Novotel Parma Centro 4 stars

Customer review rating (ALL Rating) 4.5/5 737 reviews

Novotel Parma Centro - Image 1
Novotel Parma Centro - Image 2
Novotel Parma Centro - Image 3
Novotel Parma Centro - Image 4

Description

Hotel extras

  • Private on-site car park

  • A short walk from the old town

  • Sauna and fitness center

  • Convention center for more than 200 people

Our accommodation(s)

Hotel location

Novotel Parma Centro

Via Trento 9
43122 PARMA
Italy

GPS:44.809152, 10.330159

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  737 reviews

TripAdvisor Rating  4.0/5  288 reviews

Well located, comfortable, excellent service 👏

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I enjoined the stay at the hotel due to its cleanlines, comfort, polite and helpful service staff, delicious and plentiful breakfast at the hotel restaurant .

Not set up for overseas tourists or ready for climate change

Customer review rating 2.0/5

Sarahf Couples - Confirmed reviews ALL

The good: good breakfast. Great shower. Staff tried hard. Nice teddy bears. Comfy bed but no desk in "executive" room? But could not offset the bad: advertised a pool and it was shut because it was "too cold". It was 26 degrees! Similarly the advertised air conditioning was off and the room was stifling (right next to train tracks so really noisy if window is open). The staff found it so odd that we would even want a pool or air conditioning and spent more time trying to justify why this was normal and on " their website" when it was the opposite on the Accor website....it was so rude and unhelpful. Surely they had a fan they could have lent our? They had a.conference one day which closes the restaurant when we wanted to eat there; next morning breakfast was a zoo, totally overrun. Twice our place setting was grabbed by someone from another table while waiting for my sister...not the hotels fault but just so bizarre and rude and clearly due to overcrowding. My sister's car was blocked in so they couldn't leave! Very badly managed. Don't cater to more people than you can cope with! Very Poor wifi. Cut out all the time. Key I was given on check-in didn't work. Also didn't give me access to the gym so took THREE visits to get a working key. The hotel has potential and the location near the station is good, but is clearly set up as a business hotel for Italians only. No understanding of how a foreign visitor will feel.

Well located, well equipped standard room, good breakast

Customer review rating 3.5/5

John P. Couples - Confirmed reviews ALL

All good apart from: air com not functioning, room safe not working & hotel reception unable to book taxi from rugby stadium although previously stating that they could.

Dear Mr John P., firstly I would like to thank you for taking the time to inform us about your experience following your stay at our Hotel Novotel Parma. My team and I are really grateful for your kind feedback as regard the room the position and the breakfast. I am deeply sorry that the standards of service fell short of your expectations and I ask you to accept my most sincere apologies. I have already taken the necessary measures in order to avoid such kind of inefficiency in the future. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Your sincerely, Kader Konate FO Manager Novotel Parma

good stay

Customer review rating 4.5/5

Charlotte Families - Confirmed reviews ALL

Very good stay. Everything in order. Sad the pool and gym were not open.

Excellent Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The highlight was the overall staff attitude and service - very welcoming and accomodating to our needs. Special to mention the restaurant where we had a delicious dinner with great and kind service from the staff.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 774 reviews 8.8/10 Location
  • 743 reviews 8.1/10 Room
  • 674 reviews 8.7/10 Service
  • 21 reviews 4/10 WiFi
  • 378 reviews 8.1/10 Breakfast
  • 307 reviews 8.5/10 Cleanliness
  • 209 reviews 9.6/10 Vibe
  • 203 reviews 8.1/10 Food

Powered by Trustyou

Our other establishments nearby