Hotel - Sofitel Kuala Lumpur Damansara
Sofitel Hotel Sofitel Hotel

Sofitel Kuala Lumpur Damansara Hotel

4.5/5 615 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boules/petanque  (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CHEVRON MALAYSIA0.1 km / 0.06 mi GUOCO LAND1.5 km / 0.93 mi HP1 km / 0 mi PHILIP MORIS0.1 km / 0.06 mi SIEMENS1.9 km / 1.18 mi
ERNST AND YOUNG0.1 km / 0.06 mi HONG LEONG0.1 km / 0.06 mi KL SPORT MEDICINE5 km / 3.11 mi ROLLS ROYCE INTL0.1 km / 0.06 mi VOLKSWAGEN GROUP5 km / 3.11 mi

Exhibition centre

KLC CONVENTION CTR8 km / 4.97 mi

Your meetings and events

Make Sofitel Kuala Lumpur Damansara the venue for your next event in the city. With seven beautiful meeting rooms and a stunning ballroom, our luxury hotel is an outstanding setting for corporate events.For intimate board meetings, extravagant galas, business seminars or conferences, our event planners are always on hand to make sure everything goes smoothly - letting you concentrate on the business at hand.Take advantage of cutting-edge audiovisual equipment for flawless presentations, and our premium catering service for business meals to remember. Whatever you have in mind, we make your event in Kuala Lumpur a resounding success.

Sofitel Kuala Lumpur Damansara Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FRANGIPANI ROOM 49 m2 2 m 30 15 24 18 20
HIBISCUS BOARDROOM 49 m2 2 m 0 0 12 0 0
ORCHID ROOM 36 m2 2 m 24 10 16 12 20
RAFLESIA ROOM 120 m2 2 m 120 36 42 48 64
SAGA ROOM 35 m2 2 m 24 10 16 12 8
WAU BULAN BALLROOM 1,140 m2 6 m 800 100 0 500 600
IXORA ROOM 24 m2 2 m 18 9 12 6 8
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Syndicate rooms
    • Video equipment
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Magnifique Wedding
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 312 rooms

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 2,538 reviews

Our guest reviews for
Sofitel Kuala Lumpur Damansara

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 615 reviews
Business - 19/05/2019 TripAdvisor review
« 3 nights stay for business »

The overall rating is average due to the poor service given when checking in and the poor follow up afterwards. I booked 3 rooms in total and the 2 other guests arrived before me, but while waiting they were never offered a drink/refreshment. The complaint is that others were offered a drink. That's not very professional to my opinion. When I checked in, my welcome package as a platinum member was not ready and had to ask for it, twice. As a result, I didn't feel expected, that's a first for me at Sofitel. When going for our dinner, after checking the menu displayed at the entrance, we were told that only a buffet is available at the restaurant. Should not show the menu in this case. We could eat in the lobby bar, same menu, but when I asked for the bill, the discount I normally get was lower due to the fact I ordered in the bar and not in the restaurant. Left a bad impression and didn't enjoy my first night at Sofitel. The hotel itself is nice, spacious rooms and the executive lounge is up to standard.

Robyn L. G. Business - 15/05/2019 AccorHotels certified review
« Beautiful hotel with friendly service »

I felt very welcome and loved the feel of the hotel. Beautiful rooms. I loved being there for Ramadan. The hotel had a beautiful vibe. A special experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn L., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur, and appreciate the Ramadan celebrations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Lindsay X. Couples - 15/05/2019 AccorHotels certified review
« Best establishment wish I could stay longer »

I worked in the hospitality industry myself and my motto is always anticipate the guest needs and every staff at the hotel did that reception concierge housekeeping etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph Lindsay x., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Grace Business - 15/05/2019 AccorHotels certified review
« good location but room facilities and amenities can be imroved »

aircon has a bit of strange noise. bathroom amenities limited

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sinhung Miss H., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a good stay here in Kuala Lumpur. We will also take into consideration the points you mentioned concerning the air conditioner, the efficiency of our check-in and check-out process, and the amenities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Colin C. Business - 14/05/2019 AccorHotels certified review
« First rate stay »

Best stay at a hotel in my recent memory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin c., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take into consideration the points you mentioned concerning the time it took to assign you a room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Joyceline Business - 14/05/2019 AccorHotels certified review
« comfy stay »

This hotel has very very friendly staff. They also assist me to freeze my ice pack for my bb's milk use. huge bath tub and comfy bed. Just that the location is quite isolated to get transport ie grab.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joyceline Ting Yen L., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Anonymous Friends - 14/05/2019 AccorHotels certified review
« Elegant hotel but still have space to improve. »

This is a elegant hotel. The room and all facilities are good. However, the clean and service should be improved. The second days when we went back to room, we found the night-robe and a dirty towel on the desk. The worse is that we also found that a big dead cockroach in my shower. It really makes sick. Moreover, we ordered the coffee and hot milk during our breakfast time but no one served us. We requested more than 3 times. Finally, when we almost done our breakfast, the drinks come. The service really made us unhappy. So, please improve the service, the hotel will be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shen-Bei C., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. We will take into consideration the points you mentioned concerning the cleanliness of our accommodations, and the efficiency of our restaurant staff members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Seth A. Solo - 14/05/2019 AccorHotels certified review
« Best 5 Star Hotel Experience »

The staff were very polite and accommodating. The receptionist and bellhop would always greet you with a smile. I stayed in a Luxury Club Floor Room on the 21st floor. The room was very spacious and immaculate from the moment I stepped in. The bed was very comfortable and you had a choice of pillows to choose from. There's also a Nespresso machine and TWG teas which were very luxurious. The bathroom was one of the largest I have stayed in. The food in Kwee Zeen was very tasty and delicious. It featured Cantonese, Malay, and Western breakfast choices. The spa was definitely one of the highlights of my stay. I tried the So Hammam treatment and it was one of a kind experience. The Hammam was great but the message was one of the best I had. I also got the chance to access Club Millesime, it had a very nice selection of a la carte meals (from white spinach omelet and eggs benedict). Overall, a good recommendation to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seth Joshua A., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur, and appreciate all our facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Lynn Business - 14/05/2019 AccorHotels certified review
« Great stay »

Really enjoyed my stay in Sofitel Kuala Lumpur Damansara. I have always requested for 2 firm pillows (via online check in or via the housekeeping or front desk upon checking in). But I had forgotten to do so and after getting into the room, I rushed out for my meeting. To my surprise, I saw the 2 firm pillows on the bench for me. Greatly appreciate your attentiveness towards my request. Thank you once again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn S., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take into consideration the points you mentioned concerning the attention at your arrival and departure, and the bed comfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Marx Families - 14/05/2019 AccorHotels certified review
« Sofitel Experience »

Consistent and luxurious Sofitel service experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chor Ping T., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take into consideration the points you mentioned concerning the time it took to program your new keys. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Jose P. Business - 13/05/2019 AccorHotels certified review
« Great time in Sofitel... will repeat again »

Stayed for a week and in general I loved everything around Sofitel. Personnel were really great and make you feel really comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Maria p. Jara, We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Jt Couples - 13/05/2019 AccorHotels certified review
« One of the best staycation in KL. »

Located centrally and quiet to rest compared to city center. Great size of room for 2. Personally in love with the design of their bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Choo L., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Mr_london Couples - 13/05/2019 AccorHotels certified review
« Great hotel, excellent customer service. »

The customer service is very good, staff are friendly and the rooms are really nice. The pool whilst looks awesome was pretty cold. The sun doesn't really heat the water and this is the only downside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sahim M., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take into consideration the points you mentioned concerning the swimming pool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Anonymous Business - 13/05/2019 AccorHotels certified review
« Sofitel Staff go the extra mile »

I stayed at Sofitel KL as part of the meeting conference that we organised at the hotel. We were not surprised that the Sofitel team who assisted us during the reservations and actual event organisation were very helpful and went the extra mile to ensure that we had a smooth and memorable event. I would personally like to thank Sheila, Pei Pei, the Concierge team and the rest of the crew members who did a marvellous job for us. Well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan Heng Mun Y., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Adrian M. Friends - 12/05/2019 AccorHotels certified review
« An enjoyable stay; perfect behind the scenes, needs a little more front of house »

We had a good time as a group on our recent stay; the welcome was warm, the room comfortable, the breakfast delicious and the room service on-point. What let it down was lack of communication between the services, especially the spa - and the strangely hypnotic managers roaming about the hotel in clusters, holding doors on lifts and saying 'bon jour' in unison...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian Nicholas M., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a good stay here in Kuala Lumpur. We will also take into consideration the points you mentioned concerning the spa and the lack of communication between our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Anonymous Couples - 12/05/2019 AccorHotels certified review
« Good »

The room was lovely and spacious, the food and breakfast buffet was delicious. The staff were accommodating, however were slow on a couple of requests that were made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zara N., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a good stay here in Kuala Lumpur. We will also take into consideration the points you mentioned concerning the efficiency and helpfulness of our staff members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Allan T. Business - 11/05/2019 AccorHotels certified review
« Mostly Magnifique but.... »

A business trip sidelined with corporate dinner. The hotel did a superb job with a very surprisingly beautiful bed decor! Thank you so much! Then there's things started going down... the Executive lounge was grossly understaffed in the mornings to serve breakfast at 6ish AM. When needing an extra bottle of water to be brought back to room, I was chided to abide to their rules. That was not nice at all WHY because the bloody minibar is ALWAYS empty despite reminding them (2x) I am glad to pay for my drinks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan Khoon Wai T., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. We will also take into consideration the points you mentioned concerning the breakfast at the Club Millésime and the minibar. Thank you again for sharing your experience. Sincerely, Hanaé Quidelleur Guest Experience

Shu-jen T. Families - 11/05/2019 AccorHotels certified review
« Luxurious and warm getaway with the family »

Sofitel is nothing but luxurious but I would have to say it is the team and crew altogether who make each and every stay at Sofitel extra special, warm and welcoming for me and my family. I would like to personally thank everyone from the front office to housekeeping to the team at Kwee Zeen, Nizza, Sofi's Deli, Le Bar, Nizza, pool side, etc. We certainly felt at home, welcomed, pampered and the kids were spoiled rotten. Everyone went the extra mile to make us feel comfortable and at ease. Sofitel is definitely our home away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shu Jen T., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take into consideration the points you mentioned concerning the Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

James P. Business - 10/05/2019 AccorHotels certified review
« Very pleasant and welcoming experience »

Although a very brief stay staff were very welcoming and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Alan P., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

Anonymous Business - 10/05/2019 AccorHotels certified review
« Clean, bright and breezy »

Overall, the hotel has a clean, bright and breezy feel. My stay was pleasant on the whole.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivien Ann Kim Shone S., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a good stay here in Kuala Lumpur. We will also take into consideration the points you mentioned concerning the check-in, the cleanliness of our accommodation and the professionalism of our staff members. Thank you again for sharing your experience. Sincerely, Hanaé Quidelleur Guest Experience

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