Hotel - Mercure St Albans Noke Hotel
Mercure Hotel Mercure Hotel

Mercure St Albans Noke Hotel

3.5/5 1,005 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Your meetings and events

This room holds up to 30 people theatre style. Located on the second floor, the room has natural daylight, air conditioning and a lot of privacy. Screens, projectors, flipcharts and other amenties can also be provided.A classic meeting room with a modern twist. The boardroom has natural daylight, air conditioning and is located in a secluded part of the hotel. A perfect room for up to 20 people.This meeting room has natural daylight, air conditioning and is located in a secluded part of the hotel. A perfect room for up to 40 people.

Mercure St Albans Noke Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BURSTON SUITE 0 m2 2 m 50 9 24 24 30
CHAMPAGNE ROOM 0 m2 3 m 20 9 12 12 20
LORD GIBB 0 m2 2 m 50 22 22 22 40
MARY AUSTIN SUITE 0 m2 2 m 25 14 18 18 14
MOUNT GYNT SUITE 0 m2 2 m 60 0 30 27 42
MOUNTBATTEN SUITE 0 m2 2 m 40 16 16 18 14
NOKE RESTAURANT 0 m2 2 m 100 0 0 0 100
PEER GYNT 0 m2 2 m 40 16 16 18 14
THE BOARDROOM 0 m2 2 m 0 0 16 0 0
THE O+A BAR 0 m2 3 m 40 0 20 21 50
MARQUEE 324 m2 4 m 200 60 50 60 250
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 110 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.0/5 AccorHotels Rating 2,384 reviews

Our guest reviews for
Mercure St Albans Noke Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,005 reviews
David E. Families - 08/09/2019 AccorHotels review
« Room was fine. Food at a wedding at the Noke was poor. Beef very tough. »

See above.

Mark Couples - 08/09/2019 AccorHotels review
« Lousy »

over priced rooms over priced drinks and over priced breakfast wont be staying there again

Mrs V. S. Families - 08/09/2019 AccorHotels review
« Not impressed. »

Staff are lovely but our room which was one of your best was very shabby dark and gloomy,old worn furniture, Window lock broken, Not suitable for paying guests. We was offered another room that was slightly better but still not good enough.

Tracey W. Couples - 08/09/2019 AccorHotels review
« Noisy hotel, hard bed but nice room »

Great service when arriving at 8.30pm, room nice and food serviced until 10.30pm. However, night one in room 107, I spent the night listening to the people above going to the toilet most of the night and using the shower in the morning, let alone the toilet being flushed. Our night in the room wasn't that great either, the mattress was hard but at first thought this could be good for myself and my husband. We didn't have breakfast, as I felt £35 for two morning was a bit expensive so we didn't have the breakfast. Two night, well it started off really good, but little behold at 2.30am we were awoke by a woman shorting "Sean" and banging on our door to let her in. She then spent 10 minutes shouting for the "cunt" to let her in and sleep on the floor. I live in Derby and wouldn't expect this there let alone in St Alban's. Once this woman found "Sean" and he let her sleep on the floor it went quiet, thank the lord. My husband was then in a lot of pain with his back and the hard mattress. Not alot that can be done about that. All in all, the hotel is a lovely place but I or my husband will not be staying at this hotel again.

Derek T. Couples - 08/09/2019 AccorHotels review
« Shame about the poor breakfast »

wedding reception food great no complainants

Thomas Business - 08/09/2019 AccorHotels review
« Dated and noisy »

Bedroom was cold in early autumn- single glazing and open vented windows will do that. Very noisy with paper thin walls and loud plumbing from next door rooms. People banging on doors and shouting at 2am also didn't help. Should have had a bottle of water in room but hotel didn't seem to know anything about that offer. Meeting rooms just had 2 plug sockets at end of room and we tried over the cables many times. Not up to modern standards.

J B. Friends - 06/09/2019 AccorHotels review
« Very nice excellent service at bar and breakfast confusion at checking out but over all good »

I was at wedding there so that was excellently put together and tended to very well

Anonymous Families - 06/09/2019 AccorHotels review

The staff at the hotel were exceptionally helpful, . Aaron is a credit to you company. Many many thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Betty L., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Aaron and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

William G. Couples - 06/09/2019 AccorHotels review
« Wonderful Restaurant and great staff »

Comfortable quiet room with good Aircon. Amazing dinner in the restaurant both nights. Very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William G., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive such positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Ah Business - 05/09/2019 AccorHotels review
« Damp Room, Hard Bed followed by a Cold Shower »

See title plus inedible food - mixed grill with cheap over cooked meat!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you are returning to the area I would like to be given the opportunity to show this is not our usual standards, my email is cr… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Osmond Operations Manager

Michelle Business - 05/09/2019 AccorHotels review
« Nice hotel with pleasant staff »

I stay here a lot on business, the cheap deal rooms can be very noisy (air conditioning units and near the main road) and require some refurbishment but other rooms are quiet and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle W., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The hotel is in planning stages of a full refurbishment where all bedrooms will be updated. Thank you again for sharing your experience, and we hope to welcome you back to the hotel soon. Sincerely, Craig Osmond Operations Manager

Andrea Couples - 03/09/2019 AccorHotels review
« Great friendly staff and clean accommodation. »

I checked in on line so we could drop our things before rushing off to an appointment. This worked perfectly.

Alec C. Families - 03/09/2019 AccorHotels review
« Nice hotel with friendly staff »

Hotel had a wedding on the Saturday night. No noise from the marque but woken several times by loud groups of wedding guests moving around the hotel. Following night much better. Breakfast was good with professional friendly staff. Room was average, with air conditioning unit that didn't work. Bathroom was clean and powerful shower. Overall up-keep of the hotel was good.

Stephen B. Business - 02/09/2019 AccorHotels review
« Good Food and Friendly Staff but very poor noise insulation in rooms »

The food and staff could not be faulted however the noise intrusion from adjoining rooms was very disturbing and resulted in frequent disturbances during the night from surronding returning guests and there usage of bathroom facilities including hearing their use of toilet and showers and creaking floarboards as they walked around their rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen B., Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I can confirm the hotel is in planning stages for a full refurbishment where all the noise insulations issues will be addressed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Osmond Operations Manager

Sue D. Families - 02/09/2019 AccorHotels review
« Adequate »

In was an in and out stop over so didn't get too disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue D., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Craig Osmond Operations Manager

Sue F. A. Couples - 02/09/2019 AccorHotels review
« A nice place to stay. »

Clean room with comfortable bed. Friendly staff. Good food in restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan M., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Pg Business - 30/08/2019 AccorHotels review

Very good reception experience. The gym air conditioning still needs replacing not fixing (again) and the weights are old and need sorting out (not the first time I've mentioned this in the LAST YEAR).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Paul G., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. I will share the positive comments with our reception team. In regards to our health and leisure club this is the first stage of the refurbishment project that will be taking place across the hotel, this is still in planning stages but all equipment will be updated. I will look in to the air conditioning as I have no reports that this is faulty. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Andreas S. Solo - 29/08/2019 AccorHotels review
« All good. »

A definite improvement on my last stay. I was given a quiet room in a section of the hotel away from noise, following a previous visit where I was stuck next to an African entourage of ignoramuses who seemed to think yapping and hollering at 3am is somehow acceptable. No such problems this time, and it's nice to know that the hotel takes feedback seriously and acts upon it. The added bonus of air conditioning and bottled water was also a life-saver in the stinking heat. Many thanks to the excellent hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas S., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback and that this was a significant improvement from your previous stay. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

Julie Couples - 29/08/2019 AccorHotels review
« Always a pleasure at the Noke »

Fantastic helpful friendly welcoming staff , that is what makes this hotel a pleasure to stay at Facilities are brilliant and will be returning again soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pip W., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive such positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

David W. Couples - 28/08/2019 AccorHotels review
« Very enjoyable, as always »

Courteous and helpful staff, great room, excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the Mercure St Albans Noke Hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Osmond Operations Manager

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