Hotel - Hôtel Mercure Bayonne Centre Le Grand Hotel
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Hôtel Mercure Bayonne Centre Le Grand Hotel

4.0/5 164 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

CHRONOPLUS0.2 km / 0.12 mi NAVETTE CHRONOPLUS0.2 km / 0.12 mi
FREE SHUTTLE0.2 km / 0.12 mi NAVETTE GRATUITE0.2 km / 0.12 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOUR DE SAULT 20 m2 3 m 0 0 8 0 0
ECHAUGUETTE 21 m2 3 m 0 0 8 0 0
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 54 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,153 reviews

Our guest reviews for
Hôtel Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 164 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Robert F. Couples - 11/11/2019 Confirmed reviews AccorHotels
« Of the three hotels we stayed at recently this came in last,staff very good,location poor with only public parking.also not the easeist location to find. »

as above however the staff were superb,

David G. Solo - 09/11/2019 Confirmed reviews AccorHotels
« Overnight stay to explore »

The hotel is in a great central quiet location. The greeting at reception was excellent, friendly and helpful. it has retained it's old charm and may feature, but is modernised and comfortable. I love the original lift. Breakfast was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'Equipe du Grand Hôtel

Tim A. Business - 08/11/2019 Confirmed reviews AccorHotels
« Comfortable, classic, friendly hotel »

I stay at this hotel 3-4 times a year as it is close to my company offices. I always find the staff to be friendly and professional. The welcome warm and the rooms comfortable and clean. I always have the breakfast, which offers a selection of local produce and favorite dishes. I only wish the bar offered the excellent local beer, rather than the bland euro beer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Mr. A., Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay ! We will defintely take into consideration your constructive feedback in regards to the offers in our bar ! We look forward to welcoming you back "AGAIN"! Kind regards, Marie Assistant General Manager

Barbara N. Couples - 05/11/2019 Confirmed reviews AccorHotels
« Our stay in Bayonne le grand »

It was amazing : the hotel is beautiful as are the rooms. Breakfast was amazing all in all a wonderful experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Nevil, Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay! We hope to have the pleasure to welcoming you back at the Mercure Bayonne Centre Le Grand Hôtel in the future ! Kind regards, Marie Assistant General Manager

Anonymous Friends - 25/10/2019 Confirmed reviews AccorHotels
« I loved the location »

Your hotel was a wonderful restful place, very nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe du Grand Hôtel

Anonymous Solo - 20/10/2019 Confirmed reviews AccorHotels
« It was a home from home experience with comfort and style »

My stay with you occurred following a brief hospital visit. The staff could not have been more kind, considerate and helpful. The room was very comfortable and quiet. The location was perfect - very convenient to all the shops and amenities. All in all a very pleasant experience. Congratulations! I have stayed in many hotels and it is not often one can give such a review.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA R., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel

Ben H. T. Couples - 17/10/2019 Confirmed reviews AccorHotels

Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel

Kenard B. Friends - 15/10/2019 Confirmed reviews AccorHotels

Excellent stay. Top notch service, staff, facilities. I would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENARD B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel

Dbell46 Couples - 13/10/2019 Confirmed reviews AccorHotels
« Good hotel, good location, »

Good location, helpful staff, room nice, but smaller than we anticipated, but otherwise nice - comfortable bed - very quite

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOUGLAS B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel.

Vw Couples - 08/10/2019 Confirmed reviews AccorHotels
« Friendly, professional »

We arrived before check-in time and we were made very welcome to take our room early. We were very pleased about this. Staff were very helpful all through our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIVIENNE T., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel

David C. Couples - 07/10/2019 Confirmed reviews AccorHotels
« Hotel Mercure Bayonne »

The room was clean and quiet parking was available and the lift brought back memories of Paris when I was young

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA C., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for our parisian lift Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Tom Solo - 02/10/2019 Confirmed reviews AccorHotels
« Very pleasant, except for problems with hot watet »

Lovely hotel, pleasant bright room, friendly & helpful staff, and a perfect location. Only downside was the lack of hot water for some of my stay.

Anonymous Couples - 30/09/2019 Confirmed reviews AccorHotels
« Good, but could have been better »

Having checked in online, the actual check in at the hotel could have been better especially regarding the pre booked parking.

William B. Couples - 29/09/2019 Confirmed reviews AccorHotels
« Wonderful hotel and very nice staff »

Marie is so kind and helpful. She welcomed us and gave us information about restaurants and activities.

Jim Friends - 29/09/2019 Confirmed reviews AccorHotels
« Wonderful experience. »

This is a great location with a staff to match. Every employee we interacted with could not have been nicer or more helpful.

Robert K. Couples - 26/09/2019 Confirmed reviews AccorHotels
« Superlative! »

Excellent breakfast with great variety. Spacious rooms and comfortable bathroom. Lovely firm beds. Outstanding location!

Anonymous Couples - 26/09/2019 Confirmed reviews AccorHotels

Expedient check in, spacious room, helpful staff and great breakfast.

James W. R. 4. Families - 25/09/2019 Confirmed reviews AccorHotels
« There was no hot water for two days. Our entire stay. »

NO HOT WATER!!! Other wise the room was nice, clean, well maintained and the staff was very good about it all. Thank you for the breakfast. Parking situation is awful. I parked 5 streets away.

Bess Friends - 13/09/2019 Confirmed reviews AccorHotels

Great service. Would have liked to have had a second chair and/or bureau with drawers since closet was small. The bathroom was nice and bright. The breakfast was very good.

Anonymous Business - 13/09/2019 Confirmed reviews AccorHotels
« Customer service can be improved »

It was cold during my stay and nobody was able to help start the heating system. The breakfast hostess only approached us for asking our room number, but no good morning wish or her asking if she could assist with anything. In other words she appeared disinterested in her customers and was not welcoming

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