Hotel - Mercure St Albans Noke Hotel
Mercure Hotel Mercure Hotel

Mercure St Albans Noke Hotel

3.5/5 1,001 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Your meetings and events

This room holds up to 30 people theatre style. Located on the second floor, the room has natural daylight, air conditioning and a lot of privacy. Screens, projectors, flipcharts and other amenties can also be provided.A classic meeting room with a modern twist. The boardroom has natural daylight, air conditioning and is located in a secluded part of the hotel. A perfect room for up to 20 people.This meeting room has natural daylight, air conditioning and is located in a secluded part of the hotel. A perfect room for up to 40 people.

Mercure St Albans Noke Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BURSTON SUITE 0 m2 2 m 50 9 24 24 30
CHAMPAGNE ROOM 0 m2 3 m 20 9 12 12 20
LORD GIBB 0 m2 2 m 50 22 22 22 40
MARY AUSTIN SUITE 0 m2 2 m 25 14 18 18 14
MOUNT GYNT SUITE 0 m2 2 m 60 0 30 27 42
MOUNTBATTEN SUITE 0 m2 2 m 40 16 16 18 14
NOKE RESTAURANT 0 m2 2 m 100 0 0 0 100
PEER GYNT 0 m2 2 m 40 16 16 18 14
THE BOARDROOM 0 m2 2 m 0 0 16 0 0
THE O+A BAR 0 m2 3 m 40 0 20 21 50
MARQUEE 324 m2 4 m 200 60 50 60 250
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 110 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.0/5 AccorHotels Rating 2,350 reviews

Our guest reviews for
Mercure St Albans Noke Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,001 reviews
Kate Couples - 18/08/2019 AccorHotels review
« Excellent as usual »

Excellent and use this hotel for short break on regular basis. Would be lovely if you had loyalty scheme for returning guest. Voucher for free drink would be lovely gesture!

B. Business - 16/08/2019 AccorHotels review
« Satisfied but the room was drab and dark in serious need of refurbishment »

Room decor was outdated but the bed was comfortable and the room was quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin B., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. We do have deluxe rooms available in the hotel which are updated and have a few more features such as air conditioning. I can also confirm that the hotel is in planning stages for a full refurbishment where all 110 bedrooms will be updated in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

S. Business - 15/08/2019 AccorHotels review
« Standard rooms desperately in need of reburbishment »

Deluxe rooms are also quite spartan and not in any way luxurious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Lee S., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you have raised and I can confirm that the hotel is in planning stages for a full refurbishment which will include all bedrooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Osmond Operations Manager

Jon C. Families - 14/08/2019 AccorHotels review
« Pleasant stay and convenient for where we wanted to be. »

Positives: Room was nice, pretty basic and carpets bare in places, but pretty good. Breakfast was fantastic and evening meal was very good. Leisure facilities were very good. Check-in/check out was easy and quick. Staff were very helpful, especially providing us with ice buckets and filling up our daily water bottles. Negatives: Two false fire alarms went off when we were there, thankfully not overnight. After these alarms there were no notes at reception or anyone assuring that there were no issues. Not much you can do about it, but the road access to the front isn't great, as it is an extremely busy road and difficult to pull out on. Lovely experience overall and would definitely come back if in that area again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan C., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive and constructive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My apologies for the fire alarms, this is of course here to keep us all safe, but I appreciate the disturbance is not ideal. In regards to the hotel entrance we are in the process of working with our local council in regards to speed awareness as this is something that is mentioned from time to time from our guests. Thank you again for sharing your experience, and we will look forward to welcoming you back in the near future. Sincerely, Craig Osmond Operations Manager

Karen Families - 14/08/2019 AccorHotels review
« Anniversary lunch »

The staff at the hotel were incredible and made everything about our celebration special. We were well looked after by everyone - all were friendly, courteous and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen W., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive such positive feedback and I will share your comments with our team who I am sure will be very happy. Once again, Happy anniversary to you both and we hope to see you and all the family again in the near future. Sincerely, Craig Osmond Operations Manager

Raphaella Couples - 13/08/2019 AccorHotels review
« Perfect »

n/a

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raphaella Y., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

K B. Families - 13/08/2019 AccorHotels review

Was given complementary upgrade which was very nice . Clean rooms with good facilities. Difficult to get into pool area for morning swim as you have to go down to reception to sign in and be given a code. Made any spontaneity difficult.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keiron B., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Joseph Couples - 12/08/2019 AccorHotels review
« Good »

It was good until I lost my phone and staff were not very helpful trying to find it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph D., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I have checked in our lost property and there are no phones unfortunately and I apologies that the staff did not seem very helpful in this matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Osmond Operations Manager

Brenda P. Families - 11/08/2019 AccorHotels review
« Great! »

Everything was nice and easy. The staff was approachable and very accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenda P., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I can confirm that the hotel is in planning stages for a full refurbishment which will include all our bedrooms and I will speak to our breakfast chef in regards to those undercooked sausages - my apologies for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Mrs S. V. Families - 09/08/2019 AccorHotels review
« Very pleasant stay »

Staff very helpful, provided a quiet room on request. A wedding function did not adversely affect stay in any way. Close, short drive, to St Albans city centre for sight seeing. Very convenient location. Comfortable room with good modern bathroom. Thank you

David Business - 09/08/2019 AccorHotels review
« Loud music until midnight and rude front office staff »

Awful there was a wedding on there was extremely loud music playing until midnight. The noisy air con unit mean the window had to be kept open to vent out. I dared to call reception to ask what time the music would finish to be told by the rude member staff can I not just be happy for the bride and groom. I had to leave early the next day to drive in to London for an operation so ideally would have liked more than 5 hours sleep! Won’t stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear David D., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, in particular with our team as these are not the usual standards we provide. I would like to offer you a complimentary stay for 1 night, bed and breakfast in a deluxe room (subject to availability) if you are in the area again and once you have fully recovered from your operation (which I hope went all well). Please let me know by contacting me directly at cr… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with your complimentary stay. Sincerely, Craig Osmond Operations Manager

Stephen H. Business - 06/08/2019 AccorHotels review
« Another grteat stay »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen H., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, it was a pleasure having you and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Claire D. Families - 06/08/2019 AccorHotels review
« Miss »

Booked early check-in had to wait for 2nd room to be ready. Was expecting the rooms to be more luxurious than they were.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire D., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues in regards to bedrooms and that one was not ready in time for your arrival, my apologies again for this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Osmond Operations Manager

Mariana C. Families - 04/08/2019 AccorHotels review

Price to high and room to small. Dj for wedding is rubbish and food finished to early. My daughter was hungry when she woke up and they took the food away before she had some

Our hotel has responded to the review
Our hotel has responded to the review

Dear c. Allecsandra c. Mariana & c. Silviu, Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence however our buffets for events can only be out for a maximum of 2 hours due to health and safety reasons. Therefore we do inform the DJ to announce this giving any guests time to take any food prior to it being taken away. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Osmond Operations Manager

Lynne B. Solo - 03/08/2019 AccorHotels review
« Very pleasant »

Warm and friendly staff, clean ,spacious and comfortable room. Very good facilities of which I made the most of and good and reasonably priced food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne B., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Peter J. Solo - 03/08/2019 AccorHotels review
« Hot hot hot »

Hot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter J., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Most of our rooms now have air conditioning as we have recently installed portable air conditioning units due to the extreme weather. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Dimitrius C. Couples - 03/08/2019 AccorHotels review
« terrie »

Terrible from the moment I walked through the doors, the lady at the counter was rude and dismissive then I had cleaners and management staff trying to come into my room showing people around while trying to sleep, I’m not sure if they had any idea what they where doing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitrius C., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I will be investigating with the reception team and management team in regards to your disturbance, which I am very sorry for. This is certainly not our usual standards. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Osmond Operations Manager

Anonymous Solo - 31/07/2019 AccorHotels review
« Cloud better guest »

Not so good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Filipe S., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you could provide us with some more detail in regards to your low scoring so we can identify the improvements required, I would be grateful. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Osmond Operations Manager

Jannie Couples - 30/07/2019 AccorHotels review
« Friendly and proactive staff, great atmosphere »

Wedding facilities were great and room was spotless, clean and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony W., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Craig Osmond Operations Manager

Debbie H. Couples - 30/07/2019 AccorHotels review
« Would stay again at this nice hotel »

I was at the hotel with my husband for a wedding reception and overnight stay. Our experience was a pleasant one. Good venue, good food, good drinks and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah H., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and I am pleased you enjoyed the wedding. I hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates