents' room free of charge. Pets also welcome (EUR 25 per day).

  • 336 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 742 reviews

Our guest reviews for Mercure Hotel MOA Berlin

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,037 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sylwia M. Friends - 23/01/2019 AccorHotels certified review
« very average »

I had 2 unpleasant experiences during my stay at the hotel, which made me very surprised as I use Mercure branches in other countries and always was very pleased. I had an issue with the shower which wasnt working properly, and I had to report that to the reception 3 times before it was repaired after 24h. Each time receptionists were surprised to hear about my complain as there was no record of it. After the repair was done, I had another technician knocking on my door willing to do the repair, which simply means nobody at the reception desk communicates with one another. 2 incident: 7 of my friends decided to celebrate our last evening together at the bar. We found a table and wanted to order drinks and food and were told to do that at the bar. Then queening for 15min to be told that all the orders are taken from the tables. After asking waitress again for help she sent us back to the bar, and at the bar we were informed that actually we cant even order food, which should be ordered in restaurant. MESS. After talking to manager we managed to finalized our orders but the whole experience was awful. Not even once anyone apologized for the inconvenience. But I would like to praise the chef at the restaurant, as the quality of the food was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylwia M., Thank you for taking the time to tell us about your experience at the Mercure Hotel MOA Berlin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have send you a private mail and I really hope, you understand the special circumstances of the Dr. Despenza Event. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rika Hundrack Guest Relation Manager

S. Solo - 22/01/2019 AccorHotels certified review
« Happy »

I arrived at around 1:30 pm and got an early check in so I could rest after long flight. I was able to borrow a power adapter at reception. There was lots of good food. Bed was very comfortable. Room was clean. Easy to reach from airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lam S., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rika Hundrack Guest Relation Manager

Kostadin Friends - 22/01/2019 AccorHotels certified review
« Great place to stay »

The stuff was very kind, on the reception, in the restaurant, cleaning personal. All the people were kind and smiling. The rooms were perfect. I was there for the Joe Dispenza event and everything was perfect. Thank you very much :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kostadin K., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. We are happy you enjoyed your stay so much! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rika Hundrack Guest Relation Manager

Saima Z. Friends - 22/01/2019 AccorHotels certified review
« Dr »

Good friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saima Z., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rika Hundrack Guest Relation Manager

Anonymous Couples - 21/01/2019 AccorHotels certified review

Seminar Dr Joe Dispenza

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel MOA Berlin. Toll, dass Sie sich so positve äußern. Wir hoffen, Sie hatten ene gute Heimreise und behalten uns in bester Erinnerung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen- Rika Hundrack Guest Relation Manager

Friends getaway - 21/12/2018 TripAdvisor review
« 4 days in cozy Berlin »

Poor rooms service menu. Slippers and amenities only upon request. Bathrobes for deposit 25 euros is sad( We were provided with water in mini bar once only in the day of arrival. Fast check in is a plus. Great location. Thank a lot to the reception team:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anastacia, thank you for your honest and open feedback, which helps us a lot to improve our service. Unfortunately we have rooms (Business and Suites) which are equipped with slippers and bathrobes. We are happy to bring this extra to your room upon request and free of charge. Thank you for the praise to the reception team! We wish you all the best - your MOA Team

Anonymous Solo - 16/12/2018 AccorHotels certified review

Solides Stadthotel

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr A., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel MOA Berlin. Toll, dass Sie sich so wohlgefühlt haben bei uns. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen- Rika Hundrack Guest Relation Manager

Anonymous Families - 11/12/2018 AccorHotels certified review
« Comfortable stay »

Again a nice stay. Loved the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuri D., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rika Hundrack Guest Relation Manager

Birgitte M. Friends - 05/12/2018 AccorHotels certified review
« Great location »

The hotel is located near an U-Bahn station which makes it easy to get around. Staff were extremely welcomming upon arrival at the hotel. However, we did experience problems in connection with one of our reservations and despite calling the reservations desk 5 times prior to the stat, we never receiver the correct confirmation. Luckily details were in order once we arrived at the hotel. The selection on the breakfast buffet was great. We were a bit surprised that there were no dispenseres with hand santicer available when entering the breakfast area. We had a deal that included a 3 course dinner - it would be a great idea to give guests a choise of 2 main courses to chose between as not everybodys palate is the same an one person in our group did not eat anything at all...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom N., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. We will discuss your feedback. Thanky you evry much. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riak Hundrack Guest Relation Manager

Jamal Couples - 26/11/2018 AccorHotels certified review
« Very good location »

Helpful friendly staff beautiful room very nice buffet breakfast fresh orange juice very good location across from subway station sour round by restaurants and under the hotel super market

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamal A., We very much appreciate your friendly comments regarding your stay at the Mercure Hotel MOA Berlin. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rika Hundrack Guest Relation Manager

Family - 20/11/2018 TripAdvisor review
« Good accommodation if you have an early flight from Berlin Tegel »

We stayed here for one night as we had an early flight from Tegel and therefore the hotel was very close but not too noisy. If you want to stay for a longer period I wouldn't recommend it as it it too far from any sights. It is a good hotel with nice rooms only the location is not the best 😕

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anett, thank you very much Annett for your feedback. We are pleased that your needs were met and the proximity to Tegel was ideal for you. I guess it was your first time in Berlin? Please contact us if we can provide you with tips on exploring berlin. We have aconcierge service in our house. Best wishes - your MOA Team

R G. Business - 17/11/2018 AccorHotels certified review

Business Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr G., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel MOA Berlin. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen- Rika Hundrack Guest Relation Manager

Friends getaway - 06/11/2018 TripAdvisor review
« Weekend in Berlin »

We spent the weekend in this hotel in Berlin. We chose this hotel to meet our friends. We all liked it. Convenient location, quiet location, comfortable rooms. Especially I would like to note a good supermarket just 10 meters from the entrance to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much. We hope you had a great time in Berlin with your friends. Hope to see you again. Best wishes - your MOA Team

Arsenijs M. Couples - 25/09/2018 AccorHotels certified review
« Not the best of AccorHotels experience »

The hotel itself new, clean and cosy... Staff not at all. I was not feeling welcome... Not greeted as member of AccorHotels, didn't get any extras as silver member, just after reminder received welcome drink coupon. We stayed for two nights and after first night cleaning shampoo was not replaced as well as coffee and creamer (what I was found at 7am before departure) .Since I did online check in from my experiences check out process was fast and easy but not this time, staff member for 10 minutes kept me at the counter for deducting my member points with the help of other staff member.... So after 10 minutes he sad.. So now you can go.... I didn't get any receipt or bill....Hope to get all points for the stay... Overall I'm not happy ,you need to get serious training of customer relations take example off Liverpool Ibis Style management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arsenijs M., thank you for this importand feedback. I have send yu an private mail to solve the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rika Hundrack Guest Relation Manager

Laurie B. Couples - 23/09/2018 AccorHotels certified review
« Good experience from check in to check out. »

We very much enjoyed our stay which was down to the friendly staff and the provision of a quiet room that eliminated the stress of a medical condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurence B., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. we are very happy that we were able to support you during your visit even if you came for medical reasons. We hope you're well and we can welcome you again if you coming for a leisure trip. Sincerely, Rika Hundrack Guest Relation Manager

Terry M. Business - 15/09/2018 AccorHotels certified review

Room OK. Training facilities good but room a bit dark and gloomy (not enough daylight). Service by Silvia in your training suite absolutely first class: attentive and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence M., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. We regret that you we're sorry they found the room a little dark. Please inform us next time and we'll choose a room which fits your needs better. Your praise is beeing forwarded to Sylvia. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rika Hundrack Guest Relation Manager

Porter Solo - 13/09/2018 AccorHotels certified review
« Nice room design and good location »

I had stayed in Mercure in the past, most of Mercure hotel are very old. This hotel is very good design, I like the room looks clean and morden. Also the lobby is very spacious. Front desk manager is very friendly. I like the location of Mercure MOA, it's closed to the super market, and restaurants in the surrounding. Public parking is easy to find a parking space. For sure I will choose this hotel again if I travel to Berlin next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Porter H., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rika Hundrack Guest Relation Manager

Chris Families - 10/09/2018 AccorHotels certified review
« value for money »

good quality rooms, well equiped and great service from the team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris K., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. Thank you for this positve feedback and your praise regarding the team. We hope your next visit will be as pleasant as the previous one. Sincerely, Rika Hundrack Guest Relatio Manager

Couples - 05/09/2018 TripAdvisor review
« Central location »

Very nice and modern hotel with good location. Large room and bathroom also, good beddings.Minibar and AC + Wi-Fi working well. Central location, U-Bahn 200 meters, but very quiet room. Good breakfast and nice bar. Very good service all over. Recommendable.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for this freindly feedback. We wish you all the best - your MOA Team

Philip Friends - 04/09/2018 AccorHotels certified review
« Unique »

After a couple weeks backpacking around Central Asia, and a long flight, it was a pleasure to check in to this hotel for the final night of my holiday. The hotel is in a convenient location, close to most forms of public transport, and there are plenty of services and amenities in the local area. The layout of the hotel itself is rather unusual (some would say odd), as it is necessary to go up one set of lifts for the Reception, and then another set for the rooms. The hotel appears to be located in a multi-use complex, with gyms, a shopping centre, and a car park in various places, with the rooms in the middle of it all. That said, it was quiet enough, although I was glad not to have one of the rooms which faced into the central atrium. The Reception and check in experience was smooth enough, although I wondered how the staff coped the central area was very warm without any aircon. However, they all seemed calm, cool, and collected. My room was really very nice, with a fresh white decor, amazingly bathroom and shower, comfortable bed, good wifi, and most crucially, a kettle and some nice-sized mugs. It was great to be able to sit and enjoy a nice cup of tea after a long journey. My only negative comment is that, in common with many hotels, a certain amount of detective work was required to find out which switches operated which lights. In the evening we visited the hotel bar, which was quite nice, if a bit dark. It weren't that cheap either, but service was good and reasonably cheerful. Breakfast in the morning was of the usual Mercure standard and there was good selection of items. However, the staff were a little too eager to 'used' crockery and cutlery - in fact it was a bit like being attacked by seagulls as the minute you looked away, a hand came out of nowhere and your plate was gone! I think I got through four plates, two cups, and five knives. All in all, it was good hotel. Some of its unique features gave us a good laugh, but staff are well motivated, the place is clean, and we enjoyed a comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip D., Thank you again for sharing your unique experience. To read you feedback is very interesting and your assessment shows us where we stand and what we can improve. Be it even our overmotivated service :-) Sincerely, Rika Hundrack Guest Relation Manager

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