Hotel - Hôtel Mercure Bayonne Centre Le Grand Hotel
Mercure Hotel Mercure Hotel

Hôtel Mercure Bayonne Centre Le Grand Hotel

4.0/5 162 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Nearby)
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Rafting (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CHRONOPLUS0.2 km / 0.12 mi NAVETTE CHRONOPLUS0.2 km / 0.12 mi
FREE SHUTTLE0.2 km / 0.12 mi NAVETTE GRATUITE0.2 km / 0.12 mi

Your meetings and events

Hôtel Mercure Bayonne Centre Le Grand Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOUR DE SAULT 20 m2 3 m 0 0 8 0 0
ECHAUGUETTE 21 m2 3 m 0 0 8 0 0
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 54 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 1,096 reviews

Our guest reviews for
Hôtel Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 162 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Vw Couples - 08/10/2019 AccorHotels review
« Friendly, professional »

We arrived before check-in time and we were made very welcome to take our room early. We were very pleased about this. Staff were very helpful all through our stay.

David C. Couples - 07/10/2019 AccorHotels review
« Hotel Mercure Bayonne »

The room was clean and quiet parking was available and the lift brought back memories of Paris when I was young

Tom Solo - 02/10/2019 AccorHotels review
« Very pleasant, except for problems with hot watet »

Lovely hotel, pleasant bright room, friendly & helpful staff, and a perfect location. Only downside was the lack of hot water for some of my stay.

Anonymous Couples - 30/09/2019 AccorHotels review
« Good, but could have been better »

Having checked in online, the actual check in at the hotel could have been better especially regarding the pre booked parking.

William B. Couples - 29/09/2019 AccorHotels review
« Wonderful hotel and very nice staff »

Marie is so kind and helpful. She welcomed us and gave us information about restaurants and activities.

Jim Friends - 29/09/2019 AccorHotels review
« Wonderful experience. »

This is a great location with a staff to match. Every employee we interacted with could not have been nicer or more helpful.

Robert K. Couples - 26/09/2019 AccorHotels review
« Superlative! »

Excellent breakfast with great variety. Spacious rooms and comfortable bathroom. Lovely firm beds. Outstanding location!

Anonymous Couples - 26/09/2019 AccorHotels review

Expedient check in, spacious room, helpful staff and great breakfast.

James W. R. 4. Families - 25/09/2019 AccorHotels review
« There was no hot water for two days. Our entire stay. »

NO HOT WATER!!! Other wise the room was nice, clean, well maintained and the staff was very good about it all. Thank you for the breakfast. Parking situation is awful. I parked 5 streets away.

Bess Friends - 13/09/2019 AccorHotels review

Great service. Would have liked to have had a second chair and/or bureau with drawers since closet was small. The bathroom was nice and bright. The breakfast was very good.

Anonymous Business - 13/09/2019 AccorHotels review
« Customer service can be improved »

It was cold during my stay and nobody was able to help start the heating system. The breakfast hostess only approached us for asking our room number, but no good morning wish or her asking if she could assist with anything. In other words she appeared disinterested in her customers and was not welcoming

Anonymous Solo - 19/08/2019 AccorHotels review
« Very pleasant »

A beautiful hotel in a central location. More expensive than I would normally pay and I will use loyalty points going forward if staying again or in another AccorHotel.

Anonymous Solo - 16/08/2019 AccorHotels review
« excellent »

excellente

Couples - 16/07/2019 TripAdvisor review
« Travelling through »

Wanted to visit Biaritz and this hotel was a very nice option price vs quality. From this distination you can visit places like Biaritz and Bilboa. Also the link with the Basken culture is an extra. Private parking place at walk distance

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to write this wonderful review of your recent stay at Mercure Bayonne Centre Le Grand Hôtel. I will be certain to share this fantastic review with the whole of the team and we hope to welcome you back in near future. It gives me great pleasure to know that you had a terrific experience with us and that you were impressed by our location. We pride ourselves on creating special experiences for all of our guests. Best wishes, Geoffrey GAUTIER - Marketing Manager Mercure Bayonne Centre Le Grand Hôtel

michaelglewis Family - 15/07/2019 TripAdvisor review
« Nice staff great location »

The hotel is well located in central Bayonne and close to botanic gardens and parks. Banks restaurants and cafe’s are close by. Parking height is an issue if your car has roof rack as max height is 1.90m and is 200 metres walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Geoffrey GAUTIER - Market manager Mercure Bayonne Centre Le Grand Hotel

Anonymous Couples - 13/07/2019 AccorHotels review
« Would definitely return »

We were part of a Rick Steve’s tour

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOE B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Soren Couples - 07/07/2019 AccorHotels review
« Nice and comfortable situated perfect in Bayonne »

Welcoming and friendly staff in the cosy hotel right in the center of Bayonne makes this hotel a good choice for a stay. The rooms are very different and some needs a little updating, but they are very clean and cosy. The breakfast er superb and the bar are very nice, however without a bartender and a little bit limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOEREN O., Thank you on behalf of all of Mercure Bayonne Centre team for the very positive comments about your last stay with us. Especially, many thanks for your special mention concerning staff who knew how to welcome you with professionalism and friendliness. Your satisfaction is really the best reward. We hope to welcome soon for your next stopover in Bayonne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Peter W. Couples - 30/06/2019 AccorHotels review
« Great hotel- Challenging Parking »

Great hotel excellent staff very helpful, professional and friendly. Great location apart from parking. If you drive anything larger than a mini then you are in for a challenge getting you car up and down the circular ramp.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER W., Thank you very much for sharing your feedback after your stay in Mercure Bayonne Centre Le Grand Hôtel. We are pleased that you enjoyed both staff and our central location. Thank you for your compliments on our front staff we are very pleased to read that they were helpful. We are very sorry to hear about parking. Be sure that we have made a procedural reminder so that these incidents do not happen again. We hope to have the opportunity to welcome you back in the near future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing & Commercial Mercure Bayonne Centre - Le Grand Hôtel

Carlo Couples - 30/06/2019 AccorHotels review
« Old building but charming and spacious room. Great bathroom. »

Good location, very well situated. Room on streetside : noisy in the morning due to laundry pick up and street cleaning. Very friendly reception lady. Affordable drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLO H., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Geoffrey GAUTIER - Directeur Marketing & Commercial Mercure Bayonne Centre Le Grand Hôtel.

Valerie C. Friends - 05/06/2019 AccorHotels review
« Lovely hotel »

Staff very helpful and friendly, unfortunately room was not cleaned on last day and had to ask for help from reception who were very helpful and got things sorted out very quickly

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